ISP Data
“ISP” is a pretty familiar acronym in our field. Here is Hawaii we know it means “Individualized Service Plan”. These type of acronyms often make our lives easier by not having to say or type out the long name the stand for, but at times they can confuse communication and limit our thinking.
In the Therap system, the ISP Data module and see how easy it is to create custom individualized goals and objectives, break these down into as much detailed steps as desired and measure them in the language and format that best demonstrate the ability of the agency and their staff to achieve real and measurable results for the individuals they support. Because of all this, it is easy to take a look at this module and say OK I know what this does, but from my experience this would be limiting your thinking and the full potential that the module has to help your organization.
Many of our long term customers all across the US have already figured out something that Hawaii users are just starting to take advantage of.
Here is the secret…..the ISP Data module is a powerful tool for capturing, managing, sorting, and crunching all kinds of data, in addition to ISP specific goals and tasks. For example, if there is a form that someone in your organization fills out on a regular basis, daily, weekly, monthly, whatever…and you at some point pull this information together into a summary (or wish you actually had the time to get to this) then chances are very good the ISP data module can flexibly adapt to improve the way you capture this information and eliminate yet another paper form.
As an example, in Hawaii we are using this module to capture care coordination functions, productivity data, fire drills, safety awareness, job coach activities, just to name a few. It can be challenging to wrap your head around this at first, but once you do you will capture more data in less time and you will be able to make use of this information.
If you have not taken a peek into the Global Library it is worth a careful look. There are literally hundreds of examples of different application for the ISP module. Give me a call and I will happily walk you through all of this and give you specific direction and examples.
Alaska – Communication Across the Frozen Tundra
In Hawaii believe it or not we have some similarities to our neighbors in Alaska, and it is not that we are both right next to each other just to the Southwest of California as most of our grade school maps and puzzles teach us as children.
We both have geographic barriers to communication and movement. In Hawaii it is the Pacific Ocean that separates us from island to island, and in Alaska is it the vast expanses, frozen tundra, and rugged mountain ranges. They have strong winds, we have strong currents. They have bears, we have sharks. They have inches of snow, we have inches of rain. They have lethal cold spells, we have…………..coconuts. OK maybe that’s not so similar, but sometimes they do fall on people’s heads and have been known to kill.
My point is when you can’t move paper around the internet can be a business saver and even a lifesaving way to communicate vital service and support information, and keep your agency running smoothly and make sure you know what’s going on. Just an ordinary day for Therap. If you are snowed in and looking for something different, call me and take a look at Therap today. We can set up an internet based presentation so you don’t even have to leave the house. Therap goes great with coffee.
Welcome Alaka’i Na Keiki
I had the pleasure of spending time today with the fine team at Alaka’i Na Keiki. They provide high quality Behavioral Health Services to people in Hawaii, and are also one of the newest Therap users in Hawaii. Electronic documentation is new territory for them, but they are more than ready to take advantage of the efficiencies and opportunities to capture more information and use the time savings to spend more time delivering the high quality services they are known for. Therap’s HIPAA compliant communication features will allow them to stay in closer contact agency wide. Welcome aboard!
Alaska Ho!
Aloha everyone,
I am looking forward to spending some time in Anchorage and the surrounding area at the end of this month. I am very grateful to the folks at AADD (Alaska Association of Developmental Disabilities) for including me on their agenda. I will be highlighting the reasons why organizations instantly benefit from using Therap. The tools and resources built into Therap make doing business much easier at every point along the way. Of course hundreds of agencies, including many in Alaska, already know this.
Looking forward to reconnecting with folks I have met a talked with, and meeting new people. I will be around Anchorage all week, if we are not already scheduled to get together give me a call. I will be happy to stop by to learn about your unique business and service model and show you how Therap can eliminate headaches and provide you with powerful new options.
If you don’t see me, it might be because I am so bundled up in jackets trying to stay warm. I will try to bring some Hawaii sunshine with me. Do I really need to rent a snow machine? or was that guy pulling my leg…?
Tri-Counties Regional Center
It has been a very fun time here in California on my July tour, and I have enjoyed spending time in another Regional Center and meeting more of the wonderful people that choose to work supporting people with developmental disabilities and their families. No one in California can really complain too much about their geography, and the folks in Tri Counties are no exception. This is some very beautiful coastline. Of course all the folks I have met with are too busy working hard to enjoy it all the time. They are committed to raising quality or care and realize that Therap is a big part of their short and long term plans to keep their agency moving forward in the right direction. If we didn’t get a chance to get together, give me a call because I will definitely be back soon.
Easter Seals Hawaii

I have been spending a little time recently with one of our newest customers here in Hawaii. It is so much fun they are a great group of people who are quickly mastering the Therap system. After just a few short weeks in the system they are already writing ISP’s. Keep an eye out for some of their work in the Global Library, you are sure to find some good things there in the future. Keep up the great work friends!!
Southern California
I am enjoying my time in Southern California this week. I have been meeting some really great providers and showing them how Therap can help them raise quality and save time and money.
I also got to spend some time with Home of Guiding Hands, a great organization, with a very good team. We spent some time looking at their ISP Plans and ISP Programs. There are just so many options for putting information into Therap and for pulling information out, that the challenge sometimes is picking the way that you want to use.
If you are in Southern California and we have not met yet, what are you waiting for.
Our paths will cross soon, and you will see why hundreds of providers all across the United States are excited about their documentation. When was the last time you actually got excited about writing a case note, or a progress report. Probably never, but that’s because if you are not using Therap your doing it the hard way.
Talk to you soon, and look for me driving around on the freeway system here. You’ll probably be passing me as I am still getting used to how fast people drive here.
Aloha!
Announcing More California Stops
In addition to spending some time in San Diego sharing the benefits of Therap, I will also be spending some time in Los Angeles. I am now happy to be announcing the official dates and locations where you can pop in for a quick Therap overview:
Wednesday, March 10, 2010
Diamond Bar – Holiday Inn
21725 E. Gateway Center Drive
DiamondBar, CA 91765
Times: 1pm, 3pm, 5pm & 7pm
-and-
Friday, March 12, 2010
Burbank – Holiday Inn
150 E. Angeleno
Burbank, CA 91502
Times: 1pm, 3pm, 5pm & 7pm
I am very excited to meet some more of the wonderful people that work in this field. Have you noticed how many really great people there are in our field?
Whether you work in a residential program, community-based program, supported living, supported employment, habilitation, or anything else, Therap has the technology to make your organization run better, and chances are I’ll like you.
Come see for yourself.
California…Here I Come!
Keep an eye out for the Therap Orange in the Golden State. I’ll be headed over there to share the wonders of Therap with many high quality providers who are looking to stay on top of the technological innovations that have helped so many other providers maximize their time and money.
I’ve been thinking of that song — “California here I come…right back where I started from” For me this is so very true. I was born and raised in California, and I am looking forward to revisiting some old familiar places. So… as Therap continues to grow in the West, I’ll be heading East to be part of the excitement.
You know, there has never been a better time to add Therap to your organization. The budget crisis we are experiencing is a form of growing pains for our industry. It is a sign we are reaching and supporting more people than ever. To continue to grow we need to get more efficient; and good technology has proven over and over again to be an effective way to grow while improving quality and controlling costs. This is not just in our field but in almost every industry. Therap is that “good technology” in our field, and over 40,000 professionals already know this.
But you don’t have to take my word for it, come out and see for yourself. Here are the first of several stops I’ll be making on my upcoming California tour:
Tuesday, March 9, 2010
La Mesa – Holiday Inn
8000 Parkway Dr., La Mesa, CA 91942
Times: 1pm, 3pm, 5pm, & 7pm
Monday, March 15, 2010
Escondido – Comfort Inn
1290 West Valley Parkway, Escondido, CA 92029
Times: 1pm, 3pm, 5pm, & 7pm
Tuesday, March 16, 2010
Mission Valley – Holiday Inn
3805 Murphy Canyon Road, San Diego, CA 92123
Times: 1pm, 3pm, 5pm, & 7pm






