Certified Trainers Blog

 Posts Tagged ‘Information’

Bring on those May flowers. Gardens and fields are being plowed and planted in anticipation for the wonderful summer season that is fast approaching.  Memorial Day weekend is just around the corner; time for camping, cooking, and family gatherings.  I hope you all have a great time and be safe.

A couple of days ago, I read a wonderful article from Microsoft At Work.  The article talked about how to take control of your e-mail in different ways.  There were two areas that I really liked within this article that I would like to share with you.

First, it talked about setting up a reference system.  All you do is take your e-mails and categorize them by two different ways; Reference Information or Action Information.  With Reference Information e-mails, these are e-mails that just provide information to you as the receiver and they are e-mails that do not require action.  An e-mail that is notated as an Action Information e-mail, you the receiver are required to perform some type of action.

The last thing that this article talked about was the “Four Ds for Decision-Making”.  When dealing with e-mail, there are four things you should consider when trying to figure out what to do with the e-mail. “Delete It.  Do It.  Delegate It.  Defer It.”  By using this model for decision making, you as the receiver of the e-mail will be able to go through the e-mail quickly and effectively.

The full article can be viewed at http://www.microsoft.com/atwork/productivity/email.aspx.

At LifeQuest we are very excited about the Individual Home Page!

While in New York JP (my husband) and I were able to connect with family for dinner at PJ Clarke’s in New York City.  It was a very enjoyable evening!

Of course servers using a touch screen wall mounted computer caught my attention.  I was impressed with the efficiency of processing orders  It was very busy in the restaurant and I was impressed with how quickly they processed numerous orders and quickly entered updates.  If someone ordered another drink it was a quick entry into the computer and on to the next customer. 

While I was too far away to see “details” of the screen I was able to see there was a screen that had the layout of the restaurant.  The server would touch the table and another screen quickly popped up and they again touched several sqaures (very rapidly I might add).  I’m assuming it had categories such as drinks, appetizers, dinners, etc.  When they were ready to process the bill a receipt appeared on the screen. They were able to process credit cards with this same computer and print receipts on a small stand by the computer.  Minimal space required for the entire operation.

The Individual Home Page is evidence that Therap is once again responsive to feedback and making access to information for employees/families reviewing and entering information more user friendly and efficient.

Thanks Therap!