Solutions for Developmental Disability Organizations


Therap Services is an online software service that provides secure, HIPAA compliant documentation, reporting and communication for I/DD provider agencies. The suite is made of programs that cover extensively supports provided to individuals as well as programs that help an agency manage employee training/certifications and schedules, and also billing. For details check the Resources box on the right.

T-Logs: Shift Notes, Case Notes, Contact Notes, Service Logs
MAR: Electronic Medication Administration Records (eMAR)
General Event Reports: APD Incident Reporting
Individual Service Plans: Implementation Plans, Support Plans, Service Logs
Health Tracking: Health Care Tracking
Time Tracking: Bed Check, Sleep Chart, Interval Time Tracking, Behavior Tracking, Mood Tracking
Personal Finance, Service Authorization, Billing, Attendance Tracking.

Florida Specific Training Materials

Electronic Billing

Setting up Service Description

We have guides on how providers can setup:

  • Florida I-Budget ‘Life Skills Development – Level 3′ for Hourly Unit, with Half Up to 60 Mins selected.
  • Florida I-Budget for ‘Life Skills Development – Level 3′, Hourly Rate with rounding of Half Up to Hour Unit and also, rounding down for less than 31 minutes in the hour.

Click here to view the guide.

HIPAA v5010 Electronic Billing

Federal compliance requirements in effect from January 1, 2012

Effective January 1, 2012, providers of developmental disability services are required by a federal mandate to use the HIPAA Version 5010 standard for electronic claim transactions. We are pleased to announce that Therap’s Electronic Billing system has been successfully upgraded to support Version 5010 compliance requirements.

Click here to download a summary of the changes in the latest version. This will provide you with the information you need to make a smooth transition to v5010 Electronic Billing.

If you have questions, please contact us.

Incident Reports for Florida

The General Event Reports (GERs) also known as the Incident Reports have been designed to track multiple related incidents for an individual. Florida GER’s include Incident Reports and Follow-up Measures Taken as a requirement for Florida Agency for Persons with Disabilities (APD).

Offline Forms

Download and keep these forms for data collection when Internet connectivity is unavailable:

FL IBudget – Life Skills ADT Level 3 Billing

Some Benefits of Using Therap’s Service Solutions

  • Timely, accurate documentation
    Enable fast and accurate data entry by direct support professionals at the point of service.
  • Secure sharing
    With multi-level access mechanism, use of electronic signatures and encrypted transmission, information is shared effectively and securely among provider staff, family members and government administrators.
  • Quality Assurance & Compliance Reviews
    Prepare comprehensive and timely reports on health, behavior and support services provided for ICF surveys, Delmarva and Florida AHCA and APD surveys.
  • Showing commitment to improve service quality
    Meet service delivery, quality and administrative standards emphasized by the Council on Accreditation – COA, CARF and others.
  • Security Compliance
    Therap applications are designed to comply with HIPAA requirements, ARRA and the HITECH provisions of ARRA.

Who can use Therap?

Therap is designed to support short and long term providers of ICF/MR-DD, HCBS/DD waiver, group homes, aging and residential services, working in Florida APD areas 1-15, Sun Coast and area 23.

Therap’s developmental disability solutions will be useful for agencies associated with:

Agency for Persons with Disabilities (APD)
Agency for Healthcare Administration (AHCA)
Easter Seals
Florida Developmental Disability Council (FDDC)
Florida Association of Rehabilitation Facilities (FARF)
Florida Division of Vocational Rehabilitation
Florida Health Care Association (FHCA)
Florida Association of Behavioral Analysis (FABA)
The Arc of Florida
Florida Rehabilitation Association (FRA)
Florida Health Care Association
Developmental Disabilities Nurses Association (DDNA)
Florida Association of Support Coordinators
United Cerebral Palsy Association
United Way
Autism Society of Florida5

Get in Touch

Contact any of the listed people from Therap if you have questions about our services, pricing or if you are having trouble with anything in Therap. We’ll be happy to hear from you! Write to us, if you prefer.

Barry Pollack

Regional Director


Johanna Kroth

Training &


Ishya Dotson

Training &


Brie Nihan

Billing Support


Justin Brockie

Chief Operating Officer


Peter H. O'Meara

Director of
Government Relations


Jeff Covington

State Project


Sazzad Rafique

Chief of
Software Design


Kali Rose

Medical Director


Kristen Thompson

Training Systems Coordinator


Elizabeth Das

Staff Development Coordinator


Scott Barnette

Program Director


Tricia Woods

Director of Health Information and Training

DSI Management

Kristi Daniel

Vice President Compliance

Challenge Enterprises

Darren Kenyon

Program Support Specialist

Sunrise Community