for I/DD Service Providers
September 10-11, 2014
|Therap Services, as the electronic documentation leader in the Intellectual and Developmental Disabilities field, welcomes you to attend a conference designed for providers in Texas, OKlahoma, and the Southwest.
Therap conferences are an ideal place for both prospective and current customers to learn about new developments and practical uses for electronic documentation and reporting including: Individual Supports, Incident Report Management, Electronic Health Record (EHR), Quality Assurance, Electronic Billing, Management of Staff Trainings and Certifications.
This event will include beginner, intermediate and advanced level sessions with focus on:
Be sure to visit our Round Rock, TX Conference Page for more information.
If you haven’t taken time to sign up for the OK user group next week I want to encourage you to take some time and plan right now to be apart of this valuable time together. The meeting will take place at DJK in Ada, OK at 10am. The address is 603 East Main Ada, Oklahoma.
Maybe you are asking….what is a user group?
A user group is a meeting of Therap users in the same region with the aim to troubleshoot, network, discuss regional issues and get information on the latest Therap releases. You may also ask questions and get help on any topic regarding the usage of Therap at your agency from the attending Therap team members.
If you plan on coming please give me a call and let me know you plan to attend the user group meeting or drop me an email at email@example.com or 816-522-3683.
See you next week.
Therap now connects directly with all Managed Care Organizations in Kansas.
The Kansas Department of Aging and Disability Services (KDADS) has outlined billing guidelines for Day Support Services, Code T2021, with Unit limitations per day, per week, as well as monthly and annual service limits for individuals. Therap Services electronic billing solutions assists I/DD service providers in meeting the KanCare and the Kansas Medical Assistance Program (KMAP) Medicaid audit compliance regulations.
Jeff Case, Central Region Director at Therap Services states: “The Therap team is committed to supplying I/DD Providers inKansas the most effective software solution for direct submission to the state Medicaid system. We anticipate agencies supporting individuals with disabilities will benefit greatly from the Therap System’s efficiencies as they seamlessly document supports, bill electronically and track utilization of services.”
Each month, Intellectual and Developmental Disabilities Service Providers utilize Therap’s electronic Billing Support applications for submission of professional claims, institutional claims, for tracking of service authorizations, completion of goal-related data to validate service provision and attendance data. A service is configured to generate billable units automatically from its attendance data or ISP data that are already entered into Therap by agency staff. Therap’s Billing Support module uses an integrated approach for creation of claims/invoices, regardless of whether an agency will submit their ANSI X-12 837P and 837I claims electronically or through the professional paper claim form (CMS 1500). The option to enter units manually is also available. The automated generation of billing units using information from different Therap modules ensures a simplified experience for our customers.
Therap Services electronic billing applications assist providers in avoiding any over-billing errors and unnecessary recoupments of payments for services. Therap’s electronic Billing Support applications incorporate a variety of billing reports including a utilization report that tracks service units utilized over a given period of time. This report grants providers the ability to chart percentages of total utilization, plan and monitor service units, reduce number of unused service units and view remaining days, expiration status, and unit costs.
Therap Services applications are certified as an electronic health record (EHR) under CCHIT’s Long Term and Post-Acute Care Standard. Therap has been reviewed by SOC 2 Report which is relevant to the security, availability, processing integrity, confidentiality, and privacy practices of a service organization. The SOC 2 Report for Therap’s Intellectual and Developmental Disability software solution covers the AICPA Trust principles; a set of professional attestation and advisory services based on a core set of principles and criteria that address the risks and opportunities of IT-enabled systems and privacy programs.
About Therap Services, LLC
Therap Services patented developmental disabilities software solution supports compliance with standards as required for funding through Centers for Medicaid & Medicare Services at both state system and agency levels. Therap is used in 47 states and internationally by 1,300 organizations providing supports to over 220,000 people with intellectual and developmental disabilities in home and community-based services (HCBS), intermediate care facilities for the developmentally disabled (ICF-DD), day treatment programs, developmental centers and other settings.
Secure applications offered by Therap include individual support modules such as incident reporting, medication error reporting, behavior tracking, individual service plans, goal tracking, health records, medication administration records and case management notes, among others. Therap offers solutions for employee training management and employee scheduling. Therap Services components include electronic billing with service authorizations, attendance and professional claim tracking modules and utilization report features. Therap’s HIPAA, HITECH and ARRA compliant software applications are suitable for day programs, residential services, supported living, home health, case management, employment and vocational services and community support programs.
SOURCE Therap Services, LLC
Calvin Christensen joins Therap as the newest Training & Implementation Specialist in the Central States Region. Prior to joining Therap’s support team, Calvin worked at Developmental Services of Nebraska (DSN) for four years at a location with high risk adults. Calvin used Therap for efficient documentation of services in his work at DSN.
When asked about his first week at Therap’s East Coast office in Waterbury, CT, Calvin states: “I was able to meet some great co-workers and learn a lot about the process of implementation at the agency level. I learned a great deal about how providers are utilizing Therap nationally and how to best assist our customers.”
Calvin has since headed back to the Midwest and will be spending time with members of our Support team, visiting provider agencies and attending Therap User Groups & Conferences in weeks to come. If you bump into Calvin, be sure to welcome him as the newest Therapite!
Pretty excited at our new catalog that just went out today. Be sure to look for yours today! If you would like to receive this and you did not please be sure and drop me a note and I will be glad to get one of these informative pieces out to you and your agency. It is filled with lots of information for you to evaluate.
Enjoy our newest Press Release: SOC 2 Report on Security Availability, Processing Integrity, Confidentiality and Privacy
WATERBURY, Conn., March 3, 2014 /PRNewswire/ – Therap Services, the leader in Intellectual and Developmental Disabilities electronic health record and data management, has announced receipt of the SOC 2 Report on Security, Availability, Processing Integrity, Confidentiality and Privacy Practices.
Richard Robbins, CEO of Therap Services, states, “Undergoing the SOC 2 audit and receipt of this report validates Therap’s level of commitment to maintaining security of protected health information for all provider agencies, organizations, county and state systems utilizing Therap Services as the electronic health record and documentation software solution.”
SOC 2 compliance is part of the American Institute of Certified Public Accountants (AICPA) Service Organization Control reporting platform. AICPA.org states: “These reports are performed using the AICPA Guide: Reporting on Controls at a Service Organizations Relevant to Security, Availability, Processing Integrity, Confidentiality, or Privacy and are intended for use by stakeholders (e.g., customers, regulators, business partners, suppliers, directors) of the service organization that have a thorough understanding of the service organization and its internal controls. These reports can form an important part of stakeholders:
- Oversight of the organization
- Vendor management program
- Internal corporate governance and risk management processes
- Regulatory oversight”
The SOC 2 for Therap’s Developmental Disability software solution covers the AICPA Trust principles. AICPA.org states: “Trust Services are defined as a set of professional attestation and advisory services based on a core set of principles and criteria that addresses the risks and opportunities of IT-enabled systems and privacy programs. Trust Services Principles and Criteria are issued by the Assurance Services Executive Committee of the AICPA.”
“The following principles and related criteria have been developed by the AICPA:
- Availability. The system is available for operation and use as committed or agreed.
- Processing integrity. System processing is complete, accurate, timely, and authorized.
- Confidentiality. Information designated as confidential is protected as committed or agreed.
- Privacy. Personal information is collected, used, retained, disclosed, and destroyed in conformity with the commitments in the entity’s privacy notice and with criteria set forth in generally accepted privacy principles issued by the AICPA.”
“The trust services principles and criteria of security, availability, processing integrity, and confidentiality are organized in four broad areas:
- Policies. The entity has defined and documented its policies relevant to the particular principle.
- Communications. The entity has communicated its defined policies to responsible parties and authorized users of the system.
- Procedures. The entity placed in operation procedures to achieve its objectives in accordance with its defined policies.
- Monitoring. The entity monitors the system and takes action to maintain compliance with its defined policies.”
About Therap Services, LLC
Therap Services patented developmental disabilities software solution supports compliance with standards as required for funding through Centers for Medicaid & Medicare Services at both state system and agency levels. Therap’s electronic documentation software solution is used by over 1,200 I/DD agency, county and state entities with over 200,000 users documenting services to more than 200,000 individuals with intellectual and developmental disabilities. Therap is widely used in case management, home and community-based services (HCBS), intermediate care facilities for the developmentally disabled (ICF-DD), day treatment programs, developmental centers and other settings.
Secure applications offered by Therap include individual support modules such as incident reporting, medication error reporting, behavior tracking, individual service plans, goal tracking, health records, medication administration records and case management notes, among others. Therap offers solutions for employee training management and employee scheduling. It also covers billing with service authorizations, attendance and professional claim tracking modules. Therap’s HIPAA, HITECH and ARRA compliant software applications are suitable for day programs, residential services, supported living, case management and community support programs.
Therap is currently looking for a new person to assist customer support and implementation with agencies. The position is one we are trying to fill in our Central or West States Regions of the US. If you live in one of these areas and the below description seems to be a fit be sure and apply. You can apply at the following link
Therap Services, based in Waterbury, Connecticut, is currently the national leader in online electronic health records and documentation for people with developmental disabilities. The company is seeking a dynamic and hardworking individual to fill the position of a Customer Support and Implementation Specialist.
We are looking for an exceptional individual on the lookout for an excellent career opportunity. Our ideal candidate is an expert user of the Therap system (the majority of our support staff had been House Managers before coming to work for Therap). S/he should be ready to accept a challenging job that combines teaching, support, consulting, computer skills, and extensive traveling. About 90% of the job, especially during the first two years, is expected to be traveling.
- Provide on-site training to users
- Train and consult States, Counties, single and multi-state providers, families, self-advocates, and anyone else using Therap
- Provide live customer support in person, via computer, at conferences and over the phone
- Work both independently and remotely and as part of a diverse and dynamic national and multi-national organization
- Must have strong interpersonal and communication skills along with good decision making capability
- Excellent communication skills (both written and speech)
- Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, etc.), web applications and Email clients
- Experience working as a House Manager or equivalent in the developmental disability field
- Willingness to work flexible hours
- Must have experience of using Therap applications
- Basic administrative skills
- Interest in computers, social media, developmental disabilities, marketing, teaching, traveling, public speaking and presenting
If this sounds like the job for you or if you have previously sent in your resume and now feel that this new position could be the right one for you, please send in your updated resume, and a note, telling us why you would be the perfect addition to the Therap team.
Therap is an affirmative action equal opportunity employer.
Last Friday, I was able to spend some time with some other folks in the KC area to acknowledge and pay respects to Jim Johnson who is retiring at Center for Developmentally Disabled in the KC Metro. Jim has spent the last 30 years in leadership at CDD and he has provided to both his agency and many other agencies along the way insight and mentoring. His agency was one of the first agencies to start using Therap in KC and since then the agency continues to utilize the software effectively in providing quality supports for individuals with developmental disabilities. Jim has been many things to many people as he has negotiated the many changes and nuances that are so very abundant in the I/DD field. His leadership and insight will be missed and yet I am happy for him and his wife who may get to enjoy traveling even more which I know they are both excited about the opportunity. Jim, I wish you nothing but the best!
Hello fellow Therapites! To assist in assuring you’re in the right spot to catch the bus tomorrow (Monday, January 27th) we’ve taken some photos of the meeting spots at both terminals B & C. First things first! Here is the awesome bus you’ll be looking for :
If you are arriving on a United, US Airways, America, Frontier or any other airline in Terminal C you will be meeting in front of the US Airways bag claim area. You’ll want to look for this sign outside:
The bus will be parked across from the above pictured sign here:
To download the bus schedule please click here:
Please don’t hesitate to contact Jeff Case (816-522-3683) or Chris Johnson (816-520-5533) with any questions. Their numbers are also listed on the above posted bus schedule. We’re looking forward to seeing you all and having a great week!!