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Coming Soon :: Therap 2014.2 :: Billing Updates

Therap 2014.2 Coming Soon

We will soon be releasing Therap 2014.2 with a bunch of billing and state-specific updates.  Here’s the billing list so far:

Cost Center


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With this release, users (with Billing administrative privileges) will be able to add forty(40) cost centers under a single Cost Center Type

Screenshot of Cost Center Type 



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The Payer drop-down filed, will display payers sorted in alphabetical order by name. 

Screenshot of Payer 

ISP Billing


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  • With this release, the ‘Generate from ISP Data’ page will be shown in sequence of pages. Each page will display 100 services at a time.
  • A new bundle rule: For the total duration of all ISP Data per day has been added under the ‘Apply Rounding Algorithm’ bundle rule section.

Screenshot of total duration

Users will be unable to select For total duration of all ISP Data per day and Bundle for each day options at the same time
  • The comments section in Billing Data generated with ISP Data will display the bundle rule used during the generation of billing data.
Service Form


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  • Under the ‘Automatic Unit Calculation From Time In/Out’ section, a new option Half Down has been added for Rounding Algorithm. (e.g. 1.295 unit will be rounded to 1.29 and 1.296 unit will be rounded to 1.30)

Screenshot of automatic unit calculation

  • Under the ‘Authorized Units Per Period’ section of the Service Form, users will be able to select two (2) periods, as appropriate by their agency policy. For instance, ‘Period 1′ can be selected for monthly authorized units per period and ‘Period 2′ can be selected for yearly authorized units per period.

Screenshot of Authorized Units per period

  • Period 2 cannot be same as Period 1
  • For monthly Utilization Report, authorized units per month should be specified in Period 1
Revenue Code


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  • With this release the Revenue Code drop-down format has been updated.
  • The Revenue Code drop-down field will be displayed in Service form for Institutional Claim type. If Revenue Code is defined in the Service Description/Code form then, selecting the Revenue Code in the Service form will override the value provided in the Service Description/Code form.
Claim specific updates


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  • An option for sending rejected claims has been added for the Claim Submission section (for both Professional and Institutional claims)
ICF Billing


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  • Users will now be able to check or un-check the Use Leave Rule option in the Attendance Type Update page even after data collection. 


  • Validation Rules and Messages for ICF Billing have been updated.

Therap 2014.1 Release notes

Therap 2014.1 Released!

We are happy to announce that that Version 2014.1 of Therap applications has been released!

To learn more about the new features and enhancements included in this release, please view Release 2014.1 User Guides
We look forward to your comments and suggestions regarding the features introduced in Therap 2014.1, please feel free to write to us .

Individual Data Form

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  • The attachment of Individual’s photo has come under ‘Identification Data’ section of the Individual Data form. Now when the users would download the PDF version of the Individual Data form and Emergency Data form, the Individual’s photo would be shown on the first page. 


Custom Field

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The following changes will take place with this release for already created custom fields:

  1. Custom fields of data type ‘Text’ can be changed to ‘Long Text’ only. 

  2. ‘Field Length’ cannot be reduced. 



Health Tracking

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  • When Excel Files are generated for the Health Tracking modules (Blood Glucose, Height/Weight, Appointments, etc.), user activity is shown in Activity Tracking. 

  • The ‘Delete’ button is added for the convenience of users which helps users to remove Health Care Reports which is no longer required. Users assigned with the ‘Health Care Report’ role are able to delete saved Health Care Reports. 

    Screenshot of the Health Care Report 

  • Generic names are now available in the Vaccine list in addition to the Product/Generic names of the vaccines. When users select only the generic name from the vaccine list, it will allow them to enter the manufacturer names manually into the system. 

    Screenshot displaying the vaccine list 

Individual Support Plan

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Lookup Shared Contact in Professional Services
  • To look up shared contacts in the Professional Services section, users can filter by shared contact NameResponsible Organization and Contact Type

    filter shared contact
Add Service Provider to Service Supports
  • Users can also narrow down the list of service providers before adding them to the Service Supports section by specifying the service provider Name andProvider Code

    filter service provider
Link ISP Program to Action Plan
  • When linking ISP Programs to the Action Plan, users can filter by ISP Program Name and Program Name before selecting the ISP Program from a list. 

    filter ISP Program

Document Storage

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The maximum file size to be uploaded at a time cannot exceed 10 MB and has been increased from 3 MB.

Individual History

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More descriptive texts can now be included in the Description text box area of Social History as their have character limit has been increased from 1000 characters to 3,000 characters. 

Screenshot of the Social History page of the Individual 


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Three new types of event: Fall Without InjuryOut of Home Placement and Threatening Behavior has been added to the GER Other event.

screenshot of new event type in other event

Service Directory

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  • Description of frequency can be added while defining Service Rate of a Service in Service Directory using the new Frequency Description field. This information will appear under the Rate Type drop-down of the Service Authorization of an Individual’s Budget. 

Individual Budgeting

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  • Funding Level and ICAP Score can now be specified while defining IBA of an Individual. These information will also appear in the IBA List and Budget of an Individual. 


  • The Amount field while adding Funding Component to an IBA Worksheet will now accept 11 digits. Previously users could specify 10 digits in the Amountfield. 

Updates for Activity Tracking

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  • With this release users will need to enter the full Form ID instead of partial Form ID in the Form ID field on the Activity Tracking Search page. 

    Activity Tracking screenshot 

    The date range for any search parameters (including search by Form ID) must be within 1 month.
  • With this release, in the Date Range field (From-To), by default a date range of 1 week will be shown. 

    Activity Tracking date range screenshot

Beta removal

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The “Beta” sign is no longer displayed beside any module names.

For Users of North Dakota


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  • A new Standard column has been added to the Support Needs Profile section of the SIS Assessment of an Individual. 


  • The SIS Assessment form of an Individual will now display the total raw score of Home LivingCommunity Living and Health and Safety fields in theTotal Raw Score for A, B and E field. 


Therap for Android version 1.1 Released

Following the release of Therap 2014.1 (don’t forget to read those release notes!) we have also updated Therap for Android.

As well as fixing a few minor bugs we have added the following:

Switch profiles in the app:

Select Profile in Therap for Android


Control your camera’s flash when adding photos to your ISP data:

Using the flash in Therap for Android

You can see all the details here by clicking here

Don’t forget that Mobile ISP Data is a premium feature. If you would like a demo get in touch.

You can also use Therap for Android to access our mobile MAR.  If you have the MAR already, you can just ask us to activate the mobile MAR at no additional cost

:: Justin ::

Don’t miss Therap’s Learning Lunch Webinar Series

Therap staff as subject matter experts will be hosting a Learning Lunch Webinar Series throughout the summer months. Topics will vary week to week and are developed for provider agency and state system staff in a variety of professional roles to enhance their use of Therap and to improve quality of documentation. Check in regularly and be sure to note the time zone as we are representing various regions of the U.S.

To register, click on the dates of the events you want to attend.


Date Time Topic
Friday, 6/6/14 12pm – 1pm EDT Utilizing Therap to accomplish Referrals and transfer of clients from one agency to another
Friday, 6/13/14 12pm – 1pm EDT Opening the lines of communication with families, case managers, and more using Therap
Friday, 6/27/14 12pm – 1pm EDT How to gauge progress, measure outcomes and track trends in Therap
Friday, 7/11/14 12pm – 1pm PDT Therap Use in Self-Directed Service Models
Friday, 7/18/14 12pm – 1pm EDT Tracking and ensuring staff compliance using Therap’s Training Management System
Friday, 7/25/14 12pm – 1pm EDT ISP Program vs BER Module. Which module is best for your agency
Friday, 8/01/14 12pm – 1pm PDT Basic Excel Tips and Tricks: Filters, Pivot Tables, and Macros
Friday, 8/15/14 12pm – 1pm EDT Updating Internal Policies to Reflect the Use of Therap
Friday, 8/22/14 12pm – 1pm EDT Opening the lines of communication with Self Advocates, Family Members and Guardians using Therap
Friday, 8/29/14 12pm – 1pm EDT Caseloads and Access through Therap
Friday, 9/05/14 12pm – 1pm PDT Quality Assurance Techniques: Ways to Improve Oversight using Therap
Friday, 9/12/14 TBD TBD
Friday, 9/19/14 12pm – 1pm EDT Writing Qualitative Goals and Valued Outcomes (ISP Programs in Therap)


Be sure to visit our website for more information.

Do you need more space for storing documents?

Document Storage


With the release of Therap 2014.1 (make sure that you read the Release Notes!) we have added a new premium feature.  The document storage module which previously was only available as part of our CCHIT Certified EHR Package, now has the ability to store a total of up to 1Gb per individual and each file can be up to 10Mb.

Here are a few comments about this feature:

  • The 10Mb per individual limit still remains with  the Certified EHR Package
  • Introductory pricing is available, we have some exciting plans up our sleeves for the module and as usual, early adopters will get these at a very advantageous rate
  • The list of document types is configured at the provider level
  • The 1Gb limit does not include documents attached within other modules (though we do have some future plans for them!)
  • The module is currently controlled by the “Individual” admin role (again, we have some additional plans for that too…)

To get more details and a quote, get in touch

:: Justin ::

Check out The Arc’s upcoming HealthMeet webinars!

Arc Header

As always, all of our HealthMeet webinars are FREE and open to everyone, so we encourage you to share/post this information with others that may also be interested in learning more about these important topics.

Can’t make it on the day of the webinar? No problem – recordings of all our past webinars can be found on our Webinar Archive page.

Building Inclusive Healthy Communities through the National Center on Health, Physical Activity and Disability (NCHPAD)
Date: Wednesday, June 11 at 2:00pm – 3:00pm EST
Presenter: Amy Rauworth

A truly facilitating community is one in which health promotion activities (i.e., physical activity and nutrition) are as accessible to people with disabilities as they are to people without disabilities. Unfortunately, many people with disabilities or caregivers who have a child or family member with a disability have limited access to physical activity and healthy eating because of the substantially greater number of barriers they experience compared to people without disabilities in accessing programs, services and support systems. A well-planned “livable” community makes the right choice, the easy choice and includes people with disabilities. Environmental barriers will be discussed and options to increase access to health promoting behaviors in the community will be provided. Resources from the National Center on Health, Physical Activity and Disability will be described and information on the Inclusive Fitness Coalition will be shared.

Register here.

Autism Spectrum Disorders: An Overview in Spanish
Date: Saturday, June 21 at 1:00pm – 2:00pm EST

It is estimated that 1 in 68 children has an autism spectrum disorder (ASD). Research shows that Hispanic children are often diagnosed later than the national average. With prevalence rates on the rise, it is important that families of underserved communities have access to quality information and resources.

The Autism NOW Center and the Autism Society of America have partnered to offer a free resource to Spanish-speaking families. Join us for this webinar, which will be offered entirely in Spanish, to learn more about autism spectrum disorders. Presenters will provide an overview of ASD; discuss steps involved in screening and diagnosis; address existing barriers for Latino families; and help connect families to resources in their community. Register for this webinar today!

Register here.

The Most Common Medical Problems in Specialized Care for People with I/DD
Date: Wednesday, June 25 at 2:00pm – 3:00pm EST
Presenter: Dr. Ted Feigelman

Persons with I/DD often have the same medical problems as others, but may present in a different fashion. It is after much experience that one may be able to develop insights into these presentations. Join Dr. Ted Feigelman as we discuss some of the common medical issues in this population, and some of the special approaches to address these needs.

Register here.

When in Doubt, Rule It Out: Medical Problems and Aggressive Behaviors of Individuals with Intellectual Disabilities (ID) and Autism Spectrum Disorders (ASD)
Date: Wednesday, July 9 at 2:00pm – 3:00pm EST
Presenter: Dr. Lauren Charlot

People with ID and ASD have high rates of health problems, and these are often missed or under-treated. Frequently, individuals with these disabilities have difficulty communicating their own symptoms, and the only signs of a medical issue or medication side effect are irritable moods and challenging behaviors. In many cases, psychoactive medications are prescribed to reduce aggression, when a treatable medical problem is the real cause of the clinical problem. The most common medical problems and side effects found in patients with ID and ASD will be presented with tips on how to increase detection. The importance of a multidisciplinary approach to evaluation of aggression and other problem behaviors in people with ID and ASD is emphasized.

Register here.

Medical Diagnostics and Health Care Justice
Date: Wednesday, July 30 at 2:00pm – 3:00pm EST
Presenters: David Capozzi, Rex Pace and Mary Lou Breslin

Join us for a discussion on medical diagnostics and healthcare justice, with leaders from the US Access Board and the Disability Rights Education & Defense Fund. Attendees will learn updates on the current medical diagnostics rule as well as how to educate others in their communities about health care provider misconceptions and stereotypes.

Register here.

Please see our HealthMeet® Events page for a full calendar of all our upcoming HealthMeet® events at:

System Issues :: Thursday morning

10:45am Eastern

We are currently experiencing some system accessing issues.

It appears to be a problem with our Internet Service Provider which we are looking into with them.

More updates as I have them

:: Justin ::

Update: 11:10am Eastern

Looks like we are available again (there was no internal Therap issue)

As always we will keep a very close eye on things.

Check out The Arc’s upcoming HealthMeet webinars!

Arc Header

As always, all of our HealthMeet webinars are FREE and open to everyone, so we encourage you to share/post this information with others that may also be interested in learning more about these important topics.

Can’t make it on the day of the webinar? No problem – recordings of all our past webinars can be found on our Webinar Archive page.

Health Fundango: Missoula Montana’s BMI Screenings for Children and Adolescents in Special Education
Date: Wednesday, May 21 at 2:00pm – 3:00pm EST

Obesity is a public health epidemic, and the crisis is worse for children and adolescents with disabilities, who are 38% more likely to be obese than their peers without disabilities. The Health Fundango Program, conducted by the local health department in Missoula County, MT, was developed to assess the BMI of students throughout the county. With assistance from the National Association of County and City Health Officials (NACCHO), Missoula expanded the program to include assessment, evaluation, and interventions related to the BMI of students in special education. Attendees will learn how the county implemented this program, what roadblocks they encountered, and will see results from the large pool of data collected over the 3 years of this project.

Register here.

Removing Access Barriers for Autistic College Students – Peer Mentor Model
Date: Tuesday, May 27 at 2:00pm – 3:00pm EST

There are barriers – both physical and attitudinal – that deny access to autistic college students on today’s college campuses. In this webinar, Sara Gardner will share discoveries learned while working with autistic students in regards to how peer mentoring and other supports are effective in helping to diminish and remove these barriers. Participants will also have concrete ideas, both large and small, that they can implement in their programs, for themselves and/or for their students that will remove barriers to access and begin to affect change in outcomes for autistic students. 

Additionally, the presenter will share how the Autism Spectrum Navigators’ program areas of focus – Executive Functioning, Social Interaction, Self-Advocacy and Self-Regulation – serve as a foundation for all aspects of the program, and how these focus areas support the removal of barriers for this population. Strategies for implementing a comprehensive program that is accessible to students with different economic backgrounds and varied academic capabilities will also be examined.

Register here.

Environmental Factors for Individuals with Disabilities
Date: Wednesday, May 28 at 2:00pm – 3:00pm EST

A team of 3 presenters from the APHA Disability Section will be conducting a webinar regarding environmental factors for persons with disabilities. The moderator of this webinar is Andy Imparto, JD, the Executive Director of the Association of University Centers on Disabilities (AUCD). 

Michaela Schenkelberg, MPH, will be focusing on her research on physical activity promotion in preschoolers, and identifying the influences on physical activity of children with Autism Spectrum Disorders. 

Mara Nery-Hurwit, MS, research primarily focuses on physical activity and health behavior interventions for adults with disabilities. 

Natasha Spassiani, will focus on an exploratory case study examining the factors associated with sustaining community-based health initiatives for people with IDD living in group homes. This includes health and community participation for people with I/DD and participatory action research because it ensures that people with I/DD are actively involved in the research process.

Register here.

The Most Common Medical Problems in Specialized Care for People with I/DD
Date: Wednesday, June 18 at 2:00pm – 3:00pm EST

Persons with I/DD often have the same medical problems as others, but may present in a different fashion. It is after much experience that one may be able to develop insights into these presentations. Join Dr. Ted Feigelman as we discuss some of the common medical issues in this population, and some of the special approaches to address these needs.

Register here.

Please see our HealthMeet® Events page for a full calendar of all our upcoming HealthMeet® events at:

Therap Announces Electronic Billing Solutions for I/DD Service Provider Agencies in the State of Kansas

WATERBURY, Conn.May 1, 2014 /NEWS.GNOM.ES/ — Therap Services, the leader in Intellectual and Developmental Disabilities electronic health record (EHR) and software solutions, has announced I/DD services provider agencies utilizing Therap Services Billing Support solutions in Kansas can now bill within the required billing unit validations to Amerigroup, Centene’s Sunflower Health Plan and United HealthCare Managed Care Organizations (MCO’s) in Kansas.

The Kansas Department of Aging and Disability Services (KDADS) has outlined billing guidelines for Day Support Services, Code T2021, with Unit limitations per day, per week, as well as monthly and annual service limits for individuals. Therap Services electronic billing solutions assists I/DD service providers in meeting the KanCare and the Kansas Medical Assistance Program (KMAP) Medicaid audit compliance regulations.

Jeff Case, Central Region Director at Therap Services states: “The Therap team is committed to supplying I/DD Providers in Kansas the most effective software solution for direct submission to the state Medicaid system. We anticipate agencies supporting individuals with disabilities will benefit greatly from the Therap System’s efficiencies as they seamlessly document supports, bill electronically and track utilization of services.”

Each month, Intellectual and Developmental Disabilities Service Providers utilize Therap’s electronic Billing Support applications for submission of professional claims, institutional claims, for tracking of service authorizations, completion of goal-related data to validate service provision and attendance data. A service is configured to generate billable units automatically from its attendance data or ISP data that are already entered into Therap by agency staff. Therap’s Billing Support module uses an integrated approach for creation of claims/invoices, regardless of whether an agency will submit their ANSI X-12 837P and 837I claims electronically or through the professional paper claim form (CMS 1500). The option to enter units manually is also available. The automated generation of billing units using information from different Therap modules ensures a simplified experience for our customers.

Therap Services electronic billing applications assist providers in avoiding any over-billing errors and unnecessary recoupments of payments for services. Therap’s electronic Billing Support applications incorporate a variety of billing reports including a utilization report that tracks service units utilized over a given period of time. This report grants providers the ability to chart percentages of total utilization, plan and monitor service units, reduce number of unused service units and view remaining days, expiration status, and unit costs.  

Therap Services applications are certified as an electronic health record (EHR) under CCHIT’s Long Term and Post-Acute Care Standard. Therap has been reviewed by SOC 2 Report which is relevant to the security, availability, processing integrity, confidentiality, and privacy practices of a service organization. The SOC 2 Report for Therap’s Intellectual and Developmental Disability software solution covers the AICPA Trust principles; a set of professional attestation and advisory services based on a core set of principles and criteria that address the risks and opportunities of IT-enabled systems and privacy programs.

About Therap Services, LLC

Therap Services patented developmental disabilities software solution supports compliance with standards as required for funding through Centers for Medicaid & Medicare Services at both state system and agency levels. Therap is used in 47 states and internationally by 1,300 organizations providing supports to over 220,000 people with intellectual and developmental disabilities in home and community-based services (HCBS), intermediate care facilities for the developmentally disabled (ICF-DD), day treatment programs, developmental centers and other settings.

Secure applications offered by Therap include individual support modules such as incident reporting, medication error reporting, behavior tracking, individual service plans, goal tracking, health records, medication administration records and case management notes, among others. Therap offers solutions for employee training management and employee scheduling. Therap Services components include electronic billing with service authorizations, attendance and professional claim tracking modules and utilization report features. Therap’s HIPAA, HITECH and ARRA compliant software applications are suitable for day programs, residential services, supported living, homehealth, case management, employment and vocational services and community support programs.

Therap and the Heartbleed bug – safe and secure.

Heartbleed bug logo
Many, if not all of you, have heard about the “Heartbleed bug“. First and foremost, the website and service provided to you via “” was not and is not affected by this issue. The version of OpenSSL (the offending program) that we use is not on the list of affected instances. We are continuing to communicate with our suppliers, and will act rapidly if there are any changes in the situation that do affect Therap.
Some points to make about the situation:
- Even if a site is noted as ‘vulnerable’, it does not mean that the data at that site was immediately compromised. 
- By vendor or website, you should obtain instructions on how to progress regarding the changing of your password, and possibly other security-relevant information (such as your ‘security questions’, etc)
- If one of the websites you use for other services has been compromised, and you use the same password for Therap, it is recommended that you change your password immediately as a precautionary measure.
If you have any concerns about your Therap service, please feel free to contact Customer Support.
:: Justin ::
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September 2014
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Electronic Documentation
for Agencies Providing Services
to Persons with Intellectual & Developmental Disabilities