Missouri Therap Community: SWMO Area User Group

Join our upcoming User Group Meeting for Missouri Therap Community: SWMO Area for user discussion and workshops focused on your specific state and region. This interactive user group meeting will take place on Friday, April 19th from 10:00 am-2:00 pm (CDT) and will be hosted by Nova Center of the Ozarks. Lunch will be provided for registered attendees and space is limited. So sign up soon to reserve your team’s seats!

Discussion Content:
– System and State Updates
– User Discussion: Bring your ideas and tips to share!
– Q&A and In-Person Support From Therap Staff

Over 100 service organizations throughout the state use Therap solutions for documentation, improved support team communication, scheduling, and more! The Missouri Therap Community consists of residential, day, employment, aging, and pharmacy providers and continues to grow. Therap can be used to meet the documentation and communication needs of human service providers; the Missouri Therap Community currently uses Therap in I/DD Services, Employment Services, Home Health Services, and Early Intervention Services.

Know your presenters:

Stacy Wilson is a Business Development Consultant at Therap. She began her work serving individuals in the Intellectual and Developmental Disabilities (I/DD) field in 2007 as a Direct Support Professional, followed by roles in program coordination, and most recently serving as the Assistant Director at Harmony House Care Homes in Blue Springs, Missouri.

Bonnie Sorrells is a Training and Implementation Specialist at Therap. She previously worked for Ouachita Enrichment Centers in South Arkansas as The Director of Adult Services and HIPAA Coordinator for 15 years during which she received training in HIPAA, behavioral planning, case management, medication management, and supported employment. 

Jeremy Gibson is a Training Specialist at Therap. He began his career in the Intellectual and Development Disability (I/DD) field in 2011 as a Direct Care employee for an agency. Prior to joining Therap, he had planned and executed agency wide training and worked closely with agency’s trainers. He also worked in a QA role previously and assisted with ensuring health and safety standards were met for CARF accreditation.

Caiti Woodburn is a Training and Implementation Specialist at Therap. She has been working in the developmental disabilities field since 2008. Prior to joining Therap, Caiti has worked as a Direct Care Staff and also had experience as a user and provider administrator of Therap system.

Click here to register for the User Group Meeting.

Click here to know more about Missouri State.

Webinar on Most Recent Order Date for Illinois Providers

Join our upcoming webinar on Most Recent Order Date for Illinois Providers. The Medical Administration Records (MAR) module provides users with a tool to effectively and easily track medications administered to an individual. Moreover, eMAR tool on Therap on Mobile app allows users to record administrations, view daily scheduled medications, and navigate to scheduled medications for other dates. On April 23, 2019 at 2:00 pm (CST), Michelle and Catherine will review the new Medication order of Therap that will further ensure compliance of Rule 116 in Illinois.

Therap Services is an online software service that provides secure, HIPAA compliant documentation and communication for developmental disability provider agencies. Therap is appropriate for CILA homes, DT and Employment programs, providing solutions for Incident Tracking, eMAR, Goal Tracking, Implementation Strategy, EHR and more. Therap is compliant with Rule 116 and has custom forms for the SAMA and ICAP.

About the presenters:

Michelle Saunders is a Business Development Consultant at Therap. She has worked in the non-profit sector with agencies supporting persons with Intellectual and Developmental Disabilities (I/DD) and Mental Health (MH) diagnosis since 1995. Michelle was instrumental in implementing Therap at her prior agency and also completed grant applications and led statewide training efforts for the Missouri College of Direct Support. 

Catherine Hauser is a Training and Implementation Specialist at Therap. Her experience in the developmental disabilities field began in 2005 in Illinois as a Direct Support Person. Prior to joining Therap she also served as chairperson to the Human Rights Committee. Catherine introduced Therap to her prior agency and was able to see both the immediate and long-lasting benefits offered by all of Therap’s services. 

Click here to join the webinar.

Click here to know more about Illinois State.

1 month remaining for 2nd Annual Therap National Certified Trainers Summit in Missouri!

Have you registered yet?

This year’s Therap Certified Trainer Summit will be in Drury Plaza Hotel St. Louis St. Charles in Missouri and is less than a month away. This event will focus on highly interactive small group discussions, especially on the direction of the Certified Trainers program itself and keep the Trainers’ ideas moving forward.

Training will be the main focus of the Summit. Certified Trainers will be invited to give feedback and participate in the development of the agenda prior to the event.

Registration is complimentary. Lunches, snacks/refreshments and Wednesday evening dinner will be included in the registration. Travel and accommodations are not included, but we have a room block with a special Therap rate.

*This is a certified trainer-only event.

Click on the link to register: https://www.eventbrite.com/e/2nd-annual-therap-national-certified-trainers-summit-in-missouri-september-12-13-2018-registration-45674448505.

Iowa Therap Conference Schedule Posted!

The updated Iowa Therap Conference session schedule is now available.

View the schedule by clicking here.

Register to attend the Iowa Therap Conference being held in West Des Moines, September 30th through October 1st, 2015. This will be a full 2 days of an exchange of Therap information, not only from Therap staff, but between Iowa Therap User Agencies as well.

Submit your billing claims via Therap.

There will be a full day of sessions dedicated to how an agency can submit billing claims directly from Therap to Iowa Medicaid Enterprise, Magellan and the Managed Care Organizations.

Outcome Based Reporting tools.

Learn how to use Therap to clearly, and quickly, demonstrate the outcomes of service provision and formal goal implementation through use the available modules and reports.

Staff Training

On Day 2, we will be joined by DirectCourse / College of Direct Support as they offer a full day of sessions about their online training courses. (IACP member agencies, you have access to these courses as part of your membership!)

…and more…

Sessions topics will range from Heath Tracking, eMAR, Incident and Accident management to tools to help the agency with staff scheduling and training.

We will see you at the Iowa Therap Conference!

Meeting with Folks in Nebraska

It has been a good first day meeting with the good folks in Nebraska as we kicked off the NE Conference in Omaha.  The excitement associated with the upcoming release and the new billing features that are going to be available in the billing modules has been very well received.  Therap’s new release will definitely expedite and provide efficiencies for providers to enter data thru the attendance modules to get paid and document services in NE.

In addition to the billing module updates we are also going over the release of the individual based caseloads that I believe will be welcomed by all the agencies.  This along with the other module enhancements are making this weekend a very welcomed event.

Enjoy our newest Press Release: SOC 2 Report on Security Availability, Processing Integrity, Confidentiality and Privacy

WATERBURY, Conn., March 3, 2014 /PRNewswire/ — Therap Services, the leader in Intellectual and Developmental Disabilities electronic health record and data management, has announced receipt of the SOC 2 Report on Security, Availability, Processing Integrity, Confidentiality and Privacy Practices.

Richard Robbins, CEO of Therap Services, states, “Undergoing the SOC 2 audit and receipt of this report validates Therap’s level of commitment to maintaining security of protected health information for all provider agencies, organizations, county and state systems utilizing Therap Services as the electronic health record and documentation software solution.”

SOC 2 compliance is part of the American Institute of Certified Public Accountants (AICPA) Service Organization Control reporting platform. AICPA.org states: “These reports are performed using the AICPA Guide:  Reporting on Controls at a Service Organizations Relevant to Security, Availability, Processing Integrity,  Confidentiality, or Privacy and are intended for use by stakeholders (e.g., customers, regulators, business partners, suppliers, directors) of the service organization that have a thorough understanding of the service organization and its  internal controls. These reports can form an important part of stakeholders:

  • Oversight of the organization
  • Vendor management program
  • Internal corporate governance and risk management processes
  • Regulatory oversight”

The SOC 2 for Therap’s Developmental Disability software solution covers the AICPA Trust principles. AICPA.org states: “Trust Services are defined as a set of professional attestation and advisory services based on a core set of principles and criteria that addresses the risks and opportunities of IT-enabled systems and privacy programs. Trust Services Principles and Criteria are issued by the Assurance Services Executive Committee of the AICPA.”

“The following principles and related criteria have been developed by the AICPA:

  • Availability. The system is available for operation and use as committed or agreed.
  • Processing integrity. System processing is complete, accurate, timely, and authorized.
  • Confidentiality. Information designated as confidential is protected as committed or agreed.
  • Privacy. Personal information is collected, used, retained, disclosed, and destroyed in conformity with the commitments in the entity’s privacy notice and with criteria set forth in generally accepted privacy principles issued by the AICPA.”

“The trust services principles and criteria of security, availability, processing integrity, and confidentiality are organized in four broad areas:

  • Policies. The entity has defined and documented its policies relevant to the particular principle.
  • Communications. The entity has communicated its defined policies to responsible parties and authorized users of the system.
  • Procedures. The entity placed in operation procedures to achieve its objectives in accordance with its defined policies.
  • Monitoring. The entity monitors the system and takes action to maintain compliance with its defined policies.”

About Therap Services, LLC

Therap Services patented developmental disabilities software solution supports compliance with standards as required for funding through Centers for Medicaid & Medicare Services at both state system and agency levels. Therap’s electronic documentation software solution is used by over 1,200 I/DD agency, county and state entities with over 200,000 users documenting services to more than 200,000 individuals with intellectual and developmental disabilities. Therap is widely used in case management, home and community-based services (HCBS), intermediate care facilities for the developmentally disabled (ICF-DD), day treatment programs, developmental centers and other settings.

Secure applications offered by Therap include individual support modules such as incident reporting, medication error reporting, behavior tracking, individual service plans, goal tracking, health records, medication administration records and case management notes, among others. Therap offers solutions for employee training management and employee scheduling. It also covers billing with service authorizations, attendance and professional claim tracking modules. Therap’s HIPAA, HITECH and ARRA compliant software applications are suitable for day programs, residential services, supported living, case management and community support programs.

Iowa Conference September 11-12

We are looking forward to a tremendous Iowa Conference that kicks off tomorrow in Des Moines, IA.  The conference is being held at the Des Moines, IA Holiday Inn located off Merle Hay Rd http://www.ihg.com/holidayinn/hotels/us/en/des-moines/dsmdu/hoteldetail .

We have a tremendous group that has preregistered for the conference and we looked to all gain better understanding and knowledge as to documenting in Iowa in an efficient manner.  The conference will also be attended by Jim Kelly who will be discussing with agencies the Billing aspects in Therap and how Iowa agencies can take advantage of this  feature in Therap.

Also at the conference will be Direct Course, formerly known as College of Direct Support, to meet with agencies who are using this training tool in Iowa.  Both Therap and Direct Course would be tremendous assets for your agency if you are not already using these tools to benefit your agency.

I look forward to see all of you new and long time users of the systems.  Conference kicks off tomorrow!

Summer Release for Therap not far away!!!

If you haven’t taken some time yet to go through and look at all of the new elements coming out in our summer release I highly encourage you to do so.  It is as simply as clicking on the link here or off the website…http://support.therapservices.net/display/support/Release+Notes+for+Therap+2013.2.

The release has some really nice features for those looking to have the new ISP more organized, or if you are looking for mobile apps in Therap.  The new features provide some great functionality in this area that has been developed and is going to be available in the new release.   Stay on top of all the ways you can capture data and improve the lives of the individuals you support.



Kansas City, MO Conference!

Hey Therapville Midwest!! Just a friendly reminder about our upcoming conference at the CoCo Key Water Resort in Kansas City May 22nd and 23rd! Early bird pricing for rooms at CoCo Key have to be booked by April 20th… only 16 short days away! I also received this Groupon in my email today I thought I would share with all of you current & future Therap users who may be coming to the conference and bringing children with you (or you love lazy river’s like myself)… This is a great deal for half off for two passes to the 55,000-square-foot water park water park as well as a discount on pizza and drinks! The deal ends in a day and a half so take advantage for some entertainment after the awesome conference sessions!!

How fun does this look?!

See you all in May!


P.S. Don’t forget to register for the conference here !

Info Session at Rimland Services in Evanston, IL

I am looking forward to an upcoming information session to be held at Rimland Services in Evanston, IL.  I will be doing some training with the agency and then opening it up at 3pm for additional agencies in the area to come and find out more how Therap can save money and time for agencies in Illinois.  I already have a few individuals and agencies signed up to attend and I am looking forward to meeting with some new folks in the greater Chicago Metro.  If you would like to join us just drop me a note and let me know you want to attend.  The session will take place at 3pm on January 26th at the Rimland offices located at 1265 Hartrey Avenue . Evanston, IL.  If you are in the greater Chicago area I hope to see you soon.

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