The Missouri Medicaid Audit and Compliance team showed up at my agency a couple of days ago. We received a phone call the day before, verifying our address and hours of operation. Three nice ladies showed up over the lunch hour and gave us a list of what they needed. It took us a couple of hours to pull the information out of Therap and copy some time cards for them and they were on their way.
I was surprised because I have heard some “horror stories” about audits at other agencies. I think the auditors were very nice and requested a reasonable amount of information. They were in and out without too much of a disruption to our work day.
What experiences have you had (if any) with the auditors?
Thanks! I hope you have a great Monday!