Heart of Midlothian :: We’ve won the league flag

There has been considerable debate this week as to whether we wanted Hearts to with the Scottish Championship today by virtue of cross-town rivals Hibs not winning or wait until we play Queen of the South at Tynecastle and win it in front of our own fans.  General consensus was that Hibs would win relatively easily today against Rangers and we could have our party next week.  This of course fails to take into account Hibs never ending ability to buckle when the pressure is on, especially if Hearts are involved!

And so, a year on from being on the very edge of extinction,  Heart of Midlothian have won promotion back to the top tier of Scottish football and the future is looking very bright.  With a young couch, a young, exciting team, and a resolute local businesswoman at the help, it’s a great time to be a Jambo!

Might be time for a wee sing-song.

:: Justin ::

By |March 22nd, 2015|Categories: Heart of Midlothian, Personal, Scotland, Soccer|Tags: , |0 Comments

The joys of working in the cloud

I’m sitting here waiting for my car’s brakes to be worked on (and dreading the bill). Obviously I get get out my phone and my laptop and keep on working.  I’ve already done a bunch of emails, talked to a few customers, and if I am stuck here much longer I’ll be doing an interview too!

The funny thing is how completely normal this feels to me, it also brings back memories of when it really wasn’t as commonplace: in 2006 I wrote this post.  At that time the mobile internet was really quite new, especially to do more than just see text.

It is quite remarkable how quickly things change and how we now take for granted things that less than a decade ago were almost unheard of.

I always enjoy when I am out and about and meet people who couldn’t possibly imagine doing their documentation on paper.

Just makes you wonder where we will be in 10 more years.  Maybe I’ll finally be in that flying car dealership!

:: Justin ::


By |March 20th, 2015|Categories: Personal|Tags: |2 Comments

Join our Upcoming Webinars and Conferences

Regional Conference in
Greensboro, North Carolina, May 6-7, 2015
Register now

We hope you are able to join us in these learning opportunities designed to assist I/DD Providers
in implementing the Therap system for efficient, secure electronic documentation of services.

Certified Trainer and Learning Lunch Webinars

Billing and Utilization Webinars

Regional Conference

GER – Management Summary Reports and Tracking Trends across programs – 03/20/15
Peer User Presentation: New York specific MSC Documentation: NY ISP, MSC Notes and IDF Extension – 03/27/15
Introduction to Med Administration Records – 04/03/15
Introduction to Tracking Service Utilization with your Data – 04/17/15
Introduction to Supported Employment in Therap – 05/01/15
Introduction to Personal Finance – 05/15/15
Behavior Tracking Basics – 07/06/15

View the full webinar list.

Open Form Billing Discussion with Heather – 03/23/15
Attendance inputting for new attendance users – 03/30/15
Attendance-Approving/Generating Billing Data and Reports – 04/06/15
Billing Overview for Waiver Services – 04/13/15
Billing Overview for ICF Services – 04/20/15
Colorado Waiver Billing Setup Overview – 05/04/15
Alaska Waiver Billing Setup Overview – 05/11/15

View the full webinar list.

Schiller Park, Illinois
April 28-29, 2015
Olympia, Washington
April 28-29, 2015
Dublin, California
May 5-6, 2015
Greensboro, North Carolina
May 6-7, 2015
Columbia, South Carolina
May 12-13, 2015
Kansas City, Missouri
May 13-14, 2015
Albuquerque, New Mexico
May 27-28, 2015
Baltimore, Maryland
May 27-28, 2015
Fargo, North Dakota
June 2-3, 2015
Helena, Montana
June 9-10, 2015

View the full conference list.

Therap National Conference in Greater Portland, […]

By |March 20th, 2015|Categories: Therap Conferences, Training, Webinars|Tags: , |0 Comments

Have you answered the Individual Based Caseload Survey?

This morning I sent out the following email, if you haven’t yet responded, please do!

In our next major release, planned for mid-May 2015 we will be making a major update to the way that caseloads are handled within Therap.

As of this next release, all caseloads will be individual based. This means that if you have access to an individual, you will be able to see their data (assuming that you have the appropriate role) from anywhere within your agency, regardless of the program that it was recorded in.

This will have many benefits, and you can find out much more by watching the video that you will find here: http://www.therapservices.net/individual-based-caseloads/

There is one specific scenario that we would like to find out whether it applies to you or not. That is, if you use program based caseloads to keep data restricted to only a certain group of staff. Here is a blog post I wrote about it all the way back in 2006: http://www.therapservices.net/justin/creating-nursing-notes-clinical-notes-and-confidential-documents-using-programs-and-caseloads/

If you like the sound of this, but aren’t doing it yet, don’t start now, we have a much better solution in the new release.

If you have used programs this way, we need to know so that we can […]

By |March 19th, 2015|Categories: Uncategorized|0 Comments

Coming Soon :: Therap 2015.0 :: Event Summaries

In our next major release (currently scheduled for mid-May) will will bringing you some update to the Event Summary reporting tool.

There will now be two roles associated with Event Summaries, the roles role is an agency wide one.  This will allow users to run reports across all individuals regardless of their caseload.  Access to this version of the Event Summary is on the Agency Reports tab.

Users with the existing caseload based Event Summary role will be able to run reports on up to 10 individuals at a time (based upon their caseload).  Access to this version of the report remains on the Individual tab, just under General Event Reports.

Other than that, they remain more of less the same (we have actually done quite a lot of refactoring under the hood).  The page where you choose your fields to report on has been updated too, makes it easier to find the fields that you want and see the fields that have been chosen.

You can try these and other upcoming features out by going to https://beta.therapservices.net and trying out the Beta version of Therap 2015.0.  Be sure to read the two splash pages (I also advise you not to dismiss them).  The […]

The Rap :: Episode 6 :: Discussion on Oversight

Summary : Management team members discuss their use of Therap to manage oversight tasks and review documentation. These Therap users are identifying trends and tracking incidents, identifying when individuals are having difficulties and may need more supports, and using the system to conduct risk assessments, track reportable events and to oversee health management.

Starring : John Vogan, Residential Coordinator/Provider Administrator; Virginia Vath, Assistant Executive Director, QA/QI; Mary Jo Hamilton, Assistant Director of Residential Services; and Kevin Lightle, Regional Director for Implementation & Training, Therap. With host Kitti Gutierrez.

Duration : 24 min 39 sec

By |March 12th, 2015|Categories: Uncategorized|0 Comments

Join our Upcoming Webinars & Conferences

Therap Training Academy
Learn More

We hope you are able to join us in these learning opportunities designed to assist I/DD Providers
in implementing the Therap system for efficient, secure electronic documentation of services.

Certified Trainer and Learning Lunch Webinars

Billing and Utilization Webinars

Conference Listing

Changing to Individual Based Caseloads – 03/04/15
Utilizing the tools in Therap to complete a referral – 03/06/15
Writing Qualitative Goals and Valued Outcomes through Therap’s ISP Programs -03/13/15
GER – Management Summary Reports and Tracking Trends across programs – 03/20/15
Peer User Presentation: New York specific MSC Documentation: NY ISP, MSC Notes and IDF Extension -03/27/15

View the full webinar list.

Troubleshooting NY Billing Issues – 03/09/15
NY Billing Setup – Supplemental Group Day Hab, Prevoc, SEMP -03/16/15

View the full webinar list.

Regional Conference in Schiller Park, Illinois,April 28-29, 2015
Regional Conference in Olympia, Washington,April 28-29, 2015
Regional Conference in Dublin, California, May 5-6, 2015
Regional Conference in Columbia, South Carolina, May 12-13, 2015
Regional Conference in Kansas City, Missouri,May 13-14, 2015
Regional Conference in Albuquerque, New Mexico, May 27-28, 2015

Therap National Conference in Greater Portland, Pacific Northwest,
January 26 – 28, 2016

By |March 11th, 2015|Categories: Therap Training Academy, Training, Webinars|Tags: , |0 Comments

Regional Conference in Omaha, Nebraska, June 24-25, 2015


We are very excited to announce this year’s Nebraska conference, particularly because this will be the final stage in rolling out our Individual Budgeting/Provider Billing Integration.  I have had a couple of walk throughs of it now and it is quite simply awesome!

We will be doing a ton of training for state and provider staff. starting in early May, so be sure to keep an eye out for that.

In the meantime, be sure to sign up.

Full details and sign up are available at: http://www.therapservices.net/regional-conference-in-omaha-nebraska/

The hotel for this year is:

Sheraton Omaha Hotel
655 N 108th Avenue
Omaha, NE, 68154

:: Justin ::



By |March 6th, 2015|Categories: Nebraska|Tags: , , |0 Comments

Thursday in Savannah, Georgia (even though I was never meant to be here!)

Another great day of meetings in Columbia, South Carolina.  Getting home however may be interesting!  Thanks to the weather in the north east and a plane slipping off the runway at Laguardia.

Thanks to a wonderful lady on the phone at United we do have a route home, it just involved us driving to Savannah, Georgia, having dinner in the house where Captain Flint died, and flying back to Boston!

I’m not sure that my travel woes make for scintillating reading, but it’s good therapy for me to write about them!

:: Justin ::

By |March 5th, 2015|Categories: Georgia, South Carolina, Uncategorized|Tags: , |0 Comments

Wednesday in (sunny and warm!) Columbia, South Carolina

Sazzad and I are down here working with the fine folks as The State of South Carolina’s DDSN.  Having been delayed on the way down because our plane leaving Hartford, CT had to be de-iced twice (twice!  That has never happened to me before and can be added to the list of sufferings from this unending winter) we are now enjoying blue skies, sunshine, and 80 degree weather.  It is a truly beautiful thing!

Lots of great work going on down here, we’ll be posting updates soon at: http://www.therapservices.net/south-carolina/

:: Justin ::


By |March 4th, 2015|Categories: South Carolina, Uncategorized|Tags: |0 Comments