{"id":169,"date":"2026-03-29T06:16:16","date_gmt":"2026-03-29T06:16:16","guid":{"rendered":"https:\/\/www.therapservices.net\/blog\/?page_id=169"},"modified":"2026-10-29T08:34:10","modified_gmt":"2026-10-29T08:34:10","slug":"link-associates-unlocking-new-efficiencies-with-therap","status":"publish","type":"page","link":"https:\/\/www.therapservices.net\/blog\/link-associates-unlocking-new-efficiencies-with-therap\/","title":{"rendered":"Link Associates: Unlocking New Efficiencies with Therap"},"content":{"rendered":"<p><style type=\"text\/tailwindcss\">\r\n  @theme {\r\n    --color-therap-blue: #0c4c7c;\r\n    --color-therap-orange: #ffd25e;\r\n    --color-therap-light: #f0f4e8;\r\n    --color-therap-tag: #d5e8c4;\r\n    --color-quote-1: #ffecca;\r\n    --color-quote-2: #ffe3b2;\r\n    --color-border-orange: #ffd53d;\r\n    --color-border-blue: #00437c;\r\n    --font-merriweather: \"Merriweather\", serif;\r\n    --font-lato: \"Lato\", sans-serif;\r\n    --font-inter: \"Inter\", sans-serif;\r\n\r\n    \/* Custom shades for 'black' to support manual edits *\/\r\n    --color-black-100: #000;\r\n    --color-black-200: #000;\r\n    --color-black-300: #000;\r\n    --color-black-400: #000;\r\n    --color-black-500: #000;\r\n    --color-black-600: #000;\r\n    --color-black-700: #000;\r\n    --color-black-800: #000;\r\n    --color-black-900: #000;\r\n  }\r\n\r\n  @layer base {\r\n    body {\r\n      \/* @apply font-lato bg-white text-[#333] leading-relaxed; *\/\r\n      @apply font-inter bg-white text-[#000] leading-relaxed;\r\n    }\r\n    h1,\r\n    h2,\r\n    h3,\r\n    h4 {\r\n      @apply font-merriweather text-therap-blue;\r\n    }\r\n    p {\r\n      @apply mb-6 text-black-700;\r\n    }\r\n  }\r\n\r\n  .nav-gradient {\r\n    @apply shadow-sm;\r\n    background: linear-gradient(90deg, #ffce6f 0%, #fff2c5 50%, #ffce6f 100%);\r\n  }\r\n\r\n  .hero-gradient-top {\r\n    @apply pb-4 pt-4 px-6 lg:px-12;\r\n    background: linear-gradient(\r\n      90deg,\r\n      rgb(255 214 62) 0%,\r\n      rgb(255 214 62) 45%,\r\n      #ffd63e 100% 100%\r\n    );\r\n  }\r\n\r\n  .header-gradient {\r\n    @apply pb-12 pt-12 px-6 lg:px-12;\r\n    background: linear-gradient(90deg, #ffce6f 0%, #fff2c5 50%, #ffce6f 100%);\r\n  }\r\n\r\n  .bottom-green-gradient {\r\n    background: linear-gradient(180deg, #ffffff 0%, #e9f2cf 50%, #ffffff 100%);\r\n  }\r\n\r\n  .tag {\r\n    @apply inline-flex items-center px-4 py-1.5 bg-therap-tag rounded-md text-sm font-semibold text-therap-blue;\r\n  }\r\n\r\n  .quote-box-1 {\r\n    @apply p-10 rounded-3xl relative mb-12 shadow-sm;\r\n    background-color: var(--color-quote-1);\r\n  }\r\n\r\n  .quote-box-2 {\r\n    @apply p-10 rounded-3xl relative mb-12 shadow-sm;\r\n    background-color: var(--color-quote-2);\r\n  }\r\n\r\n  .quote-icon {\r\n    @apply absolute text-6xl text-therap-orange opacity-100;\r\n  }\r\n\r\n  .special-btn {\r\n    @apply px-12 py-3 bg-white text-therap-blue font-bold rounded-full transition-all transform hover:scale-105 inline-block;\r\n    border: 2px solid var(--color-border-blue);\r\n    box-shadow: 0 0 0 5px var(--color-border-orange);\r\n  }\r\n\r\n  .cta-section {\r\n    @apply py-24 pt-0 px-6 text-center mt-0 rounded-t-[100px];\r\n  }\r\n\r\n  \/* Apply the gradient separately to avoid @apply errors *\/\r\n  .cta-section.with-gradient {\r\n    background: linear-gradient(180deg, #ffffff 0%, #e9f2cf 50%, #ffffff 100%);\r\n  }\r\n\r\n  .content-area h2 {\r\n    @apply text-2xl font-bold mt-16 mb-8 text-therap-blue;\r\n    line-height: 33px;\r\n  }\r\n\r\n  .content-area p {\r\n    @apply mb-6 text-black-700 leading-relaxed text-lg;\r\n  }\r\n\r\n  .content-area ol,\r\n  .content-area ul {\r\n    @apply space-y-6 mb-12;\r\n  }\r\n\r\n  .content-area li {\r\n    @apply text-lg text-black-700;\r\n  }\r\n\r\n  .text-therap-black {\r\n    color: #000;\r\n  }\r\n\r\n  #search button {\r\n    color: #ffce6f;\r\n  }\r\n\r\n  .tag-pill {\r\n    @apply inline-flex items-center px-4 py-1.5 bg-[#fff8df] rounded-md text-[16px] font-bold text-therap-blue;\r\n    min-width: 200px;\r\n  }\r\n\r\n  @media screen and (max-width: 768px) {\r\n    .header-gradient {\r\n      @apply pb-8 pt-8 px-6 lg:px-12;\r\n      background: linear-gradient(90deg, #ffce6f 0%, #fff2c5 50%, #ffce6f 100%);\r\n    }\r\n  }\r\n<\/style>\r\n\r\n<!-- Therap Brand Styles (Header, CTA, FAQ, Fonts) -->\r\n<style>\r\n\r\n  @import url(\"https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;600;700&family=Lato:wght@400;700&display=swap\");\r\n\r\n  \/* Therap Brand \u2014 Web. Inter H1 + Lato headings, body and buttons. No text under 17px. *\/\r\n  :root {\r\n    --blue: #18457a; \/* headings, links, button text \u2014 never a fill *\/\r\n    --black: #000000;\r\n    --primary: #fbdb72;\r\n    --secondary: #facd63;\r\n    --btn-gold: #fdb913;\r\n    --btn-green: #c1dc88;\r\n    --bg-pale: #fef6de;\r\n    --bg-yellow: #fdf6d0;\r\n\r\n    \/* CTA button (matches sample blog .special-btn) *\/\r\n    --color-therap-blue: #0c4c7c;\r\n    --color-border-orange: #ffd53d;\r\n    --color-border-blue: #00437c;\r\n\r\n    \/* FAQ (landing page design system tokens) *\/\r\n    --clr-blue: #0c4c7d;\r\n    --clr-text: #000000;\r\n    --border-soft: #ffedc7;\r\n  }\r\n\r\n  @font-face {\r\n    font-family: \"Inter-Fallback\";\r\n    src: local(\"Arial\");\r\n    size-adjust: 107%;\r\n    ascent-override: 90%;\r\n    descent-override: 20%;\r\n  }\r\n\r\n  body {\r\n    font-family: Lato, Arial, Helvetica, sans-serif;\r\n    color: var(--black);\r\n    background: #fff;\r\n    line-height: 1.7;\r\n  }\r\n\r\n  .article-header *,\r\n  .blog-main *,\r\n  .cta-section *,\r\n  .faq * {\r\n    box-sizing: border-box;\r\n  }\r\n  .article-header h2,\r\n  .blog-main h2,\r\n  .blog-main h3,\r\n  .cta-section h3 {\r\n    font-family: Lato, Arial, Helvetica, sans-serif;\r\n    color: var(--blue);\r\n    line-height: 1.3;\r\n  }\r\n  .article-header a,\r\n  .blog-main a {\r\n    color: var(--blue);\r\n  }\r\n  .article-header a:focus-visible,\r\n  .blog-main a:focus-visible,\r\n  .cta-section a:focus-visible {\r\n    outline: 3px solid var(--blue);\r\n    outline-offset: 3px;\r\n  }\r\n  .wrap {\r\n    max-width: 1120px;\r\n    margin: 0 auto;\r\n    padding: 0 24px;\r\n  }\r\n\r\n  \/* ===== Post Header ===== *\/\r\n  .article-header {\r\n    background: linear-gradient(\r\n      180deg,\r\n      #fbdb72 0%,\r\n      #fdfcef 70%,\r\n      #ffffff 100%\r\n    ); \/* Web gradient 5\/7 family *\/\r\n    position: relative;\r\n    overflow: hidden;\r\n  }\r\n\r\n  .hero {\r\n    display: grid;\r\n    grid-template-columns: 1.15fr 0.85fr;\r\n    gap: 48px;\r\n    align-items: center;\r\n    padding: 44px 0 0;\r\n    position: relative;\r\n    z-index: 1;\r\n  }\r\n  .crumbs ol {\r\n    list-style: none;\r\n    display: flex;\r\n    flex-wrap: wrap;\r\n    gap: 6px;\r\n    margin: 0 0 18px;\r\n    padding: 0;\r\n    font-size: 1.0625rem;\r\n  }\r\n  .crumbs li + li::before {\r\n    content: \"\u203a\";\r\n    margin-right: 6px;\r\n    color: #333;\r\n  }\r\n  .crumbs a {\r\n    text-decoration: none;\r\n    font-weight: 600;\r\n  }\r\n  .crumbs a:hover {\r\n    text-decoration: underline;\r\n  }\r\n  .crumbs [aria-current] {\r\n    color: #333;\r\n  }\r\n  .pill {\r\n    display: inline-block;\r\n    background: #fff;\r\n    color: var(--blue);\r\n    font-weight: 600;\r\n    font-size: 1.0625rem;\r\n    padding: 4px 14px;\r\n    border-radius: 14px 14px 14px 4px;\r\n    border: 1.5px solid var(--btn-gold);\r\n    text-decoration: none;\r\n    margin-bottom: 14px;\r\n  }\r\n  .hero h1 {\r\n    font-family: Inter, \"Inter-Fallback\", sans-serif;\r\n    font-size: clamp(1.9rem, 3.6vw, 2.75rem);\r\n    font-weight: 700;\r\n    line-height: 1.15;\r\n    margin: 0 0 20px;\r\n  }\r\n  .meta {\r\n    display: flex;\r\n    flex-wrap: wrap;\r\n    gap: 8px 18px;\r\n    font-size: 1.0625rem;\r\n    color: #222;\r\n    margin: 0;\r\n    padding: 0;\r\n    list-style: none;\r\n  }\r\n  .meta li {\r\n    display: flex;\r\n    align-items: center;\r\n    gap: 6px;\r\n  }\r\n  .meta svg {\r\n    width: 16px;\r\n    height: 16px;\r\n    flex: none;\r\n  }\r\n  .hero-img {\r\n    margin: 0;\r\n  }\r\n  .hero-img img {\r\n    width: 100%;\r\n    height: auto !important;\r\n    max-height: none;\r\n    aspect-ratio: auto;\r\n    object-fit: contain;\r\n    display: block;\r\n    border-radius: 12px;\r\n    box-shadow: 0 12px 30px rgba(24, 69, 122, 0.14);\r\n  }\r\n\r\n  \/* ===== Content ===== *\/\r\n  .blog-main {\r\n    max-width: 720px;\r\n    margin: 0 auto;\r\n    padding: 48px 24px 24px;\r\n    font-size: 1.0625rem;\r\n  }\r\n  .content-area h2 {\r\n    font-size: 1.5rem;\r\n    margin: 2.5rem 0 0.75rem;\r\n  }\r\n  .content-area p {\r\n    margin: 0 0 1.25rem;\r\n  }\r\n  .content-area li {\r\n    margin-bottom: 0.75rem;\r\n  }\r\n  .content-area ul,\r\n  .content-area ol {\r\n    margin: 0 0 1.25rem;\r\n    padding-left: 1.25rem;\r\n  }\r\n  .content-area li strong {\r\n    color: var(--blue);\r\n  }\r\n  .content-area h3 {\r\n    font-size: 1.2rem;\r\n    margin: 1.75rem 0 0.5rem;\r\n  }\r\n\r\n  \/* WordPress\/Avada overrides: theme CSS repaints headings and strips list bullets *\/\r\n  .article-header .hero h1 {\r\n    font-family: Inter, \"Inter-Fallback\", sans-serif !important;\r\n    color: var(--blue) !important;\r\n    font-weight: 700 !important;\r\n    font-size: clamp(1.9rem, 3.6vw, 2.75rem) !important;\r\n    line-height: 1.15 !important;\r\n  }\r\n  .blog-main .content-area h2 {\r\n    font-family: Lato, Arial, Helvetica, sans-serif !important;\r\n    color: var(--blue) !important;\r\n    font-weight: 700 !important;\r\n    font-size: 1.5rem !important;\r\n    line-height: 1.3 !important;\r\n  }\r\n  .blog-main .content-area h3 {\r\n    font-family: Lato, Arial, Helvetica, sans-serif !important;\r\n    color: var(--blue) !important;\r\n    font-weight: 700 !important;\r\n    font-size: 1.2rem !important;\r\n    line-height: 1.3 !important;\r\n  }\r\n  .blog-main .content-area p,\r\n  .blog-main .content-area li {\r\n    font-family: Lato, Arial, Helvetica, sans-serif !important;\r\n    font-size: 1.0625rem !important;\r\n    line-height: 1.7 !important;\r\n    color: var(--black) !important;\r\n  }\r\n  .article-header .crumbs,\r\n  .article-header .crumbs a,\r\n  .article-header .pill,\r\n  .article-header .meta,\r\n  .article-header .meta li,\r\n  .article-header .crumbs li,\r\n  .cta-section .special-btn {\r\n    font-family: Lato, Arial, Helvetica, sans-serif !important;\r\n    font-size: 1.0625rem !important;\r\n  }\r\n  .blog-main .content-area ul {\r\n    list-style: disc outside !important;\r\n    padding-left: 1.25rem !important;\r\n    margin: 0 0 1.25rem !important;\r\n  }\r\n  .blog-main .content-area ol {\r\n    list-style: decimal outside !important;\r\n    padding-left: 1.25rem !important;\r\n    margin: 0 0 1.25rem !important;\r\n  }\r\n  .blog-main .content-area li {\r\n    display: list-item !important;\r\n    list-style: inherit !important;\r\n    margin: 0 0 0.75rem !important;\r\n    padding: 0 !important;\r\n    background: none !important;\r\n  }\r\n  .blog-main .content-area li::before {\r\n    content: none !important;\r\n  }\r\n  .blog-main .content-area li::marker {\r\n    color: var(--black);\r\n  }\r\n  .blog-main .content-area li strong {\r\n    color: var(--blue) !important;\r\n    font-weight: 700 !important;\r\n  }\r\n\r\n  \/* The site's Tailwind block sets `h1:not(...), h2, h3, h4 { line-height: 1.7 !important }` inside @layer base.\r\n     A layered !important beats any unlayered !important, so the heading line-heights are repeated inside the same layer,\r\n     where the higher specificity below wins. *\/\r\n  @layer base {\r\n    .article-header .hero h1 {\r\n      line-height: 1.15 !important;\r\n    }\r\n    .blog-main .content-area h2,\r\n    .blog-main .content-area h3,\r\n    .cta-section h3 {\r\n      line-height: 1.3 !important;\r\n    }\r\n    section.faq h2.section-heading {\r\n      line-height: 1.3 !important;\r\n    }\r\n  }\r\n\r\n  \/* ===== CTA Section (matches sample blog) ===== *\/\r\n  .cta-section {\r\n    padding: 0 24px 48px;\r\n    text-align: center;\r\n    margin-top: 0;\r\n    border-radius: 100px 100px 0 0;\r\n  }\r\n  .cta-section.with-gradient {\r\n    background: linear-gradient(180deg, #ffffff 0%, #e9f2cf 50%, #ffffff 100%);\r\n  }\r\n  .cta-section .cta-inner {\r\n    max-width: 56rem;\r\n    margin: 0 auto;\r\n  }\r\n  .cta-section h3 {\r\n    font-family: Lato, Arial, Helvetica, sans-serif !important;\r\n    font-size: 1.5rem;\r\n    font-weight: 700;\r\n    margin: 0 0 1rem;\r\n  }\r\n  .cta-section p {\r\n    font-family: Lato, Arial, Helvetica, sans-serif !important;\r\n    font-size: 1.125rem !important;\r\n    line-height: 1.7;\r\n    margin: 0 0 2rem;\r\n  }\r\n\r\n  .special-btn {\r\n    display: inline-block;\r\n    padding: 12px 48px;\r\n    background: #fff;\r\n    color: var(--color-therap-blue);\r\n    font-weight: 700;\r\n    border-radius: 9999px;\r\n    text-decoration: none;\r\n    transition: all 0.15s ease;\r\n    transform: scale(1);\r\n    border: 2px solid var(--color-border-blue);\r\n    box-shadow: 0 0 0 5px var(--color-border-orange);\r\n  }\r\n  .special-btn:hover {\r\n    transform: scale(1.05);\r\n  }\r\n  .special-btn:hover,\r\n  .special-btn:focus,\r\n  .special-btn:active,\r\n  .special-btn:visited {\r\n    color: var(--color-therap-blue);\r\n    background: #fff;\r\n    text-decoration: none;\r\n  }\r\n\r\n  \/* ===== FAQ (Pattern 7: 2-Column Native FAQ Accordion, landing page design system) ===== *\/\r\n  section.faq {\r\n    font-family: \"Lato\", sans-serif;\r\n    color: var(--clr-text);\r\n    font-size: 1.0625rem;\r\n    line-height: 1.6;\r\n    background-color: #fff;\r\n    font-variant-ligatures: none;\r\n    -webkit-font-synthesis: none;\r\n    font-synthesis: none;\r\n  }\r\n\r\n  section.faq .container {\r\n    width: 100%;\r\n    max-width: 72.5rem;\r\n    margin: 0 auto;\r\n    padding: 4rem 1.25rem;\r\n  }\r\n\r\n  section.faq h2.section-heading {\r\n    font-family: \"Inter\", \"Inter-Fallback\", sans-serif !important;\r\n    color: var(--clr-text) !important;\r\n    font-size: 1.875rem !important;\r\n    line-height: 1.3 !important;\r\n    font-weight: 600 !important;\r\n    margin: 0 0 0.625rem 0;\r\n    text-align: center;\r\n  }\r\n\r\n  .faq-columns {\r\n    display: flex;\r\n    gap: 3rem;\r\n    align-items: flex-start;\r\n    margin-top: 2rem;\r\n  }\r\n\r\n  .faq-column {\r\n    flex: 1;\r\n    display: flex;\r\n    flex-direction: column;\r\n  }\r\n\r\n  .faq-summary::-webkit-details-marker {\r\n    display: none;\r\n  }\r\n\r\n  .faq-summary {\r\n    list-style: none;\r\n    width: 100%;\r\n    display: flex;\r\n    justify-content: space-between;\r\n    align-items: center;\r\n    padding: 1.25rem 0.5rem;\r\n    border-bottom: 2px solid var(--border-soft);\r\n    cursor: pointer;\r\n    text-align: left;\r\n  }\r\n\r\n  .faq-summary:focus-visible {\r\n    outline: 0.125rem solid var(--clr-blue) !important;\r\n    outline-offset: 0.125rem;\r\n  }\r\n\r\n  .faq-item:first-of-type .faq-summary {\r\n    border-top: 2px solid var(--border-soft);\r\n  }\r\n\r\n  .faq-question {\r\n    font-family: \"Lato\", sans-serif !important;\r\n    font-size: 1.0625rem !important;\r\n    line-height: 1.6 !important;\r\n    font-weight: 600;\r\n    color: var(--clr-text);\r\n  }\r\n\r\n  .faq-icon {\r\n    display: inline-flex;\r\n    width: 26px;\r\n    flex-shrink: 0;\r\n    margin-left: 1rem;\r\n  }\r\n\r\n  .faq-icon img {\r\n    width: 100%;\r\n    max-width: 100%;\r\n    height: auto;\r\n    display: block;\r\n  }\r\n\r\n  details.faq-item[open] .faq-summary {\r\n    border-bottom: none;\r\n    padding-bottom: 0.625rem;\r\n  }\r\n\r\n  \/* Plus when closed, minus when open *\/\r\n  details.faq-item[open] .faq-icon-plus,\r\n  details.faq-item:not([open]) .faq-icon-minus {\r\n    display: none !important;\r\n  }\r\n\r\n  .faq-content {\r\n    padding: 0 0.5rem 1.5rem;\r\n    border-bottom: 2px solid var(--border-soft);\r\n    text-align: left;\r\n  }\r\n\r\n  .faq-content p {\r\n    font-family: \"Lato\", sans-serif !important;\r\n    font-size: 1.0625rem !important;\r\n    line-height: 1.6 !important;\r\n    color: var(--clr-text) !important;\r\n    margin: 0;\r\n  }\r\n\r\n  @media (min-width: 2100px) {\r\n    section.faq .container {\r\n      max-width: 87.5rem;\r\n    }\r\n    section.faq h2.section-heading {\r\n      font-size: 2rem !important;\r\n 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     padding: 2.5rem 1.5rem;\r\n    }\r\n    section.faq h2.section-heading {\r\n      font-size: 1.25rem !important;\r\n    }\r\n  }\r\n\r\n  @media (prefers-reduced-motion: reduce) {\r\n    .special-btn {\r\n      transition: none;\r\n    }\r\n    .special-btn:hover {\r\n      transform: none;\r\n    }\r\n  }\r\n\r\n  \/* Blog template top bar (outside this post's markup): #fef5d9 background, hide \"Back to Main Blog\" link *\/\r\n  header.hero-gradient-top {\r\n    background: #fef5d9 !important;\r\n  }\r\n  header.hero-gradient-top a[href=\"https:\/\/www.therapservices.net\/blog\/\"] {\r\n    display: none !important;\r\n  }\r\n\r\n\r\n  \/* Neutralize site-level Merriweather variable *\/\r\n  :root {\r\n    --font-merriweather: Lato, Arial, Helvetica, sans-serif !important;\r\n  }\r\n\r\n  \/* Main content typography standards: Lato, Arial (h2, h3, h4 700 bold, blue color, 19px h3) *\/\r\n  .blog-main .content-area h2,\r\n  .content-area h2,\r\n  main .content-area h2,\r\n  main 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}\r\n\r\n  \/* CTA section h3 typography standard: 24px (1.5rem), 700 bold, blue *\/\r\n  .cta-section h3 {\r\n    font-size: 24px !important;\r\n    font-family: Lato, Arial, Helvetica, sans-serif !important;\r\n    color: var(--blue) !important;\r\n    font-weight: 700 !important;\r\n    line-height: 1.3 !important;\r\n  }\r\n\r\n  @layer base {\r\n    h1:not(h1.hero-gradient-top),\r\n    h2,\r\n    h3,\r\n    h4 {\r\n      font-family: Lato, Arial, Helvetica, sans-serif !important;\r\n    }\r\n    .article-header .hero h1 {\r\n      font-family: Inter, \"Inter-Fallback\", sans-serif !important;\r\n      line-height: 1.15 !important;\r\n    }\r\n  }\r\n\r\n\r\n  \/* Extra bottom spacing when page has no FAQ (matches original 95px) *\/\r\n  .cta-section.no-faq,\r\n  body:not(:has(section.faq)) .cta-section,\r\n  .cta-section:last-of-type:not(:has(+ section.faq)) {\r\n    padding-bottom: 95px !important;\r\n  }\r\n\r\n\r\n  \/* Layout adjustments when page has no active hero image *\/\r\n  .hero.no-hero-img,\r\n  .hero:not(:has(figure.hero-img)) {\r\n    grid-template-columns: 1fr !important;\r\n    padding-bottom: 44px !important;\r\n  }\r\n\r\n<\/style>\r\n\r\n<!-- Post Header -->\r\n<header class=\"article-header\">\r\n  <div class=\"wrap\">\r\n    <div class=\"hero no-hero-img\">\r\n      <div>\r\n        <nav class=\"crumbs\" aria-label=\"Breadcrumb\">\r\n          <ol>\r\n            <li><a href=\"https:\/\/www.therapservices.net\/\">Home<\/a><\/li>\r\n            <li><a href=\"https:\/\/www.therapservices.net\/blog\/\">Blog<\/a><\/li>\r\n            <li>\r\n              <a href=\"https:\/\/www.therapservices.net\/blog\/search\/?q=User%20Story\">User Story<\/a>\r\n            <\/li>\r\n          <\/ol>\r\n        <\/nav>\r\n        <h1>Link Associates: Unlocking New Efficiencies with Therap<\/h1>\r\n        <ul class=\"meta\">\r\n          <li>\r\n            <svg\r\n              viewBox=\"0 0 24 24\"\r\n              fill=\"none\"\r\n              stroke=\"#18457a\"\r\n              stroke-width=\"2\"\r\n              aria-hidden=\"true\"\r\n            >\r\n              <rect x=\"3\" y=\"5\" width=\"18\" height=\"16\" rx=\"3\" \/>\r\n              <path d=\"M3 10h18M8 3v4M16 3v4\" \/>\r\n            <\/svg>\r\n            <span>Published <time datetime=\"2025-06-30\">June 30, 2025<\/time><\/span>\r\n          <\/li>\r\n        <\/ul>\r\n      <\/div>\r\n      <!-- Optional Hero Image (Uncomment and set src\/alt when image is available)\r\n      <figure class=\"hero-img\">\r\n        <img class=\"lazyload\" decoding=\"async\"\r\n          src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"https:\/\/www.therapservices.net\/images\/therap-blog\/default-inner.png\"\r\n          alt=\"Link Associates: Unlocking New Efficiencies with Therap\"\r\n        \/>\r\n      <\/figure>\r\n      -->\r\n    <\/div>\r\n  <\/div>\r\n<\/header>\r\n\r\n<main style=\"font-family: Lato, Arial, Helvetica, sans-serif;\" class=\"max-w-[600px] xl:max-w-[700px] mx-auto px-4 xl:px-0 py-12 relative\">\r\n<div\r\n    class=\"llm-context\"\r\n    aria-hidden=\"true\"\r\n    style=\"\r\n      position: absolute;\r\n      width: 1px;\r\n      height: 1px;\r\n      padding: 0;\r\n      margin: -1px;\r\n      overflow: hidden;\r\n      clip: rect(0, 0, 0, 0);\r\n      white-space: nowrap;\r\n      border: 0;\r\n    \"\r\n  >\r\n    A case study detailing how Link Associates unlocked new operational\r\n    efficiencies by adopting Therap.\r\n  <\/div>\r\n\r\n  <!-- Featured Image \r\n    <div class=\"mb-12 rounded-3xl overflow-hidden shadow-lg border border-gray-100\">\r\n        <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"https:\/\/www.therapservices.net\/images\/therap-blog\/blog-post-1.png\" alt=\"Communication Gap\"\r\n            class=\"lazyload w-full h-auto\">\r\n    <\/div>-->\r\n\r\n  <!-- Content -->\r\n  <div class=\"content-area max-w-[700px] text-black-800 mx-auto\">\r\n    <p>\r\n      For over seventy years, Link Associates in Des Moines has been helping\r\n      people with intellectual disabilities achieve their goals through a\r\n      variety of services, including supported employment, residential services,\r\n      case management, therapeutic recreation, and more. Link recently switched\r\n      to Therap\u2019s documentation system, hoping to gain more consistent data, a\r\n      better process for billing reconciliation, and reliable customer service\r\n      and support. Though newly implemented, Therap has already empowered Link\r\n      to streamline operations and continue pursuing their mission with newfound\r\n      efficiency.\r\n    <\/p>\r\n\r\n    <div class=\"mt-12 block clear-both\">\r\n      <div\r\n        class=\"w-full lg:w-1\/2 lg:float-right lg:ml-10 lg:mb-0 mt-10 lg:mt-0 relative md:h-fit\"\r\n      >\r\n        <svg\r\n          xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\r\n          viewBox=\"0 0 200 150\"\r\n          class=\"quote-icon -left-12 -top-4 w-12 h-9 scale-x-[-1]\"\r\n          alt=\"\"\r\n        >\r\n          <path\r\n            fill=\"#FFD25E\"\r\n            d=\"M90.23,57.75c-1.87,41.26-33.63,75.15-74.76,79.62-4.51.49-9.84,1.68-10.33-5.64-.38-5.66-.13-10.18,7.52-10.99,10.02-1.06,17.91-6.61,24.02-14.58,6.12-7.98,5.71-9.46-3.44-13.49-16.62-7.31-26.05-23.04-24.83-41.41,1.09-16.48,13.47-31.33,29.99-35.99,27.53-7.76,53.17,13.25,51.85,42.47Z\"\r\n          ><\/path>\r\n          <path\r\n            fill=\"#FFD25E\"\r\n            d=\"M194.97,56.1c-.25,41.02-35.17,78.51-75.91,81.38-4,.28-8.73,1.1-9.03-5.15-.25-5.2-1.32-10.56,6.77-11.5,10.67-1.24,18.85-7.14,25.25-15.72,4.34-5.83,4.99-9.26-3.44-12.43-17.15-6.44-26.92-22.91-25.68-40.65,1.21-17.39,12.67-31.82,29.09-36.62,26.99-7.9,53.12,12.18,52.95,40.69Z\"\r\n          ><\/path>\r\n        <\/svg>\r\n        <div\r\n          class=\"quote-box-2\"\r\n          style=\"opacity: 1; margin-top: 0px; margin-bottom: 1rem\"\r\n        >\r\n          <div class=\"text-center text-xl px-4 text-therap-black font-medium\">\r\n            With Therap, we're able to find [the issue] within the first five\r\n            days and get a correction submitted. That way, we get funds for what\r\n            we need.\r\n            <p style=\"margin-bottom: 0\">- Amanda Cross<\/p>\r\n          <\/div>\r\n\r\n          <svg\r\n            xmlns=\" http:\/\/www.w3.org\/2000\/svg\"\r\n            viewBox=\"0 0 200 150\"\r\n            class=\"quote-icon -right-12 -bottom-4 w-12 h-10\"\r\n            alt=\"\"\r\n          >\r\n            <path\r\n              fill=\"#FFD25E\"\r\n              d=\"M90.23,57.75c-1.87,41.26-33.63,75.15-74.76,79.62-4.51.49-9.84,1.68-10.33-5.64-.38-5.66-.13-10.18,7.52-10.99,10.02-1.06,17.91-6.61,24.02-14.58,6.12-7.98,5.71-9.46-3.44-13.49-16.62-7.31-26.05-23.04-24.83-41.41,1.09-16.48,13.47-31.33,29.99-35.99,27.53-7.76,53.17,13.25,51.85,42.47Z\"\r\n            ><\/path>\r\n            <path\r\n              fill=\"#FFD25E\"\r\n              d=\"M194.97,56.1c-.25,41.02-35.17,78.51-75.91,81.38-4,.28-8.73,1.1-9.03-5.15-.25-5.2-1.32-10.56,6.77-11.5,10.67-1.24,18.85-7.14,25.25-15.72,4.34-5.83,4.99-9.26-3.44-12.43-17.15-6.44-26.92-22.91-25.68-40.65,1.21-17.39,12.67-31.82,29.09-36.62,26.99-7.9,53.12,12.18,52.95,40.69Z\"\r\n            ><\/path>\r\n          <\/svg>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <p\r\n        class=\"text-xl lg:text-2xl leading-[32px] lg:leading-[40px] outer-para-text\"\r\n      >\r\n        Since implementing Therap, Link has experienced significant improvements\r\n        in its billing process. Claim submission, once a lengthy task, has\r\n        become remarkably swift. \"Our directors are able to review the data,\r\n        attach it to a template, and send it directly to us. It's a click of a\r\n        button, it shows it's queued, and then within a half an hour we usually\r\n        see it change to sent. With the old system it would take overnight,\"\r\n        states Amanda Cross, Link\u2019s Finance Director. Therap has also notably\r\n        streamlined billing reconciliation. \u201cIt allows us to pinpoint the\r\n        reasons for a denial of a claim a lot quicker,\u201d Cross says.\r\n      <\/p>\r\n\r\n      <div class=\"clear-both\"><\/div>\r\n    <\/div>\r\n\r\n    <p>\r\n      Financial analysis and reporting have also become more efficient for Link,\r\n      especially with the use of Therap\u2019s Business Intelligence tools. In the\r\n      past, Cross had to create financial reports manually every month. \u201cIt was\r\n      taking almost four hours between all departments. I just did it [with\r\n      Therap] this past weekend and it took me 25 minutes,\u201d says Cross. Linda\r\n      Dunshee, Executive Director of Link, echoes Cross\u2019 excitement. \u201cOur\r\n      financial reporting has gotten much more clean, specific, and easier to\r\n      track. For auditing and compliance, that will be very big,\u201d Dunshee\r\n      affirms.\r\n    <\/p>\r\n    <p>\r\n      Although Link is still in the process of implementing Therap, Dunshee\r\n      notes a promising sign that Therap was the right choice for Link \u2013 staff\r\n      are easily adapting to the new system. \u201cTwo thirds of our staff speak\r\n      English as a second language and when you can have that percentage of\r\n      people integrate to a new system pretty seamlessly, that's impressive,\u201d\r\n      Dunshee states. Staff have quickly embraced and learned how to use Therap,\r\n      resulting in little to no interruption to their daily tasks.\r\n    <\/p>\r\n    <p>\r\n      Beyond Therap\u2019s features and ease of use, Link has particularly valued the\r\n      consistent support received during their Therap implementation. Dunshee\r\n      shares, \u201cWe had fantastic support through this whole process.\u201d Cross\r\n      agrees, stating, \u201cWe feel like we've got the added support that we've been\r\n      missing.\u201d Therap\u2019s ongoing support will help Link as they continue to\r\n      leverage more of the system. \u201cI'm really excited for our team to learn the\r\n      tools that will help staff be more efficient. Our goal is to make sure\r\n      that we are supporting the people served,\u201d says Dunshee.\r\n    <\/p>\r\n    <p>\r\n      With Therap, Link will be able to continue streamlining their\r\n      documentation and operational processes, ensuring greater time and\r\n      resources are available to help the people they support achieve their\r\n      goals.\r\n    <\/p>\r\n\r\n    <!-- Testimonial 1 -->\r\n    <div class=\"quote-box-1\">\r\n      <svg\r\n        xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\r\n        viewBox=\"0 0 200 150\"\r\n        class=\"quote-icon -left-24 -top-6 w-16 h-12 scale-x-[-1]\"\r\n        alt=\"\"\r\n      >\r\n        <path\r\n          fill=\"#FFD25E\"\r\n          d=\"M90.23,57.75c-1.87,41.26-33.63,75.15-74.76,79.62-4.51.49-9.84,1.68-10.33-5.64-.38-5.66-.13-10.18,7.52-10.99,10.02-1.06,17.91-6.61,24.02-14.58,6.12-7.98,5.71-9.46-3.44-13.49-16.62-7.31-26.05-23.04-24.83-41.41,1.09-16.48,13.47-31.33,29.99-35.99,27.53-7.76,53.17,13.25,51.85,42.47Z\"\r\n        ><\/path>\r\n        <path\r\n          fill=\"#FFD25E\"\r\n          d=\"M194.97,56.1c-.25,41.02-35.17,78.51-75.91,81.38-4,.28-8.73,1.1-9.03-5.15-.25-5.2-1.32-10.56,6.77-11.5,10.67-1.24,18.85-7.14,25.25-15.72,4.34-5.83,4.99-9.26-3.44-12.43-17.15-6.44-26.92-22.91-25.68-40.65,1.21-17.39,12.67-31.82,29.09-36.62,26.99-7.9,53.12,12.18,52.95,40.69Z\"\r\n        ><\/path>\r\n      <\/svg>\r\n      <div class=\"text-center text-xl px-4 text-therap-black font-medium\">\r\n        I've literally not had one complaint from a direct care staff about\r\n        Therap... In all the trainings we did, people seemed to really pick it\r\n        up and it seemed very natural and logical.\r\n        <p style=\"margin-bottom: 0\">- Linda Dunshee<\/p>\r\n      <\/div>\r\n      <svg\r\n        xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\r\n        viewBox=\"0 0 200 150\"\r\n        class=\"quote-icon -right-24 -bottom-6 w-16 h-12\"\r\n        alt=\"\"\r\n      >\r\n        <path\r\n          fill=\"#FFD25E\"\r\n          d=\"M90.23,57.75c-1.87,41.26-33.63,75.15-74.76,79.62-4.51.49-9.84,1.68-10.33-5.64-.38-5.66-.13-10.18,7.52-10.99,10.02-1.06,17.91-6.61,24.02-14.58,6.12-7.98,5.71-9.46-3.44-13.49-16.62-7.31-26.05-23.04-24.83-41.41,1.09-16.48,13.47-31.33,29.99-35.99,27.53-7.76,53.17,13.25,51.85,42.47Z\"\r\n        ><\/path>\r\n        <path\r\n          fill=\"#FFD25E\"\r\n          d=\"M194.97,56.1c-.25,41.02-35.17,78.51-75.91,81.38-4,.28-8.73,1.1-9.03-5.15-.25-5.2-1.32-10.56,6.77-11.5,10.67-1.24,18.85-7.14,25.25-15.72,4.34-5.83,4.99-9.26-3.44-12.43-17.15-6.44-26.92-22.91-25.68-40.65,1.21-17.39,12.67-31.82,29.09-36.62,26.99-7.9,53.12,12.18,52.95,40.69Z\"\r\n        ><\/path>\r\n      <\/svg>\r\n    <\/div>\r\n  <\/div>\r\n<\/main>\r\n\r\n<!-- CTA Section -->\r\n<section class=\"cta-section with-gradient no-faq\">\r\n  <div class=\"cta-inner\">\r\n    <h3>\r\n      Ready to Improve Team Communication?\r\n    <\/h3>\r\n    <p>\r\n      See for yourself how Therap can boost your team's communication\r\n      and&nbsp;documentation&nbsp;efficiency!\r\n    <\/p>\r\n    <a\r\n      href=\"https:\/\/www.therapservices.net\/contact\/?source=therap_blog\"\r\n      class=\"special-btn\"\r\n    >\r\n      Click here to book a demo\r\n    <\/a>\r\n  <\/div>\r\n<\/section>\r\n\r\n<style type=\"text\/tailwindcss\">\r\n    @theme {\r\n        --color-therap-blue: #0c4c7c;\r\n   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