{"id":365,"date":"2026-05-10T03:17:09","date_gmt":"2026-05-10T03:17:09","guid":{"rendered":"https:\/\/www.therapservices.net\/blog\/?page_id=365"},"modified":"2026-05-10T03:17:09","modified_gmt":"2026-05-10T03:17:09","slug":"centralizing-documentation-theraps-impact-on-nevadas-aging-and-disability-services-division","status":"publish","type":"page","link":"https:\/\/www.therapservices.net\/blog\/centralizing-documentation-theraps-impact-on-nevadas-aging-and-disability-services-division\/","title":{"rendered":"Centralizing Documentation: Therap\u2019s Impact on Nevada\u2019s Aging and Disability Services Division"},"content":{"rendered":"<p><!-- Custom Style -->\r\n\r\n<style type=\"text\/tailwindcss\">\r\n\r\n\r\n    #search input::placeholder {\r\n            color: #000000 !important;\r\n            opacity: 1 !important;\r\n        }\r\n\r\n    #search button {\r\n        color: #0c4c7c !important;\r\n        border-radius: 10px;\r\n        cursor: pointer;\r\n    }\r\n    \r\n\r\n  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       }\r\n    <\/style>\r\n\r\n\r\n\r\n<!-- Post Header -->\r\n<header class=\"header-gradient\">\r\n    <div class=\"max-w-[1080px] mx-auto text-left\">\r\n        <h1 class=\"text-xl md:text-2xl font-bold mb-4 md:mb-6 leading-tight text-therap-black\">\r\n            Centralizing Documentation:<br> Therap\u2019s Impact on Nevada\u2019s Aging and Disability Services Division\r\n        <\/h1>\r\n        <div class=\"flex justify-start\">\r\n            <div class=\"flex items-center gap-2 font-bold\">\r\n                <div>\r\n                    By: Claire Faulkner\r\n                <\/div>\r\n                <span style=\"font-weight: 200;\">|<\/span>\r\n                <div>Published: May 20, 2026<\/div>\r\n                <span style=\"font-weight: 200;\">|<\/span>\r\n                <div>\r\n                    Category: <a href=\"https:\/\/www.therapservices.net\/blog\/search\/?q=User%20Story&category=category\"\r\n                        class=\"text-therap-blue hover:underline\">\r\n                        User Story\r\n                    <\/a>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/header>\r\n\r\n<main class=\"max-w-[600px] xl:max-w-[700px] mx-auto px-4 xl:px-0 py-12 relative\">\r\n\r\n    <!-- Content -->\r\n    <div class=\"content-area max-w-[700px] text-black-800 mx-auto\">\r\n\r\n        <!-- Featured Image -->\r\n        <div class=\"mb-12 rounded-3xl overflow-hidden shadow-lg border border-gray-100\">\r\n            <img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==\" data-orig-src=\"https:\/\/www.therapservices.net\/images\/therap-blog\/sandee-miller-inner.png\"\r\n                alt=\"Sandee Miller, Associate Executive Director of The Arc of Somerset County is talking a about how Therap software helped their organization.\"\r\n                class=\"lazyload w-full h-auto\">\r\n        <\/div>\r\n\r\n        <p>\r\n            For many years, the residential and intermediate care facilities within Nevada\u2019s Aging and Disability\r\n            Services Division kept information about the individuals they support on paper. When Steve Higginson,\r\n            Director of Nursing, joined the agency, he stepped into a transition that moved the state toward digital\r\n            documentation. By implementing Therap\u2019s electronic documentation system, the division gained an efficient,\r\n            \u201cone&#8209;stop shop\u201d for easy access to all the information needed to provide quality supports.\r\n        <\/p>\r\n\r\n        <h2 class=\"text-3xl font-bold mt-12 mb-6\">Data Accessibility for Informed Decisions<\/h2>\r\n        <div class=\"mt-12 block clear-both\">\r\n            <div class=\"w-full lg:w-1\/2 lg:float-right lg:ml-12 lg:mb-0 mt-10 lg:mt-0 relative md:h-fit\">\r\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 200 150\"\r\n                    class=\"quote-icon -left-12 -top-4 w-12 h-9 scale-x-[-1]\" alt=\"\">\r\n                    <path fill=\"#FFD25E\"\r\n                        d=\"M90.23,57.75c-1.87,41.26-33.63,75.15-74.76,79.62-4.51.49-9.84,1.68-10.33-5.64-.38-5.66-.13-10.18,7.52-10.99,10.02-1.06,17.91-6.61,24.02-14.58,6.12-7.98,5.71-9.46-3.44-13.49-16.62-7.31-26.05-23.04-24.83-41.41,1.09-16.48,13.47-31.33,29.99-35.99,27.53-7.76,53.17,13.25,51.85,42.47Z\">\r\n                    <\/path>\r\n                    <path fill=\"#FFD25E\"\r\n                        d=\"M194.97,56.1c-.25,41.02-35.17,78.51-75.91,81.38-4,.28-8.73,1.1-9.03-5.15-.25-5.2-1.32-10.56,6.77-11.5,10.67-1.24,18.85-7.14,25.25-15.72,4.34-5.83,4.99-9.26-3.44-12.43-17.15-6.44-26.92-22.91-25.68-40.65,1.21-17.39,12.67-31.82,29.09-36.62,26.99-7.9,53.12,12.18,52.95,40.69Z\">\r\n                    <\/path>\r\n                <\/svg>\r\n                <div class=\"quote-box-2\" style=\"opacity: 1; margin-top: 0px; margin-bottom: 1rem\">\r\n                    <div class=\"text-center text-xl px-4 text-therap-black font-medium\">\r\n                        It provides mental health professionals clear data points to review [when making] treatment\r\n                        plans or changes.\r\n                    <\/div>\r\n\r\n                    <svg xmlns=\" http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 200 150\"\r\n                        class=\"quote-icon -right-12 -bottom-4 w-12 h-10\" alt=\"\">\r\n                        <path fill=\"#FFD25E\"\r\n                            d=\"M90.23,57.75c-1.87,41.26-33.63,75.15-74.76,79.62-4.51.49-9.84,1.68-10.33-5.64-.38-5.66-.13-10.18,7.52-10.99,10.02-1.06,17.91-6.61,24.02-14.58,6.12-7.98,5.71-9.46-3.44-13.49-16.62-7.31-26.05-23.04-24.83-41.41,1.09-16.48,13.47-31.33,29.99-35.99,27.53-7.76,53.17,13.25,51.85,42.47Z\">\r\n                        <\/path>\r\n                        <path fill=\"#FFD25E\"\r\n                            d=\"M194.97,56.1c-.25,41.02-35.17,78.51-75.91,81.38-4,.28-8.73,1.1-9.03-5.15-.25-5.2-1.32-10.56,6.77-11.5,10.67-1.24,18.85-7.14,25.25-15.72,4.34-5.83,4.99-9.26-3.44-12.43-17.15-6.44-26.92-22.91-25.68-40.65,1.21-17.39,12.67-31.82,29.09-36.62,26.99-7.9,53.12,12.18,52.95,40.69Z\">\r\n                        <\/path>\r\n                    <\/svg>\r\n                <\/div>\r\n            <\/div>\r\n\r\n            <p class=\"text-xl lg:text-2xl leading-[32px] lg:leading-[40px] outer-para-text\">\r\n                Since switching to Therap, the division has seen a shift in how efficiently information is recorded and\r\n                shared across departments. \u201cIt centralizes all the data so you can retrieve it,\u201d Steve explains. Moving\r\n                away from physical files located in different homes, facilities, and offices has allowed staff to gain\r\n                seamless access to data the moment they need it.\r\n\r\n            <\/p>\r\n        <\/div>\r\n        <p>\r\n            This access not only assists staff in their daily supports but also ensures that information is readily\r\n            available for an individual's entire care team. Steve notes that Therap makes it easier to track health\r\n            events, such as seizures, and share those precise details with individuals\u2019 doctors. \u201cWhen it's time for a\r\n            neurology appointment, they have a nice clear report for the neurologist to review and determine if they\r\n            need to make treatment adjustments,\u201d he says. Therap\u2019s documentation tools also help staff track and share\r\n            behavioral data. Steve states, \u201cIt provides mental health professionals clear data points to review [when\r\n            making] treatment plans or changes.\u201d\r\n        <\/p>\r\n        <h2 class=\"text-3xl font-bold mt-12 mb-6\">Safety and Reliability<\/h2>\r\n        <p>\r\n            Another benefit of switching to Therap has been the Electronic Medication Administration Record (eMAR). The\r\n            move from paper to digital documentation has provided features that help staff maintain accuracy. \u201cThe\r\n            safety of the electronic MAR is significantly better than the paper system,\u201d Steve says. \u201cIt provides\r\n            pictures of the pills, so they are easier to identify. It has a drug information card that can be pulled up\r\n            for information about the drug. It's easy to check and say, did I miss anything?\u201d\r\n        <\/p>\r\n        <p>\r\n            Steve appreciates that essential tools like the eMAR are always on hand with Therap\u2019s Mobile App. \u201cIt\r\n            provides not only portable access to Therap, but it provides a good downtime access [option] as well,\u201d he\r\n            says. \u201cInternet services go down all the time. With the mobile app, as long as you have a cellular data\r\n            connection, you still have access to your Therap information.\u201d\r\n        <\/p>\r\n        <h2 class=\"text-3xl font-bold mt-12 mb-6\">Streamlining Oversight and Quality Assurance<\/h2>\r\n        <p>\r\n            Implementing Therap has allowed leadership in Nevada\u2019s Aging and Disability Services to gain better\r\n            oversight of daily operations and documentation. \u201cThe biggest benefit is the ability to review data, do\r\n            quality assurance checks, and to be able to ensure the staff are doing the documentation that they are\r\n            required to do,\u201d says Steve. He also credits Therap for streamlining audits. \u201cYou can sit there and pull the\r\n            data and provide it to [auditors.] Instead of having to run to homes and collect all the documents and bring\r\n            them back, you already have it,\u201d he says.\r\n        <\/p>\r\n        <p>\r\n            By centralizing their documentation in Therap, Nevada\u2019s Aging and Disability Services Division has replaced\r\n            the inefficiencies of paper documentation with a reliable system that helps improve safety, oversight, and\r\n            data&#8209;driven decisions.\r\n        <\/p>\r\n        <!-- Testimonial 1 -->\r\n        <div class=\"quote-box-1\">\r\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 200 150\"\r\n                class=\"quote-icon -left-24 -top-6 w-16 h-12 scale-x-[-1]\" alt=\"\">\r\n                <path fill=\"#FFD25E\"\r\n                    d=\"M90.23,57.75c-1.87,41.26-33.63,75.15-74.76,79.62-4.51.49-9.84,1.68-10.33-5.64-.38-5.66-.13-10.18,7.52-10.99,10.02-1.06,17.91-6.61,24.02-14.58,6.12-7.98,5.71-9.46-3.44-13.49-16.62-7.31-26.05-23.04-24.83-41.41,1.09-16.48,13.47-31.33,29.99-35.99,27.53-7.76,53.17,13.25,51.85,42.47Z\">\r\n                <\/path>\r\n                <path fill=\"#FFD25E\"\r\n                    d=\"M194.97,56.1c-.25,41.02-35.17,78.51-75.91,81.38-4,.28-8.73,1.1-9.03-5.15-.25-5.2-1.32-10.56,6.77-11.5,10.67-1.24,18.85-7.14,25.25-15.72,4.34-5.83,4.99-9.26-3.44-12.43-17.15-6.44-26.92-22.91-25.68-40.65,1.21-17.39,12.67-31.82,29.09-36.62,26.99-7.9,53.12,12.18,52.95,40.69Z\">\r\n                <\/path>\r\n            <\/svg>\r\n            <div class=\"text-center text-xl px-4 text-therap-black font-medium\">\r\n                The biggest benefit is the ability to review data, do quality assurance checks, and to be able to ensure\r\n                the staff are doing the documentation that they are required to do.\r\n            <\/div>\r\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 200 150\"\r\n                class=\"quote-icon -right-24 -bottom-6 w-16 h-12\" alt=\"\">\r\n                <path fill=\"#FFD25E\"\r\n                    d=\"M90.23,57.75c-1.87,41.26-33.63,75.15-74.76,79.62-4.51.49-9.84,1.68-10.33-5.64-.38-5.66-.13-10.18,7.52-10.99,10.02-1.06,17.91-6.61,24.02-14.58,6.12-7.98,5.71-9.46-3.44-13.49-16.62-7.31-26.05-23.04-24.83-41.41,1.09-16.48,13.47-31.33,29.99-35.99,27.53-7.76,53.17,13.25,51.85,42.47Z\">\r\n                <\/path>\r\n                <path fill=\"#FFD25E\"\r\n                    d=\"M194.97,56.1c-.25,41.02-35.17,78.51-75.91,81.38-4,.28-8.73,1.1-9.03-5.15-.25-5.2-1.32-10.56,6.77-11.5,10.67-1.24,18.85-7.14,25.25-15.72,4.34-5.83,4.99-9.26-3.44-12.43-17.15-6.44-26.92-22.91-25.68-40.65,1.21-17.39,12.67-31.82,29.09-36.62,26.99-7.9,53.12,12.18,52.95,40.69Z\">\r\n                <\/path>\r\n            <\/svg>\r\n        <\/div>\r\n    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