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Iowa Billing User Group Webinar – 2nd Opportunity to Learn!

WOW!    What a great turnout on Tuesday the 7th  for our Iowa Billing User Group Webinar.   Thank you for attending!

The webinar video is now available.  Use these links to view…

If you missed the 11/7 IA User Group Webinar to address the “Iowa Tiered Rates & Billing Changes in the Billing Plus Module” or wish to attend again, there is a 2nd opportunity to do so.

Next Thursday the 16th at 2:00pm local time, our Iowa Therap Billing Specialist, Heather Thornton will again provide an overview of how to adjust your Therap Service Authorizations in preparation for the change to the tiered rate structure.

The intent of this training is to get you prepared and review the steps to complete your Therap Service Authorization updates.

This is open to the entire Iowa Therap User Community.

Use the following link to register:

https://attendee.gotowebinar.com/rt/1802482574373438211

You do not need to be a Therap Billing Plus Module subscriber to attend!

Questions? Seeking more clarity? Desire a 1:1 session? Please ask! Heather can be reached at heather.thornton@therapservices.net. We want you to be ready.

Best,

Jeff

Are you going to the Therap Nat’l Conference?
If not, you should!

Therap Nat’l Conference – Jan 30-Feb 1, 2018 – Omaha, NE

By |2018-02-25T13:15:30+00:00November 8th, 2017|Categories: Billing Plus, Central Region, Heather Thornton, IA, Iowa, Iowa Manged Care, Jeff Mau, User Group|Tags: , , , , , , |Comments Off on Iowa Billing User Group Webinar – 2nd Opportunity to Learn!

Iowa Therap User Webinars: Tiered Rates & Billing Changes in the Billing Plus Module.

Please join our Iowa Therap Billing Specialist, Heather Thornton as she provides an overview of how to adjust your Therap Service Authorizations in preparation for the change to the tiered rate structure.

While you may not have your updated NOD’s just yet, the intent of this training is to get you prepared and review the steps to complete your service authorization updates when you have them in hand.

There will be 2 opportunities to attend these informational training sessions.

  • Tuesday, November 7th at 10:00am local time.
  • Thursday, November 16th at 2:00pm local time.

You may attend 1 or both.  As always, our webinars are offered at no charge to the Therap User Community.

Use the following link to register:

https://attendee.gotowebinar.com/rt/1802482574373438211

Use the pulldown menu to select your desired date / time (first list field).

You do not need to be a Therap Billing Plus Module subscriber to attend!

Questions? Please ask! Heather can be reached at heather.thornton@therapservices.net.

You may also reach the entire Central Team via email at central@therapservices.net.

Best,

Jeff

Are you going to the Therap Nat’l Conference?
If not, you should!

Therap Nat’l Conference – Jan 30-Feb 1, 2018 – Omaha, NE

By |2017-10-31T16:57:00+00:00October 31st, 2017|Categories: Announcement, Billing Plus, Central Region, Heather Thornton, IA, Iowa, Iowa Manged Care, Jeff Mau, User Group|Tags: , , , , , , |Comments Off on Iowa Therap User Webinars: Tiered Rates & Billing Changes in the Billing Plus Module.

Therap IA & MN User Group Webinars – March 27th

We will be hosting the 1Q User Group Webinars for IA & MN on Monday, March 27th.  If you have not done so already, please plan to join us!

User Groups are offered at no charge.    You do not need to be a Therap User to attend.

Iowa User Group:  9:00am – 10:00am.  Click here to register.
Minnesota User Group:  1:00pm – 2:00pm.  Click here to register.

We are planning to visit about the new Business Intelligence Module, Mobile ISP Data for iOS, upcoming Regional Conferences and other news.

Registration links can also be found on your Iowa or Minnesota state specific page in the Therap website.

See you next week at the MSSA Conference!  March 22-24.

If you are attending the  MSSA Annual Conference & Expo in Minneapolis next week, please swing by the Therap booth.  I’ll be there.  Looking forward to seeing you!

Therap IA & MN Regional Conference Dates.   SIGN UP TODAY AND SAVE!!

Iowa  / Illinois: May 31-June 1.  The event will be in Bettendorf (Quad Cities) at the Isle Casino Hotel.  Click here to learn more and to register.

Minnesota: August 15-16.  We will be returning the Best Western Premier in Burnsville.  Click here to learn more and to register.

Look for Therap at the following Spring Events…

April 7-10 – DDNA Annual Convention – Dallas, TX.
May 3-4 – IACP Annual Convention – Ames, IA.
June 7-8 – ARRM Annual Conference – Prior Lake, MN.

As always, please feel free to reach out at any time with any questions.  jeff.mau@therapservices.net

Best,

Jeff

 

By |2018-02-25T13:18:34+00:00March 17th, 2017|Categories: Central Region, IA, Iowa, Jeff Mau, Minnesota, MN, User Group|Tags: , , , , , , , , |Comments Off on Therap IA & MN User Group Webinars – March 27th

Is it March Already??

It’s just simply hard to believe that March is just a few days away.  Since the 1st of January, it’s been just a blur!  At least the weather wasn’t a ‘brrrrrr’.

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In mid- January, I spent a week with Sarah Christiansen assisting with training staff at LifeScape Adult Services in Sioux Falls, SD.  (She was there for a 2 week run!)   LifeScape has been a long time Therap User for their children’s services.  They recently made the decision to begin using Therap in their adult services division, which meant there were many more staff to train.

The LifeScape team made us feel right at home.  They were wonderful hosts.  The IT guy even helped us tear down and pack the computers.

Thank for the dedicated internet access, the classroom…. and we really liked your Smartboard.

 

New Logo with TaglineThe following week I spent a day with Jeff Nichols, CEO at Opportunity Village in Clear Lake, IA, a long time Therap user.  We visited about use, different modules and solutions for the agency.  The fun stuff started when I was sent a link to a demo version of the new Business Intelligence for Demographics & GER’s.  This was the first time I had even touched the module.  Mr. Nichols and I explored and learned together.  Needless to say, we were both impressed.

Jeff was quick to point out how much time Opp Village could save with the GER Dashboard over the hours spent each month currently analysing GER data for monthly safety committee meetings.   The BI GER Dashboard could produce the analysis in minutes.   

Thank you, Jeff, for spending a very productive day with me.

 

HB4116

The Therap “Jeff’s” at the 2017 Nat’l Conference.

On the following Sunday, I flew to New Jersey to attend the 2017 Therap National Conference.  More than 500 people attended from 35 states.  Every time I go to the Nat’l Conference I am just immersed into Therap for 3 solid days.   If you have not attended a Nat’l, you really need to go.  The exchange of information and learning is well worth the trip.

For those of you in IA, MN, NE, SD… you’ll be able to drive to the 2018 Therap Nat’l Conference.  It’s being held in Omaha!!

Mark you calendars:  Jan 30th through Feb 1st, 2018.  The Embassy Suites / LaVista Conference Center in “West O”.

 

On a personal note… Upon return from the Nat’l Conference, I had just a few days to wrap up some business and pack for a vacation.   Over the past 3Jeff and Anegada sunset. years I planned to take a vacation, but for health reasons in 2 of those years, it just wasn’t in the cards.   So… this was the year.

My crew and I chartered a sailboat and ‘cruised’ the British Virgin Islands.   The scenery was outstanding.  The food was great.  There was plenty of fun to be had…. but, to sail you must have wind.  The wind Gods took a break midway through our time and we ended up stay on Anegada a bit longer that we had planned…. darn.

Well, I am back at it.  The suntan…er….sunburn is fading, my feet are finally accepting socks and I cut off my dreads.

If you need assistance or have any questions, Therap or otherwise, feel free to reach out.

Best,

Jeff

By |2017-02-23T22:49:18+00:00February 23rd, 2017|Categories: Central Region, Iowa, Jeff Mau, Minnesota, Nebraska|Tags: , , , , , , , |Comments Off on Is it March Already??

Iowa & Minnesota User Group Webinars coming in July

I am pleased to announce that the Iowa and Minnesota, 2nd Quarter User Group Webinars have been scheduled.  Please join us.

Both meetings will be on Monday, July 18th.

User Group Webinars typically last 1 hour.   Among other topics, we plan on reviewing recently released enhancements to the Therap platform.  You do not need to be a Therap User to attend!  

As always, if you have a topic of interest, please send your request to central@therapservices.net.  We will do our best to add your topic to the agenda.

Best,

Jeff Mau

jeff.mau@therapservices.net

By |2016-06-27T19:33:25+00:00June 27th, 2016|Categories: Announcement, Central Region, IA, Iowa, User Group|Tags: , , , , |Comments Off on Iowa & Minnesota User Group Webinars coming in July

One Week Remaining for Regional Conference in Wes Des Moines, Iowa, June 1-2, 2016

Join us at our Regional Conference in Wes Des Moines, Iowa, June 1-2, 2016.  The Conference will be held at the Sheraton West Des Moines Hotel. Visit the conference page to learn more about the event.

We look forward to see you there.

By |2016-05-26T12:56:49+00:00May 26th, 2016|Categories: Conferences, Iowa|Tags: , , , |Comments Off on One Week Remaining for Regional Conference in Wes Des Moines, Iowa, June 1-2, 2016

Room Block ends on May 11, 2016 for Regional Conference in West Des Moines, Iowa

Therap will be hosting a regional conference for users of its developmental disability software in West Des Moines, Iowa. The conference will be held at the Sheraton West Des Moines Hotel from June 1-2, 2016.

The cut off date for the room block is May 11, 2016.

Block Room Rate: $109

For Regular room rates please click here to visit the Hotel Website.

As a reminder, registration for the conference is separate from hotel room reservations. A link to registration is here.

For more information visit the conference information page.

We look forward to seeing you there!

By |2016-05-04T09:08:45+00:00May 4th, 2016|Categories: Conferences, Iowa|Tags: , , |Comments Off on Room Block ends on May 11, 2016 for Regional Conference in West Des Moines, Iowa

Time in Decorah, Iowa.

Last week Calvin and I spent time in Decorah, Iowa working with providers in the community.  We thoroughly enjoyed our time with these teams.

IMG_20160329_092519955_HDR

Calvin training the FCS front line staff.

Full Circle Services serves over 170 individuals in Northeast Iowa.  They had completed their Therap account prep and we provided the staff training (along with the FCS management team).  GO LIVE was April 1st for the sites & programs in the Decorah area.  Everyone was excited to begin the use of Therap.

FCS was extremely planful with their launch process.  The Decorah team serves 46 individuals.  As they “learn and adapt”, process improvements and adjustments will be made as they bring their Waterloo, IA teams online.  To that end, Calvin and I also trained their management team in that market.

Please welcome Full Circle Service into the Iowa User Community!

I also had the  pleasure of meeting and working with the team at Choice Employment Services.  They began using Therap a year ago, but with all of the changes in the Iowa I/DD landscape, implementation took a back seat to preparation for the Managed Care initiative.  With their prep completed, it is now time to re-launch their Therap platform.

We had a tremendous meeting, reviewed Therap and framed up a re-launch plan.  Choice will be completing their individuals input and ISP Programs.  Once complete, we will proceed with field data collection and looking at the next steps in maximizing their platform.  I am excited to assist them with this process.

Please re-welcome Choice Employment Services to the Iowa User Community!

IMG_20160328_193921453On a personal note…  Decorah is known for it’s local restaurants.  Being a college town and tourist destination, the offering is wide.  I arrived in town in the early evening and was hoping that, on a Monday night, I could find something open other than a fast food joint.  As luck would have it, the Old Armory BBQ was still serving.  Being a BBQ fan, I parked the car and went in.

I know that to get a good night’s rest, you are not to eat a big meal close to bedtime, but I had no idea that the Brisket Platter was going to be this big.  It was so good, I went back on Tuesday for lunch.

Nothing like eating your way through Decorah!

Until next time… Best,

Jeff

By |2016-11-03T09:56:35+00:00April 4th, 2016|Categories: Calvin Christensen, Central Region, IA, Iowa, Jeff Mau, Training & Implementation|Tags: , , , , , |Comments Off on Time in Decorah, Iowa.

Therap in Iowa – MCO’s & Billing Functionality Update 2.9.2016

Greetings Iowa Therap User Community!

As we wait for CMS to rule as to whether or not the Iowa Medicaid Modernization initiative is a “GO” for March 1st, Heather Thornton, Therap Billing Specialist, has askedMedicaid-Managed-Care-Square that I share the following regarding agency preparation…

In order to process claims via Therap for the Iowa MCO’s, clearinghouse enrollment is required. Therefore, if Iowa providers using Therap’s Billing Plus module want to send me their NPI, EIN and address information for enrollment into the clearinghouse, I can enter that information now. Please send ALL of your NPI numbers.

Send this information to heather.thornton@therapservices.net .

Upon receipt and after I enter this information on your behalf, the agency will have the capability to submit claims to the Iowa MCO’s via Therap.

In order to obtain your ERA (Electronic Remittance Advice) for AmeriHealth, there is a pre-enrollment form that must be completed by the agency. If not done so already, please request this form when you send your NPI, EIN information for Amerihealth to me. I will then send you the form that needs to be completed. In turn, you must complete the form and send it to the listed address for Amerihealth.

As you are aware, IME has stated that they will be paying all Iowa Magellan claims for the service dates starting on and after 1/1/16. To make sure you are able to bill within Therap during this transition time, your funding source listed on the Magellan Service Authorizations will need to be changed to IME.

If you have already generated Iowa Magellan claims, you will need to create a new Service Authorizations for the Iowa Magellan claims and replace the funding source with IME in order for them to be processed.

AGAINplease wait to expire current service authorizations until further notice.

As stated in previous communications, this is all predicated on whether or not CMS approves the Managed Care initiative for Iowa and the new 3/1/16 start date.

THERAP IOWA PROVIDER BILLING WEBINAR BEING PLANNED.

Once we have definitive information on the start date for the Iowa Medicaid Modernization initiative, I plan to hold an instructional webinar for Iowa Providers using the Billing Plus module and explain how to move your current Service Authorizations to the new MCO funding sources and other preparation tasks. More information regarding this webinar will be shared when available.

As always, please feel free to contact me (heather.thornton@therapservices.net) if you have any questions specific these changes in the Billing Plus module. We will keep you updated on the progress as we want this to be an easy transition.

By |2016-11-03T09:56:36+00:00February 9th, 2016|Categories: Billing Plus, Central Region, Heather Thornton, IA, Iowa, Iowa Manged Care, Jeff Mau, Training & Implementation, Uncategorized|Tags: , , , , , |Comments Off on Therap in Iowa – MCO’s & Billing Functionality Update 2.9.2016

Therap in Iowa – MCO’s & Billing Functionality Update 2.4.2016

TESTING OF MCO ELECTRONIC LINKS FOR THERAP BILLING COMPLETE!

Iowa Providers that utilize Therap’s Billing Plus functionality (the ability to submit claims directly from the platform), please find below our current progress.Medicaid-Managed-Care-Square

Therap Billing Specialist, Heather Thornton, is pleased to share this update…

Therap has completed their testing with the 3 current MCO’s…

  • Amerigroup Iowa, Inc.
  • AmeriHealth Caritas Iowa, Inc.
  • UnitedHealthcare Plan of the River Valley, Inc.

….and test claims have gone through the clearinghouse with no issues. The funding sources are now available in Therap.

This is great news as it means that when the MCO’s do GO LIVE, Therap Billing functionality will be ready.

NOTE: As we are all aware, Wellcare was disqualified from the Iowa Medicaid Modernization initiative on 12/18/15.   As of 12/22/15, Wellcare was/is appealing the decision. While Therap will keep that link available, testing will not be done until a decision on the appeal is announced.

NEXT STEPS
While this is a relatively small task, you can create the funding sources in your Therap platform for the 3 current MCO’s and attach the applicable “Payer”. Please see steps below:

  • Go to Admin Tab -> Billing section
  • From “Funding Source”, select “New”.
  • Input the applicable MCO information. (Red asterisk = Required)
  • Select applicable “Payer” option from the pull down menu in the Electronic Billing section (near bottom of the page).
  • Click on “Save”.
  • Complete the process for the remaining MCO’s.

AGAINplease wait to expire your current service authorizations until further notice.

This is all predicated on whether or not CMS approves the Managed Care initiative for Iowa and the new 3/1/16 start date. From the available information, CMS is forecast to return to Iowa in mid-February to make that determination.

THERAP IOWA PROVIDER BILLING WEBINAR BEING PLANNED.

Once we have definitive information on the start date for the Iowa Medicaid Modernization initiative, I plan to hold an instructional webinar for Iowa Providers using the Billing Plus module and explain how to move your current Service Authorizations to the new MCO funding sources and other preparation tasks. More information regarding this webinar will be shared when available.

As always, please feel free to contact me (heather.thornton@therapservices.net) if you have any questions specific these changes in the Billing Plus module. We will keep you updated on the progress as we want this to be an easy transition.

By |2016-11-03T09:56:36+00:00February 4th, 2016|Categories: Billing Plus, Central Region, Heather Thornton, IA, Iowa, Iowa Manged Care|Comments Off on Therap in Iowa – MCO’s & Billing Functionality Update 2.4.2016