Justin's Blog

 Archive for the ‘Implementation’ Category

This is a little late, but still news that I am very excited about:

Michelle Saunders has joined Therap as the latest member of our mid-west team.

After doing a great job implementing Therap in Missouri, Michelle and her family are moving to the Chicago area where she will be spearheading our sales and support.  Many of you will have met Michelle at one or more of our conferences and will know that the brings with her just the sense of energy, humour, intelligence, and caring that we like around here.

If your at the upcoming Kansas City Conferece, be sure to welcome Michelle aboard. 

Michelle received her Bachelor’s degree from Juniata College in Pennsylvania majoring in Education and Psychology. She began her career with persons with disabilities as a direct care staff person while in college and then as a Case Manager in the Central Pennsylvania region. She returned to the provider side after a couple of years and quickly moved into supervisory roles, managing several homes for persons with disabilities. Michelle relocated to Missouri in 2005 and worked as a consultant for ACT (Alternative Community Training) in Columbia, Missouri. After providing feedback regarding ways to improve services, Michelle accepted a position to assist with the day to day operations of the Day Services program. As a program director, Michelle also assisted with grant applications, led training efforts and spoke throughout the U.S. about training and evolution of program delivery through ACT. Michelle was also instrumental in efforts to bring College of Direct Support and Therap to her agency. Michelle became a Therap Certified Trainer in June of 2010.

Happy New Year!

If you are using Therap’s electronic billing, you need to make sure that all your information in the system is up to date.

You can find complete instructions here.

If you have any questions, please contact Therap Support

:: Justin ::

In order to give you the highest quality release possible, we are resscheduling Therap 9.1 to July 24th.  This means that the date for getting all your IDFs into in-prep or Approved status is now July 23rd.

We are also rescheduling the webinars previewing these new features (though you can watch a recording of the Single Provider one here at any time).

Rather than doing these as live webinars, I will be recording them and sending out a link to anyone who singed up

:: Justin ::

It is a big deal getting Therap and running.  It involves the whole agency and almost every aspect of how you provide supports (if you want to be paid for what you did, you'd better document it).

We have become quite skilled at making sure that people do that initial implementation really well including all the enthusiasm and buy in that is required to get up and running.

So there you are, everyones really happy, their using T-Logs, General Event Reports, Secure Communication, and maybe even some Health Tracking.  It's a job well done…

Well… it's a good start!  The big question is what comes next.  I think the answer to that is in three parts:

1. What Therap Modules am I going to implement next?  ISP Programs and Data? Health Tracking?  ISP Plans?  Don't wait too long, make use of the momentum that you have built up.
2. What internal policies do I need to look at?  A lot of stuff that used to get done on paper is now being done on Therap.  your operational policies and procedures need to reflect that.  Do you have an Electronic Documentation policy?  If not, you should.  How are you going to train new staff as they come on board?
3. What other stake holders to I need to share Therap data with?  Look at getting parents, guardians, families, self advocates, case managers, surveyors and more directly involved with your data.

Any one of these can seem daunting, but that's why we are here.  Make sure you ask us for suggestions and help.  We can also put you in touch with other Therap users in your area.  There are Therap Certified Trainers all over the country willing to lend their expertise.

If there is one thing that you can do that will almost guarantee that you continue along the right path (follow the orange brick road!), come along to our conferences and user groups.  It is there that you will learn the most from Therap trainers and programmers as well as your colleagues.

:: Justin ::