Customer Support Blog

 Archive for the ‘Tanm’s Posts’ Category

California, New York
For everyone interested in meeting other users from their regions to discuss the Therap system in order to get a better understanding of it, there are User Group Meetings coming up this February.
View List of User Groups

New/Interested Providers
For agencies who are new to Therap, you could attend User Group Meetings or the Therap Information Sessions. These free sessions are especially suitable for those who just want to find out about Therap’s suite of applications for intellectual and developmental disabilities services. There are information sessions taking place in Illinois, Alaska, Michigan and California.
View List of Therap Information Sessions

Related:
Therap Services in Illinois
Therap Services in Michigan
Therap Services in New York
Therap Services in Alaska
Therap Services in California

The big event each year for us in our National Conference where we have hundreds of attendees from all over the country, full of energy and enthusiasm, for three days of all things Therap!
As the new year begins, it takes us closer to this year’s National Conference :
January 29-31, 2013

If you haven’t registered yet, click on the register now button to do so. If you have, we have the schedules ready so you can start planning your time there this year.

Event highlights include:
* Hands-on training on Therap modules including Individual Service Plans, Health Tracking and Billing
* Sessions for advanced level users and certified trainers
* User presentations on implementation and usage
* Focused sessions for states, counties and multi-state providers
* Brainstorming and requirement analysis for future upgrades
* Presentations by other vendors
The details of the sessions and timings are available in our schedule:
Download Full Schedule | Catalog of User Presentations

Venue & Accommodations:
Ramada Hotel & Conference Center

Many of you probably had bookmarked the Therap’s Secure Login page on your browsers. Since the 2012.2 Release, we’ve been asking users to check and update the bookmark so that it points to:

Most browsers have a “Bookmarks” option on the menu-bar, and within that an Organize or Manage feature. That is where you can go to make sure the bookmark you have is the correct one. You will see a list of URLs you have saved and you might have to right-click on it to find an Edit option e.g., if you are using Google Chrome. Here are the user guides on how to manage bookmarks for the major browsers:

• Mozilla Firefox
• Google Chrome
• Microsoft Internet Explorer Favorites

Justin gives a quick overview of new features in Therap 2012.2, which include Individual Budgeting, Security Profiles for managing users, updates in GERs and ISPs and more. Read the Release Notes for more information.

With this release, we will be introducing a new ISP module called Individual Support Plan, based on Oregon Technical Assistance Corporation (OTAC) specifications. Watch Justin give a walkthrough of the this module in the Beta Release of Therap 2012.2

Justin gives a quick walkthrough of Therap’s new Individual Budgeting Application. Please note that initially this is being piloted by the State of Nebraska. If you would like to try out the application in your agency, please contact us.

Justin gives a walkthrough of Security Profile from the beta release of Therap 2012.2

Justin gives a demonstration of the new interface for managing caseloads from an oversight account in Therap 2012.2

The Therap Regional Conference at Colorado will be held at the Ramada Plaza Denver North, 1-2 August, 2012. We are looking forward to a successful conference with your presence there, and would like to inform you that you can register with the Early Bird Discount if you register by July 18, 2012. You can also get reduced rates on rooms from the hotel by asking for the Therap Services block rate, if you book them by July 20, 2012!