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So far jordan has created 13 blog entries.

The last few weeks

Hello Everyone! Sorry about the lack of posts! The last few weeks have been quite busy! Chris and I were in St. Louis training the great staff at Bridges Community Support Services for a few days at the end of February.

Bridges Community Support Services

The morning started off quite interesting with Theresa setting off the alarm to the building, but all of that was taken care of and Chris and I were able to train even with the ringing in our ears :) We also ate at a fantastic little Thai Restaurant that I would highly suggest to anyone in the area called “Pearl Cafe”. Thanks for all of the help Theresa!

Chris & Theresa

After St. Louis I spent some time with another fellow trainer Stephen Flanigan in New York. We spent the week training with Heritage Christian Services.

Heritage Christian Services

We received a very warm welcome complete with Therap colored balloons and a TON of great food and snacks every time we turned around

Heritage Christian Services

Thanks especially to Liz for being such a great host!!  Since it was my first time to Buffalo (and Rochester) Stephen was kind enough to take me to Niagara Falls after training one evening. Thanks to daylight savings it was still light out when we got there and we walked around the falls until dark. Thanks Stephen

Niagara Falls!

Me at Niagara Falls for the first time!

Lastly! I spent a few days last week in the Wisconsin Dells at the fabulous Kalahari Resort for the Rockin WALA Conference! I chatted with a lot of really great providers. The Dells looked like they would be quite fun to go to in the summer time, although I feel I lucked out with a 75 degree week in Wisconsin in March! I look forward to visit again sometime soon to do some on site training :) Hope everyone has had a fabulous March, I personally can’t believe it’s almost over!

Week in Waterbury, CT

Hey everyone! Jordan again. Just finishing up my week in Waterbury with Maureen and Justin! I may have chatted with a few of you this week as I took my first few attempts at live help. In between chatting sessions there were a few minor details to finish up to get ready for the National Provider Administrator Conference in 4 days!!! I’ve learned a lot this week about the really neat things you can do with the data you collect using Therap. Can’t wait to learn even more next week at the conference! Look forward to seeing everyone in New Jersey!

Training in Seneca, Kansas!

Hello Therapville! Jordan here! Just a quick post about the time Chris and I spent with the wonderful people in Seneca, Kansas last week! We were assisting the great staff at the Nemaha County Training Center get started with Therap and they made us feel right at home! I wanted to share with all of the Therap users a cool policy NCTC uses for medication errors.
Their system works much like the points on a driver’s license. The nurse assigns a severity rating to each medication administered to the individuals supported. If a staff misses a dose of a medication they lose a certain amount of points. The points lost are dependent on the severity level of the medication (ie a missed seizure medication would cause the staff to lose more points then missing a dose of nasal spray). Once the staff loses all of their points the agency reports them to the state for abuse/neglect. If the staff goes the agency determined amount of time without having a medication error they are able to gain points back. Chris and I thought this was a great way to motivate staff to go through all of their necessary checks and really take medications seriously as no one wants to be put on the abuse/neglect registry.
The second most exciting part of our time in Seneca (besides the training of course) was finding out the town had a Valentino’s Italian Buffet which I thought was a Nebraska only restaurant that I’ve had quite the hankerin’ for since moving to Kansas City!
I can’t wait to meet more of the inspiring Therap providers at the National Conference next week in New Jersey and learn all I can about the amazing programs everyone is running! Happy Wednesday!
Jordan