July 4th, 2009
This weekend will see assorted members of the Brockie clan depart for three of the four corners of the country (sorry South West, next time - as I said to Greg the other day, it really is way too long since I have been in Tucson).
Iona is going the furthest. She is heading off to Redmond, Oregon for a 23 day Outward Bound adventure hiking, camping, rafting, kayaking, climbing, and all sorts of other dangerous stuff in the mountains and rivers of Oregon. I am really excited for her. As well as having had a chance to meet all the cute salespeople at REI she is going to have the experience of a lifetime. I can’t wait to hear the stories and see the pictures.
Calum is off to Massachusetts for two weeks of swim camp. He’s just going to come back skinnier and fitter than ever. I can’t imagine how much he is going to eat up there!
Siraya is having a staycation at home with Nicole, her favourite person in the world.
So, Michele and I are heading off on our first childless vacation in 17 years! We’re spending a week or so doing a little as possible in Myrtle Beach, SC. We will of course be phoning, emailing, Facebooking, Tweeting, and blogging!
Happy 4th!
:: Justin ::
Tags: Calum, Iona, Siraya, Travel, vacation
Posted in Personal, Travel | No Comments »
July 2nd, 2009
Today I was down in Norwich (with a “w”), Connecticut going through some things with long time Therap users Reliance House.
They run individualized, community based services and recently worked out that by providing their staff with iPhones they were able to save time, travel and money while increasing billing accuracy and billable hours. Pretty cool huh! Of course it helps that Therap runs beautifully on an iPhone or iPod touch.
So if you’re wanting an iPhone, come work for Reliance House, if you’d like to learn about how they are putting technology to use, come to the Provider Administration Conference where I hope that they will be presenting.
:: Justin ::
Tags: Ipod
Posted in Technology | No Comments »
July 2nd, 2009
Proposals are now being accepted for Therap’s 2010 National Provider Administrators’ Conference to be held in Fishkill, NY from February 2 to 4. We are offering an opportunity to any Therap users who are interested in presenting either in a seminar/tutorial or panel discussion format. Get details here
Tags: Therap Conferences
Posted in Conferences, Therap Conferences | No Comments »
July 1st, 2009
This is shaping up to be a really exciting summer here in Therapville. We have so many great new customers coming on board all over the place. The fact is though, it already is rather exciting! We just added our 5th mobile classroom meaning that we can be simultaneously training 100 Therap users all hands on, all across the country.
This week alone, we’re training in New York, Arkansas, Oregon, Connecticut, and Washington DC and that’s just where we are doing it in person, there is web-based and automated training going on all over the place!
Special mention though should go out to a couple of agencies. Firstly, Oak Hill, here in Connecticut. This week they will pass the 1000 staff trained mark (Stephen has been a busy chap these past couple of weeks!). It has been quite an undertaking, and a great example for other larger agencies to follow. As well as having the best toys to play with (when we train at NEAT) they have also done a tremendous job of scheduling training at good locations around the state and making sure that folks keep with the program. It is a really exciting process to watch.
Next up is The Center for Family Support who provide supports to people in both New York and New Jersey. As well as supporting people with developmental disabilities they also offer a range of services to people with Traumatic Brain Injury (TBI). Today I was working with them to document those services in Therap. While the services are still medicaid billable and so the documentation requirements are similar there is a whole pile of terminology and bunches of acronyms for me to learn. Thankfully the folks there make great teachers.
As we move on through the summer there is going to be training going on from coast to coast so be sure to keep track of us on our blogs to see if we are in your neighborhood.
:: Justin ::
Tags: New York, Training
Posted in New York, Training | No Comments »
June 29th, 2009
I have a friend who likes to say “It’s not change that’s difficult, it’s transition”. It’s an interesting point, and one that is very apt on the Monday of a new release.
People have spent a long time getting used to Therap the way it is and even when we bring out something as stupendous as the new SComm, it is bound to cause some anxiety and heartache!
Rest assured though that we try our very best not to change things for changes sake, but rather to give you a better experience in our application. Having said that, hearing your first impressions of a new redesigned module (like SComm, Personal FInance, or Attendance) is very very useful for use, so be sure to keep those feedbacks coming in.
Meanwhile we’re already hard at work on what comes next!
:: Justin ::
Tags: Therap 8.2
Posted in Therap 8.2 | No Comments »
June 28th, 2009
You have probably heard us talking a lot about the link between Medication History, Medication Administration Records and the First DataBank drug database over the last few months.
It’s something that we are really excited about that already gives you and your staff access to a ton of information about medications directly from the medication history or the Medication Administration Record. Over the coming months we’ll be adding even more functionality.
If you are looking in your account and don’t see something like this when you go to add a new medication, then you probably haven’t got the feature switched on yet.
(click on the picture to see a full size version)
To get this switch on you will need to get in touch with us so that we can a) give you a price (the base price is $17.50 per consumer per year) and b) switch it on for you.
If you are a member of the MAR Beta Program we have some special pricing for you.
:: Justin ::
Tags: First DataBank, MAR, Therap 8.2
Posted in First DataBank, Therap 8.2 | No Comments »
June 27th, 2009
We have Therap 8.2 up and running now. As you may have noticed, it is running a little sluggishly just now. As I write we have done some tweaking and are about to post a quick update.
If you see a downtime notice, that’s what it is.
:: Justin ::
Tags: Therap 8.2
Posted in Therap 8.2 | No Comments »
June 27th, 2009
Bringing up a new version of Therap is never a simple task. In fact it probably gets more complicated each time we do it. One of the major processes involved is migrating the data from the way it is structured in the old database to the way it need to be in the new one (new features and processes usually involve us changing the layout of the database). It’s actually one of the many reasons that choosing a hosted system like Therap makes the most sense - you don’t have to do this for yourself!
Unfortunately that process is taking longer today that it did during testing so it will be a few more hours until Therap is up and running again - we estimate 2pm Eastern
Sorry for any problems that this causes.
:: Justin ::
Tags: Therap 8.2
Posted in Therap 8.2 | No Comments »
June 26th, 2009
Tonight will see us deploying the next iteration of the wonderfulness that is Therap.Therap 8.2 will be ready for you tomorrow morning. Not only will you get access to a great new release, you will also meet the first iteration of what I think is going to be a very new and exciting support site!
Lots more over the weekend…
:: Justin ::
Tags: support, Therap 8.2
Posted in Customer Support, Therap 8.2 | No Comments »
June 24th, 2009
USA 2 - Spain 0
Very impressive, very exciting!
:: Justin ::
Tags: Soccer
Posted in Soccer | 3 Comments »
