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Therap for Android version 1.1 Released

Following the release of Therap 2014.1 (don’t forget to read those release notes!) we have also updated Therap for Android.

As well as fixing a few minor bugs we have added the following:

Switch profiles in the app:

Select Profile in Therap for Android


Control your camera’s flash when adding photos to your ISP data:

Using the flash in Therap for Android

You can see all the details here by clicking here

Don’t forget that Mobile ISP Data is a premium feature. If you would like a demo get in touch.

You can also use Therap for Android to access our mobile MAR.  If you have the MAR already, you can just ask us to activate the mobile MAR at no additional cost

:: Justin ::

Don’t miss Therap’s Learning Lunch Webinar Series

Therap staff as subject matter experts will be hosting a Learning Lunch Webinar Series throughout the summer months. Topics will vary week to week and are developed for provider agency and state system staff in a variety of professional roles to enhance their use of Therap and to improve quality of documentation. Check in regularly and be sure to note the time zone as we are representing various regions of the U.S.

To register, click on the dates of the events you want to attend.


Date Time Topic
Friday, 6/6/14 12pm – 1pm EDT Utilizing Therap to accomplish Referrals and transfer of clients from one agency to another
Friday, 6/13/14 12pm – 1pm EDT Opening the lines of communication with families, case managers, and more using Therap
Friday, 6/27/14 12pm – 1pm EDT How to gauge progress, measure outcomes and track trends in Therap
Friday, 7/11/14 12pm – 1pm PDT Therap Use in Self-Directed Service Models
Friday, 7/18/14 12pm – 1pm EDT Tracking and ensuring staff compliance using Therap’s Training Management System
Friday, 7/25/14 12pm – 1pm EDT ISP Program vs BER Module. Which module is best for your agency
Friday, 8/01/14 12pm – 1pm PDT Basic Excel Tips and Tricks: Filters, Pivot Tables, and Macros
Friday, 8/15/14 12pm – 1pm EDT Updating Internal Policies to Reflect the Use of Therap
Friday, 8/22/14 12pm – 1pm EDT Opening the lines of communication with Self Advocates, Family Members and Guardians using Therap
Friday, 8/29/14 12pm – 1pm EDT Caseloads and Access through Therap
Friday, 9/05/14 12pm – 1pm PDT Quality Assurance Techniques: Ways to Improve Oversight using Therap
Friday, 9/12/14 TBD TBD
Friday, 9/19/14 12pm – 1pm EDT Writing Qualitative Goals and Valued Outcomes (ISP Programs in Therap)


Be sure to visit our website for more information.

Do you need more space for storing documents?

Document Storage


With the release of Therap 2014.1 (make sure that you read the Release Notes!) we have added a new premium feature.  The document storage module which previously was only available as part of our CCHIT Certified EHR Package, now has the ability to store a total of up to 1Gb per individual and each file can be up to 10Mb.

Here are a few comments about this feature:

  • The 10Mb per individual limit still remains with  the Certified EHR Package
  • Introductory pricing is available, we have some exciting plans up our sleeves for the module and as usual, early adopters will get these at a very advantageous rate
  • The list of document types is configured at the provider level
  • The 1Gb limit does not include documents attached within other modules (though we do have some future plans for them!)
  • The module is currently controlled by the “Individual” admin role (again, we have some additional plans for that too…)

To get more details and a quote, get in touch

:: Justin ::

Check out The Arc’s upcoming HealthMeet webinars!

Arc Header

As always, all of our HealthMeet webinars are FREE and open to everyone, so we encourage you to share/post this information with others that may also be interested in learning more about these important topics.

Can’t make it on the day of the webinar? No problem – recordings of all our past webinars can be found on our Webinar Archive page.

Building Inclusive Healthy Communities through the National Center on Health, Physical Activity and Disability (NCHPAD)
Date: Wednesday, June 11 at 2:00pm – 3:00pm EST
Presenter: Amy Rauworth

A truly facilitating community is one in which health promotion activities (i.e., physical activity and nutrition) are as accessible to people with disabilities as they are to people without disabilities. Unfortunately, many people with disabilities or caregivers who have a child or family member with a disability have limited access to physical activity and healthy eating because of the substantially greater number of barriers they experience compared to people without disabilities in accessing programs, services and support systems. A well-planned “livable” community makes the right choice, the easy choice and includes people with disabilities. Environmental barriers will be discussed and options to increase access to health promoting behaviors in the community will be provided. Resources from the National Center on Health, Physical Activity and Disability will be described and information on the Inclusive Fitness Coalition will be shared.

Register here.

Autism Spectrum Disorders: An Overview in Spanish
Date: Saturday, June 21 at 1:00pm – 2:00pm EST

It is estimated that 1 in 68 children has an autism spectrum disorder (ASD). Research shows that Hispanic children are often diagnosed later than the national average. With prevalence rates on the rise, it is important that families of underserved communities have access to quality information and resources.

The Autism NOW Center and the Autism Society of America have partnered to offer a free resource to Spanish-speaking families. Join us for this webinar, which will be offered entirely in Spanish, to learn more about autism spectrum disorders. Presenters will provide an overview of ASD; discuss steps involved in screening and diagnosis; address existing barriers for Latino families; and help connect families to resources in their community. Register for this webinar today!

Register here.

The Most Common Medical Problems in Specialized Care for People with I/DD
Date: Wednesday, June 25 at 2:00pm – 3:00pm EST
Presenter: Dr. Ted Feigelman

Persons with I/DD often have the same medical problems as others, but may present in a different fashion. It is after much experience that one may be able to develop insights into these presentations. Join Dr. Ted Feigelman as we discuss some of the common medical issues in this population, and some of the special approaches to address these needs.

Register here.

When in Doubt, Rule It Out: Medical Problems and Aggressive Behaviors of Individuals with Intellectual Disabilities (ID) and Autism Spectrum Disorders (ASD)
Date: Wednesday, July 9 at 2:00pm – 3:00pm EST
Presenter: Dr. Lauren Charlot

People with ID and ASD have high rates of health problems, and these are often missed or under-treated. Frequently, individuals with these disabilities have difficulty communicating their own symptoms, and the only signs of a medical issue or medication side effect are irritable moods and challenging behaviors. In many cases, psychoactive medications are prescribed to reduce aggression, when a treatable medical problem is the real cause of the clinical problem. The most common medical problems and side effects found in patients with ID and ASD will be presented with tips on how to increase detection. The importance of a multidisciplinary approach to evaluation of aggression and other problem behaviors in people with ID and ASD is emphasized.

Register here.

Medical Diagnostics and Health Care Justice
Date: Wednesday, July 30 at 2:00pm – 3:00pm EST
Presenters: David Capozzi, Rex Pace and Mary Lou Breslin

Join us for a discussion on medical diagnostics and healthcare justice, with leaders from the US Access Board and the Disability Rights Education & Defense Fund. Attendees will learn updates on the current medical diagnostics rule as well as how to educate others in their communities about health care provider misconceptions and stereotypes.

Register here.

Please see our HealthMeet® Events page for a full calendar of all our upcoming HealthMeet® events at:

System Issues :: Thursday morning

10:45am Eastern

We are currently experiencing some system accessing issues.

It appears to be a problem with our Internet Service Provider which we are looking into with them.

More updates as I have them

:: Justin ::

Update: 11:10am Eastern

Looks like we are available again (there was no internal Therap issue)

As always we will keep a very close eye on things.

Check out The Arc’s upcoming HealthMeet webinars!

Arc Header

As always, all of our HealthMeet webinars are FREE and open to everyone, so we encourage you to share/post this information with others that may also be interested in learning more about these important topics.

Can’t make it on the day of the webinar? No problem – recordings of all our past webinars can be found on our Webinar Archive page.

Health Fundango: Missoula Montana’s BMI Screenings for Children and Adolescents in Special Education
Date: Wednesday, May 21 at 2:00pm – 3:00pm EST

Obesity is a public health epidemic, and the crisis is worse for children and adolescents with disabilities, who are 38% more likely to be obese than their peers without disabilities. The Health Fundango Program, conducted by the local health department in Missoula County, MT, was developed to assess the BMI of students throughout the county. With assistance from the National Association of County and City Health Officials (NACCHO), Missoula expanded the program to include assessment, evaluation, and interventions related to the BMI of students in special education. Attendees will learn how the county implemented this program, what roadblocks they encountered, and will see results from the large pool of data collected over the 3 years of this project.

Register here.

Removing Access Barriers for Autistic College Students – Peer Mentor Model
Date: Tuesday, May 27 at 2:00pm – 3:00pm EST

There are barriers – both physical and attitudinal – that deny access to autistic college students on today’s college campuses. In this webinar, Sara Gardner will share discoveries learned while working with autistic students in regards to how peer mentoring and other supports are effective in helping to diminish and remove these barriers. Participants will also have concrete ideas, both large and small, that they can implement in their programs, for themselves and/or for their students that will remove barriers to access and begin to affect change in outcomes for autistic students. 

Additionally, the presenter will share how the Autism Spectrum Navigators’ program areas of focus – Executive Functioning, Social Interaction, Self-Advocacy and Self-Regulation – serve as a foundation for all aspects of the program, and how these focus areas support the removal of barriers for this population. Strategies for implementing a comprehensive program that is accessible to students with different economic backgrounds and varied academic capabilities will also be examined.

Register here.

Environmental Factors for Individuals with Disabilities
Date: Wednesday, May 28 at 2:00pm – 3:00pm EST

A team of 3 presenters from the APHA Disability Section will be conducting a webinar regarding environmental factors for persons with disabilities. The moderator of this webinar is Andy Imparto, JD, the Executive Director of the Association of University Centers on Disabilities (AUCD). 

Michaela Schenkelberg, MPH, will be focusing on her research on physical activity promotion in preschoolers, and identifying the influences on physical activity of children with Autism Spectrum Disorders. 

Mara Nery-Hurwit, MS, research primarily focuses on physical activity and health behavior interventions for adults with disabilities. 

Natasha Spassiani, will focus on an exploratory case study examining the factors associated with sustaining community-based health initiatives for people with IDD living in group homes. This includes health and community participation for people with I/DD and participatory action research because it ensures that people with I/DD are actively involved in the research process.

Register here.

The Most Common Medical Problems in Specialized Care for People with I/DD
Date: Wednesday, June 18 at 2:00pm – 3:00pm EST

Persons with I/DD often have the same medical problems as others, but may present in a different fashion. It is after much experience that one may be able to develop insights into these presentations. Join Dr. Ted Feigelman as we discuss some of the common medical issues in this population, and some of the special approaches to address these needs.

Register here.

Please see our HealthMeet® Events page for a full calendar of all our upcoming HealthMeet® events at:

Therap Announces Electronic Billing Solutions for I/DD Service Provider Agencies in the State of Kansas

WATERBURY, Conn.May 1, 2014 /NEWS.GNOM.ES/ — Therap Services, the leader in Intellectual and Developmental Disabilities electronic health record (EHR) and software solutions, has announced I/DD services provider agencies utilizing Therap Services Billing Support solutions in Kansas can now bill within the required billing unit validations to Amerigroup, Centene’s Sunflower Health Plan and United HealthCare Managed Care Organizations (MCO’s) in Kansas.

The Kansas Department of Aging and Disability Services (KDADS) has outlined billing guidelines for Day Support Services, Code T2021, with Unit limitations per day, per week, as well as monthly and annual service limits for individuals. Therap Services electronic billing solutions assists I/DD service providers in meeting the KanCare and the Kansas Medical Assistance Program (KMAP) Medicaid audit compliance regulations.

Jeff Case, Central Region Director at Therap Services states: “The Therap team is committed to supplying I/DD Providers in Kansas the most effective software solution for direct submission to the state Medicaid system. We anticipate agencies supporting individuals with disabilities will benefit greatly from the Therap System’s efficiencies as they seamlessly document supports, bill electronically and track utilization of services.”

Each month, Intellectual and Developmental Disabilities Service Providers utilize Therap’s electronic Billing Support applications for submission of professional claims, institutional claims, for tracking of service authorizations, completion of goal-related data to validate service provision and attendance data. A service is configured to generate billable units automatically from its attendance data or ISP data that are already entered into Therap by agency staff. Therap’s Billing Support module uses an integrated approach for creation of claims/invoices, regardless of whether an agency will submit their ANSI X-12 837P and 837I claims electronically or through the professional paper claim form (CMS 1500). The option to enter units manually is also available. The automated generation of billing units using information from different Therap modules ensures a simplified experience for our customers.

Therap Services electronic billing applications assist providers in avoiding any over-billing errors and unnecessary recoupments of payments for services. Therap’s electronic Billing Support applications incorporate a variety of billing reports including a utilization report that tracks service units utilized over a given period of time. This report grants providers the ability to chart percentages of total utilization, plan and monitor service units, reduce number of unused service units and view remaining days, expiration status, and unit costs.  

Therap Services applications are certified as an electronic health record (EHR) under CCHIT’s Long Term and Post-Acute Care Standard. Therap has been reviewed by SOC 2 Report which is relevant to the security, availability, processing integrity, confidentiality, and privacy practices of a service organization. The SOC 2 Report for Therap’s Intellectual and Developmental Disability software solution covers the AICPA Trust principles; a set of professional attestation and advisory services based on a core set of principles and criteria that address the risks and opportunities of IT-enabled systems and privacy programs.

About Therap Services, LLC

Therap Services patented developmental disabilities software solution supports compliance with standards as required for funding through Centers for Medicaid & Medicare Services at both state system and agency levels. Therap is used in 47 states and internationally by 1,300 organizations providing supports to over 220,000 people with intellectual and developmental disabilities in home and community-based services (HCBS), intermediate care facilities for the developmentally disabled (ICF-DD), day treatment programs, developmental centers and other settings.

Secure applications offered by Therap include individual support modules such as incident reporting, medication error reporting, behavior tracking, individual service plans, goal tracking, health records, medication administration records and case management notes, among others. Therap offers solutions for employee training management and employee scheduling. Therap Services components include electronic billing with service authorizations, attendance and professional claim tracking modules and utilization report features. Therap’s HIPAA, HITECH and ARRA compliant software applications are suitable for day programs, residential services, supported living, homehealth, case management, employment and vocational services and community support programs.

Therap and the Heartbleed bug – safe and secure.

Heartbleed bug logo
Many, if not all of you, have heard about the “Heartbleed bug“. First and foremost, the website and service provided to you via “” was not and is not affected by this issue. The version of OpenSSL (the offending program) that we use is not on the list of affected instances. We are continuing to communicate with our suppliers, and will act rapidly if there are any changes in the situation that do affect Therap.
Some points to make about the situation:
- Even if a site is noted as ‘vulnerable’, it does not mean that the data at that site was immediately compromised. 
- By vendor or website, you should obtain instructions on how to progress regarding the changing of your password, and possibly other security-relevant information (such as your ‘security questions’, etc)
- If one of the websites you use for other services has been compromised, and you use the same password for Therap, it is recommended that you change your password immediately as a precautionary measure.
If you have any concerns about your Therap service, please feel free to contact Customer Support.
:: Justin ::

Wednesday afternoon technical difficulties

We are back up and running now after some technical difficulties

If you are still seeing a downtime message then follow these instructions to clear your browser cache:  

Sorry for the trouble I know it causes when we are down.

Be sure that we are looking hard into the situation to keep your service as stable as you and we expect.

:: Justin ::

Therap Services, LLC Becomes Oracle PartnerNetwork Gold Level Partner

PR Newswire Logo Oracle Gold Partner Logo


WATERBURY, Conn., April 7, 2014 /PRNewswire/ – Therap Services, leader in electronic documentation software for Intellectual Disability and Developmental Disability Service Providers, today announced that it has achieved Gold Partner status in Oracle PartnerNetwork (OPN).

By attaining Gold Level membership, Oracle has recognized Therap Services for its commitment to establishing Oracle related knowledge in delivering a fully accessible and responsive electronic documentation software solution and for uniquely addressing the challenges of joint customers as they constantly strive to increase efficiencies.

Therap Services, as a certified Electronic Health Record (EHR) and documentation software solution for I/DD Service Providers, meets the documentation needs of individuals, their circle of support, provider agencies and government agencies. Therap’s applications include more than 70 modules utilized across disciplines in the intellectual and developmental disabilities field per CMS home and community-based services (HCBS) requirements; from documentation of service provision through a daily note, to person-centered planning tools, health assessments and individual care plans, an electronic MAR integrated with an industry-standard drug database, an individual referral process for state and multi-provider systems, a comprehensive report library for internal and external audits, to electronic billing direct to Medicaid. The focus of the disability service industry is on community inclusion and integration; Therap’s web based documentation components include mobile applications and electronic visit verifications. Oracle’s unique database and application tools are critical to Therap’s system.

Therap’s EHR has the documentation components needed by Intellectual Disability and Developmental Disability Service Providers to maintain their focus while adapting to a changing environment in the Human Services industry. Use of Oracle’s tools allows Therap Services to meet I/DD Service Provider’s standards in maintaining a secure, reliable and fully accessible application with integrated accountability features. State and federal agencies and standards, including CMS and HIPAA, mandate strict requirements on accurately tracking incidents, reports of abuse and neglect, health data trends, outcome measures and prevention of Medicaid fraud. Oracle’s platform tools enable Therap to meet these standards throughout the application. Therap’s customers can complete and monitor documentation efficiently, enabling them to focus on providing higher quality services to individuals with intellectual and developmental disabilities.   

Richard Robbins, Therap Services Founder and CEO, states: “There is a wide breadth of services required by individuals, families, providers and government agencies supporting the intellectual and developmental disability community. Oracle’s unique combination of software and hardware solutions is a critical component of our COTS SaaS product. We have been using Oracle since the company was founded. Becoming a Gold level member of Oracle PartnerNetwork is a reflection both of what we have achieved and what we expect to create in the future with Oracle.”

With its Gold status, Therap Services receives the benefit of being able to start developing specializations that will allow them to grow their business, increase their expertise, reach higher levels of customer retention and create differentiation in the marketplace. Gold members also become eligible to resell all Oracle technology products and can apply to resell Oracle Applications and Industry Solutions. In addition, they receive access to Oracle account representatives and My Oracle Support updates for all products, discounts on training, limited free assessment/exam vouchers, reduced rates on the purchase of Oracle licenses for internal use, discounts on advances customer services and more. For more information about the benefits of becoming an OPN Gold level partner, please visit:

About Therap Services, LLC

Therap Services certified EHR and documentation software solution is utilized by 225,000 users in 1,300 Intellectual Disability and Developmental Disability Provider Agencies across 47 states. Use of Therap Services is mandated by five state governments. Therap’s software solution is used in home and community-based services (HCBS), intermediate care facilities for the developmentally disabled (ICF-DD) and other settings to document waiver service provision, employment supports, case management, incident reporting, management of staff training records and for electronic billing claim submissions directly to Medicaid. Therap Services is HIPAA OMNIBUS ACT of 2013 compliant. Learn more at

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle’s partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit


Oracle and Java are registered trademarks of Oracle and/or its affiliates.

Contact: Leah


SOURCE Therap Services, LLC


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August 2014
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Electronic Documentation
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to Persons with Intellectual & Developmental Disabilities