Customer Support Blog

 Posts Tagged ‘User Guide’

To help users get acquainted with the changes we have brought in Therap 9.1, we have put together a quick guide with all the Administrative and User specific features that we have enhanced. Here is a list of the topics that we have covered:

• Administration Specific Enhancements
  • Individual Intake
  • User Privilege
  • Administrative Roles
  • Administrator of the Agency
  • Agency Wide Roles
  • Common Roles and SComm Roles
  • Create New Super Role
  • Create New User
  • Resetting Passwords
  • Edit Shared Contact
  • Discontinue Custom Field

• User Specific Enhancements
  • Individual Data
  • Allergy Profile
  • Configure Notification Profile
  • Compose SComm message
  • T-Log Search
  • ISP Data Search

Click on the following link for details on these changes:

http://support.therapservices.net/display/documentation/Enhancements+in+Therap+9.1

Do send us you feedback on our system and our support materials!

Thanks.

Labiba

Last week I had the pleasure of showing our two incredibly smart interns around Maine. We also meet with a few Maine providers, discussing how they are using the user guide, if it has been helpful,  and thoughts on improving it…(please send in your comments if you have some ideas) No matter how often I wander through Maine’s various areas,  I’m always surprised and excited that I get to live in such a beautiful state.  Iona and Danica were great sports, they certainly are good travelers…we spent loads of time in the car driving from agency to agency and then in between times were able to travel to some of Maine’s most beautiful areas.

This morning we had a bit of an early start, going to Downeast Horizons in Ellsworth at ten a.m. to meet with Jeff Jones (the first guy we’ve met with).  Jeff was very helpful with providing some ideas and feedback on the user guide, though he, like everyone else, hasn’t used it very much.

Afterward, we walked around Bar Harbor for a while and check out all the neat, artsy little shops in the area.  We had a tasty, but simple lunch in town and then continued on our way back to Auburn.  The ride was long, but we got to listen to Harry Potter and the Half-Blood Prince on tape.  I, of course, nodded off.

We got to the Marriott in Auburn and took a quick trip to the Walmart, where we bought our dinner.  It’s maybe the classiest thing I’ve ever eaten.  Spaghettios and Nestle Chocolate Milk.

We have an early morning to catch our 11 o’clock train out of Boston.  I’m pretty excited to go home, but I had a ton of fun this week and it was really interesting to get to see the places where Therap is used.  We owe a ton to Deb for putting up with us and taking us to so many cool places.  Thanks a bunch!