Many times when we give an initial presentation to an agency, someone (usually from the legal or business office) asks if we have a “SAS70″. In reality the SAS70 does not exist any more. In its place is the SOC2 process. This means that we have been evaluated by an external body who have looked at our policies and processes. You can read much more ab oout it on the AICPA website or our press release below:
WATERBURY, Conn., March 3, 2014 /PRNewswire/ – Therap Services, the leader in Intellectual and Developmental Disabilities electronic health record and data management, has announced receipt of the SOC 2 Report on Security, Availability, Processing Integrity, Confidentiality and Privacy Practices.
Richard Robbins, CEO of Therap Services, states, “Undergoing the SOC 2 audit and receipt of this report validates Therap’s level of commitment to maintaining security of protected health information for all provider agencies, organizations, county and state systems utilizing Therap Services as the electronic health record and documentation software solution.”
SOC 2 compliance is part of the American Institute of Certified Public Accountants (AICPA) Service Organization Control reporting platform. AICPA.org states: “These reports are performed using the AICPA Guide: Reporting on Controls at a Service Organizations Relevant to Security, Availability, Processing Integrity, Confidentiality, or Privacy and are intended for use by stakeholders (e.g., customers, regulators, business partners, suppliers, directors) of the service organization that have a thorough understanding of the service organization and its internal controls. These reports can form an important part of stakeholders:
- Oversight of the organization
- Vendor management program
- Internal corporate governance and risk management processes
- Regulatory oversight”
The SOC 2 for Therap’s Developmental Disability software solution covers the AICPA Trust principles. AICPA.org states: “Trust Services are defined as a set of professional attestation and advisory services based on a core set of principles and criteria that addresses the risks and opportunities of IT-enabled systems and privacy programs. Trust Services Principles and Criteria are issued by the Assurance Services Executive Committee of the AICPA.”
“The following principles and related criteria have been developed by the AICPA:
- Availability. The system is available for operation and use as committed or agreed.
- Processing integrity. System processing is complete, accurate, timely, and authorized.
- Confidentiality. Information designated as confidential is protected as committed or agreed.
- Privacy. Personal information is collected, used, retained, disclosed, and destroyed in conformity with the commitments in the entity’s privacy notice and with criteria set forth in generally accepted privacy principles issued by the AICPA.”
“The trust services principles and criteria of security, availability, processing integrity, and confidentiality are organized in four broad areas:
- Policies. The entity has defined and documented its policies relevant to the particular principle.
- Communications. The entity has communicated its defined policies to responsible parties and authorized users of the system.
- Procedures. The entity placed in operation procedures to achieve its objectives in accordance with its defined policies.
- Monitoring. The entity monitors the system and takes action to maintain compliance with its defined policies.”
About Therap Services, LLC
Therap Services patented developmental disabilities software solution supports compliance with standards as required for funding through Centers for Medicaid & Medicare Services at both state system and agency levels. Therap’s electronic documentation software solution is used by over 1,200 I/DD agency, county and state entities with over 200,000 users documenting services to more than 200,000 individuals with intellectual and developmental disabilities. Therap is widely used in case management, home and community-based services (HCBS), intermediate care facilities for the developmentally disabled (ICF-DD), day treatment programs, developmental centers and other settings.
Secure applications offered by Therap include individual support modules such as incident reporting, medication error reporting, behavior tracking, individual service plans, goal tracking, health records, medication administration records and case management notes, among others. Therap offers solutions for employee training management and employee scheduling. It also covers billing with service authorizations, attendance and professional claim tracking modules. Therap’s HIPAA, HITECH and ARRA compliant software applications are suitable for day programs, residential services, supported living, case management and community support programs.
This March we will be releasing version 2014.0 of Therap applications!
You may also login to our Testing site at https://beta.therapservices.net and check out how the new features work. You may use the login credentials that you use to get into Therap applications, but you will be logging into a Testing site where the data entered will be deleted periodically. When you are finished testing, you must logout of the Testing system and then return to the real Therap applications using the Secure Login button on our website at www.TherapServices.net.
There are some great things in there for you to check out, over the next couple of weeks I’ll try and touch on as many as I can.
:: Justin ::
Therap Services Conference To Support Individuals With Developmental Disabilities And Their Support Circles
Electronic Health Record Services from Therap Services Promote Self Advocacy, Self-Directed Services and Person Centered Planning for Individuals with Intellectual and Developmental Disabilities
WATERBURY, Conn., Feb. 26, 2014 /PRNewswire/ — Therap Services, the leader in Developmental Disabilities electronic health record and client data management, has announced Therap’s Conference for People with Disabilities and their Circle of Support on May 7-8, 2014 in New Jersey.
Interested parties may learn more and register for the conference at Therap’s conference page.
The topic of the conference is ‘Full Participation: How to Access your I/DD Health Records.’ This event will focus on how access to electronic documentation is a key piece in empowering individuals with Intellectual Disabilities and Developmental Disabilities to engage fully in Person Centered Planning, Self-Directed Services and Self Advocacy.
Therap is pleased to welcome Self Advocacy Leaders from The Resource Center in Jamestown, New York as keynote speakers. There will be three tracks for self-advocates, family members and Intellectual Disability and Developmental Disability provider agency staff, featuring round table discussions, hands-on activities, tips from experienced users, a discussion on rules and regulations, and information sharing with other Therap users.
Kevin Lightle Ed. D., New York Regional Director of Implementation and Training at Therap Services, has observed, “For years documenting and communicating was considered a staff or agency function. That has all changed with Therap’s secure access to a person’s health information. At The Resource Center, people with disabilities, their family and staff have shown how documenting and communicating with Therap has enhanced their lives and likewise their advocacy efforts. This is truly all about person centered actions.”
Leah Marshall, Marketing and Communications Specialist at Therap Services, states: “Therap’s documentation solution helps providers meet the federal definition of Self Directed Services by granting the individual access to documentation about their plan for service provision. The individual can in turn view documentation throughout the
Person Centered Planning process, from conceptualization of the plan, through goal development, review of the service plan before implementation, goal tracking as services are delivered as well as reporting of personal outcome measures.
Therap’s modules for documentation are designed to be user friendly, are assigned based on role and provide a level of accountability from all team members that could not be achieved through paper documentation.”
Individuals with Intellectual and Developmental Disabilities lead active lives and may receive support in the home, community, work or recreational environments. Data within Therap’s web based system is instantaneously accessible across service environments; therefore Therap is ideal as a portable documentation solution. Only persons with appropriate authorization are able to login to the secure documentation system, ensuring protected health information is kept in compliance with HIPAA. This translates into providing individuals confidence that their protected health information is viewable only by members of their circle of support whom are granted access.
For more information, visit the Therap Services website: www.therapservices.net
About Therap Services, LLC
Therap’s patented developmental disabilities software application supports compliance with standards as required for funding through Centers for Medicaid & Medicare Services at both state system and agency levels. Therap is widely used by organizations working with people with intellectual disabilities and developmental disabilities in home and community-based services (HCBS) and other settings, for case management and waiver eligibility assessments.
Secure applications offered by Therap include individual support modules such as incident reporting, medication error reporting, behavior tracking, individual service plans, goal tracking, health records, medication administration records and case management notes, among others. Therap offers solutions for employee training management and employee scheduling. Therap covers electronic billing with service authorizations, attendance and professional claim tracking. Therap’s HIPAA, HITECH and ARRA compliant software applications are suitable for day programs, residential services, supported living, case management and community support programs.
Miss one of The Arc’s popular webinars about health and people with intellectual and developmental disabilities (I/DD)? No problem. The Arc is making the best online learning sessions from theHealthMeet webinar library available again for a nominal charge. For only $10 per session, you can explore presentations on a variety of topics related to improving the health and healthcare of people with I/DD at your convenience through these archived recordings.
Hear from top professionals in the field of health and I/DD such as James Rimmer, Ph.D, Director of the Lakeshore Foundation/University of Alabama at Birmingham Research Collaborative who has over 25 years of experience developing and directing health promotion programs for people with disabilities, and Joan Guthrie Medlen, MED, RDN, who is known world-wide for her book, the Down Syndrome Nutrition Handbook and Cooking by Color: Recipes for Independence. And, go in-depth on such topics such as:
- Dementia in Adults with I/DD
- Barriers to Physical Activity for Individuals with I/DD
- Interventions to Promote Cervical and Breast Cancer Screening for Women with I/DD
- Planning for Success in Healthy Eating
- Women’s Health Issues over a Lifespan
- Fragile X Associated Disorders
- Weight Loss for Individuals with Disabilities
- Preventing, Understanding and Living with Diabetes
- Putting Nutrition on Your Radar
- Fetal Alcohol Spectrum Disorders: What You Need to Know
- Wellness for Every Body: Training for Staff Who Support Individuals with Intellectual and Developmental Disabilities
- And, The President’s Committee for People with Intellectual Disabilities Report to the President on HealthCare for People with I/DD
- Oral Health, Disease and Prevention
- Creating Resiliency in Families Living with FASD: Moving from Grief to Empowerment
Check out the full list of available webinars. In addition to these premium sessions, many other valuable sessions are still available for free.
HealthMeet® is a project of The Arc and is supported by Grant/Cooperative Agreement Number 5U59DD000993-02 from the Centers for Disease Control and Prevention for a grant award of $938,745. Find out more at www.thearc.org/healthmeet.
When you spend as much time on conference calls as we do, this is way too funny.
Of course none of these actually happen to us!
:: Justin ::
Another great conference has drawn to a close. I’m always impressed by how hard the attendees work when they come. Walking the corridors on the last afternoon there are some serious exhausted folks hanging out there. There was a whole lot of learning that went on here, for us and our customers.
I have to give some serious credit to the hotel, we finally found a place that could keep the internet access up and running for the duration of our conference. That’s no easy task!
And so now we start planning for next year. We’ve already decided that we are going to be in Atlanta, so watch out for some really early bird rates and start thinking about what you would like to present on!
Special thanks also go to Jeff, Chris, and Jordan who were our hosts an did their city pround. Now it’s over to Jason.
:: Justin ::
One of the joys of running (and using!) Software as a Service is that every now and then there will be a glitch. (did you see what happened to Google last week?)
It just always seems like when they do happen it is at the least opportune time. In the middle of Day Three of the National Conference would certainly qualify!
We’ve fixed the issue from this morning, but have another one we need to take care of this afternoon so you will see another brief interuption shortly.
As always we will continue to work to make these even less frequent.
:: Justin ::
This morning’s pleary session was truly remarkable. Two self-advocates and a parent from The Resource Center in Jamestown, New York presented on how they use Therap and how it has impacted their lives. It’s hard to explain quite how inspiring it was to see folks who have worked so hard to achieve remarkable things in their lives tell a spellbound audience that they are making even greater strides because they use Therap.
The video below is of Henry Wesley. You can learn much more about him on his blog at http://trchenry.wordpress.com/ Henry told us about his life in Willowbrook and his fight for respect and freedom along with his many happy years of marriage and inspiring others.
The video isn’t great, but Henry is!
Next time someone tells you that their staff can’t use Therap, or it doesn’t make sense to share data with families or individuals, I would suggest that you introduce them to Henry, Jennifer, Joan or some of the other folks from Jamestown who presented via video or the many people around the country already engaging in secure transparancy through Therap.
You should also think about coming to our conference for People with Disabilities & their Circle of Support in South Plainfield, New Jersey, May 7-8, 2014.
What a great day!
:: Justin ::
Every time I come to one of our National Conference I seem to run out of superlatives.
Whether it is the expertise of my colleagues or the level or dedication of our customers or just how much fun I have, I never cease to be impressed.
If you aren’t here, why not?
:: Justin ::
Jordan has (in typical Jordan fashion) put together a great guide to our shuttles from the airport.
:: Justiin ::