Scheduling/EVV/Sandata – How does all of this work in Indiana?

Therap is thrilled to announce that all users in Indiana are invited to join an upcoming webinar on Scheduling/EVV/Sandata. This informative session will be held on 29th July, 2020 at 1:00 PM (EST). Therap’s team of specialists, Michelle Saunders and Chelsea Lloyd, will provide a comprehensive overview of how Scheduling/EVV/Sandata EVV functions in Indiana for compliance with state mandated regulations and effective intellectual and developmental disability documentation.

Therap has designed the Scheduling/Electronic Visit Verification (EVV) module so that LTSS/HCBS providers in Indiana may comply with the requirements of the 21st Century Cures Act. The Scheduling/EVV module enables users to build staff schedules (especially for in-home and community-based services), track staff hours, monitor individual service allocation and meet the latest Federal EVV requirements. Furthermore, the Sandata Aggregator Interface functionality is available to Indiana users for the collection of EVV data using the Scheduling/EVV module so that corresponding billing data can be processed with minimal manual intervention. Through this webinar, you will learn to utilize the features of Scheduling/EVV/Sandata so that you may collect accurate data of services provided from point-of-service and receive swift payments from billing claims.

Therap Services is an online software service that provides secure, HIPAA-compliant documentation, communication, reporting and billing to developmental disability provider agencies in Indiana. Therap provides extensive support in setting up and managing the transition to electronic documentation and features a wide variety of online tools for training staff in agencies supporting individuals with intellectual and developmental disabilities (I/DD).

Register now to save your spot and learn more about Scheduling/EVV/Sandata in Indiana!

Informational Session for Prospective Customers in Illinois

Therap welcomes all users from the Illinois state to join an upcoming webinar on Informational Session for Prospective Customers. This online learning session is scheduled to be presented on 23rd July, 2020 at 2:00 PM (CST). Therap’s Business Development Consultant, Michelle Saunders, will guide you through a comprehensive overview of what Therap’s LTSS software has to offer to the broader Long Term Services and Supports providers in Illinois. Therap’s suite of applications ensures that state requirements are met while being able to streamline the daily documentation process for your agency. 

This webinar will provide you the opportunity to gain an in-depth understanding of the documentation solutions that Therap offers to LTSS/HCBS providers in Illinois

Significant topics of discussion to be covered in this webinar include:

  • Compliance with Rule 116
  • Incident management
  • Implementation strategy
  • Monthly Q note
  • ROCs Billing

and more!

You will also get to discuss state related topics of interest and your specialized host will be there to take your recommendations into account and transmit any state needs and requirements to the Therap development team for review.

Therap Services is an online software service that provides secure, HIPAA-compliant documentation, communication, reporting and electronic Medicaid and private billing services to provider agencies in Illinois. The suite is designed with beneficial modules and tools which extensively fulfill the supports provided to individuals with I/DD as well as programs that help an agency manage employee training/certifications, schedules, program attendance tracking and billing to ROCs as well as Institutional Claims.

Register now to secure your spot and learn more about Therap’s Solutions for Prospective Customers in Illinois!

Informational Session for Prospective Customers in Illinois

Therap is excited to invite all users in Illinois to join an upcoming webinar on Informational Session for Prospective Customers. This online session is going to be held on 22nd July, 2020 at 10:00 AM (CST). Therap’s Business Development Consultant, Michelle Saunders, will be your host for this webinar and will be there to conduct a beneficial discussion on the documentation solutions that are available for Illinois providers. 

This webinar presents the perfect opportunity for providers in Illinois to learn about the significant features of Therap that can aid in achieving desired outcomes for individuals with intellectual and developmental disabilities (I/DD). Through this webinar, you will learn about compliance with Rule 116, Incident management, implementation strategy, monthly Q note, ROCs Billing, and more! You will also have the opportunity to ask technical questions, as well as discuss any state and regional issues, needs and requirements.

Therap Services is an online software service that provides secure, HIPAA-compliant documentation, communication, reporting and billing solutions for provider agencies in Illinois. Our suite of applications is ideal for CILA homes, DT and employment programs, as well as mental health and EI services providing solutions for incident tracking, eMAR, goal tracking, implementation strategy, billing, EHR and more!

Register now to partake in this webinar and gain an insight on what Therap has to offer in the State of Illinois!

ISP Data Reports in Ohio

Therap is delighted to invite all users in Ohio to join an upcoming webinar on ISP Data Reports. This explanatory online session is scheduled to be presented on 21st July, 2020 at 1:00 PM (EST). Therap experts, Milagros “Mimi” Roche and Katy Lilly, will be the hosts of this online event and will be there to ensure that you learn the essential features of ISP Data Reports for effortless and efficient daily LTSS documentation.

Therap’s ISP Data module enables you to collect and record data in order to track progress of an individual’s goals set in the Service/Program Plan. On the other hand, the ISP Data Reports feature will allow you to generate reports on the provided services so that service delivery and progress towards goals can be monitored. Through this webinar, you will learn to generate various ISP Data Reports such as Programmatic Reports, Clinician Reports, Data Collection Monthly Reports, Habilitation Documentation Records, and more! 

Therap Services is an online software service that provides secure, HIPAA-compliant documentation, communication and reporting for intellectual and developmental disability provider agencies in Ohio. Therap’s suite of applications features tools that extensively cover the support provided to individuals as well as programs that assist an agency in managing employee training/certifications and schedules. 

Register now to secure your spot and learn more about ISP Data Reports in Ohio!

Enjoy our newest Press Release: SOC 2 Report on Security Availability, Processing Integrity, Confidentiality and Privacy

WATERBURY, Conn., March 3, 2014 /PRNewswire/ — Therap Services, the leader in Intellectual and Developmental Disabilities electronic health record and data management, has announced receipt of the SOC 2 Report on Security, Availability, Processing Integrity, Confidentiality and Privacy Practices.

Richard Robbins, CEO of Therap Services, states, “Undergoing the SOC 2 audit and receipt of this report validates Therap’s level of commitment to maintaining security of protected health information for all provider agencies, organizations, county and state systems utilizing Therap Services as the electronic health record and documentation software solution.”

SOC 2 compliance is part of the American Institute of Certified Public Accountants (AICPA) Service Organization Control reporting platform. states: “These reports are performed using the AICPA Guide:  Reporting on Controls at a Service Organizations Relevant to Security, Availability, Processing Integrity,  Confidentiality, or Privacy and are intended for use by stakeholders (e.g., customers, regulators, business partners, suppliers, directors) of the service organization that have a thorough understanding of the service organization and its  internal controls. These reports can form an important part of stakeholders:

  • Oversight of the organization
  • Vendor management program
  • Internal corporate governance and risk management processes
  • Regulatory oversight”

The SOC 2 for Therap’s Developmental Disability software solution covers the AICPA Trust principles. states: “Trust Services are defined as a set of professional attestation and advisory services based on a core set of principles and criteria that addresses the risks and opportunities of IT-enabled systems and privacy programs. Trust Services Principles and Criteria are issued by the Assurance Services Executive Committee of the AICPA.”

“The following principles and related criteria have been developed by the AICPA:

  • Availability. The system is available for operation and use as committed or agreed.
  • Processing integrity. System processing is complete, accurate, timely, and authorized.
  • Confidentiality. Information designated as confidential is protected as committed or agreed.
  • Privacy. Personal information is collected, used, retained, disclosed, and destroyed in conformity with the commitments in the entity’s privacy notice and with criteria set forth in generally accepted privacy principles issued by the AICPA.”

“The trust services principles and criteria of security, availability, processing integrity, and confidentiality are organized in four broad areas:

  • Policies. The entity has defined and documented its policies relevant to the particular principle.
  • Communications. The entity has communicated its defined policies to responsible parties and authorized users of the system.
  • Procedures. The entity placed in operation procedures to achieve its objectives in accordance with its defined policies.
  • Monitoring. The entity monitors the system and takes action to maintain compliance with its defined policies.”

About Therap Services, LLC

Therap Services patented developmental disabilities software solution supports compliance with standards as required for funding through Centers for Medicaid & Medicare Services at both state system and agency levels. Therap’s electronic documentation software solution is used by over 1,200 I/DD agency, county and state entities with over 200,000 users documenting services to more than 200,000 individuals with intellectual and developmental disabilities. Therap is widely used in case management, home and community-based services (HCBS), intermediate care facilities for the developmentally disabled (ICF-DD), day treatment programs, developmental centers and other settings.

Secure applications offered by Therap include individual support modules such as incident reporting, medication error reporting, behavior tracking, individual service plans, goal tracking, health records, medication administration records and case management notes, among others. Therap offers solutions for employee training management and employee scheduling. It also covers billing with service authorizations, attendance and professional claim tracking modules. Therap’s HIPAA, HITECH and ARRA compliant software applications are suitable for day programs, residential services, supported living, case management and community support programs.

Winter Storm and Therap

The snow continues to fall across the region today as schools, business, churches, and countless other activities are brought to a halt.  Here in KC it looks like it will be a couple of days before things get back to normal as many will scramble to clear roads, drives, and sidewalks.  It is in these times that I am reminded once again of the value of Therap as people are able to stay up to date and current with what is taking place across an agency by simply logging into the system.  I hope you all stay safe today and take advantage of logging in and catching up on whatever needs to be addressed.

Snowfall in KC brings thing to a halt.

The Man, the Myth, the Legend retires at CDD

Last Friday, I was able to spend some time with some other folks in the KC area to acknowledge and pay respects to Jim Johnson who is retiring at Center for Developmentally Disabled in the KC Metro.  Jim has spent the last 30 years in leadership at CDD and he has provided to both his agency and many other agencies along the way insight and mentoring.  His agency was one of the first agencies to start using Therap in KC and since then the agency continues to utilize the software effectively in providing quality supports for individuals with developmental disabilities. Jim has been many things to many people as he has negotiated the many changes and nuances that are so very abundant in the I/DD field.  His leadership and insight will be missed and yet I am happy for him and his wife who may get to enjoy traveling even more which I know they are both excited about the opportunity.  Jim, I wish you nothing but the best!

Jim in front of his old school 386 computer...yes I said 386.

College of Direct Support at the KC Conference

Getting  close to the last days to sign up for the KC conference on May 7-8th at the Holiday Inn in KC.  If you have not done so I hope you will take a minute to go and get signed up

In addition to finding out more exciting things in the world of Therap Midwest, CDS will also be there sharing info and sessions on May 7th.  So take advantage of learning more about both of these great online opportunities to improve your agency.

See you soon in KC!!!

The Land of 10,000 Lakes

I was able to spend a fantastic week and a half in Minnesota with 3 awesome new providers who are beginning to use Therap! It was also a nice escape from the Midwestern heat and you cannot beat scenery like this…

The view from Synstelin Community Services

My week started out at Access of the Red River Valley, then I spent a few days at Synstelin Community Services, and ended my week and a half with Connections of Moorehead.

Connections is going green with Therap!

Training at Connections!

So excited to welcome these 3 awesome agencies to Therap!! Also, thanks to the folks at Connections for suggesting I spend my weekend in Minnesota here…

Detroit Lakes, MN

Better late than never?

As my sunburns have finally finished healing I suppose it’s time to accept the fact I am no longer in Hawaii and share some photos with all of you from the Therap regional conference in Honolulu, HI!

Waikiki beach with Diamond Head in the background!

Kevin showed us around town the first night we got in. Here is my first Hawaiian sunset!!

The folks at the conference were SO welcoming and I had a GREAT time leading sessions on all things Therap with this group! Here are a few shots from the conference!

Plenary Session!

Playing DSP on Planet EPTHAR... Click on the photo to try it out!!

After the conference was over I got to spend two days wandering around Oahu! I enjoyed breakfast on the beach, a luau, a tour around the entire island (which included driving past Jackie Chan’s summer home!) and an entire day on the beach which I kept with me until my skin finished peeling a few days ago Emoticon showing smiley face Here are a couple more photos from my adventures!

At a beautiful beach just east of Waikiki!

Sleeping Dragon Mountain at Hanauma Bay! Can you see its head and shoulder?

At the Dole Pineapple Plantation! I had the most delicious pineapple sorbet... makes my mouth water just thinking about it!

Can you spot the man who climbed to the top of the coconut tree?


I took a little sail! In the background is Waikiki and Diamond Head

Can you spy the sunburn shining through? The white bird on the left kept giving me kisses on my cheek while we were taking photos!

I’ve missed Hawaii everyday since I got back, and can’t wait to return!! The last couple of weeks I have spent touring around the state of Nebraska, which is very near and dear to my heart since it’s where I was raised! Last week I met with state service coordinators in the Eastern half of the state to discuss the new budget module and ISP (or IPP to all of my Nebraskans). I received SUCH a warm welcome from the service coordinators, to which I was grateful! We had some really great discussions about the modules already implemented in the state of Nebraska and those which are coming in the near future. I urge any agencies in Nebraska who aren’t fulling utilizing Therap to contact me so I can show you what this great program has to offer!! I’ll be returning soon Nebraska friends! Can’t wait to get some “hands on” time with the service coordinators! Until next time, aloha fellow Therap lovers!