Customer Support Blog

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One of the major strengths of Therap’s health information tracking system is its powerful reporting features. A good example of this is Therap Health Care Reports which aggregate and summarize health information from different sections of the Health Tracking application (e.g. vital signs, height/weight, respiratory problems, medication history, lab test reports etc.), as well as other modules such as General Event Reports and Individual Data. Here are some of the useful features supported by the report –

Flexible parameters
The report supports flexible options to select date range and select report sections. Report sections may include some or all of the health tracking records.

Clean summarized view
All information is arranged neatly in simple, tables.

Printable PDF format
The reports can be viewed and saved in printer friendly PDF format.

Saving for later use
Once drawn up, users are able to save them within the system to use later.

Comments & recommendations
Relevant comments and recommendations can be saved with the health care reports.

As of January 1, 2012, health care providers, payers, software vendor (e.g., Therap), and clearinghouses/third-party billers – must conduct all electronic HIPAA transactions using Version 5010 standards, according to CMS requirements.

Therap’s electronic billing system is ready to handle 5010 transactions. Therap is, and will continue to provide necessary support and training to all our users.

Looking onward the next task is to move on to ICD-10 codes for medical diagnosis and inpatient procedures by October 2013. Between then and now, a number of milestones will have to be achieved by everyone involved. A detailed timelines of activities on the path to Version 5010 and ICD-10 compliance, is provided by CMS here. CMS is also offering a desktop and mobile app for this purpose that you should definitely check out.

Among the applications we have recently released in beta (due for production release in mid January) is the Individual Care Plan module. This is one of the applications we have developed to meet our CCHIT goals – we plan on being fully CCHIT compliant by mid 2012.

As the name suggests the module is designed to more efficiently document and manage individualized care plans by tracking problems, goals, and approaches to meet those goals. Notable application features include –

• The ability to add review comments and team meeting notes
• Ability to discontinue care plans once goals are achieved
• Ability to create and publish Care Plan Templates for approval and save the templates in a Global Template Library
• Notifications for Care Plan Template authors when care plan templates are published

For further details please see our user guides on Individual Care Plans. Please note that these are currently in progress and are subject to change.

You can also try the beta application which is currently available online. While you are doing that, please send us your feedback so that we can further improve these for you.

Therap is buzzing at the moment with excitement and action as we prepare for the coming year and the release of Therap version 2012.0.

Resources

To learn more of what to expect this January, here are a few resources, including a Beta Testing site, where you can try out the modules and features, and send us feedback:

• Release Notes
• User Guides (In progress)
• Try out the Beta

Webinars

Justin had held two webinars where he went through the upcoming features. You could view a recorded webinar from the 15th if you’ve missed them:

(View on YouTube)

As the number of agencies using Therap expand, we are learning more and more about developmental disabilities services industry and improving our system in order to provide an efficient documentation solution, that complies with industry standards such as CCHIT and HIPAA. We hope you find the upgrades helpful and look forward to your feedback.

Its time for another release, which will take us to version 9.2 of Therap Applications. In this release there will be usability enhancements as well as new features like the support for Pre-Vocational Services in Habilitation Checklists for users from New York and support for the new HIPAA standard 5010 that will affect how agencies do billing. To learn more about the new standard, you can refer to this blog post on ASC X12 version 5010 compliance.

Please read through the Release Notes to learn more about all the updates.

Conferences:
Our conferences are great opportunities to learn about the newer features and the updates first-hand. We are holding two in the coming month of December, one at Florida (Dec 6-7) and California (Dec 7-8).

The big one, is also near, the National Conference for Provider Administrators between Febraury 7-9, 2012. This is a chance to meet the majority of the Therap team, including all the support staff and a few of the chief developers, as well as other folks from the ID/DD industry. Apart from training sessions, there will be lots of discussions, feedback sessions, brainstorming and presentations from users. Learn more about the sessions, the schedule, and register online from this page.

We’ve also added an extra day for Government Administrators, which is February 6, where we’ll describe and discuss the part of the System for State and County officials in charge of administering and supervising ID/DD services in their regions.

To help users get acquainted with the changes we have brought in Therap 9.1, we have put together a quick guide with all the Administrative and User specific features that we have enhanced. Here is a list of the topics that we have covered:

• Administration Specific Enhancements
  • Individual Intake
  • User Privilege
  • Administrative Roles
  • Administrator of the Agency
  • Agency Wide Roles
  • Common Roles and SComm Roles
  • Create New Super Role
  • Create New User
  • Resetting Passwords
  • Edit Shared Contact
  • Discontinue Custom Field

• User Specific Enhancements
  • Individual Data
  • Allergy Profile
  • Configure Notification Profile
  • Compose SComm message
  • T-Log Search
  • ISP Data Search

Click on the following link for details on these changes:

http://support.therapservices.net/display/documentation/Enhancements+in+Therap+9.1

Do send us you feedback on our system and our support materials!

Thanks.

Labiba