{"id":119,"date":"2026-03-25T09:49:33","date_gmt":"2026-03-25T09:49:33","guid":{"rendered":"https:\/\/www.therapservices.net\/blog\/?page_id=119"},"modified":"2026-04-20T17:01:45","modified_gmt":"2026-04-20T17:01:45","slug":"efficiency-at-scale-how-dungarvin-saves-time-with-therap-services-documentation-system","status":"publish","type":"page","link":"https:\/\/www.therapservices.net\/blog\/efficiency-at-scale-how-dungarvin-saves-time-with-therap-services-documentation-system\/","title":{"rendered":"Efficiency at Scale: How Dungarvin Saves Time with Therap Services\u2019 Documentation System"},"content":{"rendered":"<p><!-- Custom Style -->\r\n\r\n<style type=\"text\/tailwindcss\">\r\n\r\n\r\n    #search input::placeholder {\r\n            color: #000000 !important;\r\n            opacity: 1 !important;\r\n        }\r\n\r\n    #search button {\r\n        color: #0c4c7c !important;\r\n        border-radius: 10px;\r\n        cursor: pointer;\r\n    }\r\n    \r\n\r\n        div#search 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<\/style>\r\n\r\n\r\n\r\n<!-- Post Header -->\r\n<header class=\"header-gradient\">\r\n    <div class=\"max-w-[1080px] mx-auto text-left\">\r\n        <h1 class=\"text-xl md:text-2xl font-bold mb-4 md:mb-6 leading-tight text-therap-black\">\r\n            Efficiency at Scale:<br> How Dungarvin Saves Time with Therap Services Documentation System\r\n        <\/h1>\r\n        <div class=\"flex justify-start\">\r\n            <div class=\"flex items-center gap-2 font-bold\">\r\n                <div>\r\n                    Author: Claire Faulkner\r\n                <\/div> |\r\n                <div>\r\n                    Category: <a href=\"https:\/\/www.therapservices.net\/blog\/search\/?q=User%20Story&category=category\"\r\n                        class=\"text-therap-blue hover:underline\">\r\n                        User Story\r\n                    <\/a>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/header>\r\n\r\n<main class=\"max-w-[600px] xl:max-w-[700px] mx-auto px-4 xl:px-0 py-12 relative\">\r\n\r\n    <!-- Featured Image \r\n    <div class=\"mb-12 rounded-3xl overflow-hidden shadow-lg border border-gray-100\">\r\n        <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"https:\/\/www.therapservices.net\/images\/therap-blog\/blog-post-1.png\" alt=\"Communication Gap\"\r\n            class=\"lazyload w-full h-auto\">\r\n    <\/div>-->\r\n\r\n    <!-- Content -->\r\n    <div class=\"content-area max-w-[700px] text-black-800 mx-auto\">\r\n        <p>\r\n            An effective documentation system goes beyond recording daily supports \u2013 it is an essential tool for\r\n            oversight and quality assurance. For Dungarvin, a multi&#8209;state service provider supporting individuals\r\n            with intellectual and developmental disabilities across 15 states, oversight is no small task. Dungarvin\r\n            trusts Therap Services' electronic documentation system to help their staff streamline documentation,\r\n            maintain compliance, and ensure quality across all service locations.\r\n        <\/p>\r\n\r\n        <p>\r\n            With Therap, Dungarvin has transformed its documentation processes, ensuring vital information is securely\r\n            stored and instantly accessible whenever needed. \u201cWith paper, you can lose documentation or not be able to\r\n            find it when you need to have it at your fingertips,\u201d says Jeni Kenyon, Dungarvin\u2019s Program Technology\r\n            Manager. \u201cTherap [helps] secure the documentation.\u201d\r\n        <\/p>\r\n        <div class=\"mt-12 block clear-both\">\r\n            <div class=\"w-full lg:w-1\/2 lg:float-right lg:ml-10 lg:mb-0 mt-10 lg:mt-0 relative md:h-fit\">\r\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 200 150\"\r\n                    class=\"quote-icon -left-12 -top-4 w-12 h-9 scale-x-[-1]\" alt=\"\">\r\n                    <path fill=\"#FFD25E\"\r\n                        d=\"M90.23,57.75c-1.87,41.26-33.63,75.15-74.76,79.62-4.51.49-9.84,1.68-10.33-5.64-.38-5.66-.13-10.18,7.52-10.99,10.02-1.06,17.91-6.61,24.02-14.58,6.12-7.98,5.71-9.46-3.44-13.49-16.62-7.31-26.05-23.04-24.83-41.41,1.09-16.48,13.47-31.33,29.99-35.99,27.53-7.76,53.17,13.25,51.85,42.47Z\">\r\n                    <\/path>\r\n                    <path fill=\"#FFD25E\"\r\n                        d=\"M194.97,56.1c-.25,41.02-35.17,78.51-75.91,81.38-4,.28-8.73,1.1-9.03-5.15-.25-5.2-1.32-10.56,6.77-11.5,10.67-1.24,18.85-7.14,25.25-15.72,4.34-5.83,4.99-9.26-3.44-12.43-17.15-6.44-26.92-22.91-25.68-40.65,1.21-17.39,12.67-31.82,29.09-36.62,26.99-7.9,53.12,12.18,52.95,40.69Z\">\r\n                    <\/path>\r\n                <\/svg>\r\n                <div class=\"quote-box-2\" style=\"opacity: 1; margin-top: 0px; margin-bottom: 1rem\">\r\n                    <div class=\"text-center text-xl px-4 text-therap-black font-medium\">\r\n                        With paper, you can lose documentation or not be able to find it when you need to have it at\r\n                        your fingertips. Therap [helps] secure the documentation.\r\n                    <\/div>\r\n\r\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 200 150\"\r\n                        class=\"quote-icon -right-12 -bottom-4 w-12 h-10\" alt=\"\">\r\n                        <path fill=\"#FFD25E\"\r\n                            d=\"M90.23,57.75c-1.87,41.26-33.63,75.15-74.76,79.62-4.51.49-9.84,1.68-10.33-5.64-.38-5.66-.13-10.18,7.52-10.99,10.02-1.06,17.91-6.61,24.02-14.58,6.12-7.98,5.71-9.46-3.44-13.49-16.62-7.31-26.05-23.04-24.83-41.41,1.09-16.48,13.47-31.33,29.99-35.99,27.53-7.76,53.17,13.25,51.85,42.47Z\">\r\n                        <\/path>\r\n                        <path fill=\"#FFD25E\"\r\n                            d=\"M194.97,56.1c-.25,41.02-35.17,78.51-75.91,81.38-4,.28-8.73,1.1-9.03-5.15-.25-5.2-1.32-10.56,6.77-11.5,10.67-1.24,18.85-7.14,25.25-15.72,4.34-5.83,4.99-9.26-3.44-12.43-17.15-6.44-26.92-22.91-25.68-40.65,1.21-17.39,12.67-31.82,29.09-36.62,26.99-7.9,53.12,12.18,52.95,40.69Z\">\r\n                        <\/path>\r\n                    <\/svg>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            <p class=\"text-xl lg:text-2xl leading-[32px] lg:leading-[40px] outer-para-text\">\r\n                Not only is information safely stored in Therap, but it is also readily available for staff to use. This\r\n                is especially useful for oversight and quality assurance. \u201cAny [data] that goes into Therap can come out\r\n                of Therap to give a bird's eye view by a couple of clicks of a button,\u201d Kenyon claims. \u201cThat makes\r\n                things more efficient and accurate, versus having somebody at a location looking for a document. It's\r\n                accessible from anywhere, at any time.\u201d\r\n            <\/p>\r\n\r\n            <div class=\"clear-both\"><\/div>\r\n        <\/div>\r\n\r\n        <p>\r\n            Since implementing Therap, Dungarvin has benefited from significant time savings \u2013 an aspect of the system\r\n            that Kenyon has received positive feedback on from numerous staff members. \u201cOur staff have a lot on their\r\n            plate. To have [documentation] be more efficient for them and not take up so much time, they can spend more\r\n            time supporting the individuals and helping them live their best lives,\u201d Kenyon emphasizes.\r\n        <\/p>\r\n        <p>\r\n            Kenyon highlights that the ease of use and efficiency of Therap have been helpful for staff, making daily\r\n            tasks significantly more manageable. She shares a story about implementing a new Therap module at a\r\n            Dungarvin location in Indiana, stating, \u201cNot even 12 hours later, [staff] emailed me and said that they love\r\n            it. It's something that typically took them two hours to do, but it took them 20 minutes.\u201d\r\n        <\/p>\r\n        <p>\r\n            With Therap, Dungarvin has transformed its documentation processes, making information more accessible,\r\n            secure, and efficient. The ability to instantly retrieve data from anywhere has been a game changer for\r\n            staff, allowing them to focus more on delivering quality support. \u201cI love Therap,\u201d Kenyon says. \u201cI\r\n            appreciate the fact that everything is instantaneous and you can see [information] from anywhere at any\r\n            given time.\u201d As Dungarvin continues to grow, Therap remains an essential tool in ensuring efficient\r\n            operations, maintaining compliance, and saving staff time so that they can focus on providing supports.\r\n        <\/p>\r\n\r\n        <!-- Testimonial 1 -->\r\n        <div class=\"quote-box-1\">\r\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 200 150\"\r\n                class=\"quote-icon -left-24 -top-6 w-16 h-12 scale-x-[-1]\" alt=\"\">\r\n                <path fill=\"#FFD25E\"\r\n                    d=\"M90.23,57.75c-1.87,41.26-33.63,75.15-74.76,79.62-4.51.49-9.84,1.68-10.33-5.64-.38-5.66-.13-10.18,7.52-10.99,10.02-1.06,17.91-6.61,24.02-14.58,6.12-7.98,5.71-9.46-3.44-13.49-16.62-7.31-26.05-23.04-24.83-41.41,1.09-16.48,13.47-31.33,29.99-35.99,27.53-7.76,53.17,13.25,51.85,42.47Z\">\r\n                <\/path>\r\n                <path fill=\"#FFD25E\"\r\n                    d=\"M194.97,56.1c-.25,41.02-35.17,78.51-75.91,81.38-4,.28-8.73,1.1-9.03-5.15-.25-5.2-1.32-10.56,6.77-11.5,10.67-1.24,18.85-7.14,25.25-15.72,4.34-5.83,4.99-9.26-3.44-12.43-17.15-6.44-26.92-22.91-25.68-40.65,1.21-17.39,12.67-31.82,29.09-36.62,26.99-7.9,53.12,12.18,52.95,40.69Z\">\r\n                <\/path>\r\n            <\/svg>\r\n            <div class=\"text-center text-xl px-4 text-therap-black font-medium\">\r\n                Our staff have a lot on their plate. To have [documentation] be more efficient for them and not take up\r\n                so much time, they can spend more time supporting the individuals and helping them live their best\r\n                lives.\r\n            <\/div>\r\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 200 150\"\r\n                class=\"quote-icon -right-24 -bottom-6 w-16 h-12\" alt=\"\">\r\n                <path fill=\"#FFD25E\"\r\n                    d=\"M90.23,57.75c-1.87,41.26-33.63,75.15-74.76,79.62-4.51.49-9.84,1.68-10.33-5.64-.38-5.66-.13-10.18,7.52-10.99,10.02-1.06,17.91-6.61,24.02-14.58,6.12-7.98,5.71-9.46-3.44-13.49-16.62-7.31-26.05-23.04-24.83-41.41,1.09-16.48,13.47-31.33,29.99-35.99,27.53-7.76,53.17,13.25,51.85,42.47Z\">\r\n                <\/path>\r\n                <path fill=\"#FFD25E\"\r\n                    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