2016…Come a long way!

So this week I brought another Missouri provider into the Therap community through a webinar.  I was a little hesitant at the start of the meeting as the person joining the Go To Meeting webinar said, “I hope it is allright as I am joining in on my phone instead of the computer?”  My hesitancy was that at the conclusion of the call it would be necessary for the person to enter in some data and initiate the process and activate the process by clicking on a button off the Therap website.  Regardless, we began and we went through the process and the entire process was completed in a matter of minutes.  No problems whatsoever!  It was pretty cool.  It was amazing for me to think back to the first agency in Missouri that started using Therap and how different things were then in comparison to this brand new agency signing up.  It has been so exciting to be apart of so many agencies moving to greater efficiency, transparency, higher accountability, and less paper chasing through the last several years.  It got me wondering and thinking just how many agencies in MO are still out there lost in a paper world?  If you haven’t taken the time to see how Therap can make a difference for your agency give me a call so we can show you this solution.

Regional Conference in Rockford, Illinois, May 4-5, 2016

We’re pleased to announce the upcoming conference in Rockford, Illinois on May 4-5, 2016

Event highlights include:

  • Incident and Event Reports
  • Health and Appointment Tracking
  • Medication Administration Records
  • Face Sheets and Emergency Data forms
  • Secure Communications
  • System Administration
  • Sessions focused on implementation and effective use
  • Local User Issues and discussions

Click here for more information

By |2016-11-03T09:56:36+00:00January 24th, 2016|Categories: Conferences|Tags: , , , |0 Comments

The Past Couple of Weeks: Michigan, Ohio, Illinois and Wisconsin (and 2500 miles!!)

I began last week traveling to the MACMHB conference in beautiful Traverse City, Michigan.  Fall time in Michigan is phenomenal!  Here are a couple of photos I took while there:



And here are more photos from the Grand Traverse Resort, where the conference occurred:





I then had the opportunity to attend the OPRA conference in Columbus, OH.  I talked with many providers throughout the state about solutions Therap can provide.

Headed to the conference!

Headed to the conference!

Here is Ken getting us “booth ready!”


Next I traveled to the Central Illinois DDNA conference to discuss nursing solutions with many providers in the state.  Here is a poster that our awesome Design team put together just for this conference!


Next I head to Waukesha, WI to exhibit at the WADSA conference.  I hope to see you there!  If I have not been in your area recently, give me a call!  I would be happy to stop by and visit with you about how Therap can improve efficiency at your agency!

Have a great weekend!

Michelle :)

By |2016-11-03T09:56:37+00:00November 6th, 2015|Categories: Michelle Saunders|Tags: , , , , , , , |0 Comments

IARF Conference in Naperville

The IARF conference ended today in Naperville and it was a great few days!  Tom Pomeranz started the conference off with an awesome and thought provoking keynote called “Igniting a Vision for Change.”  Secretary Dimas spoke regarding how things are going at DHS.  I also attended a wonderful session by John Pingo and David Rebelak called “Using Cinematic Action-Based Instruction to Shift the Workplace Training Paradigm.”  This session showed a very different way to complete staff training.  The example was for Bloodborne Pathogens training and the scenario was that we all were workers for the CDC and there was a dangerous strain of a virus that broke out in our demographic area.  We were placed in small groups and needed to answer questions about Bloodborne Pathogens in order to save the world!!!  There were several applicable movie clips that kept our attention and helped us to better to understand necessary precautions and responses for the situation and to apply Bloodborne Pathogens procedures. (Luckily, I was in the group that won and saved the world!!)  Here is a picture of me and another group member (Karla from Progressive Housing – an awesome Therap customer!!)


Notice that the shirt says “I saved the world from a vampire zombie infection at IARF 2015 and all I got was this lousy T-Shirt.”

I really believe this is a wonderful and innovative way to train new employees!

Here is another selfie without the zombie t-shirt:



We were also celebrating the 40th anniversary of IARF!  I was so thrilled to have the big birthday cake next to my booth!!




Can’t wait for next year’s conference!  Have a great weekend!

Michelle :)

By |2016-11-03T09:56:38+00:00October 10th, 2015|Categories: Michelle Saunders, Uncategorized|Tags: , , |0 Comments

Sign up for User Groups in the Central States!


Your Central States team!

Therap’s Central States team will be hosting User Groups in several states (see below) over the next couple of months.  User groups are a great time to hear about enhancements and new items in Therap, state specific information, ask questions of Therap staff and network with other Therap users in your area for feedback on use and ideas on how to improve use of the Therap system.

There is no cost associated with these groups. These User Groups are hosted via webinar.  The agenda for each User Group will be shared about one week in advance with attendees.

All Therap Users in each respective state are invited to attend these scheduled meetings.  Please send specific questions or topics you would like addressed in these meetings to: central@therapservices.net

These meetings will take approximately one hour.
Illinois – 10/19 at 10:00am – https://attendee.gotowebinar.com/register/8913885171774841089

Missouri – 10/19 at 2:00pm – https://attendee.gotowebinar.com/register/5749311486640209921

Minnesota – 10/26 at 10:00am – https://attendee.gotowebinar.com/register/7187543064515413505

Iowa – 10/26 at 2:00pm – https://attendee.gotowebinar.com/register/1323276907051200001

Indiana – 11/9 at 10:00am CST/11am EST – https://attendee.gotowebinar.com/register/7613898489394886145

Wisconsin – 11/9 at 2:00pm – https://attendee.gotowebinar.com/register/7590236999165161217


We look forward to visiting with you!

Michelle :)


By |2016-11-03T09:56:38+00:00September 30th, 2015|Categories: Michelle Saunders|Tags: , , , , , , |0 Comments

Need help filling out the Security Risk Assessment (SRA) tool?

Therap has a video that is hot off the press to assist you to fill out your Security Risk Assessment.  Click below to view this video:

You can also find this video on Therap’s home page.

Here is more information regarding the Security Risk Assessment from the HHS website:

A new security risk assessment (SRA) tool to help guide health care providers in small to medium sized offices conduct risk assessments of their organizations is now available from HHS.

The SRA tool is the result of a collaborative effort by the HHS Office of the National Coordinator for Health Information Technology (ONC) and Office for Civil Rights (OCR). The tool is designed to help practices conduct and document a risk assessment in a thorough, organized fashion at their own pace by allowing them to assess the information security risks in their organizations under the Health Insurance Portability and Accountability Act (HIPAA) Security Rule. The application, available for downloading at www.HealthIT.gov/security-risk-assessmentalso produces a report that can be provided to auditors.

HIPAA requires organizations that handle protected health information to regularly review the administrative, physical and technical safeguards they have in place to protect the security of the information. By conducting these risk assessments, health care providers can uncover potential weaknesses in their security policies, processes and systems.  Risk assessments also help providers address vulnerabilities, potentially preventing health data breaches or other adverse security events. A vigorous risk assessment process supports improved security of patient health data.

Conducting a security risk assessment is a key requirement of the HIPAA Security Rule and a core requirement for providers seeking payment through the Medicare and Medicaid EHR Incentive Program, commonly known as the Meaningful Use Program.

“Protecting patients’ protected health information is important to all health care providers and the new tool we are releasing today will help them assess the security of their organizations,” said Karen DeSalvo, M.D., national coordinator for health information technology. “The SRA tool and its additional resources have been designed to help health care providers conduct a risk assessment to support better security for patient health data.”

“We are pleased to have collaborated with the ONC on this project,” said Susan McAndrew, deputy director of OCR’s Division of Health Information Privacy. “We believe this tool will greatly assist providers in performing a risk assessment to meet their obligations under the HIPAA Security Rule.”

The SRA tool’s website contains a User Guide and Tutorial video to help providers begin using the tool. Videos on risk analysis and contingency planning are available at the website to provide further context.

The tool is available for both Windows operating systems and iOS iPads. Download the Windows version athttp://www.HealthIT.gov/security-risk-assessment. The iOS iPad version is available from the Apple App Store(search under “HHS SRA tool”).


Michelle :)


Visit to Galesburg, IL

I had the pleasure to visit with some potential agencies last week during an Information Session hosted at KCCDD.  Prior to the Info. Session, I was able to take to quick visit to the birthplace of Carl Sandburg.   Although formal tours were not available at 7 in the morning, I still learned plenty.

IMG_20150609_084437795 (1)



Also, here are a couple of poems I like that were written by Carl Sandburg:

At a Window
Give me hunger,
O you gods that sit and give
The world its orders.
Give me hunger, pain and want,
Shut me out with shame and failure
From your doors of gold and fame,
Give me your shabbiest, weariest hunger!

But leave me a little love,
A voice to speak to me in the day end,
A hand to touch me in the dark room
Breaking the long loneliness.
In the dusk of day-shapes
Blurring the sunset,
One little wandering, western star
Thrust out from the changing shores of shadow.
Let me go to the window,
Watch there the day-shapes of dusk
And wait and know the coming
Of a little love.


Home Thoughts by Carl Sandburg
THE SEA rocks have a green moss.
The pine rocks have red berries.
I have memories of you.

Speak to me of how you miss me.
Tell me the hours go long and slow.

Speak to me of the drag on your heart,
The iron drag of the long days.

I know hours empty as a beggar’s tin cup on a rainy day, empty as a soldier’s sleeve with an arm lost.

Speak to me …


Michelle :)






By |2016-11-03T09:56:39+00:00June 14th, 2015|Categories: Michelle Saunders|Tags: , , |0 Comments

Call for Presentations for Therap’s 2016 National Conference!

Hello Therapites!

We are offering an opportunity to any Therap user who is interested in presenting either in a seminar/tutorial or panel discussion format. Therap users can also include surveyors, families, state caseworkers or others who are interacting with agencies using Therap. The goal of the conference is to share best practices and innovation in the use of Therap. Attendees and Presenters will have the opportunity to share and collaborate with current, new, and potential users of the system.

Some suggested topics for presentations are:

  • Getting the buy in for Therap at your agency
  • Agency Guidelines for Use – In particular agencies which can share written policy guidelines
  • The transition to paperless
  • Time and Cost Savings
  • Implementing Therap as a state
  • Implementing Therap as a county
  • Working with unified individuals
  • Addressing Quality Assurance Standards
  • Quality of Documentation and Care
  • Dealing with certification and surveyors
  • Working with Families
  • Sharing data between agencies
  • Using Therap Global Library
  • Staff hiring and training issues
  • Interface with other industry systems (College of Direct Support, accounting packages, etc)
  • State specific issues
  • IT, hardware and infrastructure issues
  • Reporting and analysis
  • Using mobile devices
  • Writing policies about electronic documentation
  • Discussions on how your agency uses specific modules

You may submit your presentation proposal dealing with any of the topics listed above or any other area that addresses your experiences with the Therap System.

Your proposal should include the following information:

  1. Contact information for presenters including: names, academic degrees, titles, affiliations, mailing addresses, phone numbers, and e-mail addresses (e-mail correspondence is preferred). Please list only the names of presentation authors who will be speaking at the conference.
  2. Please describe the presentation format. Please be advised that due to time and space limitations, Therap Services, LLC reserves the right to determine the length and format of each session.
  3. Title of your presentation

Abstract/Session Description:

  1. Include a 1 paragraph abstract of the proposed conference presentation.
  2. Provide a concise 1 – 2 sentence session description that may be used in our conference brochure and schedule.

Deadline and Acknowledgment of Submissions:

Please submit your abstract with cover sheet soon to National2016@therapservices.net for consideration. Notification of acceptance will be provided via phone or e-mail.

Note: We have an early decision deadline of August 15, 2015. Presenters will receive a complimentary conference registration. Agencies may submit multiple individuals and may receive multiple complimentary registrations.

For more information, please contact us National2016@therapservices.net

2016 National Conference Details & Registration

Thank you,
Justin Brockie
Chief Operating Officer
Therap Services, LLC.

Therap’s Chicago Conference a Success!

It was great to see many Illinois and Indiana agencies represented at Therap’s Chicago conference last week.  We had a good mix of new and experienced Therap users, which made our sessions very user driven.  There were lots of great networking opportunities and I hope that everyone got all of their questions answered.  Thanks to our team and our wonderful customers for another great conference!

Michelle :)

Jeff Case in the plenary session on Day 1.

Jeff Case is kicking the conference off with the plenary session!



By |2016-11-03T09:56:40+00:00May 3rd, 2015|Categories: Conferences, Michelle Saunders|Tags: , , , |0 Comments

Regional Conference in Schiller Park, Illinois is Next Week

The regional conference in Schiller Park, Illinois at the Four Points Hotel Chicago O’Hare starts Tuesday next week, April 28-29, 2015. Click here to register now.


Regular Registration (Non-Refundable) :  $129

Regular Registration (Refundable) :  $149

For more information visit the conference information page.

We look forward to seeing you there!

By |2015-04-21T11:47:52+00:00April 21st, 2015|Categories: Conferences|Tags: , , , |0 Comments
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