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Calvin joins the Central States Team.

Calvin Christensen joins Therap as the newest Training & Implementation Specialist in the Central States Region. Prior to joining Therap’s support team, Calvin worked at Developmental Services of Nebraska (DSN) for four years at a location with high risk adults. Calvin used Therap for efficient documentation of services in his work at DSN.

When asked about his first week at Therap’s East Coast office in Waterbury, CT, Calvin states: “I was able to meet some great co-workers and learn a lot about the process of implementation at the agency level.  I learned a great deal about how providers are utilizing Therap nationally and how to best assist our customers.”

Calvin has since headed back to the Midwest and will be spending time with members of our Support team, visiting provider agencies and attending Therap User Groups & Conferences in weeks to come. If you bump into Calvin, be sure to welcome him as the newest Therapite!

Calvin Chrsitensen ~ newest Therap Training & Implementation Specialist!!

New Catalog Headed Your Way

Pretty excited at our new catalog that just went out today.  Be sure to look for yours today!  If you would like to receive this and you did not please be sure and drop me a note and I will be glad to get one of these informative pieces out to you and your agency.  It is filled with lots of information for you to evaluate.

2014 Catalogs Sent out Today.

Enjoy our newest Press Release: SOC 2 Report on Security Availability, Processing Integrity, Confidentiality and Privacy

WATERBURY, Conn., March 3, 2014 /PRNewswire/ – Therap Services, the leader in Intellectual and Developmental Disabilities electronic health record and data management, has announced receipt of the SOC 2 Report on Security, Availability, Processing Integrity, Confidentiality and Privacy Practices.

Richard Robbins, CEO of Therap Services, states, “Undergoing the SOC 2 audit and receipt of this report validates Therap’s level of commitment to maintaining security of protected health information for all provider agencies, organizations, county and state systems utilizing Therap Services as the electronic health record and documentation software solution.”

SOC 2 compliance is part of the American Institute of Certified Public Accountants (AICPA) Service Organization Control reporting platform. AICPA.org states: “These reports are performed using the AICPA Guide:  Reporting on Controls at a Service Organizations Relevant to Security, Availability, Processing Integrity,  Confidentiality, or Privacy and are intended for use by stakeholders (e.g., customers, regulators, business partners, suppliers, directors) of the service organization that have a thorough understanding of the service organization and its  internal controls. These reports can form an important part of stakeholders:

  • Oversight of the organization
  • Vendor management program
  • Internal corporate governance and risk management processes
  • Regulatory oversight”

The SOC 2 for Therap’s Developmental Disability software solution covers the AICPA Trust principles. AICPA.org states: “Trust Services are defined as a set of professional attestation and advisory services based on a core set of principles and criteria that addresses the risks and opportunities of IT-enabled systems and privacy programs. Trust Services Principles and Criteria are issued by the Assurance Services Executive Committee of the AICPA.”

“The following principles and related criteria have been developed by the AICPA:

  • Availability. The system is available for operation and use as committed or agreed.
  • Processing integrity. System processing is complete, accurate, timely, and authorized.
  • Confidentiality. Information designated as confidential is protected as committed or agreed.
  • Privacy. Personal information is collected, used, retained, disclosed, and destroyed in conformity with the commitments in the entity’s privacy notice and with criteria set forth in generally accepted privacy principles issued by the AICPA.”

“The trust services principles and criteria of security, availability, processing integrity, and confidentiality are organized in four broad areas:

  • Policies. The entity has defined and documented its policies relevant to the particular principle.
  • Communications. The entity has communicated its defined policies to responsible parties and authorized users of the system.
  • Procedures. The entity placed in operation procedures to achieve its objectives in accordance with its defined policies.
  • Monitoring. The entity monitors the system and takes action to maintain compliance with its defined policies.”

About Therap Services, LLC

Therap Services patented developmental disabilities software solution supports compliance with standards as required for funding through Centers for Medicaid & Medicare Services at both state system and agency levels. Therap’s electronic documentation software solution is used by over 1,200 I/DD agency, county and state entities with over 200,000 users documenting services to more than 200,000 individuals with intellectual and developmental disabilities. Therap is widely used in case management, home and community-based services (HCBS), intermediate care facilities for the developmentally disabled (ICF-DD), day treatment programs, developmental centers and other settings.

Secure applications offered by Therap include individual support modules such as incident reporting, medication error reporting, behavior tracking, individual service plans, goal tracking, health records, medication administration records and case management notes, among others. Therap offers solutions for employee training management and employee scheduling. It also covers billing with service authorizations, attendance and professional claim tracking modules. Therap’s HIPAA, HITECH and ARRA compliant software applications are suitable for day programs, residential services, supported living, case management and community support programs.

Support in the West

Therap is currently looking for a new person to assist customer support and implementation with agencies.  The position is one we are trying to fill in our Central or West States Regions of the US.  If you live in one of these areas and the below description seems to be a fit be sure and apply.  You can apply at the following link

http://www.therapservices.net/contact/?page_id=12#applicationForm.

 

Customer Support and Implementation Specialist

Therap Services, based in Waterbury, Connecticut, is currently the national leader in online electronic health records and documentation for people with developmental disabilities. The company is seeking a dynamic and hardworking individual to fill the position of a Customer Support and Implementation Specialist.

We are looking for an exceptional individual on the lookout for an excellent career opportunity. Our ideal candidate is an expert user of the Therap system (the majority of our support staff had been House Managers before coming to work for Therap). S/he should be ready to accept a challenging job that combines teaching, support, consulting, computer skills, and extensive traveling.  About 90% of the job, especially during the first two years, is expected to be traveling.

Primary responsibilities:

  • Provide on-site training to users
  • Train and consult States, Counties, single and multi-state providers, families, self-advocates, and anyone else using Therap
  • Provide live customer support in person, via computer, at conferences and over the phone
  • Work both independently and remotely and as part of a diverse and dynamic national and multi-national organization

Skills required:

  • Must have strong interpersonal and communication skills along with good decision making capability
  • Excellent communication skills (both written and speech)
  • Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, etc.), web applications and Email clients

Preferences:

  • Experience working as a House Manager or equivalent in the developmental disability field
  • Willingness to work flexible hours
  • Must have experience of using Therap applications
  • Basic administrative skills
  • Interest in computers, social media, developmental disabilities, marketing, teaching, traveling, public speaking and presenting

If this sounds like the job for you or if you have previously sent in your resume and now feel that this new position could be the right one for you, please send in your updated resume, and a note, telling us why you would be the perfect addition to the Therap team.

Therap is an affirmative action equal opportunity employer.

The Man, the Myth, the Legend retires at CDD

Last Friday, I was able to spend some time with some other folks in the KC area to acknowledge and pay respects to Jim Johnson who is retiring at Center for Developmentally Disabled in the KC Metro.  Jim has spent the last 30 years in leadership at CDD and he has provided to both his agency and many other agencies along the way insight and mentoring.  His agency was one of the first agencies to start using Therap in KC and since then the agency continues to utilize the software effectively in providing quality supports for individuals with developmental disabilities. Jim has been many things to many people as he has negotiated the many changes and nuances that are so very abundant in the I/DD field.  His leadership and insight will be missed and yet I am happy for him and his wife who may get to enjoy traveling even more which I know they are both excited about the opportunity.  Jim, I wish you nothing but the best!

Jim in front of his old school 386 computer...yes I said 386.

Therap National Conference Airport Transportation

Hello fellow Therapites! To assist in assuring you’re in the right spot to catch the bus tomorrow (Monday, January 27th) we’ve taken some photos of the meeting spots at both terminals B & C. First things first! Here is the awesome bus you’ll be looking for :

 

 

There will be a Therap logo on the door and windshield

 

 

 

 

Southwest and Delta Passengers meet at gate 45 (Terminal B)

 

 

For Southwest and Delta passengers look for parking tower 2 outside of gate 45

If you are arriving on a United, US Airways, America, Frontier or any other airline in Terminal C you will be meeting in front of the US Airways bag claim area. You’ll want to look for this sign outside:

Anyone landing in Terminal C (US Airways, American, United, Frontier) will meet outside of gate 81

The bus will be parked across from the above pictured sign here:

Bus outside of Terminal C

To download the bus schedule please click here:

http://www.therapservices.net/resources/conferences/Bus_Schedule_NationalConference.pdf

Please don’t hesitate to contact Jeff Case (816-522-3683) or Chris Johnson (816-520-5533) with any questions. Their numbers are also listed on the above posted bus schedule. We’re looking forward to seeing you all and having a great week!!

 

Bus Shuttle Schedule to Therap National Conference in KC

Please click on schedule below for more details on transportation to the National Conference Hotel in Kansas City, MO.  The schedule has two phone numbers listed in case you have questions on Monday.  We look forward to seeing all of you who are coming into KC for the conference.

Need Transportation From the MCI Airport?

We will be providing bus transportation to Therap travelers on Monday and back to the airport on Thursday.  We are still working out details and times for dropoffs and pickups so be sure and come back to this blog as the National Conference approaches for details.

We are tentatively planning on pickups at MCI on Monday at 2:30pm; 4:30; 6:30; and 8:30.  These times are tentative and subject to change so stay tuned.  We will also have a phone number for Monday travel so you can contact for more details.

If you want to elect for another options there are taxis and Super Shuttle runs from MCI to the airport if you want to book with them in advance it is recommended.  The Super Shuttle number is (800) BLUE VAN (800-258-3826).

More details later this week!  See you soon.

 

Iowa Conference September 11-12

We are looking forward to a tremendous Iowa Conference that kicks off tomorrow in Des Moines, IA.  The conference is being held at the Des Moines, IA Holiday Inn located off Merle Hay Rd http://www.ihg.com/holidayinn/hotels/us/en/des-moines/dsmdu/hoteldetail .

We have a tremendous group that has preregistered for the conference and we looked to all gain better understanding and knowledge as to documenting in Iowa in an efficient manner.  The conference will also be attended by Jim Kelly who will be discussing with agencies the Billing aspects in Therap and how Iowa agencies can take advantage of this  feature in Therap.

Also at the conference will be Direct Course, formerly known as College of Direct Support, to meet with agencies who are using this training tool in Iowa.  Both Therap and Direct Course would be tremendous assets for your agency if you are not already using these tools to benefit your agency.

I look forward to see all of you new and long time users of the systems.  Conference kicks off tomorrow!

Another Patent added to Therap Services

As further proof of Therap’s leadership and innovation in the field, we have been awarded another patent!
US Patent 8,528,056 :: Managing secure sharing of private information across security domains via a communication link, including through the internet, wireless communications, mobile devices, a telephone network, and electronic messaging.

A system and method of sharing information among at least a first organization and a second organization, comprising receiving via a communication link a request for authorization for a user in the first organization to access one or more individual’s information in a second organization, the communication link comprising the Internet, Wireless Communications, Mobile Devices, a Telephone Network, and Electronic Messaging. A request is logged and authorization is determined based on at least an access profile, one or more caseloads and the one or more roles associated with the user and the type of the one or more individual’s information in the second organization. The information requested is transferred, by the communication link, from the second organization to the user in the first organization and such transfer of information is logged.

You can read much more about it here:http://pdfpiw.uspto.gov/.piw?docid=08528056

 

Pretty exciting stuff!!!

Isn’t great that your and your agency are using an industry leader?  If you are not what are you waiting on?  Give us a call and see what all the excitement is about.

Therap State Pages
We've created a few state pages with information that relate to you! Let me know if you'd like anything there that'd help you. More coming soon!
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