Therap Services for Developmental Disability Agencies


Therap Services is an online software service that provides secure, HIPAA compliant documentation and communication for developmental disability provider agencies. The suite is made of programs that cover extensively supports provided to individuals as well as programs that help an agency manage employee training and certifications, and also schedules, and also billing. For details check the Resources box on the right.

Therap also provides extensive support in setting up and handling the transition to using a software system, and has lots of great online tools for staff to learn how to use Therap. There are also conferences all year around the country that are great for getting hands-on training on Therap and also to learn from agencies who are already using the system.

Therap & Incident Reporting

The General Event Reports (GERs) also known as the Incident Reports have been designed to track multiple related incidents for an individual. Using the General Event Reporting tool, users can report and follow-up on a wide range of incidents including injuries, behavioral concerns and accidents among others.

The GER also lets users track the comments of witnesses for each event. By simply entering the names of witnesses in a GER, users will get links to witness reports which will let them review detailed comments on what was witnessed during an incident.

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Service Tracking, Personal Outcomes and QA

Therap’s ISP (Individual or Individualized Service Plans) application allows agencies to create the ISP programs for individuals, to state and describe the individual’s desired goals, the methods used to achieve them and to define a scoring method against which data is entered at a defined frequency by the DSPs. This online tool is great for measuring personal outcomes and generating reports.

Medical Records, Incident Reports, and Notes

Therap’s Application suite will provide you with modules to document services and support that you provide to your clients, including:

  • Medication Administration Records
  • Incident Reports
  • Progress Notes & Case Notes

Get in Touch

Feel free to ask us anything about our services or for references

Jason Laws



Ishya Dotson

Training &


Chelsea Newby

Training &


Brie Nihan

Billing Support


Justin Brockie

Chief Operating Officer


Peter H. O'Meara

Director of
Government Relations


Jeff Covington

State Project


Sazzad Rafique

Chief of
Software Design