This past week, I was able to meet with another behavior specialist from another agency to give her the “grand tour” of Therap and how she can apply the various modules to her setting. Even though we use Therap on a daily basis…it becomes “mundane” in the sense of how we use each module. By introducing someone new, it creates conversation into new ways of looking at the modules and how to better keep data. Sometimes, we can get in such a rut! I definitely enjoyed my time going over therap with her and hope to do more in the future!
Here in Utah, providers have been pushing the State to work with Therap to develop a GER interface so that information on the GER can be downloaded to the State’s documentation system. We currently fill out a GER and a state-specific form (wish I was joking but I’m not).
The State of Utah just released their online incident reporting module and I’m thinking about how the GER will need to change to make them compatible.
- What are other people’s experiences with State-specific, customized GERs?
- Can Therap really design a GER to fill out all the fields on the State’s incident report?
- Did the new GER change significantly?
- Is there a magic button somewhere that sends the GER info from Therap to the state system?
Any insights from the Therapverse would be most appreciated! Thanks!
Well, here it is… Just like I said, my FIRST BLOG EVER!
I am going to start right off and just state the truth, I have been dreading this first blog for some time now… After thoroughly contemplating how to start, what to say, what title, etc. I realized – I kinda have stage fright (or screen fright)! Those who know me personally would agree that I’m not very shy and I am rarely at a lack for words.;) Regardless, I have decided to press on – push all fears aside – and strive to create, brilliant, insightful, beautiful blogs on a regular basis! Of course, they will be a little more Therap oriented…
So now to end my very first blog on more of a Therap related note: I am extremely happy to have recently become a member of the “elite” group of Therap Certified Trainers! It was awesome to be able to hang with a few of you at the National Conference in KC. I am also very excited as I have been asked to attend the Illinios Conference in Chicago this Spring and teach a few sessions. It will be great to be able to meet even more Therap users and hopefully get to know some of the Therap staff a little more as well! :)
Well, Hello Everyone! March is here and it’s time to blog for this month!
I am very excited to say that I made it through my first time ever presenting a webinar! But, I almost did not make it lol…. I really thought it was going to be easy…No big deal…No one looking at me….I can’t hear/see people yawning….THIS IS GOING TO BE AWESOME!!!…..I was wrong!!! I think that this webinar thing is way worse than standing in front of people. I have determined I LIKE to see people and have them see me, see their facial expressions!!! Those are things that I think help you learn what you need to beef up on!
Pointers for all of you that are getting ready to do your first EVER webinar:
1. Practice to your empty room (it’s a lot different then you think)
2. Write your key points down
3. Get some ear buds/head set with microphone for presenting
4. Make sure your computer is updated so nothing pops up
5. Remember to BREATHE
6. SLOW DOWN: it will be over soon
7. Make sure you get your point across on what you are teaching!!!
No, it really was not that bad! Just talk to Allison before your presentation; she makes everything better and will have your back!!!!
On another positive note… Things have been going pretty great since we have gone paperless. Everyone can find the documentation no matter what/where it is. No papers being lost in transport!
Just want to wish everyone luck in their upcoming webinars!! You’ll do great!
Remember: What doesn’t kill you makes you stronger! :)
(ALLISON’S NOTE: Envisions is so paperless, it is NOT EVEN funny. I know this to be true!)
In the efforts to “try another way” I decided to train managers on ISP programs and ISP data in relation to the process of making coffee. I tried to explain that the ISP programs were like filters and the ISP data is the end result. It did not turn out as well as I thought, but all things considered it was a good training. They now know how to look for the new goals I have entered in the system. This will help them determine if their staff have documented on the expired goals before they were discontinued. I always give a one day grace period before I discontinue goals so that any missing information from the day before can be entered if needed. Somehow this is causing confusion, and staff continue to track on the old goals even though they see the new goals are present on the system. Training the managers on what to look for will help eliminate these errors.
What the heck is a Super Admin anyway? Some would say they are the ones that have “All the Power”, some would say “just a fancy title”, and others would say that is me, I am a “SUPER ADMIN” J Your half right and half wrong, if that is even possible. A Super Admin is a user that has the ability to have complete control over the system for your agency. Complete control means the ability to admit individuals, create and delete users, reset passwords, add templates, adjust caseloads, etc. In the smaller agencies it is the Executive Director or the CEO, in the larger agencies it can be a variety of people from the Director of the Residential Program a program coordinator or even the HR Manager. With the Super Admin role you want to keep it to a limited number of people due to the influence that this person has over your system. I recommend that there be two maybe three people depending on your agency size.
Up next in the coming weeks will be the some more admin roles that we will review. Take time and review who has Super Admin rights in your agency, maybe you have too many people and maybe you don’t have the right people taking care of the job.
I am interested in finding out how other agencies are handling the transition from ICD-9 Codes to ICD-10 Coding. The ICD-10 codes will start to be used for billing October 1, 2014. Please share how your agency is handling the transition.
Electronic Health Records Manager
Our facility (ICF/DD) recently started to transition our Support Plan documents to Therap. We chose to utilize a combination of the IPOP’s General & Residential. The combination answers the questions we felt were most pertinent and we have each discipline (PT,OT,ST, RD etc) attach the assessments to IPOP in PDF format (Un-editable). It’s not a 100% fit but as we came to learn, many of our forms/req’s were as our E.D. put it, “Our own self imposed shackles”. After the annual Support plan meeting we mail the IPOP’s to the Guardian & Our District APD Rep.
Both of the IPOP’s have an Acknowledgment option for in-servicing staff which we love (Staff are aware of our requirement to acknowledge all IPOPs and ISP Programs) and anytime theres an update to an IPOP they have to re-acknowledge.
We are now capable of eliminating our Antiquated Client Books as we now collect all of our data with ISP programs, SP is on IPOP and all Demographic info is on the EDF.
Side note: I was n DC a few months back at the Museum of American History and can you believe a few of the items on display were a VHS player, A computer mouse & a cassette tape & player? #Thatmomentwhenyourealizethethingsofyouryoutharenowantiques
Also this # used to be the pound sign. IJS
So, I recently finished a book for the book club I am in. This book blew me away. It had been recommended for several months by one of the other member of the book club. I thought to myself, “if it isn’t available in print, it cant be THAT good.” Well last month we settled on Memorizing You, by Dan Skinner.
As the (virtual) pages turned, I found myself enjoying this book more and more. Skinner is a true wordsmith, making the most mundane of comments seem lyrical, almost profound. Set in the Midwest, this book explores what life was like when trying to find oneself during the turbulent counter culture of the late 60s.
This book will take you on an amazing emotional roller coaster ride that will leave you examining your own life. I can’t recommend this book enough!
Several months ago, I was told by someone that she heard a manager say, “Does Eddie have nothing better to do than to review my Therap stuff?”
Then it hit me… perhaps people don’t understand the concept of quality assurance. Could it be that what I assume is a common concept is lost on some people? I can only imagine what this person thought I did at work all day. “Is Eddie bored so he is checking my documentation?”
When I teach classes about reviewing Therap data, I explain the concept of quality assurance. “How many of you worry about your engine falling apart when you’re driving your car? No one? Why don’t you worry about it? Could it be because you trust that the car manufacturer has some sort of QA process to ensure the quality of the product?”
I usually see some eyes light up as the concept of QA suddenly sinks in. I further elaborate that QA is a continuous feedback process to ensure certain standards are met. It’s not necessarily punitive in nature, though the lack of improvement may deem otherwise. It is a process that all managers should be doing with their employees to evaluate performance.
To really drive home this concept, I break it down into these steps:
- Determine standards and expectations
- Clearly communicate these standards and expectations
- Train and provide resources on how to meet these standards and expectations
- Evaluate performance against these standards and expectations
- Give feedback
- Re-train as necessary
- Repeat Steps 4 through 6
Wow, this ended up being a longer blog entry than I expected… perhaps I am bored :)