Press Release: Therap Approved for 5010 Billing in Kansas

KMAP Electronic Billing Software for Kansas ID/DD Providers
Therap Electronic billing software for KMAP claim submission and tracking
The electronic billing software offers flexible options for managing service authorizations and billing records. For each service outlined in aservice authorization, the measuring unit, unit number and unit rate are specified. Flexible options are provided for tracking service authorization expiration dates and remaining balance.
Therap’s HIPAA compliant software are widely used in home and community-based services (HCBS) and other ID/DD provider settings for documentation and reporting. Web-based Developmental disabilities software services by Therap include incident reports, individual service plans, electronic health records, medication administration records (eMAR) and training management.
Press Release :: Developmental Disabilities Software on iPhone
KANSAS CITY, Mo., April 6, 2011 /PRNewswire/ – Developmental Disabilities software provider Therap Services has released a mobile app for the iPhone and iPads. Called the ‘T-Log Reader’, the application allows staff members, working for agencies supporting people with developmental disabilities, to securely communicate and share day-to-day information and progress notes while they are moving within the community. The Developmental Disabilities Software ‘T-Log Reader’ is a mobile version of Therap T-Logs which are used to document health and behavioral concerns of individuals. Also, its flexible options make it an excellent replacement for day/shift notes, communication logs and other necessary documentations within a given program. The mobile application is suitable for electronic visit verification reporting as it supports data entry on site. The mobile app establishes a high level of accountability while allowing for decentralized data entry. The data entered is automatically time and date stamped and is instantly available to supervisors and other authorized users of the Therap application. The software marks each action taken by the user with an electronic signature. Coupled with GPS location tracking and time/date stamped photos this provides a multi-level data authentication and serves as a proof of service delivery. The data entered is transmitted in encrypted form and downloaded into Therap’s servers. Additional features of the developmental disabilities software include voice recording, which allows users to record verbal accounts to go with their reports. The current ‘T-Log Reader’ version is available in the Apple app store at no additional cost to Therap users. The product will be demonstrated at Therap conferences in Missouri, Delaware and West Virginia, scheduled to take place in April and May. About Therap Therap developmental disabilities software solutions are widely used by support providers and state organizations working with people with developmental disabilities, for case management and eligibility assessments. Secure applications offered by Therap include individual support modules such as incident reports, medication error reports, behavior tracking, individual service plans and goal tracking, health records, medication administration records, supported employment and case management notes among others. Therap also offers staff support for employee training management and work schedulingas well as billing solutions including service authorizations, attendance and professional claim tracking modules. Therap’sHIPAA, HITECH and ARRA compliant software applications are suitable for day programs, residential services, supported living, behavioral health and community support programs. SOURCE Therap Services, LLC RELATED LINKS
http://www.therapservices.net
Another Therap Article
Sharing the Screen
LiveLOOK's co-browsing technology helps Therap Services provide its clients an additional level of service.
There's a nice article in Advance for Health Information Executives about how we have used LiveLook in our Live Help system
:: Justin ::
Therap in the news :: Waterbury Repulican-American :: Web site helps those who serve developmentally disabled
There is a nice article about Therap is today’s Waterbury, CT Republican-American.
Marc Silvestrini did a nice job working out what we do and I am particularly happy with the quotes from families like this:
Here’s the article:
A RESOURCE FOR CAREGIVERS
Service agencies, parents of disabled rave about Web siteBY MARC SILVESTRINI
WATERBURY
James M. Kelly of Woodbury is not only the vice chairman of Waterbury-based Therap Services LLC, he’s also a customer.Kelly is also president of Community Options Inc., a Waterbury-based company that operates several group homes and manages day programs for people with developmental disabilities. In all, Community Options serves about 290 developmentally disabled clients throughout the state and employs more than 300 people.
Kelly says the services offered by Therap Services have helped Community Options save about $20,000 per year in copying costs.
“That’s a pretty significant sum, especially when you consider that money is pretty tight in the social services field these days, like it is in most industries,” he said.
DIGITAL RECORDS
Therap Services developed and maintains a Web-based information, documentation and communications system for those who provide services to people with developmental disabilities.
There are an estimated 4.3 million people in the United States with developmental disabilities, according to Richard Robbins, Therap’s chairman and chief executive officer. The developmentally disabled were previously referred to as mentally retarded.
Therap’s Web-based system enables service providers, service managers, health professionals, and regulators to log, record and track everything that happens to their developmentally disabled clients, including the medications they receive, daily staff reports, health summaries, injury reports, and billing information. The system also helps care providers collaborate and communicate with other staff members, state personnel, and a client’s family.
In short, Therap offers care providers an easy, efficient HIPAAcompliant alternative to the immense amount of paperwork and manual record-keeping they would otherwise be obligated to complete.
“We help caregivers record, track and share information about their developmentally disabled clients,” said Justin M. Brockie of Wolcott, the first employee hired by Therap and now the company’s chief operating officer. “We help them report and record everything that happens in the lives of the people they’re caring for.”
The Therap system can track and record everything about a patient from blood glucose levels to blood pressure readings to weight gains and losses, enabling physicians, caregivers and even family members to track and monitor a developmentally disabled person’s care and progress even from remote location, as long as they have access to the Internet.
“We just love it, it’s a great way for us to keep track of what’s going on in our daughter’s life,” said Tom Rose of Cheshire, who, along with his wife, Maureen, uses Therap’s Web site to keep close track of his 25-year-old daughter, who lives in a group home in Middlebury.
“Every morning when I wake up, the first thing I do is log into that site to check and see how she’s slept through the night, what she’s been eating, what kinds of activities she’s going to be doing that day,” Rose said. “My wife and I use it all the time. It’s a great way of keeping a close eye on what and how she’s doing.”
BANGLADESH AND NEPAL
Therap, which is based in a 4,000square-foot office on Watertown Avenue, serves a client base made up of about 400 for-profit, not-for-profit, and state and government agencies in 43 states and two Canadian provinces that service the developmentally disabled. Those 400 agencies serve about 40,000 clients and employ about 40,000 people, Robbins said.
In three states — Delaware, Montana and North Dakota — all private agencies that contract with the state to provide services to the developmentally disabled are now required to use forms generated by Therap when they report incidents to the state.
DARLENE DOUTY REPUBLICAN-AMERICAN
Waterbury-based Therap Services is the national leader in providing documentation for providers of services to people with developmental disabilities. From left, Therap Services Vice Chairman James M. Kelly, Chief Operating Officer Justin M. Brockie and Chairman Richard A. Robbins.
Therap’s Web-based service is also being used in Bangladesh and Nepal.The company has about 100 employees worldwide, most of whom are software engineers who design, develop and test new software applications. Therap, on the average, revises, improves or updates its software about every six weeks, Kelly said.
“It’s really a very useful and effective tool,” said Stan Soby, vice president of community programs for The Connecticut Institute for the Blind/Oak Hill. “We’re responsible for the well being of a lot of people and we’re very pleased with the service Therap provides. The response from our care providers and staff members who use the system every day has been unanimously positive.”
Founded in 1893, Oak Hill serves about 550 blind and disabled adults and children every day in more than 100 locations across the state. It is the largest private nonprofit community provider of services for people with disabilities in Connecticut.
Therap was launched in July 2003, when Robbins and Kelly, old friends who had known and worked with each other on a number of previous business ventures, got together in an attempt to “bring modern technological capabilities to the social services field,” Kelly said.
Kelly, a Greater Waterbury native, and Robbins, who is a native of and still lives in New York City, first met in the early 1980s at a symposium in Massachusetts, when both were working with developmentally disabled children. Today, almost 30 years later, they have teamed up to offer the community that surrounds developmentally disabled children and adults — their caregivers, their physicians and nurses, their families and loved ones — a new information and communications tool. A tool that helps social service agencies reduce their costs — less paperwork, less time spent in meetings, less time spent on the road driving from facility to facility, reduced administrative time — while providing families of developmentally disab
led individuals with faster access to information about their loved ones .“It’s a wonderful service, it really is,” said Lisette Authier of Thompson, who, along with her husband, Rob, uses the Therap system to “keep close tabs” on her developmentally disabled sister-inlaw. Rob Authier’s sister lives in a group home in Windsor, more than an hour’s drive from Thompson.
“It makes it so much easier for my husband and I to know what’s happening with her and keep an eye on how things are going,” Authier said. “With this system, we always know where she’s going, who she’s seeing, what medications she’s taking…
everything. It’s really pretty neat.”
DARLENE DOUTY REPUBLICAN-AMERICAN
From left, James M. Kelly, Richard A. Robbins and Justin M. Brockie of Therap Services have developed a Web site that not only helps social service agencies reduce their costs, but also provides families of developmentally disabled individuals with faster access to information about their loved ones.
:: Justin ::

Deyta Press Release :: National Human Services Benchmark Expands
See: http://www.mmdnewswire.com/press-release-7210.html
Louisville, KY (MMD Newswire) February 25, 2010 –Therap Services is announces that it has entered into a strategic relationship with Deyta to assist Human Service providers who support individuals with developmental and intellectual disabilities. Deyta will collect quality and outcome-based data to be measured in the ANCOR Performance Excellence National Benchmarking Initiative. These benchmarks will provide key information that will enhance the ability for Human Service providers to provide the best quality of care.
“We are excited about interfacing with Deyta to integrate their data analytics and benchmarking with the data collection capabilities of Therap. We look forward to developing our applications to benefit our mutual customers” said Richard A Robbins, Chief Executive Officer of Therap Services.
Deyta was selected by the American Network of Community Options and Resources (ANCOR) to build a system and tools to collect and measure quality metrics for the Performance Excellence National Benchmark. Deyta manages all system maintenance and reporting for the system and collects the satisfaction data for participating members using standardized survey tools. The national benchmark will help to improve performance and quality of services among providers offering care to individuals with developmental and intellectual disabilities.
“The addition of Therap Services to our family will add even more depth to the most significant Human Services benchmark in the national,” stated j. Kevin Porter, Chief Executive Officer of Deyta.
About Therap Services
Therap provides a secure, online, and comprehensive solution to assist and meet the documentation and communication needs of the organizations serving people with developmental disabilities. Therap’s integrated suite of Individual, Staff, and Billing support applications helps agencies to maintain individual records and notes; track and report incidents; perform audit and review; collaborate with staff members, state personnel, individuals’ family; and generate different reports.
Therap will work with Deyta to transfer specific data elements for current participants to be included in the ANCOR Performance Excellence National Benchmark. Headquartered in Waterbury, CT, Therap operates in over 40 states and provinces in the United States and Canada. For more information about Therap, contact Richard Robbins, CEO at 203-596-7553 or www.therapservices.net.
About Deyta
Deyta has been providing “Perception of Care” surveys to the health care industry for over fifteen years. As the experts in satisfaction, our programs help human services, home care, hospice and private duty agencies to improve the quality of care for their clients through continual evaluation and refinement of their client, family and employee interactions. Headquartered in Louisville, Kentucky, Deyta was founded in 1994 and serves clients throughout the United States. For more information about Deyta, contact Jenn Bauer, National Director of Business Development at 502-896-8438 or http://www.deyta.com/
PR Contact:
Bill Bassett
Vice President
Deyta
P: 206.910.0428
E: bbassett@deyta.com
Web site: http://www.deyta.com/

Therap, CDS To Present First-Ever Joint Conference
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Therap and the College of Direct Support will present their first-ever joint training conference – “Side-by-Side Technology: Therap, CDS Training Conference I†– in Overland Park, Kansas on October
28-30 at the Ramada Inn Overland Park near Kansas City.
This historic conference will bring together two industryleade rs in the field of utilizing web-based technology to support people with developmental disabilities and educating and training a workforce to deliver the support services.
Therap Services, LLC, based in Waterbury, CT, is a web-based service organization that provides an integrated solution for documentation and communication needs of agencies providing support to people with disabilities, especially developmental disabilities. It offers an easy and efficient alternative to the immense amount of paperwork that is done manually by the care providers. Within a few years Therap has extended its services to satisfied users in over 30 states in the United States, as well as Bangladesh and Nepal.
The College of Direct Support (CDS) is an online learning management system and curriculum used to develop, educate and build careers for Direct Support Professionals (DSPs). CDS is currently being used in 32 states, Canada and Australia and has approximately 70,000 learners online at any one time of the day. Also embedded in CDS is the College of Frontline Supervision and Management used to train managers and those considering becoming supervisors. CDS is a collaborative work of the University of Minnesota and Elsevier/Mc Strategies. CDS is headquartered in Knoxville, TN, and its curriculum is developed by the University of Minnesota’s Institute on Community Integration.
“Therap and the College of Direct Support working together and side-by-side is a natural evolution of the services that we provide, services that complement one another and make our respective clients work more efficiently and effectively,†said Richard Robbins, Chief Executive Officer and a co-founder of Therap. “This is going to be an exciting conference for current users of both companies – and non users – to see what we offer and why it works well.â€
Early bird registration prior to September 12 for the three-day conference is available for a $150 per person fee, which covers all meals. After September 12 the fee will be $225 per person.
The conference will feature multiple interactive sessions and workshops focusing on the services provided by Therap and on the curriculum and the Learning Management System offered by CDS. There will be specific sessions for advanced users of both systems, for system administrators and for those who have not used CDS or Therap.
“This will offer one and all an up-closeexperience with our distinct and respective technologies as both companies work to offer state-of-the-art supports to our clients and prospective clients,†said Bill Tapp, National Director of CDS. “Our focus is on education and Therap’s focus is on documentation. What we both do is instrumental in improving the lives of those people served and supported by our clients.â€
To learn more about the conference and register for the event, please visit www.therapservices.net
and click on the “Conferences†link. For additional information, call
203.596.7553.
Press Release: Therap Services Announces Release 7.3 for the Developmental Disability Community


Waterbury, Connecticut, June 15, 2008
Therap Services announces the release of version 7.3 of its integrated suite of documentation, communication and reporting applications. The system is now up and running with its latest features and enhancements.
Major updates in version 7.3 include:
ISP Plan
* A new ISP Plan module has been introduced for New York providers. It can also be used by providers in other states with the appropriate ISP Plan roles.
* The ISP Plan module can be used to document information such as ‘Person’s Valued Outcomes’, ‘Natural Supports and Community Resources’, ‘Medicaid State Plan Services’, and ‘HCB Waiver Service Summary’ among other information.
* It automatically shows the individual’s contacts and shared contacts from the approved IDF module as well as all approved IPOPs of the individual.
* External files can be attached, and review comments can also be added after the form has been approved.
General Event Reports (GER)
* The GER module now supports the following APD forms for Florida: Agency for persons with disabilities – Incident Reporting Form and Agency for persons with disabilities – Follow-Up Measures Taken.
* Multiple files can now be attached to GERs by users with GER Submit, Review, and Approve roles. Users can see information such as the file description, date of attachment and the name of the person who attached the file. The total size for all attachments can be maximum 10 MB. When files are removed it is recorded in the Activity Tracking module for Provider Administrators.
* The GER PDF form now shows the Individual Name, Medicaid Number, Date of Birth or the Social Security Number at the top of the PDF form, when set by the Provider Administrator.
Health Tracking
* The latest addition to the Health Tracking module is the Review section. This section contains a list of all the Health Tracking forms that have been recently added or updated in the last 7 days. You will no longer need to search for Health Tracking forms to track what changes have been made. All the recent changes to the Health Tracking forms can be accessed from the Review section. The forms will be removed from this list as soon as it has been reviewed by a user. Any user with the HT Review role will get access to this section.
* The Health Tracking forms will now have a Reviewer List link that will show a list of users who have reviewed the form.
* You can now attach multiple files to Appointments and Lab Test Result forms. The total size of all attachments for both the forms can be maximum 10 MB. When files are removed it is recorded in the Activity Tracking module for Provider Administrators.
Individual Data Form / Emergency Data Form (IDF/EDF)
* Shared Contact is no longer a required field, and IDFs can now be saved without having a shared contact.
* Users will now get the option to add comments for each contact.
* Medicare Section is no more required when Medicare Number is specified.
* Individual Plan of Protective Oversight and Safeguards (IPOP)
* Users with the IDF Update role are now able to Update or Discontinue approved IPOPs only. They can no longer create new forms or view draft forms.
Management Summaries
* When generating the Event Summaries report, you can now select more than 10 columns if needed. In doing so, you will get a confirmation message that your request has been received and within the next 24 hours you will get the report via SComm. The SComm message will contain a link to the report, clicking on which will open the report in Excel. The report will be available for 2 weeks from the day it was requested.
A complete list of enhancements for version 7.3 can be found at http://www.therapservices.net/release_7.3.html
About Therap Services
Therap Services provides secure, cost-effective information, documentation and communications services tailored to the specific needs of service providers, health professionals, regulators, and family members to improve the quality of life for people with developmental disabilities. Therap’s complete suite of applications includes Health Tracking, Individual and Emergency Data Forms, Individual Service Plans, Behavior Plans and Tracking, T-Logs, T-Notes, Incident Reports, Management Summaries, Witness Reports, Supported Employment Tracking, Calendar, Secure Communications, Staff Scheduling, Training Management System, Attendance and Electronic Billing. For further information, please visit http://www.therapservices.net.
Press Release :: Therap Regional Conference in Delaware
Therap Services to Host Conference in association with Delaware Division of Developmental Disabilities Services
Therap Services, a service bureau providing an integrated suite of online applications to organizations working with people with developmental disabilities, is hosting a conference for Therap users in Delaware in association with the Delaware Division of Developmental Disabilities Services (DDDS). The conference will be held from April 28-30, 2008 at Dover, Delaware.
The regional conference is designed for residential directors, day program directors, state caseworkers, nurses, supervisors, house managers, clinicians and direct support professionals. Non-users of Therap are also welcomed to attend the conference.
“We are excited to host this conference along with the Division of Developmental Disabilities Servicesâ€, said Justin Brockie, Director of Customer Support and Training, Therap Services. “This conference provides an ideal platform to meet with Therap members, other Therap users and Industry experts from around the country and learn and enhance their skills on Therap applicationsâ€.
The conference will feature training on Therap applications, brainstorming sessions on new ideas to improve Therap applications, interactive workshops, presentation sessions, networking with other Therap users and Industry experts from around the country and sharing ideas to create new and improved Therap training and supporting materials.
The conference will host a number of sessions to be presented by Therap members and Industry experts. Topics will cover Therap applications such as General Event Report, Behavior Tracking, Individual Data Form, T-Logs and Billing. Other topic sessions include HIPAA Plans and Policies, Electronic Signature, Biometrics, Future Training Materials and Games and Document Storage.
About Therap Services
Therap Services provides secure, cost-effective information, documentation and communications services tailored to the specific needs of service providers, health professionals, regulators, and family members to improve the quality of life for people with developmental disabilities. Therap’s complete suite of applications includes Health Tracking, Individual and Emergency Data Forms, Individual Service Plans, The Individualized Plan of Protective Oversight and Safeguards, Behavior Plans and Tracking, T-Logs, T-Notes, T-Tasks, Incident Reports, Management Summaries, Witness Reports, Supported Employment Tracking, Calendar, Secure Communications, Staff Scheduling, Training Management System, Attendance and Electronic Billing. For further information, please visit http://www.therapservices.net.
About DDDS
The Division of Developmental Disabilities Services’ mission is aligned with the vision and the Department of Health and Social Services’ mission to improve the quality of life for Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. For further information, please visit http://www.dhss.delaware.gov/ddds/.
Press Release :: Therap Services Welcomes Anna Keith to the US Customer Support Team
WATERBURY, Conn., March 10 /PRNewswire/ — Therap Services announces the appointment of Anna Keith as Assistant Director of Implementation. Therap Services is a web-based service bureau offering an integrated suite of applications for the developmental disability community. Therap has a customer support team consisting of former executive directors, house managers, clinicians and direct support professionals.
“We are happy to have Anna in our team. Anna has knowledge of the system from the disability services administrator perspective, offering her expertise on Therap tools and how Therap can effectively improve communication and service delivery,” said Justin Brockie, Director of Customer Support and Training.
Anna comes to Therap with 17 years of service delivery experience. Prior to joining Therap, Anna was President/CEO of New Beginning Enterprises for 12 years where she oversaw day-to-day activities and was involved with legislative initiatives, grant writing, strategic planning and creating business opportunities for people with disabilities. She played an active role in various state task forces to the Kansas Government, the Kansas Disability Rights Center and is appointed to the State Board of Behavioral Sciences.
Anna is a graduate of the National Leadership Institute on Developmental Disabilities, at University of Delaware and received her Bachelor’s degree in Business Administration from Friends University in
Wichita, Kansas.
“I know how dramatically Therap can change an organization. I am thrilled to be taking that knowledge out to other providers, helping them to see the many advantages of being a Therap user and how the service can improve and reshape their own agencies just as it did my own,” said Anna Keith.
About Therap Services
Therap Services meets the specific needs of service providers, health professionals, parents and regulators to improve the quality of life for people with developmental disabilities. The applications follow the CMS (The Centers for Medicare and Medicaid Services) guidelines as well as being HIPAA compliant, and are specially designed for the developmental disability community. Therap’s complete suite of applications includes Health Tracking, Individual and Emergency Data Forms, Individual Service Plans, The Individualized Plan of Protective Oversight and Safeguards, Behavior Plans and Tracking, T-Logs, T-Tasks, Incident Reports, Management Summaries, Witness Reports, Supported Employment Tracking, Calendar, Secure Communications, Staff Scheduling, Training Management System, Attendance and Electronic Billing. For further information, please visit http://www.therapservices.net.
SOURCE Therap Services
Press Release: Therap Services Promotes Mozammel Haque to Project Manager
DHAKA, Bangladesh, March 4 /PRNewswire/ — Therap Services, a service bureau providing an integrated suite of online applications to organizations working with people with developmental disabilities, announces the promotion of Md. Mozammel Haque to Project Manager. Mozammel will have the primary responsibility of leading and facilitating different teams at Therap.
“Mozammel has made remarkable contributions to our success. Mozammel’s demonstrated success in implementing new programs and leading a team is ideal for directing the outstanding group of developers in Therap,” said Richard Robbins, Chairman and Chief Executive Officer.
Mozammel joined Therap Services in 2006 as a Senior Software Engineer. Mozammel has over seven years of software development experience in different roles such as programming, designing, architecture development, systems analysis, team leading and project management. Prior to joining Therap, Mozammel worked at Grameen Software as a Software Engineer where he developed an intelligent log parsing system that facilitated the management of soft switches of telecom companies. Mozammel also worked for Vonair Inc., USA as a Software Engineer and for United IT Global Net Ltd as their Technical Manager. Mozammel went to Canada in 2000 where he completed his Bachelor of Science in Computer Science from the University of Windsor and returned to Bangladesh in 2004.
“I am excited to be given this opportunity at Therap. Therap has a great product and team. I am eager to play a more hands-on role in leading different teams and leveraging the latest technological advancements into Therap as per users’ requirements,” said Mozammel Haque.
Mozammel has contributed in designing some of the more recent Therap modules and is responsible for the Behavior Tracking and Individual Data Form modules. Mozammel has also developed the Live Help feature of the Therap system.
About Therap Services
Therap Services meets the specific needs of service providers, health professionals, parents and regulators to improve the quality of life for people with developmental disabilities. The applications follow the CMS (Centers for Medicare and Medicaid Services) guidelines as well as being HIPAA compliant, and are specially designed for the developmental disability community. Therap’s complete suite of applications includes Health Tracking, Individual and Emergency Data Forms, Individual Service Plans, The Individualized Plan of Protective Oversight and Safeguards, Behavior Plans and Tracking, T-Logs, T-Tasks, Incident Reports, Management Summaries, Witness Reports, Supported Employment Tracking, Calendar, Secure Communications, Staff Scheduling, Training Management System, Attendance and Electronic Billing. For further information, please visit http://www.therapservices.net.
SOURCE Therap Services
















