fbq('track', 'Lead');

Therap in Canada

This week I have enjoyed visiting with organizations across the Province of Manitoba.   It has been a good week of discovering more information about the services and the structure of services in Canada and the challenges they face in service provision.  In addition, I have had the opportunity to attend the CCDDA conference here in Winnipeg and it has been a tremendous opportunity to meet with folks.  In addition to the conference, my time has been well spent as I have had the opportunity to sit down with lots of different folks across many varied organizations and agencies.  The license plates have the tag line “Friendly Manitoba”.  I would definitely have to agree as they people have been very friendly and welcoming to me.  It is obvious that so many would benefit from a solution like Therap in aiding with communication and organization of data and information.  I look forward to meeting with more folks today as the conference continues.

 

By |2017-06-15T15:59:47+00:00June 15th, 2017|Categories: Conferences, Jeff Case, Uncategorized|Tags: , , , , , |Comments Off on Therap in Canada

Therap in Iowa – MCO’s & Billing Functionality Update 1.2016

The CMS decisions in December to delay the start of the Managed Care in Iowa, has provided us a bit more time to prepare for the start of the initiative. To that end, Medicaid-Managed-Care-SquareTherap continues to move forward with the Billing System preparation.

Iowa Providers that utilize Therap’s Billing Plus functionality (the ability to submit claims directly from the platform), please find below our current progress.

Therap Billing Specialist, Heather Thornton, has provided the following update…

The electronic links to submit claims from Therap to the 4 MCO’s via Emdeon were completed on 12/18/15. As luck would have it, the news regarding Wellcare’s contract being terminated was released the same day.

On 12/22/15, we saw that Wellcare was/is appealing the termination decision. Therefore, we are keeping that link available in the event Wellcare wins the appeal.

Therap will be working with an Iowa agency to complete the link testing process this month. We anticipate this testing to be complete by the end of January.

As shared in December, “…once (it is established) that these links are fully functional, we will make them available as funding sources in Therap.

In turn, providers can then begin working on Service Authorizations for the Managed Care Organizations. Providers will need to create new Service Authorizations in order to apply these new funding sources.”

When this process can advance, providers will expire existing service authorizations for 3/1/16.

AGAIN – please wait to expire your current service authorizations until further notice.

Please note, this is all predicated on whether or not CMS approves the Managed Care initiative for Iowa and the new 3/1/16 start date. From the available information, CMS is forecast to return to Iowa in mid-February to make that determination.

Please feel free to contact Heather (heather.thornton@therapservices.net) if you have any questions specific these changes in the Billing Plus module. We will keep you updated on the progress as we want this to be an easy transition.

To learn more about Therap’s Billing Plus Module, click here.

By |2016-11-03T09:56:36+00:00January 11th, 2016|Categories: Announcement, Central Region, Heather Thornton, IA, Iowa, Jeff Case, Jeff Mau, Uncategorized|Tags: , , , |Comments Off on Therap in Iowa – MCO’s & Billing Functionality Update 1.2016

SAVE THE DATES! 2016 IA & MN Regional Therap Conferences.

I am pleased to announce the dates for the Iowa and Minnesota Therap Regional Conferences.  Would you be so kind as to note these on your calendar?

IOWA:  June 1-2, 2016 in West Des Moines.   Site: Sheraton West Des Moines Hotel

Click here to register for the Iowa Conference.

MINNESOTA:  August 16-17 in Burnsville.  Site: Best Western Premier – Nicollet Inn

Click here to register for the Minnesota Conference.

Feedback from last year’s IA & MN conferences clearly indicated a desire to have more sessions for the intermediate and advanced Therap Users.  To that end, PLEASE let me know what topics you wish to focus on.  Send your suggestions to jeff.mau@therapservices.net.  I really want to hear from you!

We also seek presentations from our user community!  If you have a topic about your Therap use or how a particular module benefited your agency, please share your experience with fellow providers.  Again, please send your topic and/or presentation outline to jeff.mau@therapservices.net.  Don’t be shy….you’ll be sharing with friends.

Best,

Jeff

By |2016-11-03T09:56:36+00:00January 11th, 2016|Categories: Announcement, Calvin Christensen, Central Region, Conferences, Heather Thornton, IA, Iowa, Jeff Case, Jeff Mau, Minnesota, MN, Sarah Christensen, Training & Implementation|Tags: , , , , |Comments Off on SAVE THE DATES! 2016 IA & MN Regional Therap Conferences.

Candeo’s Pod SE Takes Trophy!

Candeo’s Pod SE had ISP Programs for 199 individuals to enter into their new Therap CANDEO-IA 2account.  That’s a tall order to complete in 4 weeks and attend to the daily tasks that do not stop and cannot be set aside.

Well, Pod SE accepted the challenge and migrated all of the programs for their population ahead of schedule and have been awarded Candeo’s  Therap Trophy for week 4.  Congrats and outstanding work!!

Nancy S. Baldus, Candeo’s Director of Quality Enhancement, adds, “Congratulations to Candeo!  As of last Thursday we are at 100% of ISP (programs) entered!  That is 5 days ahead of schedule for our 323 clients!

Staff Training begins on December 7th.  GO LIVE is January 1st.

HERE WE GO.

To learn more about Candeo, please feel free to visit their website:  http://www.candeoiowa.org/

Follow Candeo on Facebook.

 

 

 

Candeo’s Pod Hodge Podge Earns Honors!

Last week I blogged about Candeo’s Data Entry Traveling Trophy.  If you missed the blog, here’s the high level overview…CANDEO-IA 2

Each service coordinator team (which Candeo references as a “pod”) has a weekly goal for ISP Program migration (from their former platform to Therap).  When all pods reach their mark, they will be fully prepared for staff training starting on December 7th.

This week, the Pod Hodge Podge has won the honor and possession of the  Candeo Therap Trophy.  They have migrated 100% of their ISP Programs.  I am told this is far ahead of the target!  Congrats to Hodge Podge.  Great Job!!

Stay tuned to see which Pod earns the trophy next week.

To learn more about Candeo, please feel free to visit their website:  http://www.candeoiowa.org/

Follow Candeo on Facebook.

By |2016-11-03T09:56:37+00:00November 4th, 2015|Categories: Calvin Christensen, Heather Thornton, Iowa, Jeff Case, Jeff Mau, Training & Implementation, Uncategorized|Tags: , , , , |Comments Off on Candeo’s Pod Hodge Podge Earns Honors!

Candeo’s Data Entry Traveling Trophy

CANDEO-IA 2

The Traveling Therap Trophy.

Candeo, a new Therap User Agency in Johnston, Iowa,  is in the throes of implementing Therap.   They selected Therap to be prepared for advent of Managed Care, which coming to Iowa in 2016.  With the goal of having their new process launched on January 1st, the agency began implementation in early August of 2015.

Presently, sites, programs, individuals, enrollments and staff have been entered.  Candeo reports they are ahead of schedule and moving foward with Staff Scheduling Master Schedule builds and ready to really dig into Billing Plus functionality.  They have been “rockin’ it”!!

With the “GO LIVE” date approaching fast, they are busy entering ISP Programs for data collection.  To keep the process fun (and slightly competitive), they have introduced a “traveling trophy” to mark progress.

Each service coordinator team (which Candeo references as a “pod”) has a weekly goal for ISP Program migration (from their former platform to Therap).  When all pods reach their mark, they will be fully prepared for staff training starting on December 7th.

This week, the Pod Lamb Chop has won the honor and possession of the  Candeo Therap Trophy!

To learn more about Candeo, please feel free to visit their website:  http://www.candeoiowa.org/

Follow Candeo on Facebook.

 

By |2016-11-03T09:56:37+00:00October 27th, 2015|Categories: Calvin Christensen, Heather Thornton, Iowa, Jeff Case, Jeff Mau, Training & Implementation, Uncategorized|Tags: , , , , , |Comments Off on Candeo’s Data Entry Traveling Trophy

Iowa User Group Meeting – 10/26/15

IMG_0827Please join your Central Region Therap Team next Monday, October 26th at 2:00pm for the Iowa User Group Webinar. This meeting is provided at no cost. All user agencies are invited to attend. Your organization does not need to be a user agency to participate.

Click here to register.

Our current agenda is as follows (subject to change without notice):

* General Announcements. How to register for the National Conference.
* MCO’s and Therap compatibility for Billing submission update.
* Annual Plan Overview: PFW, ISP, Agenda
* Overview of GER Resolution.
* Overview of ISP Data enhancements.
* Overview of Employment History Module.
* Individual Home Page.
* Training Academy.
* Q & A.

What is a user group?
A user group is a meeting of Therap users in the same state to troubleshoot, network, discuss state-wide issues and get information on the latest Therap releases. You may also ask questions and get help on any topic regarding the usage of Therap at your agency from the attending Therap team members.

Please submit your questions to the Central Team at central@therapservices.net.

Best,

Jeff Mau – IA / MN / NE Therap Business Development Consultant

jeff.mau@therapservices.net

515-423-3263

By |2016-11-03T09:56:37+00:00October 20th, 2015|Categories: Announcement, Calvin Christensen, Heather Thornton, Iowa, Jeff Case, Jeff Mau, Michelle Saunders, Sarah Christensen, User Group|Tags: , , |Comments Off on Iowa User Group Meeting – 10/26/15

Minnesota User Group Meeting – 10/26/15

IMG_0827Please join your Central Region Therap Team next Monday, October 26th at 10:00am for the Minnesota User Group Webinar.  This meeting is provided at no cost.  All user agencies are invited to attend.  Your organization does not need to be a user agency to participate.

Click here to register.

Our current agenda is as follows (subject to change without notice):

* General Announcements. How to register for the National Conference.
* Review of available 245D Custom Forms and where to find them.
* 245D GER Form update. Concept Review.
* Overview of GER Resolution.
* Overview of ISP Data enhancements.
* Overview of Employment History Module.
* Overview of the Individual Home Page.
* Overview of the Training Academy.
* Q & A.

What is a user group?
A user group is a meeting of Therap users in the same state to troubleshoot, network, discuss state-wide issues and get information on the latest Therap releases. You may also ask questions and get help on any topic regarding the usage of Therap at your agency from the attending Therap team members.

Please submit your questions to the Central Team at central@therapservices.net.

Best,

Jeff Mau – IA / MN / NE Therap Business Development Consultant

jeff.mau@therapservices.net

515-423-3263

By |2016-11-03T09:56:37+00:00October 20th, 2015|Categories: Announcement, Calvin Christensen, Heather Thornton, Jeff Case, Jeff Mau, Michelle Saunders, Minnesota, MN, Sarah Christensen, Uncategorized|Tags: , , |Comments Off on Minnesota User Group Meeting – 10/26/15

Iowa Therap Conference Recap

IMG_0857Thanks to all who attended the Iowa Therap Conference in West Des Moines, September 30th through October 1st.   All indications are that attendees enjoyed the session content and learned some new Therap tricks.   Once the coffee service was squared away and the internet service adjusted, the conference ended up being a great success.

I have been receiving comments from attendees that the combination of small and large providers was quite a benefit.  The exchange of ideas was well received by all.  This is one of the main reasons Therap hosts these events…networking and shared learning within the Therap User Community.  The best practices come from those who use the platform each and every day….YOU!

Speaking for myself, as I have only been with Therap a short while, it was a pleasure to meet our new and tenured customers.   It’s always great to put a face with a name.

Feedback for next year is always actively sought!  Please let me know what you would like to see more of next year.  I have received comments that indicate that experienced users would like to see more detailed sessions on module functionality…sessions that dig deeper.   I have also fielded suggestions that we be really specific as to what sessions are geared for beginner, intermediate and expert users.   This is the kind of information we seek to keep these events fresh and informative.

I also wanted to sayIMG_0875 thank you to our friends from Direct Course / College of Direct Support for presenting on Day 2 of the Conference.   It is always good to have them with us.   Additionally, IACP members had the opportunity learn more about this great program that is included in their membership.

Don’t forget…. The Iowa User Group Webinar is being held on October 26th at 2:00pm local time.  The meeting will last approximately 1 hour.  Register to attend!

As always…Best to you!

Jeff

 

 

By |2016-11-03T09:56:38+00:00October 14th, 2015|Categories: Calvin Christensen, Conferences, Heather Thornton, Iowa, Jeff Case, Jeff Mau, Sarah Christensen|Comments Off on Iowa Therap Conference Recap

The Minnesota Conference… WOW!

IMG_0812Another Minnesota Therap Conference has come and gone.  It was the first conference I had a hand in organizing at the local level.  Given my predisposition to over think everything, I had a few sleepless nights prior to the event.  But, when all was said and done… this was a great meeting!

What made it great was the active participation of our attendees.  New users, tenured users and non-users made up the 112 participants and ALL were engaged.

This level of discourse is what makes these conferences worthwhile.  It was (and is) clear that the Therap community in Minnesota is not afraid to ask the tough questions of Therap staff and/or each other.  It was a tremendous learning experience.

I was pleasantly surprised at the unsolicited comments I received via email.  Here are just a few…

  • “Thanks Jeff.  We found the Conference very helpful and informative.”   – Matt Sharp, Living Well.
  • “Thank you for the best conference EVER!!!! ” – Leanne Negley, Rural Living Environments.
  • “Thank you.  It was a great session!!”  – Bethany McCabe, Cardinal of Minnesota.

Well… I appreciate the kudos, but this was a team effort and, more importantly, without our Therap user community, none of this would have been possible.

From our team to you…

IMG_0827

Therap Team from left to right: Jeff Case, Michelle Saunders, Jeff Mau, Sarah Christensen, Calvin Christensen, Dawn Gilder.

thanks to all who participated in the Therap Minnesota Regional Conference!

By |2016-11-03T09:56:38+00:00August 21st, 2015|Categories: Calvin Christensen, Conferences, Dawn Gilder, General, Jeff Case, Jeff Mau, Michelle Saunders, Minnesota, MN, Sarah Christensen|Tags: , , , |Comments Off on The Minnesota Conference… WOW!