Therap in Nebraska – Summer 2016

Greetings Nebraska Therap User Community!
While I have met and exchanged emails with some of you, please allow me a moment to introduce myself. My name is Jeff Mau, I live in the Des Moines area. I have been a part of the Therap team for 14 months. I assist my colleague Calvin Christensen, Therap Training & Implementation Specialist, who most of you have had the opportunity to already meet.

While my primary role for Nebraska providers is to assist when evaluating and adding Therap modules beyond the state contract to your system, please consider me as an additional resource when you have questions or seek assistance. Indeed, I have been recently fielding questions from Nebraska providers about the Mobile Basic module and how the recently released Pharmacy Interface module works.

Please feel free to contact me at jeff.mau@therapservices.net or at 515-423-3263.

Therap & Nebraska Stuff…

The Nebraska Regional Therap Conference is almost a month away. It will again be held in Omaha. Early Bird registration ends on the 28th of July. Let’s make it a point to connect.

Calvin and I will be at the NASP Conference being held in Kearney on September 19th and 20th. We are looking forward to this event and I hope to make your acquaintance.

There is a State of Nebraska webpage in the Therap website. I have found it to be a very useful resource for Nebraska specific updates and information. Please check it out.

If you want to have Therap information “pushed” to you, here are 2 options….

1) Send an email to conf@therapservices.net and request to be added to our corporate email distribution list. Be sure to indicate that you are from Nebraska. You will receive news and updates about once per month.

2) Sign up to receive updates regarding Therap’s technical status at TherapStatus.net. Therap will periodically post updates regarding Therap system status, downtime and unavailability. An email notification will be sent to subscribers.

See you soon!

Best,

Jeff
(University of Nebraska-Lincoln, Class of ’82. GBR.)

By |2018-02-25T12:58:39+00:00July 25th, 2016|Categories: Calvin Christensen, Central Region, Jeff Mau, Nebraska|Tags: , , |0 Comments

Time in Decorah, Iowa.

Last week Calvin and I spent time in Decorah, Iowa working with providers in the community.  We thoroughly enjoyed our time with these teams.

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Calvin training the FCS front line staff.

Full Circle Services serves over 170 individuals in Northeast Iowa.  They had completed their Therap account prep and we provided the staff training (along with the FCS management team).  GO LIVE was April 1st for the sites & programs in the Decorah area.  Everyone was excited to begin the use of Therap.

FCS was extremely planful with their launch process.  The Decorah team serves 46 individuals.  As they “learn and adapt”, process improvements and adjustments will be made as they bring their Waterloo, IA teams online.  To that end, Calvin and I also trained their management team in that market.

Please welcome Full Circle Service into the Iowa User Community!

I also had the  pleasure of meeting and working with the team at Choice Employment Services.  They began using Therap a year ago, but with all of the changes in the Iowa I/DD landscape, implementation took a back seat to preparation for the Managed Care initiative.  With their prep completed, it is now time to re-launch their Therap platform.

We had a tremendous meeting, reviewed Therap and framed up a re-launch plan.  Choice will be completing their individuals input and ISP Programs.  Once complete, we will proceed with field data collection and looking at the next steps in maximizing their platform.  I am excited to assist them with this process.

Please re-welcome Choice Employment Services to the Iowa User Community!

IMG_20160328_193921453On a personal note…  Decorah is known for it’s local restaurants.  Being a college town and tourist destination, the offering is wide.  I arrived in town in the early evening and was hoping that, on a Monday night, I could find something open other than a fast food joint.  As luck would have it, the Old Armory BBQ was still serving.  Being a BBQ fan, I parked the car and went in.

I know that to get a good night’s rest, you are not to eat a big meal close to bedtime, but I had no idea that the Brisket Platter was going to be this big.  It was so good, I went back on Tuesday for lunch.

Nothing like eating your way through Decorah!

Until next time… Best,

Jeff

SAVE THE DATES! 2016 IA & MN Regional Therap Conferences.

I am pleased to announce the dates for the Iowa and Minnesota Therap Regional Conferences.  Would you be so kind as to note these on your calendar?

IOWA:  June 1-2, 2016 in West Des Moines.   Site: Sheraton West Des Moines Hotel

Click here to register for the Iowa Conference.

MINNESOTA:  August 16-17 in Burnsville.  Site: Best Western Premier – Nicollet Inn

Click here to register for the Minnesota Conference.

Feedback from last year’s IA & MN conferences clearly indicated a desire to have more sessions for the intermediate and advanced Therap Users.  To that end, PLEASE let me know what topics you wish to focus on.  Send your suggestions to jeff.mau@therapservices.net.  I really want to hear from you!

We also seek presentations from our user community!  If you have a topic about your Therap use or how a particular module benefited your agency, please share your experience with fellow providers.  Again, please send your topic and/or presentation outline to jeff.mau@therapservices.net.  Don’t be shy….you’ll be sharing with friends.

Best,

Jeff

Calvin in Des Moines with Candeo

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Calvin assisting Candeo staff.

Calvin Christensen has been busy providing training to the staff at Candeo in Johnston, IA (Des Moines).  I have been ‘riding shotgun’ to provide additional support, should the need arise.   When finished on the 18th, Calvin will have provided 22 training sessions on Candeo’s initial modules.

Candeo moved up their GO LIVE date to 12/21 to better align with the end of the training sessions.  Everyone is excited to begin collecting data on Therap this coming Monday.   Staff have told us they believe Therap is easier than the platform they are leaving.  Out with the old and in with the new! 

This has been a great experience for both Calvin and me.  It is clear that a tremendous amount of time and preparation has been made by Candeo for this launch.  They had the smallest of details covered to ensure staff had the tools and information they need, not only for the actual training sessions, but also after the launch.

CONGRATS, CANDEO!

To learn more about Candeo, please feel free to visit their website:  http://www.candeoiowa.org/

Follow Candeo on Facebook.

Candeo’s Pod SE Takes Trophy!

Candeo’s Pod SE had ISP Programs for 199 individuals to enter into their new Therap CANDEO-IA 2account.  That’s a tall order to complete in 4 weeks and attend to the daily tasks that do not stop and cannot be set aside.

Well, Pod SE accepted the challenge and migrated all of the programs for their population ahead of schedule and have been awarded Candeo’s  Therap Trophy for week 4.  Congrats and outstanding work!!

Nancy S. Baldus, Candeo’s Director of Quality Enhancement, adds, “Congratulations to Candeo!  As of last Thursday we are at 100% of ISP (programs) entered!  That is 5 days ahead of schedule for our 323 clients!

Staff Training begins on December 7th.  GO LIVE is January 1st.

HERE WE GO.

To learn more about Candeo, please feel free to visit their website:  http://www.candeoiowa.org/

Follow Candeo on Facebook.

 

 

 

Candeo’s Pod Babs has the Therap Trophy

It’CANDEO-IA 2s week 3 of Candeo’s ISP Program migration competition.  This week, Pod Babs has attained 100% of their assigned program entry goal.  The agency is well on it’s way to being ready for staff training (starting December 7th) and “GO LIVE!” (1/1/16).

ISP Program migration is not an easy task.  Candeo needed to review their current format, map the information to the Therap format, determine scoring methodologies, generate some ‘test’ programs to prove their theories… then, train the team and begin the process of migration.  For an agency of this size and their compressed timeline… WOW!  Impressive!!

Pod Babs – Great job and way to go!  Enjoy that trophy!!

Please read about the week 1 and week 2 winners here.

To learn more about Candeo, please feel free to visit their website:  http://www.candeoiowa.org/

Follow Candeo on Facebook.

 

 

 

Candeo’s Pod Hodge Podge Earns Honors!

Last week I blogged about Candeo’s Data Entry Traveling Trophy.  If you missed the blog, here’s the high level overview…CANDEO-IA 2

Each service coordinator team (which Candeo references as a “pod”) has a weekly goal for ISP Program migration (from their former platform to Therap).  When all pods reach their mark, they will be fully prepared for staff training starting on December 7th.

This week, the Pod Hodge Podge has won the honor and possession of the  Candeo Therap Trophy.  They have migrated 100% of their ISP Programs.  I am told this is far ahead of the target!  Congrats to Hodge Podge.  Great Job!!

Stay tuned to see which Pod earns the trophy next week.

To learn more about Candeo, please feel free to visit their website:  http://www.candeoiowa.org/

Follow Candeo on Facebook.

Candeo’s Data Entry Traveling Trophy

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The Traveling Therap Trophy.

Candeo, a new Therap User Agency in Johnston, Iowa,  is in the throes of implementing Therap.   They selected Therap to be prepared for advent of Managed Care, which coming to Iowa in 2016.  With the goal of having their new process launched on January 1st, the agency began implementation in early August of 2015.

Presently, sites, programs, individuals, enrollments and staff have been entered.  Candeo reports they are ahead of schedule and moving foward with Staff Scheduling Master Schedule builds and ready to really dig into Billing Plus functionality.  They have been “rockin’ it”!!

With the “GO LIVE” date approaching fast, they are busy entering ISP Programs for data collection.  To keep the process fun (and slightly competitive), they have introduced a “traveling trophy” to mark progress.

Each service coordinator team (which Candeo references as a “pod”) has a weekly goal for ISP Program migration (from their former platform to Therap).  When all pods reach their mark, they will be fully prepared for staff training starting on December 7th.

This week, the Pod Lamb Chop has won the honor and possession of the  Candeo Therap Trophy!

To learn more about Candeo, please feel free to visit their website:  http://www.candeoiowa.org/

Follow Candeo on Facebook.

 

Iowa User Group Meeting – 10/26/15

IMG_0827Please join your Central Region Therap Team next Monday, October 26th at 2:00pm for the Iowa User Group Webinar. This meeting is provided at no cost. All user agencies are invited to attend. Your organization does not need to be a user agency to participate.

Click here to register.

Our current agenda is as follows (subject to change without notice):

* General Announcements. How to register for the National Conference.
* MCO’s and Therap compatibility for Billing submission update.
* Annual Plan Overview: PFW, ISP, Agenda
* Overview of GER Resolution.
* Overview of ISP Data enhancements.
* Overview of Employment History Module.
* Individual Home Page.
* Training Academy.
* Q & A.

What is a user group?
A user group is a meeting of Therap users in the same state to troubleshoot, network, discuss state-wide issues and get information on the latest Therap releases. You may also ask questions and get help on any topic regarding the usage of Therap at your agency from the attending Therap team members.

Please submit your questions to the Central Team at central@therapservices.net.

Best,

Jeff Mau – IA / MN / NE Therap Business Development Consultant

jeff.mau@therapservices.net

515-423-3263

Minnesota User Group Meeting – 10/26/15

IMG_0827Please join your Central Region Therap Team next Monday, October 26th at 10:00am for the Minnesota User Group Webinar.  This meeting is provided at no cost.  All user agencies are invited to attend.  Your organization does not need to be a user agency to participate.

Click here to register.

Our current agenda is as follows (subject to change without notice):

* General Announcements. How to register for the National Conference.
* Review of available 245D Custom Forms and where to find them.
* 245D GER Form update. Concept Review.
* Overview of GER Resolution.
* Overview of ISP Data enhancements.
* Overview of Employment History Module.
* Overview of the Individual Home Page.
* Overview of the Training Academy.
* Q & A.

What is a user group?
A user group is a meeting of Therap users in the same state to troubleshoot, network, discuss state-wide issues and get information on the latest Therap releases. You may also ask questions and get help on any topic regarding the usage of Therap at your agency from the attending Therap team members.

Please submit your questions to the Central Team at central@therapservices.net.

Best,

Jeff Mau – IA / MN / NE Therap Business Development Consultant

jeff.mau@therapservices.net

515-423-3263

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