I recently did a webinar which i thought went pretty good. I don’t know about everyone else but even with planning it out and having an outline I always feel like I forgot to talk about something or went through it too fast.
Our agency is moving forward with everyone doing ISP’s or at least almost everyone, we still have the logistics to figure out for those that don’t work at one of the houses or office buildings. there is the issue of hardware, viruses on personal devices etc. Our IT guys are working on policies and procedures surrounding the use of personal devices. Meanwhile everyone is anxious to get started.
Now that we have gotten past Thanksgiving and are full swing in the holiday season things are getting busy around here and I am preparing to take some time off work to be home with a new litter of puppies that are due in less than 2 weeks. I’m sure that I will be doing some work from home during that time but oh well that is life and at least I get to be at home with the Emma and her babies.
I hope that everyone enjoys the holiday season and doesn’t let it get them too stressed out. Take some time for yourself and relax.
I really am excited to be an Official Certified Therap Trainer!!! I know there is so much more to learn and really I can’t wait. Therap was just introduced to Nebraska a few years ago. Very scary at first not having all of the paper to HOLD in your hands when looking at data or bring “the big books” into the meeting. Really our staff where very skeptical about all of this! “What happens if the site goes down?” Well I am very thankful that there are many different servers “just in case”. Our staff have taken very well to all of the new things we had done and what we continue to add to what we are doing! Running reports by a click of a button, who knew it could be that easy and really NO more paper cuts YEAH!
But, I really have a question for all of you…. are you ready?? Pointers… I want pointers… anything you got throw it at me (softly) or any secret tips about presenting to massive amounts of people? We are using iPads at our residents for documentation is there anything better/easier that any of you are using? Documenting medications on the Android application is so slick, but again we are using Apple lol. I have so many questions, I’m just so curious about lots of things! Thanks for hanging in there with me I promise I’ll get better at this as time goes on!
Post #1 done!
We just went through our first billing audit in years and aced it! Thank you Therap. Not only was it ever so easy to produce records, we saved trees! Our error rate is so far below the state average I wanted to get up and dance. I set up each individual in a caseload for the auditors. It really did not take much at all for them to learn how to navigate to the information they needed to see. And once they figured it out we only had to provide those few documents that are only on paper. When they did their entrance on Monday they said they would be there until Friday. They were able access information so quickly and efficiently they left Wednesday afternoon. Now on to making plans for Kansas City!
My organization started a brand new project on October 7th called the “Treatment Mall”. For anyone who does not know what a Treatment Mall is it is a lot like High School or College. Our clients attend treatment related classes from 9:00 AM-4:00 PM Monday-Friday and are not permitted to go back to their living units during this time. Being a 24/7 Treatment Center that houses 56 clients it was important to us to expand the type of active treatment we were offering so that every client was able to immerse themselves into the Therapeutic Milieu. As you can image this program has taken a lot of effort on the organizations part to successfully create the Treatment Mall and so far it has worked out pretty well. One of the main components of any project like this is how to create schedules and keep attendance. I first thought that we would be able to utilize Therap’s wonderful Training Management System but after some trial and error I realized this would not work. One component of Therap that is working very well is the Attendance Module, after a lot (hours and hours) of data entry (not my favorite part of this module and I honestly thing that this could use some vast improvement) we are up and running. So far most of the staff are liking how fast and easy it is to enter date and absolutely love the reports that are able to generate. I’m looking forward to seeing what other components of Therap can be utilized to help me with the logistics of the Treatment Mall but right now I’m just happy that the Attendance portion of this process seems to be working well.
A few months back we opened up Therap access to a pilot family to see how it goes. They have view only access for most components and limited scomm. The pilot family LOVES it. They even scomm us when they have questions or concerns about their child. Last weekend we held our bi-annual parent meeting and I offered it to other parents, with 9 more families signing up. Therap has revolutionized communication within our organization and now with our involved families. If you haven’t considered allowing family access you should think about it. It has strengthened our ties with the pilot family and provided them the convenience of checking in on their loved one when they cant drop in. So far its been a success. I’ll let you know if we develop any challenges.
—–While we have been working on using Therap to bill the State of Alaska for Medicaid services, a new challenge popped up. How can I use Therap to bill private insurance companies for non Medicaid services?
—–Anybody else out there billing private insurance for providing services, like ABA, to families with private insurance?
——What we discovered is:
- Each insurance company has different requirements.
- Each company has different data fields requirement, and even the common ones are needed in different orders.
- Often the insurance company will reject your with little explanation.
- But once you get one service through the private insurance billing, it is very repeatable.
—–The nuts and bolts of making it happen can be challenging. But once you have broken the code it can be lucrative.
Anybody else out there trying it?
As a new blogger to Therap, I wanted to start my blogging experience in a successful manner; and, in order to do that I needed to come up with a good blogging strategy. So I decided to do some research on “How to write a compelling blog article”, and I must say that there are a lot of tips and opinions on how to write a good blog. So I decided to take what I thought were the best tips and apply them to my new Therap blog!
Tip 1 – Have a powerful headline. I went back and forth with creating a headline that was interesting and powerful, yet describes exactly what I want to talk about in this blog. My first thought was “Milton’s Training Tip Tantrum” (notice the alliteration), but then I thought the word “Tantrum” was too strong and made me sound angry. So maybe a good headline would be “Milton’s Tantalizing Training Tips”, but then I thought the word “Tantalizing” described something that people may want, but then can’t have. This should not be the case. So finally, I came up with “Milton’s Training Tip Titillation”. This I believe is a headline that people will remember because it grabs people’s attention and tells people that the blog is going to provide training tips that will pleasurably excite them.
Tip 2 – Have a Theme that your audience can relate to. So I thought to myself, what is a good theme that I know a lot about…TRAINING (since I am a Staff Development Coordinator). And guess what; since this is a Therap Certified Trainers blog, TRAINING is something everyone reading the blog should be able to relate to.
So my first Training Tip is actually a reference to a FREE online learning source at http://www.gcflearnfree.org/. That is correct, it is FREE. This is an online learning source that provides free videos, step-by-step instructions, online tutorials, etc., on various learning subjects including computer software like Excel 2010 (which a lot of Therap users use for reporting). For a full list of computer technology learning just follow this link http://www.gcflearnfree.org/computers. Enjoy!
Tip 3 – Enrich your entry with various media – Don’t settle with just words. Grace your blog article with images or videos to further its appeal and complement your textual content.
So here is an example of an Excel video tutorial that you can find on www.gcflearnfree.org/computers:
Tip 4 – Tell a story – Start by raising an issue, continue with answering it and providing backup or proof, then end with reaffirming the solution to the issue you raised. Enough said…read the article.
Please stay tuned for more training tips from “Milton’s Training Tip Titillation” Blog. Until next time, in the words of SPOCK, “Live Long and Prosper”.
I can’t stress how amazingly helpful it was to pull data together from Therap over this past weekend. Easy access to tell which staff documented at which program made my job so much easier.
No one can ever tell me that I am the smartest person in regards to technology! Despite me being ready and waiting to conduct my webinar well before my scheduled time…I forgot to log on to the specfic webinar! Regardless…many folks were waiting for me to begin and I felt horrible!
Anyway….it was a great webinar and I felt like I did a better job than in past webinars. There were many great questions…and dare I say…I actually enjoyed it!! I felt more confident despite the fact that I came “late” to my own webinar!
Have a great weekend everyone!
Well, one more year has passed and I’m finally feel like I’m getting older. No more telling people I’m in my early 30s. Oh well! With age comes knowledge, right? I think I heard that somewhere…
With my knowledge I am attempting to create a mobile data infrastructure within the agency. I’m in the design stage now, but I think once it is finished and we implement a test location, it will revolutionize how we operate. I think I will have an open discussion on that on my upcoming webinar.
In the meantime, if any of you out there that have done this already have any tips or tricks you would like to share, I’m all ears!