Have you answered the Individual Based Caseload questionnaire yet?

As we prepare for the very significant transition over to individual based caseloads, we want to be sure that we know whether or not you are current using program based caseloads to provider your agency with a place to keep notes (as T-Logs or ISP data) that can only be accessed by a select group of staff.

For example, you might have a program called Nursing and enroll all your individuals in there.  You would then write T-Logs, or ISP Programs within that program so that other users cannot read them.  This obviously would only work as log as you do not assign any users individual based caseloads, as they would automatically have access.

Reading through the paragraph above, and trying to work out how to explain it more clearly is a great example of why we are switching to all individual based caseloads!  You can watch the video above for a more detailed run through.

However, whether or not you have used private programs, we still need you to fill out the survey over at: http://www.therapservices.net/individual-based-caseloads/


:: Justin ::



By |February 27th, 2015|Categories: Individual Based Caseloads, Therap 2015.0|Tags: , |0 Comments

Come and Join the Therap Team

Are you passionate about the supports that you provide for people with intellectual disabilities?

Do you enjoy using Therap?

Do you get a kick out of teaching?

Do you like to travel (a lot!)?

Are you self-directed, self-starting, and fascinating?

Are you ready to change the world and make it a better place?

In that case, you should think about joining the Therap Training and Implementation team!

We have a number of positions available:

Training Specialist: Traveling Position
Customer Support Specialist: Non-Traveling Position
Training and Implementation Specialist
Billing Support Specialist
Especialista en Entrenamiento y Implementación

You can fine all the details and an application for at: http://www.therapservices.net/jobs/

We’re looking forward to hearing from you.

:: Justin ::


By |February 26th, 2015|Categories: Jobs at Therap, Uncategorized|Tags: , |0 Comments

Wednesday in Kansas City and Jefferson City, Missouri

Peter and I were out here in Missouri to join Jeff in some meetings (which in Missouri always seem to involve copious amounts of driving.  There is a long story that you should get Jim to tell you about of a drive we had through Missouri where we ended up guessing the heights of radio towers (he was about right, I was disastrously wrong).

At least the weather was nice out here.  Actually got up to about 54 degrees!

Now it’s time to head back to the frozen tundra that is Connecticut.

:: Justin ::

By |February 25th, 2015|Categories: Missouri|Tags: |0 Comments

Check out Therap’s Upcoming Webinars

Therap Training Academy
Learn More

We hope you are able to join us in these learning opportunities designed to assist I/DD Providers
in implementing the Therap system for efficient, secure electronic documentation of services.

Certified Trainer and Learning Lunch Webinars

Billing and Utilization Webinars

Conference Listing

Provider Administration: An Overview of Your Account – 2/17/15
Utilizing the tools in Therap to Complete a Referral – 2/24/15
Go Beyond Standard ISP Program Scoring Methods, Get Creative to Capture Data -3/3/15
Writing Qualitative Goals and Valued Outcomes through Therap’s ISP Programs -3/13/15

View the full webinar list.

NY Billing Setup – Supplemental Group Day Hab, Prevoc, SEMP – 2/23/15
NY Service Authorizations – Methods of Data Collection – 3/02/15
Troubleshooting NY Billing Issues – 3/09/15

View the full webinar list.

Regional Conference in Schiller Park, Illinois,April 28-29, 2015
Regional Conference in Olympia, Washington,April 28-29, 2015
Regional Conference in Dublin, California, May 5-6, 2015
Regional Conference in Columbia, South Carolina, May 12-13, 2015
Regional Conference in Kansas City, Missouri,May 13-14, 2015
Regional Conference in Albuquerque, New Mexico, May 27-28, 2015

Therap National Conference in Greater Portland, Pacific Northwest,
January 26 – 28, 2016

By |February 24th, 2015|Categories: Therap Conferences, Webinars|Tags: , |0 Comments

Have you checked out our new Training Academy yet?

Over the last few weeks and months, we have been working hard to bring you a new and exciting experience in our on-line and automated Customer Support.

The first thing we did was update our Support home page which you can visit at http://www.therapservices.net/support/ or by clicking the Help & Support link on our website.  Here you will find clear links to the most needed information as well as access to our entire knowledgebase.

The Training academy takes it a stage further with a whole list of self paced classes that you can take to learn more about Therap and how you need to use it.  The classes include presentations and quizzes to be sure that you have learned what you need.  You can even contact us to become a Training Manager and be able to see how all your staff are doing with their training.

If you haven’t yet, head over to http://www.therapservices.net/support/training-academy/ and try it out.

:: Justin ::



By |February 23rd, 2015|Categories: Therap Training Academy|Tags: |0 Comments

Have you heard of the Heart of Midlothian?

It’s been a while since I have blogged about Hearts, in the meantime, we have basically gone bust, been relegated, and started all over again.

For those of you not used to the world of soccer/football, the team that finishes bottom (and sometimes second bottom too) of a league is relegated to the second tier league (in Scotland there are four leagues in the senior game – to complicate it even more there are additional feeder leagues).  It’s almost like the worst team in Major League Baseball getting replaced by the best AAA team).

Well, due to them going into administration last year, Hearts were docked 15 points and finished bottom of the league (only just as it would end up).  This should have been the perfect opportunity for our cross-town rivals Hibs to look down on us and laugh.  However, being Hibs, they decided to finish second bottom and get relegated too!

So this year in the Scottish Championship (the top league is the Premiership) are three of Scotland’s biggest teams: Heart of Midlothian, Hibernian and Glasgow Rangers (how they got there is a long story, but Google it is you want a laugh).  The team finishing top will automatically get promoted […]

By |February 22nd, 2015|Categories: Heart of Midlothian, Personal, Scotland, Soccer|Tags: , |2 Comments

A lovely (if chilly) week in South Carolina

Time to head home now from a wonderfully peaceful week in Myrtle beach, South Carolina.

Hopefully the trip home won’t be quite as exciting as the trip down here.

We’ve had a great time chilling out (literally) and then warming by the fire!

Probably top of my list was discovering that the local Piggly Wiggly has a growler fill station! (what’s better than pouring beer at your grocery store?)

Hopefully next time we are down here we’ll be able to explore a bit more outside.

:: Justin ::

By |February 21st, 2015|Categories: Personal, Siraya, South Carolina|Tags: , |0 Comments

Therap’s 2015 National Conference in Atlanta, Georgia

This year’s national conference was a huge success. It was our biggest ever. In fact, we had more Therap staff at the conference than there were attendees at our very first National Conference in
Southbury, Connecticut.

While it was a bit of a squeeze getting everyone into the opening plenary session, I thought that the hotel did a great job of coping with so many people.

I was particularly excited to see quite so many people from South Carolina show up as we move closer to our first stage of going live there.

I think the highlight for me though was the amount of positive feedback I heard about the quality of our trainers and the sessions they ran. It really is a privilege working with such a great group of people.

We are already preparing for next year in the Pacific NorthWest, why not sign up now?

:: Justin ::

Looking ahead to our 2015 Conference Schedule

Our conference schedule for 2015 is almost complete (I know that we are looking at a Nebraska Conference in late June, but we haven’t yet confirmed the location.)

It’s a pretty impressive schedule, full details are at: http://www.therapservices.net/conferences/

So far, we have scheduled ourselves in:

Schiller Park, Illinois, April 28-29, 2015
Olympia, Washington, April 28-29, 2015
Dublin, California, May 5-6, 2015
Greensboro, North Carolina, May 5-6, 2015
Columbia, South Carolina, May 12-13, 2015
Kansas City, Missouri, May 13-14, 2015
Tampa, Florida, TBD
Albuquerque, New Mexico, May 27-28, 2015
Fargo, North Dakota, June 2-3, 2015
Helena, Montana, June 9-10, 2015
Northglenn, Colorado, August 4-5, 2015
Burnsville, Minnesota, August 18-19, 2015
Rochester, New York, September 15-16, 2015
Meriden, Connecticut, September 29-30, 2015
Anaheim, California, October 7-8, 2015

We’re now using Eventbrite to handle conference bookings which seems to be working well.  On there we have given you some new options including refundable and non-refundable prices.

We’ve also posted next year’s National Conference which will be in Vancouver, Washington / Portland, Oregon.  You cam take advantage of some really early bird pricing for an event that you don’t want to miss.

Next up, I’ll review this year’s National Conference in Atlanta, Georgia

:: Justin ::


By |February 19th, 2015|Categories: Therap Conferences|Tags: , , , , |0 Comments

Using Therap Beta

When we are getting a new  release ready, we like to get it out there for testing and training by our staff and customers.  In order to do this, we have a Beta site.

Therap Beta is available at https://beta.therapservices.net

Therap Beta runs in our secure environment, but on a different set of servers from our production environment.  We take a copy of most of our database (we tend to leave out things like archives and attachments) and put it the Beta environment for you to work with.  This means that the data you see there will be data that you are used to, but you can test things out without having an impact on your real data.

You log in with you same login information (if you have recently changed your password, Beta may still have your old one).  The first thing you will see when you log in is a splash page reminding you not to enter real data.  I strongly recommend that you do not dismiss this splash page as it can easy to think that you are in production when you are in Beta.  There is also a second splash page which you should read.  This will tell you […]

By |February 18th, 2015|Categories: Beta, Individual Based Caseloads, Therap 2015.0|Tags: , , |0 Comments