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Tuesday in Batticaloa, Sri Lanka

Today I was lucky enough to visit with MENCAFEP and their founder Chris Stubbs in Batticaloa on the East Coast of Sri Lanka.  It's a world away from the urban environment of Columbo,  but they are doing some great work and it's fascinating to see how Therap will help them. I'm looking forward to developing our relationships with MENCAFEP and other agencies across Sri Lanka over the coming years and proving that access to good data works everywhere.     It was particularly moving when we were given a tour of the local are to see the devastation caused by the 2004 tsunami that still has not be recovered from. One of the other things that is the same the [...]

By |April 5th, 2016|Categories: Sri Lanka|Tags: |Comments Off on Tuesday in Batticaloa, Sri Lanka

Monday in Columbo, Sri Lanka

This week I am in Sri Lanka visiting a number of agencies who have either just started or who are thinking about using Therap. Today I am in Columbo and visited the Child Guidance Center who are in the process of implementation.  I met with the Center's director Leela Gunasinghe who has put together some great programs and supports some of the cutest kids you have ever met! Given that I'm in a new place for me, I had to get my #capitolselfie and do some sightseeing     

By |April 4th, 2016|Categories: Sri Lanka|Comments Off on Monday in Columbo, Sri Lanka

Release notes for Therap 2016.0

We have now published the release notes for our upcoming release. Please take the time to read them so that you are ready when the new functionality arrives. :: Justin :: Login Page Dashboard Search User Interface (UI) Individual Home Page For Oversight Providers and Case Management Providers Individual Data Form Individual Intake Individual Data Form Search Assessment Type For users in New York – Assessment Type Emergency Data Form Provider Administration Activity Tracking User List Super Role Health Tracking Infection Tracking Appointments Consultation Form-For user(s) in New Mexico Supported Employment Tracking Pay Period Record Search Diagnosis List Individual Support Plan For Washington Users Personal Focus Worksheet ISP Data ISP Report NY ISP For Users in New York – Attachments [...]

By |March 3rd, 2016|Categories: Therap 2016.0|Tags: , |Comments Off on Release notes for Therap 2016.0

Puerto Rico joins the Therap Community

I am very excited no announce another exciting development for Therap. We have been selected by Puerto Rico Department of Health, Division of Services for People with Intellectual Disabilities (DSPDI) to implement Therap across the Commonwealth. While we are still in the very, early stages of the project, we already have met a great group of people who seem to be as excited to get moving with Therap as we are to help them in achieving their goals of better services and supports for Puerto Ricans with intellectual disabilities. It should also help many of our other users as the team here have agreed to work with us to enhance our Spanish translations within the application and our training and [...]

By |February 20th, 2016|Categories: Puerto Rico|Tags: , |Comments Off on Puerto Rico joins the Therap Community

Staff Ratio Tracking :: New in Therap 2016.0

This is one of those modules that you are either going to think is the greatest thing since T-Logs or you are going to wonder what the point is.  Which camp you fall into will most likely depend completely on which state you work in.  Folks in places like Maine, Ohio, and Indiana should really like this. The basic goal is to allow you to easily record in real time what the ratios of staff to individuals are in a given program on any day. This is an agency wide module, so it is not filtered by caseload (hence it showing on the agency tab). You start off by making a template.  A template is just a list of the [...]

By |February 18th, 2016|Categories: Staff Ratio Tracking, Therap 2016.0|Tags: , |Comments Off on Staff Ratio Tracking :: New in Therap 2016.0

Locking and Deactivating Users in Therap 2016.0

We are making a slight change to the way that you temporarily keep users out of the system in our upcoming release.  Don't forget that you can try out Therap 2016.0 at https://beta.TherapServices.net There are two user statuses that do not allow them to log in, Locked and Inactive. (actually Pending doesn't either but that doesn't really count in this conversation! Locked has been what happened when you entered an incorrect password too many times or did not change your password within the required time.  This will still be the case, but we are now offering the opportunity to set a user's status to Locked.  This is what you would do if you wanted to temporarily stop them logging in, [...]

By |February 16th, 2016|Categories: Beta, Therap 2016.0|Tags: |4 Comments

Have you tried the new Individual Home on your phone?

The new individual home which you can find by logging into our Beta release of Therap 2016.0 at https://beta.TherapServices.net is the first module showing our new User Interface (UI) which we will be gradually rolling out across the whole application. The UI is designed to be "responsive".  This means that it will configure itself to whatever size screen you are working on, even your phone! If you remember what Individual Home looks like on your regular screen, it is something like this:   On your phone though it looks like this:  or this   or this   or even this  What might be even cooler is that is the information is too big for that box, you can just slide it [...]

By |February 12th, 2016|Categories: Therap 2016.0, Uncategorized|Tags: , , , |Comments Off on Have you tried the new Individual Home on your phone?

Therap for iOS :: Coming in Therap 2016.0

There are many questions that I get asked repeatedly, pretty high on the list is "When are we getting an iOS App".  Well, the answer is now "With Therap 2016.0".  While it won't be as fully featured as the Android one yet, what we have done is establish an iOS team to work specifically on this.  What you will see first is the foundation which the other modules will be added to over the course of 2016. Starting with the new login screen, you'll notice it is very similar to the Android App.  It does use exactly the same data, but there are places where the look and feel differs a little as we conform to device specific standards. As [...]

By |February 8th, 2016|Categories: Therap 2016.0|Tags: , , |Comments Off on Therap for iOS :: Coming in Therap 2016.0

Coming soon in Therap 2016.0 :: Therap for Android updates

Along with our new web application, we will also be releasing a new mobile application (or two). Let's start with Therap for Android: We've tidied up the login page a bit: And look! There's something new on the Dashboard, let's take a look at T-Logs for Android: Tapping on the T-Log link will bring you to a list of unread T-Logs.  You can look at them all or filter by Notification Level. Choose the one you want to read and there it is: Tap the icon at the top right to mark it as read and you can be on your way: If you want to write you own T-Log, just click the pen icon on the list page you [...]

By |February 5th, 2016|Categories: Android, mobile, T-Logs, Therap 2016.0, Uncategorized|Tags: , , , |Comments Off on Coming soon in Therap 2016.0 :: Therap for Android updates

Coming Soon in 2016.0 :: New Individual Home

I had hoped to get to some posts about our next release right after our National Conference, but was unfortunately smitten by some dreaded lurgy.  So, now I am (more or less) back on my feet, let's get started. The first thing that you will notice when you go to https://beta.TherapServices.net is our new Login Page.  This now gives us an opportunity to give you information without forcing you to click through too many splash pages. You can click on the screenshots to see them full size.   Once you log in (remembering that this is beta and not production) you should start by heading over to Individual Home.  You'll see that it has been completely reworked.  Our goal is [...]

By |February 4th, 2016|Categories: Individual Home, Therap 2016.0|Tags: , |Comments Off on Coming Soon in 2016.0 :: New Individual Home

Looking back on another amazing Therap National Conference

As I am making my way home from the Pacific north-west, it's quite remarkable to look back and reflect on the progress we've made over the years and the exciting things that we talked about this week. Firstly I want to thank everyone who made the conference such a resounding success, especially my amazing colleagues and our customers who traveled from all over the country to join in some great discussions. There were a number of  new things that we touched on, showed off, or talked about at the conference that I will get into in much more detail over the coming weeks as we get closer to our 2016.0 release: Pharmacy Interface While this won't be in the 2016.0 [...]

Welcome to our National Conference in the Pacific Northwest

We are all ready to go here in Vancouver, Washington (across the river from Portland, Oregon).  Not even the snow storm to the east could stop us. We always have internal meetings the day before.  Each year our team just gets bigger and better! If you are lucky enough to be coming to join us and are flying to Portland (PDX), get your bag, walk out the door and look for this bus at the second island, just to the right. We have an exciting programme put together for you and can't wait for you to get here! :: Justin ::

By |January 25th, 2016|Categories: Therap Conferences|Tags: , , |Comments Off on Welcome to our National Conference in the Pacific Northwest

Monday at the Scottish Parliament in Edinburgh, Scotland

As you may (or may not!) have noticed, I've been slacking a bit recently on the blogging front. Hopefully, that is about to change.  We have our National Conference and an exciting release just around the corner, so I am going to have a lot to talk about! Right now though I am in Edinburgh, Scotland in the cold and dark and rain visiting with family (and seeing Hearts win 6-0!). Today my brother Nick and I took a tour around the (relatively new) Scottish Parliament building which was rather cool (and like Nebraska is unicameral). More soon when I get back to the States. :: Justin ::

By |January 20th, 2016|Categories: Uncategorized|Tags: |Comments Off on Monday at the Scottish Parliament in Edinburgh, Scotland

Therap at the NASDDDS Annual Conference in Washington, DC

Peter and I are at the National Association of State Directors of Developmental Disabilities Services (NASDDDS) conference in Washington, DC (well actually Alexandria, Virginia if you want to be really accurate). This conference is a great opportunity to mix with and list to many of the leaders from across the country in services for people with intellectual disabilities. We're delighted to be involved and are already looking forward to next summer in Kansas City, I hear they even have a baseball team out there! :: Justin::

By |November 19th, 2015|Categories: NASDDDS|Tags: |Comments Off on Therap at the NASDDDS Annual Conference in Washington, DC

Live Help Currently Unavailable

10/29/15 4:00pm Eastern Please note that our Live Help feature is currently down due to the unavailability of the Liveperson system. If you need some help, please call, email, or use Feedback from within the application. I'll do my best to keep you up to date as things progress :: Justin ::   Update: 4:45pm Eastern  Looks like things are back up again, but we will be keeping a close eye on them.

By |October 29th, 2015|Categories: Uncategorized|Comments Off on Live Help Currently Unavailable