Friday afternoon webinars
What a busy Friday today was, lots of great planning meetings in the office and then an afternoon full of webinars, including these two:
Present and future CCHIT features for Certified Trainers
The Oregon ISP for the Oregon User Group
Thanks to Allison for setting these up and recording them
Enjoy
:: Justin ::
Therap in Boone County, Missouri
I had been doing really well with my whole blog-post-a-day thing, but last week’s travel schedule finally got to me!
There are though a few things I really should catch you up on.
One of the most exciting was the day that Jeff, Sazzad, Pushpita, Naim, and i spent with the folks in Boone County, Missouri. We have been implementing our Oversight Accounts in a number of states for a while now, but thanks to a few counties in Oregon and Missouri (along with some boards in Colorado) we are finding out how well the system works in a whole new role.
Working with counties is proving to be a very interesting challenge/opportunity in many ways. I a lot of respects they operate like a small state. However the providers who are within a county and fall under that oversight account may well provide services in multiple local counties so it is imperitive that individuals are only linked to the right county (and possibly the right state or multi-state provider!).
What is increadibly exciting to me is how well our Oversight Accounts and Therap for States and Counties deals with all these complications to make sure that the right data is shared with the right people across providers and agencies.
And now with the new 1115 People First Waiver in New York it looks like we have a whole new environment to implement in.
Given quite how many years we have been working on all the cross provider issues, it is very exciting to see it all coming together.
:: Justin ::
Monday in Portland, Oregon
It’s an age since I last blogged. I hope you all had a tremendous thanksgiving, I know I did! Lots of family and lots of good food, doesn’t get much better than that.
This is the start of a two week odysee for me as I visit with folks around the country seeing some of the amazing things that folks are doing with Therap and building tools that will truely change the world for people with developmental disabilities and the folks who support them.
Today I am in Portland, Oregon with Anna for a meeting to discuss bringing the Oregon ISP into Therap. It’s going to be a great project that I think will benefit Therap users everywhere.
Lots more on this in the coming months.
:: Justin ::
A quick trip to the left coast
I have been slacking a but recently on the blogging front. One reason is a bit of a crazy travel schedule!
I spent Monday in Easter talking to the folks ag Linn County in Oregon as well as the State of Oregon Licensing Department, both of whom are doing some very cool things harnessing the power of Therap.
Then it was off up to Seattle (I finally got to drive the highway to Olympia, WA)
Tuesday I was meeting with another great group of people, this time in Bremerton, WA which meant I got to take the ferry to work. Does it get any better than that?
I really liked Seattle, looking forward to an excuse to come back.
Enjoy the photos:




:: Justin ::
Working with Licensing in Oregon

We are very excited about the number of Oregon agencies that we have using Therap. Over the past few years, Anna and Allison have been up and down the highways or Oregon setting up and training folks.
One of the significant impacts of this is that now, when surveyors from The DD Licensing Unit of the Office of Licensing and Quality of Care come out to do their surveys, more and more of the data and records that they need to look at are on Therap. This means that surveyors need a log in into each provider making for lots of extra work for provider administrators and many, many accounts for the surveyors to remember.
Over the past few months, we’d been working on setting up an opt-in system so that the surveyors can log into one central “parent” account and from there will be able to access the data that they need to in order to prepare for and complete their surveys.
While change like this is always a little disconcerting (I still love the looks I get from potential customers when I suggest that they should be giving parents and guardians direct access to data) I think it is really part of the overall progression towards and accountable, transparent, and cost effective system that makes life better for everyone.
I can still remember that the part of instpections I liked least as a provider was sitting watching the surveyor read books. How much less stressful would it be if they could do all that reading first and then when they were on site spend the time talking to staff and people receiving supports. Well maybe Oregon is leading the way in that direction.
For more information on how this is all working, check out the links on our Oregon page.
This will also show how Providers using this method are complying with HIPAA by making sure that all access to their electronic Protected Health Information is tracked.
:: Justin ::
Vote for PCL!

Our friends at Partnerships in Community Living in Salem, Oregon sent this over.
Take a look and as they say, vote early and vote often!
Hello everyone,
Many of you already know that we recently submitted a video to the Dell Mobility Challenge. The idea of this challenge was to highlight the ways in which companies could use mobile technology to increase productivity.
We have now entered the “Public Voting” phase of the Dell Mobility Challenge. This is our opportunity to win $50,000 worth of Dell products. We need as many people as possible to vote for our video. In return for voting you get entered into weekly drawings to win a dell laptop. (From Dell)
To vote go to the following link:
http://dell.promo.eprize.com/mobilitycontest/gallery?id=642
Click on “Get Started”, then “Register Now” if you have not yet registered.
Then you will need to navigate back to our video, it is in the “Large Enterprise” section and is the only Video.
Now you can rate the video in 5 different categories and also click on “Vote for this Entry”
You get one vote per day, so please use it wisely (aka vote for us everyday)
We need as many votes as we can get, so feel free to log in and vote for our video everyday between now and March 28th.
–Andrew Mason
IT Manager
Partnerships In Community Living
Of course, if you have anything similarly innovative, we’d love to know.
:: Justin ::
Fishkill in the palm of your hand
At our National Provider Administrator Conference, we will be launching our new Mobile Conference Application. This is something we tested last year in Oregon and you can now see in its full glory.
Any web accessible phone or device will be able access it and you can even set up a cute little icon on your screen:

Then you will see our main menu:

and as much as you want to know about what is going on:


Then if you have comments you can share them with the rest of the conference by filling out this form:

Doing that will share your comments with the rest of the Conference on screens that will look something like this:

This will be a great way to keep up with the very latest happening, be sure to join in.
:: Justin ::
User Presentation :: 4 :: Paul Smith & Cathy Rathburn – Therap for Multi-State Providers
Paul Smith & Cathy Rathburn: Therap for multi-state providers
Dungarvin’s use of Therap currently extends across 6 states, 200 locations, 700 individuals served, and more than 1000 DSPs.
An open discussion on the challenges (and opportunities) faced by provider agencies operating across multiple states, such as, but not limited to:
- Developing a repeatable implementation process
- Balancing state specic needs with organizational standards
- Facilitating “national”, or “corporate”, access
- Developing “local”, subject matter experts and Provider Administrators
- Assessing the impact on existing systems, processes and procedures
02/08/2011, Tuesday, 01:30pm
Related:
List of Users’ Presentations
National Conference’s Page
Registration
User Presentations :: 3 :: Holly Pharms & Sheena Watkins – Tricks & Tips from the Westside

Tricks & Tips from the Westside
Human Resources Manager & Quality Outcomes Manager respectively, of Community Support Service, Salem, Oregon
Feb 9
12:30pm
User Presentations :: 2 :: Kristen Thompson: One Provider Administrator’s story of ‘Going Live’

Kristen Thompson: One Provider Administrator’s story of ‘Going Live’
Kristen Thompson is the Washington County Director, and Therap Provider Administrator for Danville Services of Oregon
In March of 2010, Danville Services of Oregon had its first ‘Go Live’ date, transitioning to T-Logs, GERs and S-Comms. As the Provider Administrator, I participated in all of the training sessions and fielded calls from all levels of the agency, directors to direct support staff. I kept notes and a record of all calls that came in the first week of the transition; I can tell you exactly how many passwords I had to reset! I found it most interesting that the transition was perhaps more difficult for those directly managing staff, while the staff themselves, seemed to move seamlessly into using Therap. I propose a brief discussion on the experiences I had while my agency transitioned to Therap.
02/09/2011, Wednesday,10:00am – 11:00am
Related:
List of Users’ Presentations
National Conference’s Page
Registration









