Notices: Help & Support, and the CDS Bridge

June 29th, 2009

Therap’s Support Knowledgebase is now called Help and Support! You can get there by clicking on Help from the footer of your Therap pages, the Therap website’s Help & Support button at the top right, or using this url : http://support.therapservices.net

The CDS Bridge is not functioning temporarily. We have identified the issue and our team is working on a solution for it. The bridge feature will be available shortly. Sorry for any inconveniences this may have caused.

Weekend in Sacramento, CA

May 11th, 2009

I am now in Sacramento, California to visit a friend. I must say its the BEST place on earth :-)

Here are some photos:
golden gate
Golden Gate Bridge
Lake Tahoe
Lake Tahoe
half moon bay
Half Moon Bay
Last week Justin took me and Sazzad to Niagara Falls. Here is one photo:
Niagra Falls from NY

– Asif

Billing Trip

April 30th, 2009

Jim and I are yet again on a Billing cruise. We went to Longview, TX on Monday to meet one of our users. We talked about Professional and Institutional claims and also their CLASS program forms.

Today we met a provider in Glenwood Springs, Colorado. We had a good discussion about Reconciliation reports. I was happy that they really liked our new Professional Claim Generator.

Here are some photos from the trip so far:

Jim
Jim
me
Me posing for a blog photo
Denver to Glenwood

longhorn

wow
–Asif

The CDS - Therap Bridge. Notes from Tennessee

April 29th, 2009

It wasn’t long ago that we put up ideas on the Garage of how to bridge the two great applications for agencies providing support to persons with MR/DD. Right now, at the joint conference of College of Direct Support and Therap Services, we are showing a working demo of the bridge. Its going very well and I have 3 to 4 ideas of how to improve this already! This is definitely the biggest reason for me to be at this conference … our customers always come up with valuable feedback that help us improve the system.

Screenshot of the CDS Lesssons status on Therap

Screenshot of the CDS Lesssons' status on Therap

Taking a quick trip to the Parthenon

April 29th, 2009

First day at Therap, CDS Training Conference II went pretty well. Lots of new ideas and suggestions came up. We also had our Wii and XBox gaming sessions at the end of the day. We still had a few hours left before me and Tanm would go back to room. Earlier that day we were wondering if we can make a quick trip to downtown for sight seeing and stuff. And we got Jim from CDS who took us for the quick trip we were looking for. Pretty soon we realized that we should have started earlier just because Nashville downtown is just too cool and few hours just didn’t seem enough. But Jim actually covered a fair enough part of it. The coolest sight was Parthenon a replica of Parthenon in Athens. We couldn’t just resist taking pictures.

Parthenon

Therap, CDS Training Conference II - Day 1, Conference Introduction

April 28th, 2009

Bill From CDS

Another exciting conference begins today. For the next three days we are going to have lots of sessions and discussions. Right now we are having the Conference Introduction session. Getting to know all our attendees and learning about the challenges and opportunities.

Intro Session - Side By Side II

Training Management System (TMS) Enhancements in Therap 8.1!

April 18th, 2009

With the release of Therap 8.1, the functionalities of the Training Administrator have been broken down into different roles that any user in the system can be assigned to. This gives agencies the flexibility to select different staff members for different functions that was once done by Training Administrators only. Please find below some key enhancements of the TMS module:

• The Training Admin, Training Supervisor and Training Instructor areas on the FirstPage have all been combined under one new section called the ‘Training Management System’.

• The Training Administrator role has been broken down further to roles such as Setup TMS, Manage Supervisor among others.

• The former ‘Training Supervisor’ and ‘Training Instructor’ roles are now called the ‘Supervise Trainee’ and ‘Conduct Session’ roles respectively.

• Users who have been previously assigned the ‘Training Supervisor’ role needs to be assigned the new ‘Manage Supervisor’ role to be able to add or remove trainees from their Supervised list.

• Trainees will now automatically be certified when their results are published for all their sessions of classes assigned to them.

• The ‘Sign up Before’ and ‘Sign up After’ fields have been removed from the ‘Training Class’ page. This will allow users to sign up anytime for any training class in their curricula.

• The ‘Instructor’s Certification Expiration Date’ has been removed from the ‘Create New Instructor’ page.

We hope you will enjoy working with the new and enhanced version of TMS. We welcome any comments and suggestions you may have.

== Ishita ==

Writing my experience from HIMSS AsiaPac09 conference

March 2nd, 2009

1st day sessions

The main attraction of the conference started with the Welcome Keynote session from Dr Maymona. She read the speech of Dr. Haji Mohd. Ismail Bin Merican, Director General of Health. She mainly talked about the progress of IT in health sector of Malaysia. Malaysia already developed HIS, Decrease Burden, Delivery System, Human Resource for Health etc. They are trying to implement the Health Lifetime Record where the public and private sectors are working together. She also talked about the challenges they have - Cost, People, Vendors, Technology, Stakeholders and Legal factors.

The first day Keynote session which is the Opening Keynote session, addressed by Mr. William Edward Hammond. In his presentation, he tried to open up his vision and thought and experience towards computerizing the health sector which is called Electronic Health Record (EHR). He discussed the flexibility, accessibility and re-usability of data, data should be fully informative because more data doesn’t mean more information. He talked about the globalization of information.

The first individual session that I attended is the Qualifying the Impact of Electronic Health Record System in Hospital, presented by Johanna Westbrook, Director, HIRE Unit, the University of Sydney. She mainly showed their research result and experience in automating the hospitals.

Next session I attended at 14:30 PM. A comprehensive and integrated EMR system- example from Japan by Dr John Wocher. He mainly presented that his hospital is fully automated and paperless. But before implementing the paperless process, they run paper and IT parallel for three years. They developed an in-house product.

The last session I attended at 15:45 PM. The topic was Moving Beyond IT System in Healthcare. Dr Paul Whatling form UK presented the benefits of automation system of Healthcare.

2nd day sessions

We did late for 15 minutes. The sessions I attended had no rich contents.

The first session I attended on Towards Singapore’s National Electronic Health Record – The Fundamentals. They talked about their approach vision of an electronic health record by 2010. 3 speakers presented in different ways. But my attraction was in Architecture and Standards, unfortunately the speaker didn’t have enough time to speak details on this topic.

Second session was little bit case study on applying web2.0 collaboration technologies in health sector. I thought I would get some information which can help us to enrich our application.

Next session was bit interesting and from my point of view it is the best session I attended in. “How is Malaysia Managing the Interoperability Challenges?” Speaker was Mr. Azrin Hohd Zubir, Health Informatics Consultant, Meridian Project Management, Malaysia. The mainly talked about their TeleHealth blueprint, Health IT framework.

After that session we attended in the day2 keynote session presented by Prof. Enrico Coiera from Australia. He tried to give some ideas about the importance of communication in clinical organizations. He also talked about multitasking stress, interruption in task which can be disturbing. IT increases of tasks. The clinicians have to communicate with patients, nurses and again they also have to use the IT. And if IT can’t communicate properly, these multitasking and interrupting can be the demerits of HIS. Most of the time clinicians don’t like these multitask and interruption which make them uninterested in HIS. They like the usual paper based system. That’s why health sector still running in the back side of IT. So clinicians need training so that they can synchronize their works, need such a system which can buildup interactive communications and less interruption, overall an efficient system. And that can bring a successful HIS.

HIMSS gave us a facility of e-sessions. I took this opportunity and choose the session of “Oral Health Services in a e Paperless (IT-based) Clinic”. Malaysia already implemented IT-based Dental Clinic (Clinical Information System,). This speaker presented the features and work flow of this system.

The last session of the day that I attended in is an introduction of HL7 V2.5. The speaker Dr Yun Sik Kwak from Korea mainly introduced the messaging standard of HL7 2.5 which can be the best information bridge and can build an effective EHR.

3rd day sessions

The first session of the day isn’t that much mentionable. The speaker mainly told that the transactions of information need to be kept in a well format so that the information can be found on demand for audit.

What a Closing Session!!

I attended in the best presentation in my life. It was unique, interactive, informative and dynamic. He mainly focused on communication, collaboration and teamwork. He gave different type of interesting examples.

In an example, he proved that people doesn’t read the whole sentence. They guess the sentence from the image that have in their mind.

In another example he wanted to say that everything shouldn’t be performed using IT. Sometime we need observation. So fully automated system cannot be a good idea, especially in health sector.

Why health sector is not automated yet? Because lack of communication, understanding and the most important cause is we are trying to build a fully automated system which is not possible.

So what we need? We need to build up communication, collaboration and teamwork between IT and clinicians. And in this way we will able to build a good HIS.

Attended Ten Session In Three Days

February 27th, 2009

Today was the last day of HIMSS AsiaPac 09 conference. So far I have attened in eight training sessions.

In 2nd day, the first session was in Plenary Hall. Tan Sri Dato’ Seri Dr. Haji Mohd. Ismail bin Merican, Director-General, Ministry of Health, Malaysia supposed to give the Welcome Keynote Address. For some reason he couldn’t come and Dr. Maimuna (I forgot her designation) gave that speech instead of him. Dr. Maimuna started her speech mentioning the Health Services Goals of Malaysia. Then she presented some health facts of 2007 of Malaysia and the achievement of Malaysian Health System. Her discussion also covers the challenges of health, some strategy plans, Tele-health, Health Informatics Interoperability etc. She end up his presentation is about 45 minutes.

Professor William Edward Hammond, Chairman of Health Level Seven, Inc. then stands in the podium to address the Opening Keynote. Accroding to Dr. Hammond,  application in healthcare have not kept pace with the rapid and unbelievable progress of technology. His discussion mainly focuses on Electronic Health Record.

The next session I have attended was also in Plenary Hall. In this session, A/P Benjamin ONG, Chief Execution of National University Health System, Singapore discussed on Patient Centric EMR (Electronic Medical Record). In conclusion, he said that health care IT can really start to be patient centric.

Actually most of the sessions i attended were about patient centric EHR/EMR etc. I will not desribe all of them. Rather I am attaching slides from some of the sessions.

After every session delicious foods were served. This saved our breakfast and lunch cost.

1st day of the HIMSS AsiaPac09

February 24th, 2009

We were too tired yesterday that’s why we couldn’t walk up early morning. We had a plan to visit some interesting places but we couldn’t manage time. At last we went to do some shopping at Masjid Jamek. We found a telephone booth where we got the chance to talk with our relatives of Bangladesh. It was very cheap, 30 cents per minute. I talked with my wife for about 5 minutes and Redwan couldn’t talk well because of line disturbance. But interestingly I paid 30 cents and He paid 60 cents. It was funny.

Breakfast @ Masjid Jamek

Inside a Train. Coming to hotel

After coming from shopping, we started to take preparation for the opening reception of the HIMSS AsiaPac09 conference. Redwan will write details about it.

Opening Reception

Opening Reception Stage

We visited each and every stall at exhibition hall. There are different types of products we have seen there. One of the interesting product is SpeechMagic which is a speech recognition for the instantaneous capturing of information to ensure the accuracy of the clinicians and patient information.

Redwan after Opening Reception

Redwan after Opening Reception

Sun microsystem has come with some servers which are mainly build for health sector. I personally talked with their representative and collected some brochures from them.

Im inside the Exhibition Hall

Inside the Exhibition Hall

Most of the companies are trying to integrate every information of the patients in a single interface which can be called as Health Exchange Information Services. Sun, GE Healthcare and some other companies are mainly focusing on this issue. Malaysian Health Minister also repeated that. They have already provided ID card to the citizen and started to develop the Patient’s Lifetime Health Record project.

Dinner @ KLCC

Dinner @ KLCC

We celebrated a successful day by taking dinner at KLCC and enjoying the awesome evening beauty of Petronas Tower.

Beauty of Petronus Tower

Awesome Beauty of Petronas Tower