Welcome to Therap Services!

Therap Services is an online software service that provides secure, HIPAA compliant documentation, reporting and communication for I/DD provider agencies. The Therap system features applications that staff use to document supports provided to individuals with integrated billing options as well as tracking employment, staff training, staff schedules and a variety or other services.Therap also provides extensive support in setting up and handling the transition to electronic documentation, and has lots of great online tools for training staff to use Therap.

HIPAA v5010 Electronic Billing

Federal compliance requirements in effect from January 1, 2012

Effective January 1, 2012, providers of developmental disability services are required by a federal mandate to use the HIPAA Version 5010 standard for electronic claim transactions. We are pleased to announce that Therap’s Electronic Billing system has been successfully upgraded to support Version 5010 compliance requirements.

Click here to download a summary of the changes in the latest version. This will provide you with the information you need to make a smooth transition to v5010 Electronic Billing.

If you have questions, please contact us.

Electronic Billing

Electronic Billing assists providers funded by Medicaid. Users can create and send professional claims for a single or multiple individuals and for one or more of their service lines. When users create new claims or update existing ones, the invoices are available to them in PDF format which they can have printed out.

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Therap & Incident Reporting

The General Event Reports (GERs) also known as the Incident Reports have been designed to track multiple related incidents for an individual. Using the General Event Reporting tool, users can report and follow-up on a wide range of incidents including injuries, behavioral concerns and accidents among others.

The GER also lets users track the comments of witnesses for each event. By simply entering the names of witnesses in a GER, users will get links to witness reports which will let them review detailed comments on what was witnessed during an incident.

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Get in Touch

Contact any of the listed people from Therap if you have questions about our services, pricing or if you are having trouble with anything in Therap. We’ll be happy to hear from you! Write to us, if you prefer.

Jeff Case

Central Region


Calvin Christensen

Training &


Heather Thornton

Billing Specialist


Brie Nihan

Billing Support


Justin Brockie

Chief Operating Officer


Peter H. O'Meara

Director of
Government Relations


Jeff Covington

State Project


Sazzad Rafique

Chief of
Software Design


Matthew Rice

Matthew Rice

Regional Therap

Mosaic (Kansas)