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Minnesota Therap News: CSSP Custom Form / ISP Agenda / Billing Claims Mandate for Waiver Services

CSSP Custom Form in Therap being updated.

Matt Wahl from PKT shared the updated regs regarding the inclusion of technology questions in the CSSP form.  ARRM has published an example of the prefered verbiage.  I have made the request to have the form updated for this purpose, with the ARRM sample copy.

Deb Koop from LSS shared the updated reg from 245D.07.Subd.4. “Service outcomes and supports”.  These points are earmarked for inclusion in the CSSP as well.  If anyone has a sample of the questions or verbiage the state is suggesting for “Service Outcomes and Supports”, please send them to me. 

Updates as available.

Request for the 245D “Progress Review Summary” form to be added.

Matt Wahl also asked if it would be possible to add the Progress Review Summary form to Therap.  I have advanced this to our development team for review.  If this request is granted, I will advise.

MN Specific ISP Agenda Questions.

At the August MN Regional Conference, during the ISP Plan / Agenda session we discussed the possibility of enhancing the menu of questions in the agenda for MN needs.  With the user community’s assistance, I have a proposal into our developers to add questions for…

  • Admission
  • 30-Day
  • 45-Day
  • Quarterly
  • Semi-Annual
  • Annual
  • Progress Review Summary
  • Other Meeting Type

…which also includes questions for the Final Rule Medicaid HCBS CMS 2249-F and CMS 2296-F.

Since this makes the menu quite long (62 options), I have also proposed the addition of a “guidance” section to help you make the proper selections per meeting type (e.g. Questions 11 through 25 are suggested by 245D for individual intake / admission / initial planning meetings).

We are keeping the developers busy!

Is your agency ready for the February 5th, 2018 billing change mandate?

On 2/5/18, the day-to-day billing submission mandate is effective for waiver services.  Batch claims without daily service line items will be denied by MN-ITs.   Per Barb Turner at ARRM, all other services have this requirement.  MN-ITs made the decision to bring waiver services into alignment earlier this year.

If you are using the Billing Plus moduleyou already know that Therap has been compliant with this upcoming mandate since the functionality was introduced in Minnesota.

If you still seek a solution, adding Billing Plus to your Therap system is very worthy of consideration.  Submit claims directly from your Therap service documentation or Attendance Data.  Therap & MN-ITs get along well!  

Contact me directly to schedule an informational webinar with Dawn Gilder, our Therap MN Billing Specialist.  Dawn can be reached at dawn.gilder@therapservices.net

And finally…

Our Data Driven Outcomes with Business Intelligence module answers the question of how to best Measure Your Organization’s Most Important Data.  Therap held a webinar for ANCOR in October on the topic.  It’s a great overview of DDO, click here to watch it.

Best,

Jeff

By |2017-11-28T14:42:55+00:00November 28th, 2017|Categories: Billing Plus, Central Region, Dawn Gilder, Jeff Mau, Minnesota, MN, Sarah Christensen, Uncategorized|Tags: , , , , , , |Comments Off on Minnesota Therap News: CSSP Custom Form / ISP Agenda / Billing Claims Mandate for Waiver Services

Iowa Billing User Group Webinar – 2nd Opportunity to Learn!

WOW!    What a great turnout on Tuesday the 7th  for our Iowa Billing User Group Webinar.   Thank you for attending!

The webinar video is now available.  Use these links to view…

If you missed the 11/7 IA User Group Webinar to address the “Iowa Tiered Rates & Billing Changes in the Billing Plus Module” or wish to attend again, there is a 2nd opportunity to do so.

Next Thursday the 16th at 2:00pm local time, our Iowa Therap Billing Specialist, Heather Thornton will again provide an overview of how to adjust your Therap Service Authorizations in preparation for the change to the tiered rate structure.

The intent of this training is to get you prepared and review the steps to complete your Therap Service Authorization updates.

This is open to the entire Iowa Therap User Community.

Use the following link to register:

https://attendee.gotowebinar.com/rt/1802482574373438211

You do not need to be a Therap Billing Plus Module subscriber to attend!

Questions? Seeking more clarity? Desire a 1:1 session? Please ask! Heather can be reached at heather.thornton@therapservices.net. We want you to be ready.

Best,

Jeff

Are you going to the Therap Nat’l Conference?
If not, you should!

Therap Nat’l Conference – Jan 30-Feb 1, 2018 – Omaha, NE

By |2018-02-25T13:15:30+00:00November 8th, 2017|Categories: Billing Plus, Central Region, Heather Thornton, IA, Iowa, Iowa Manged Care, Jeff Mau, User Group|Tags: , , , , , , |Comments Off on Iowa Billing User Group Webinar – 2nd Opportunity to Learn!

Iowa Therap User Webinars: Tiered Rates & Billing Changes in the Billing Plus Module.

Please join our Iowa Therap Billing Specialist, Heather Thornton as she provides an overview of how to adjust your Therap Service Authorizations in preparation for the change to the tiered rate structure.

While you may not have your updated NOD’s just yet, the intent of this training is to get you prepared and review the steps to complete your service authorization updates when you have them in hand.

There will be 2 opportunities to attend these informational training sessions.

  • Tuesday, November 7th at 10:00am local time.
  • Thursday, November 16th at 2:00pm local time.

You may attend 1 or both.  As always, our webinars are offered at no charge to the Therap User Community.

Use the following link to register:

https://attendee.gotowebinar.com/rt/1802482574373438211

Use the pulldown menu to select your desired date / time (first list field).

You do not need to be a Therap Billing Plus Module subscriber to attend!

Questions? Please ask! Heather can be reached at heather.thornton@therapservices.net.

You may also reach the entire Central Team via email at central@therapservices.net.

Best,

Jeff

Are you going to the Therap Nat’l Conference?
If not, you should!

Therap Nat’l Conference – Jan 30-Feb 1, 2018 – Omaha, NE

By |2017-10-31T16:57:00+00:00October 31st, 2017|Categories: Announcement, Billing Plus, Central Region, Heather Thornton, IA, Iowa, Iowa Manged Care, Jeff Mau, User Group|Tags: , , , , , , |Comments Off on Iowa Therap User Webinars: Tiered Rates & Billing Changes in the Billing Plus Module.

We were at the 25th DDNA Conference in Dallas!

Last weekend (Thursday through Sunday) I was fortunate enough to represent Therap at the 25th Annual Developmental Disabilities Nurses Association (DDNA) Educational Conference.  It was held at the downtown Hyatt in Dallas, Texas.  This event was attended by nurses from all over the USA.   I counted somewhere near 300 I/DD nurses!  Obviously, all specialized in supporting individuals in service.   Quite a fun group!

Knowing that Therap was their Signature Sponsor, at the Friday evening Gala Celebration held at Eddie Deen’s Downtown Ranch, I was not aware that a photo booth with a live Texas Longhorn was included!  If you wanted, you could get your picture taken on this majestic animal.  Anyone who had a picture taken, received their picture riding off into the Texas sunset.

At first I thought the steer was a model, as it stood so still.  But, nope.  He was LIVE.  I asked the handler about his “pet” and, indeed, this beautiful animal was a family pet.  He was raised by the family as a companion animal.  Very much like a working dog, he loves to be around people and loves his job in the spotlight.  So much so that there is no need for any unnatural means of keeping him calm.

He lives in an air conditioned barn.  He travels in an air conditioned trailer.  He has a bed…not a bunch of hay….a BED.  And, is fed a top quality diet.  As the owner / handler stated, “His current life sure beats the alternative.”

This photo-op was a show stopper!!

Best,

Jeff

 

 

By |2017-04-11T20:44:40+00:00April 11th, 2017|Categories: Central Region, Conferences, Jeff Mau, Uncategorized|Tags: , , , , |Comments Off on We were at the 25th DDNA Conference in Dallas!

Therap IA & MN User Group Webinars – March 27th

We will be hosting the 1Q User Group Webinars for IA & MN on Monday, March 27th.  If you have not done so already, please plan to join us!

User Groups are offered at no charge.    You do not need to be a Therap User to attend.

Iowa User Group:  9:00am – 10:00am.  Click here to register.
Minnesota User Group:  1:00pm – 2:00pm.  Click here to register.

We are planning to visit about the new Business Intelligence Module, Mobile ISP Data for iOS, upcoming Regional Conferences and other news.

Registration links can also be found on your Iowa or Minnesota state specific page in the Therap website.

See you next week at the MSSA Conference!  March 22-24.

If you are attending the  MSSA Annual Conference & Expo in Minneapolis next week, please swing by the Therap booth.  I’ll be there.  Looking forward to seeing you!

Therap IA & MN Regional Conference Dates.   SIGN UP TODAY AND SAVE!!

Iowa  / Illinois: May 31-June 1.  The event will be in Bettendorf (Quad Cities) at the Isle Casino Hotel.  Click here to learn more and to register.

Minnesota: August 15-16.  We will be returning the Best Western Premier in Burnsville.  Click here to learn more and to register.

Look for Therap at the following Spring Events…

April 7-10 – DDNA Annual Convention – Dallas, TX.
May 3-4 – IACP Annual Convention – Ames, IA.
June 7-8 – ARRM Annual Conference – Prior Lake, MN.

As always, please feel free to reach out at any time with any questions.  jeff.mau@therapservices.net

Best,

Jeff

 

By |2018-02-25T13:18:34+00:00March 17th, 2017|Categories: Central Region, IA, Iowa, Jeff Mau, Minnesota, MN, User Group|Tags: , , , , , , , , |Comments Off on Therap IA & MN User Group Webinars – March 27th

Is it March Already??

It’s just simply hard to believe that March is just a few days away.  Since the 1st of January, it’s been just a blur!  At least the weather wasn’t a ‘brrrrrr’.

logo

In mid- January, I spent a week with Sarah Christiansen assisting with training staff at LifeScape Adult Services in Sioux Falls, SD.  (She was there for a 2 week run!)   LifeScape has been a long time Therap User for their children’s services.  They recently made the decision to begin using Therap in their adult services division, which meant there were many more staff to train.

The LifeScape team made us feel right at home.  They were wonderful hosts.  The IT guy even helped us tear down and pack the computers.

Thank for the dedicated internet access, the classroom…. and we really liked your Smartboard.

 

New Logo with TaglineThe following week I spent a day with Jeff Nichols, CEO at Opportunity Village in Clear Lake, IA, a long time Therap user.  We visited about use, different modules and solutions for the agency.  The fun stuff started when I was sent a link to a demo version of the new Business Intelligence for Demographics & GER’s.  This was the first time I had even touched the module.  Mr. Nichols and I explored and learned together.  Needless to say, we were both impressed.

Jeff was quick to point out how much time Opp Village could save with the GER Dashboard over the hours spent each month currently analysing GER data for monthly safety committee meetings.   The BI GER Dashboard could produce the analysis in minutes.   

Thank you, Jeff, for spending a very productive day with me.

 

HB4116

The Therap “Jeff’s” at the 2017 Nat’l Conference.

On the following Sunday, I flew to New Jersey to attend the 2017 Therap National Conference.  More than 500 people attended from 35 states.  Every time I go to the Nat’l Conference I am just immersed into Therap for 3 solid days.   If you have not attended a Nat’l, you really need to go.  The exchange of information and learning is well worth the trip.

For those of you in IA, MN, NE, SD… you’ll be able to drive to the 2018 Therap Nat’l Conference.  It’s being held in Omaha!!

Mark you calendars:  Jan 30th through Feb 1st, 2018.  The Embassy Suites / LaVista Conference Center in “West O”.

 

On a personal note… Upon return from the Nat’l Conference, I had just a few days to wrap up some business and pack for a vacation.   Over the past 3Jeff and Anegada sunset. years I planned to take a vacation, but for health reasons in 2 of those years, it just wasn’t in the cards.   So… this was the year.

My crew and I chartered a sailboat and ‘cruised’ the British Virgin Islands.   The scenery was outstanding.  The food was great.  There was plenty of fun to be had…. but, to sail you must have wind.  The wind Gods took a break midway through our time and we ended up stay on Anegada a bit longer that we had planned…. darn.

Well, I am back at it.  The suntan…er….sunburn is fading, my feet are finally accepting socks and I cut off my dreads.

If you need assistance or have any questions, Therap or otherwise, feel free to reach out.

Best,

Jeff

By |2017-02-23T22:49:18+00:00February 23rd, 2017|Categories: Central Region, Iowa, Jeff Mau, Minnesota, Nebraska|Tags: , , , , , , , |Comments Off on Is it March Already??

Therap in Nebraska – Summer 2016

Greetings Nebraska Therap User Community!
While I have met and exchanged emails with some of you, please allow me a moment to introduce myself. My name is Jeff Mau, I live in the Des Moines area. I have been a part of the Therap team for 14 months. I assist my colleague Calvin Christensen, Therap Training & Implementation Specialist, who most of you have had the opportunity to already meet.

While my primary role for Nebraska providers is to assist when evaluating and adding Therap modules beyond the state contract to your system, please consider me as an additional resource when you have questions or seek assistance. Indeed, I have been recently fielding questions from Nebraska providers about the Mobile Basic module and how the recently released Pharmacy Interface module works.

Please feel free to contact me at jeff.mau@therapservices.net or at 515-423-3263.

Therap & Nebraska Stuff…

The Nebraska Regional Therap Conference is almost a month away. It will again be held in Omaha. Early Bird registration ends on the 28th of July. Let’s make it a point to connect.

Calvin and I will be at the NASP Conference being held in Kearney on September 19th and 20th. We are looking forward to this event and I hope to make your acquaintance.

There is a State of Nebraska webpage in the Therap website. I have found it to be a very useful resource for Nebraska specific updates and information. Please check it out.

If you want to have Therap information “pushed” to you, here are 2 options….

1) Send an email to conf@therapservices.net and request to be added to our corporate email distribution list. Be sure to indicate that you are from Nebraska. You will receive news and updates about once per month.

2) Sign up to receive updates regarding Therap’s technical status at TherapStatus.net. Therap will periodically post updates regarding Therap system status, downtime and unavailability. An email notification will be sent to subscribers.

See you soon!

Best,

Jeff
(University of Nebraska-Lincoln, Class of ’82. GBR.)

By |2018-02-25T12:58:39+00:00July 25th, 2016|Categories: Calvin Christensen, Central Region, Jeff Mau, Nebraska|Tags: , , |Comments Off on Therap in Nebraska – Summer 2016

Time in Decorah, Iowa.

Last week Calvin and I spent time in Decorah, Iowa working with providers in the community.  We thoroughly enjoyed our time with these teams.

IMG_20160329_092519955_HDR

Calvin training the FCS front line staff.

Full Circle Services serves over 170 individuals in Northeast Iowa.  They had completed their Therap account prep and we provided the staff training (along with the FCS management team).  GO LIVE was April 1st for the sites & programs in the Decorah area.  Everyone was excited to begin the use of Therap.

FCS was extremely planful with their launch process.  The Decorah team serves 46 individuals.  As they “learn and adapt”, process improvements and adjustments will be made as they bring their Waterloo, IA teams online.  To that end, Calvin and I also trained their management team in that market.

Please welcome Full Circle Service into the Iowa User Community!

I also had the  pleasure of meeting and working with the team at Choice Employment Services.  They began using Therap a year ago, but with all of the changes in the Iowa I/DD landscape, implementation took a back seat to preparation for the Managed Care initiative.  With their prep completed, it is now time to re-launch their Therap platform.

We had a tremendous meeting, reviewed Therap and framed up a re-launch plan.  Choice will be completing their individuals input and ISP Programs.  Once complete, we will proceed with field data collection and looking at the next steps in maximizing their platform.  I am excited to assist them with this process.

Please re-welcome Choice Employment Services to the Iowa User Community!

IMG_20160328_193921453On a personal note…  Decorah is known for it’s local restaurants.  Being a college town and tourist destination, the offering is wide.  I arrived in town in the early evening and was hoping that, on a Monday night, I could find something open other than a fast food joint.  As luck would have it, the Old Armory BBQ was still serving.  Being a BBQ fan, I parked the car and went in.

I know that to get a good night’s rest, you are not to eat a big meal close to bedtime, but I had no idea that the Brisket Platter was going to be this big.  It was so good, I went back on Tuesday for lunch.

Nothing like eating your way through Decorah!

Until next time… Best,

Jeff

By |2016-11-03T09:56:35+00:00April 4th, 2016|Categories: Calvin Christensen, Central Region, IA, Iowa, Jeff Mau, Training & Implementation|Tags: , , , , , |Comments Off on Time in Decorah, Iowa.

New Ulm, Mankato and the Twin Cities

What a great week!  I spent time with a current Therap User Provider, a new Therap User Provider and Providers seeking to enhance their documentation process and are in the evaluation process.

Monday evening and Tuesday, I spent time with MBW Company in New Ulm.  MBW has been using Therap for 5 years and are preparing to implement MAR Plus.

The A. Schells Team – 1866

On Monday, Brandy, Ric and I enjoyed a great evening together.  They gave me a driving tour of New Ulm and shared the community’s history.  We visited the grounds of the Schell’s Brewery, a New Ulm landmark since 1860, the Herman the German Monument and other historical locations.  The evening was capped off with an authentic German meal at Veigel’s Kaiserhoff.

On Tuesday, the MBW team and I reviewed the MAR Plus module for agency wide implementation.  All agreed that using this module will be a tremendous addition to their Therap platform.  The team was very excited to learn about the functionality and get the process started.

MBW Company Team

The MBW Team 3/8/16

We also reviewed the new Individual Home Page.  Everyone was in accord that the improved IHP will become the starting point for data entry by staff.

I was in Mankato Tuesday afternoon making new acquaintances.  I am always impressed when meeting new friends and learning about their agency.   We had a great meeting and I hope to be back in Mankato soon.

Wednesday…so, I must be in Minneapolis.  In addition to meeting with a provider that is seeking a platform to collect data and seamlessly submit claims directly to MN-ITs  (Therap Basic and Billing Plus), I met with our newest member of the Minnesota Therap User Community, PKT Enterprises.  Matt Wahl and his agency leaders will have their first PA with Sarah Christensen very soon.  We reviewed the system and had a great implementation planning session.   Please welcome PKT to our MN User Community!

Thursday morning I had to opportunity to meet with Jeff Schaffer and Rachel Fox of Bloomington Drug.  They have partnered with 2 providers that use Therap and the MAR Plus module. They assist these agencies with Medication History entry and eMAR configuration.  If you would like to learn more about how they support these agencies, please contact me and I will be happy to share!  The process is very successful and can be replicated.

Best,

Jeff

By |2016-11-03T09:56:35+00:00March 11th, 2016|Categories: Central Region, Jeff Mau, Minnesota, MN|Tags: , , |Comments Off on New Ulm, Mankato and the Twin Cities

Therap in Iowa – MCO’s & Billing Functionality Update 2.9.2016

Greetings Iowa Therap User Community!

As we wait for CMS to rule as to whether or not the Iowa Medicaid Modernization initiative is a “GO” for March 1st, Heather Thornton, Therap Billing Specialist, has askedMedicaid-Managed-Care-Square that I share the following regarding agency preparation…

In order to process claims via Therap for the Iowa MCO’s, clearinghouse enrollment is required. Therefore, if Iowa providers using Therap’s Billing Plus module want to send me their NPI, EIN and address information for enrollment into the clearinghouse, I can enter that information now. Please send ALL of your NPI numbers.

Send this information to heather.thornton@therapservices.net .

Upon receipt and after I enter this information on your behalf, the agency will have the capability to submit claims to the Iowa MCO’s via Therap.

In order to obtain your ERA (Electronic Remittance Advice) for AmeriHealth, there is a pre-enrollment form that must be completed by the agency. If not done so already, please request this form when you send your NPI, EIN information for Amerihealth to me. I will then send you the form that needs to be completed. In turn, you must complete the form and send it to the listed address for Amerihealth.

As you are aware, IME has stated that they will be paying all Iowa Magellan claims for the service dates starting on and after 1/1/16. To make sure you are able to bill within Therap during this transition time, your funding source listed on the Magellan Service Authorizations will need to be changed to IME.

If you have already generated Iowa Magellan claims, you will need to create a new Service Authorizations for the Iowa Magellan claims and replace the funding source with IME in order for them to be processed.

AGAINplease wait to expire current service authorizations until further notice.

As stated in previous communications, this is all predicated on whether or not CMS approves the Managed Care initiative for Iowa and the new 3/1/16 start date.

THERAP IOWA PROVIDER BILLING WEBINAR BEING PLANNED.

Once we have definitive information on the start date for the Iowa Medicaid Modernization initiative, I plan to hold an instructional webinar for Iowa Providers using the Billing Plus module and explain how to move your current Service Authorizations to the new MCO funding sources and other preparation tasks. More information regarding this webinar will be shared when available.

As always, please feel free to contact me (heather.thornton@therapservices.net) if you have any questions specific these changes in the Billing Plus module. We will keep you updated on the progress as we want this to be an easy transition.

By |2016-11-03T09:56:36+00:00February 9th, 2016|Categories: Billing Plus, Central Region, Heather Thornton, IA, Iowa, Iowa Manged Care, Jeff Mau, Training & Implementation, Uncategorized|Tags: , , , , , |Comments Off on Therap in Iowa – MCO’s & Billing Functionality Update 2.9.2016