Therap in Oklahoma: Information Session March 8, 2018

Providers supporting individuals with intellectual and developmental disabilities in the state of Oklahoma are welcome to join an information session to learn about why agencies in Oklahoma are using Therap for their documentation needs.

Join us for donuts, demonstration, and state-specific discussion, we would be happy to answer questions regarding options available for providers interested in going paperless!

Teams that use Therap can document and communicate in real-time using mobile devices, tablets, or laptops!

We offer HIPAA-compliant, web-based software that provides organizations with solutions for:

– Daily Notes
– Tracking Outcomes
– Health Tracking & MAR
– Individual Finances
– Generating Billing Data
– Staff Communication
– Staff Training Management
and so much more!

Click here to register.

Iowa Therap User Webinars: Tiered Rates & Billing Changes in the Billing Plus Module.

Please join our Iowa Therap Billing Specialist, Heather Thornton as she provides an overview of how to adjust your Therap Service Authorizations in preparation for the change to the tiered rate structure.

While you may not have your updated NOD’s just yet, the intent of this training is to get you prepared and review the steps to complete your service authorization updates when you have them in hand.

There will be 2 opportunities to attend these informational training sessions.

  • Tuesday, November 7th at 10:00am local time.
  • Thursday, November 16th at 2:00pm local time.

You may attend 1 or both.  As always, our webinars are offered at no charge to the Therap User Community.

Use the following link to register:

Use the pulldown menu to select your desired date / time (first list field).

You do not need to be a Therap Billing Plus Module subscriber to attend!

Questions? Please ask! Heather can be reached at

You may also reach the entire Central Team via email at



Are you going to the Therap Nat’l Conference?
If not, you should!

Therap Nat’l Conference – Jan 30-Feb 1, 2018 – Omaha, NE

Minnesota Therap Conference is Next Week!

2016 Minnesota Therap Regional Conference in Burnsville.
August 16-17, 2016.

The Central Region Therap Team is excited to be coming to Minnesota next week. If you have not already registered for this conference, please consider joining the 55+ members of the MN Therap User community that will be there.

The Minnesota Therap Conference is a great event. Learn about recent developments in the Therap system. We are offering sessions on individual support documentation and reporting, electronic health records (EHR), billing from Therap, use of the system for 245D compliance and staff training management and more!

If you are not a Therap User, this is a fantastic opportunity to evaluate Therap and how the system can support your agency. Use this opportunity to speak with members of the MN Therap User Community (60 providers) to learn how Therap works for them.

The conference will be held at the BEST WESTERN PREMIER Nicollet Inn, 14201 Nicollet Ave S., Burnsville, MN 55337.

Please take a moment to view the schedule.
Check out the Day 1 workshop sessions!

For more information and to register, visit our conference page. We look forward to seeing you at the conference!



Therap will be at the following Minnesota events…
ARRM Technology Showcase – November 15, 2016. Brooklyn Center, MN

Iowa & Minnesota User Group Webinars coming in July

I am pleased to announce that the Iowa and Minnesota, 2nd Quarter User Group Webinars have been scheduled.  Please join us.

Both meetings will be on Monday, July 18th.

User Group Webinars typically last 1 hour.   Among other topics, we plan on reviewing recently released enhancements to the Therap platform.  You do not need to be a Therap User to attend!  

As always, if you have a topic of interest, please send your request to  We will do our best to add your topic to the agenda.


Jeff Mau

By |2016-06-27T19:33:25+00:00June 27th, 2016|Categories: Announcement, Central Region, IA, Iowa, User Group|Tags: , , , , |0 Comments

Regional Conference in Indianapolis, Indiana

W are pleased to announce the upcoming Regional conference in Indianapolis, Indiana, June 7-8 2016.

Event highlights include:

  • Discussion with Therap team on different Therap modules
  • Sessions focused on implementation and effective use
  • Interactive discussions on improving agency wide communication
  • Tips on quality assurance

Click here for more information

By |2016-11-03T09:56:35+00:00March 3rd, 2016|Categories: Announcement|Tags: , , , |0 Comments

Therap in Iowa – MCO’s & Billing Functionality Update 1.2016

The CMS decisions in December to delay the start of the Managed Care in Iowa, has provided us a bit more time to prepare for the start of the initiative. To that end, Medicaid-Managed-Care-SquareTherap continues to move forward with the Billing System preparation.

Iowa Providers that utilize Therap’s Billing Plus functionality (the ability to submit claims directly from the platform), please find below our current progress.

Therap Billing Specialist, Heather Thornton, has provided the following update…

The electronic links to submit claims from Therap to the 4 MCO’s via Emdeon were completed on 12/18/15. As luck would have it, the news regarding Wellcare’s contract being terminated was released the same day.

On 12/22/15, we saw that Wellcare was/is appealing the termination decision. Therefore, we are keeping that link available in the event Wellcare wins the appeal.

Therap will be working with an Iowa agency to complete the link testing process this month. We anticipate this testing to be complete by the end of January.

As shared in December, “…once (it is established) that these links are fully functional, we will make them available as funding sources in Therap.

In turn, providers can then begin working on Service Authorizations for the Managed Care Organizations. Providers will need to create new Service Authorizations in order to apply these new funding sources.”

When this process can advance, providers will expire existing service authorizations for 3/1/16.

AGAIN – please wait to expire your current service authorizations until further notice.

Please note, this is all predicated on whether or not CMS approves the Managed Care initiative for Iowa and the new 3/1/16 start date. From the available information, CMS is forecast to return to Iowa in mid-February to make that determination.

Please feel free to contact Heather ( if you have any questions specific these changes in the Billing Plus module. We will keep you updated on the progress as we want this to be an easy transition.

To learn more about Therap’s Billing Plus Module, click here.

SAVE THE DATES! 2016 IA & MN Regional Therap Conferences.

I am pleased to announce the dates for the Iowa and Minnesota Therap Regional Conferences.  Would you be so kind as to note these on your calendar?

IOWA:  June 1-2, 2016 in West Des Moines.   Site: Sheraton West Des Moines Hotel

Click here to register for the Iowa Conference.

MINNESOTA:  August 16-17 in Burnsville.  Site: Best Western Premier – Nicollet Inn

Click here to register for the Minnesota Conference.

Feedback from last year’s IA & MN conferences clearly indicated a desire to have more sessions for the intermediate and advanced Therap Users.  To that end, PLEASE let me know what topics you wish to focus on.  Send your suggestions to  I really want to hear from you!

We also seek presentations from our user community!  If you have a topic about your Therap use or how a particular module benefited your agency, please share your experience with fellow providers.  Again, please send your topic and/or presentation outline to  Don’t be shy….you’ll be sharing with friends.



Candeo’s Pod SE Takes Trophy!

Candeo’s Pod SE had ISP Programs for 199 individuals to enter into their new Therap CANDEO-IA 2account.  That’s a tall order to complete in 4 weeks and attend to the daily tasks that do not stop and cannot be set aside.

Well, Pod SE accepted the challenge and migrated all of the programs for their population ahead of schedule and have been awarded Candeo’s  Therap Trophy for week 4.  Congrats and outstanding work!!

Nancy S. Baldus, Candeo’s Director of Quality Enhancement, adds, “Congratulations to Candeo!  As of last Thursday we are at 100% of ISP (programs) entered!  That is 5 days ahead of schedule for our 323 clients!

Staff Training begins on December 7th.  GO LIVE is January 1st.


To learn more about Candeo, please feel free to visit their website:

Follow Candeo on Facebook.




Candeo’s Pod Babs has the Therap Trophy

It’CANDEO-IA 2s week 3 of Candeo’s ISP Program migration competition.  This week, Pod Babs has attained 100% of their assigned program entry goal.  The agency is well on it’s way to being ready for staff training (starting December 7th) and “GO LIVE!” (1/1/16).

ISP Program migration is not an easy task.  Candeo needed to review their current format, map the information to the Therap format, determine scoring methodologies, generate some ‘test’ programs to prove their theories… then, train the team and begin the process of migration.  For an agency of this size and their compressed timeline… WOW!  Impressive!!

Pod Babs – Great job and way to go!  Enjoy that trophy!!

Please read about the week 1 and week 2 winners here.

To learn more about Candeo, please feel free to visit their website:

Follow Candeo on Facebook.




Iowa User Group Meeting – 10/26/15

IMG_0827Please join your Central Region Therap Team next Monday, October 26th at 2:00pm for the Iowa User Group Webinar. This meeting is provided at no cost. All user agencies are invited to attend. Your organization does not need to be a user agency to participate.

Click here to register.

Our current agenda is as follows (subject to change without notice):

* General Announcements. How to register for the National Conference.
* MCO’s and Therap compatibility for Billing submission update.
* Annual Plan Overview: PFW, ISP, Agenda
* Overview of GER Resolution.
* Overview of ISP Data enhancements.
* Overview of Employment History Module.
* Individual Home Page.
* Training Academy.
* Q & A.

What is a user group?
A user group is a meeting of Therap users in the same state to troubleshoot, network, discuss state-wide issues and get information on the latest Therap releases. You may also ask questions and get help on any topic regarding the usage of Therap at your agency from the attending Therap team members.

Please submit your questions to the Central Team at


Jeff Mau – IA / MN / NE Therap Business Development Consultant


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