Customer Support Blog

Many Therap modules support additional file attachments. For example users are able to attach file documents with progress/shift notes (T-Logs), Individual Service Plans, secure messages (SComm) and Personal Finance transaction receipts. In all these cases, the attachment feature supports an additional scanning option. If you hit the scan button on the Therap form, it finds the scanner, uses it to scan the document in the device and saves it in Therap as an attachment.

In regular situations, a user would have to use the scanner’s program to scan and save the file and then upload it with online forms. With Therap’s scanned document attachment option, all of this is reduced to a couple of clicks (just Scan and Done).

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