A New Year

It is just hours away now as 2014 is winding down and it is great as so many new agencies have joined us at Therap throughout this year for a more effective, efficient way of doing your documentation.  As this year ends we so look forward to many of you joining us for our National Convention this year in Atlanta, GA.

The conference will include:

  • A Reception for Arriving Attendees on January 26, 2015
  • Training for All Levels of Users, from Beginners to Advanced
  • Reception for Therap Certified Trainers
  • Introduction to New Modules and Mobile Apps
  • Interactive Discussions and Q&A on Therap Usage and Best Practices
  • Presentations from Therap Users from Different Service Providers
  • Brainstorming About the Future Needs of the ID/DD Services Industry

It’s also a great opportunity for you to network with people from agencies across the country and share experiences.

The conference will take place January 27th-29th and I hope you will join us there.  If you would like more details please click on the link and follow to https://www.therapservices.net/conferences/?p=3192.

 

SC is the newest state to join the Therap

WATERBURY, Conn., Nov. 12, 2014 /PRNewswire/ — Therap Services, leader in electronic documentation software for Intellectual Disability and Developmental Disability Service Providers, announces it has been selected as the statewide Software as a System (SaaS) Reporting System for South Carolina Department of Disabilities and Special Needs (SCDDSN).

“Therap Services is excited to work with the state of South Carolina as the electronic documentation and communication solution for the Department of Disabilities and Special Needs.” Stated Justin Brockie, Therap Services COO. “We are honored to have the opportunity to bring Therap’s secure transparency to South Carolina’s state teams, DSN Boards, providers, and citizens.”

“The new partnership between SCDDSN and Therap is an exciting and vital step in improving the quality of care and services for thousands of individuals with disabilities in South Carolina. The benefits are multifold from both the individual perspective and the statewide level,” commented Dr. Beverly Buscemi, SCDDSN’s State Director. “Therap offers us a comprehensive system to facilitate communication between caregivers, support professionals, specialists and families to better meet the needs of an individual while simultaneously enhancing our ability as the state’s system to collect, track and report sensitive information to meet state and federal requirements. This new venture will move us forward in providing quality services.”

Barry Pollack, Southeast Regional Director for Therap Services, states “The partnership between Therap Services and South Carolina Department of Disabilities and Special Needs is a remarkable stride in its provision of the highest quality care to individuals. In its commitment to increase communication and maintain stellar documentation through use of Therap Services, SCDDSN remains on target with their mission to assist people with disabilities and their families in meeting needs, pursuing possibilities and achieving life goals.”

Therap Services applications and certified Electronic Health Record (EHR) provide the documentation components needed by Intellectual Disability and Developmental Disability Service Agencies to maintain their focus while adapting to a changing environment within the Human Services industry. State and federal agencies and standards, including CMS and HIPAA, mandate strict requirements on accurately tracking incidents, including those reports of abuse and neglect and prevention of Medicaid fraud. Therap’s customers can complete and monitor documentation efficiently across secure domains, enabling them to focus on providing higher quality services to individuals with intellectual and developmental disabilities.

Therap is used across disciplines in the I/DD field per the CMS home and community-based services (HCBS) requirements. Therap applications include over 70 modules ranging from documentation of service provision through a daily note, to person centered planning tools, incident report management, health assessments and individual care plans, an electronic MAR integrated with an industry-standard drug database, an individual referral process for state and multi-provider systems, a comprehensive report library for internal and external audits, to electronic billing direct to Medicaid through a secure, HIPAA 5010-compliant method.

About Therap Services, LLC

Therap Services provides secure, web-based documentation, communication and electronic billing services to over 1400 intellectual disability providers across the United States as well as for twelve state government ID systems of care.

This includes a certified EHR, HIPAA compliant Medicaid and private billing, service documentation and secure communication and data sharing between all stakeholders including families and self advocates.

Therap’s software-as-a-service solution is used in HCBS Waiver, ICF/IID and other services to document residential and community based supports, employment supports, case management, incident reporting, management of staff training records and for electronic billing claim submissions directly to Medicaid.

Learn more at www.TherapServices.net.

By |2016-11-03T09:56:42+00:00November 18th, 2014|Categories: Uncategorized|Tags: , , , , |0 Comments

New Document Storage Option in Therap

Take a look at the new document storage option in Therap.  This information has been highlighted in Leah’s blog and I wanted to make sure you were all aware of this new option to store important client information.

If you would like more info on this feature let us know and we will be glad to add this to your account with us.

 

HIPAA Secure Document Storage Module Is Just the Thing doc storage1

As part of the Therap 2014.1 Release,  we have added the Document Storage module stand-alone feature that was previously only available as part of our CCHIT Certified EHR Package.

With the Document Storage module, different types of External Documents such as Admission Order, Authorization, Consultant Report, Discharge Order, Lab Result, Progress Notes and Referral Document can now be stored for Individuals. Additional details such as Received Date, Validity Range, Description and Comments can also be added while storing a document for an individual. This module allows users to store large amount of Individual documents at one convenient place.

Here are a few facts about the Document Storage module:

  • the list of document types is configured at the provider level
  • the module now has the ability to store a total of up to 1GB per individual and each file can be up to 10MB in size (the CCHIT EHR version remains the same size, with a max of 10MB) 
  • the 1GB per individual limit is not affected by documents attached within other modules
  • the module is currently controlled by the ‘Individual’ Admin role found on the User Privileges page
  • as with all Therap modules, the document storage module is a HIPAA-secure method of storing documents electronically
  • introductory pricing is available, to inquire about cost contact Therap’s Regional Director or Business Consultant in your area, or mail the sales team at sales@therapservices.net, or call us at 203-596-7553 Ext 4

Kansas Billing Press Release

Therap now connects directly with all Managed Care Organizations in Kansas.

Share with Twitter Share with LinkedIn

Share with Repost.us
WATERBURY, Conn., May 1, 2014 /PRNewswire/ — Therap Services, the leader in Intellectual and Developmental Disabilities electronic health record (EHR) and software solutions, has announced I/DD services provider agencies utilizing Therap Services Billing Support solutions in Kansas can now bill within the required billing unit validations to Amerigroup, Centene’s Sunflower Health Plan and United HealthCare Managed Care Organizations (MCO’s) in Kansas.

The Kansas Department of Aging and Disability Services (KDADS) has outlined billing guidelines for Day Support Services, Code T2021, with Unit limitations per day, per week, as well as monthly and annual service limits for individuals. Therap Services electronic billing solutions assists I/DD service providers in meeting the KanCare and the Kansas Medical Assistance Program (KMAP) Medicaid audit compliance regulations.

Jeff Case, Central Region Director at Therap Services states: “The Therap team is committed to supplying I/DD Providers inKansas the most effective software solution for direct submission to the state Medicaid system. We anticipate agencies supporting individuals with disabilities will benefit greatly from the Therap System’s efficiencies as they seamlessly document supports, bill electronically and track utilization of services.”

Each month, Intellectual and Developmental Disabilities Service Providers utilize Therap’s electronic Billing Support applications for submission of professional claims, institutional claims, for tracking of service authorizations, completion of goal-related data to validate service provision and attendance data. A service is configured to generate billable units automatically from its attendance data or ISP data that are already entered into Therap by agency staff. Therap’s Billing Support module uses an integrated approach for creation of claims/invoices, regardless of whether an agency will submit their ANSI X-12 837P and 837I claims electronically or through the professional paper claim form (CMS 1500). The option to enter units manually is also available. The automated generation of billing units using information from different Therap modules ensures a simplified experience for our customers.

Therap Services electronic billing applications assist providers in avoiding any over-billing errors and unnecessary recoupments of payments for services. Therap’s electronic Billing Support applications incorporate a variety of billing reports including a utilization report that tracks service units utilized over a given period of time. This report grants providers the ability to chart percentages of total utilization, plan and monitor service units, reduce number of unused service units and view remaining days, expiration status, and unit costs.

Therap Services applications are certified as an electronic health record (EHR) under CCHIT’s Long Term and Post-Acute Care Standard. Therap has been reviewed by SOC 2 Report which is relevant to the security, availability, processing integrity, confidentiality, and privacy practices of a service organization. The SOC 2 Report for Therap’s Intellectual and Developmental Disability software solution covers the AICPA Trust principles; a set of professional attestation and advisory services based on a core set of principles and criteria that address the risks and opportunities of IT-enabled systems and privacy programs.

About Therap Services, LLC

Therap Services patented developmental disabilities software solution supports compliance with standards as required for funding through Centers for Medicaid & Medicare Services at both state system and agency levels. Therap is used in 47 states and internationally by 1,300 organizations providing supports to over 220,000 people with intellectual and developmental disabilities in home and community-based services (HCBS), intermediate care facilities for the developmentally disabled (ICF-DD), day treatment programs, developmental centers and other settings.

Secure applications offered by Therap include individual support modules such as incident reporting, medication error reporting, behavior tracking, individual service plans, goal tracking, health records, medication administration records and case management notes, among others. Therap offers solutions for employee training management and employee scheduling. Therap Services components include electronic billing with service authorizations, attendance and professional claim tracking modules and utilization report features. Therap’s HIPAA, HITECH and ARRA compliant software applications are suitable for day programs, residential services, supported living, home health, case management, employment and vocational services and community support programs.

 

SOURCE Therap Services, LLC

New Catalog Headed Your Way

Pretty excited at our new catalog that just went out today.  Be sure to look for yours today!  If you would like to receive this and you did not please be sure and drop me a note and I will be glad to get one of these informative pieces out to you and your agency.  It is filled with lots of information for you to evaluate.

2014 Catalogs Sent out Today.

Enjoy our newest Press Release: SOC 2 Report on Security Availability, Processing Integrity, Confidentiality and Privacy

WATERBURY, Conn., March 3, 2014 /PRNewswire/ — Therap Services, the leader in Intellectual and Developmental Disabilities electronic health record and data management, has announced receipt of the SOC 2 Report on Security, Availability, Processing Integrity, Confidentiality and Privacy Practices.

Richard Robbins, CEO of Therap Services, states, “Undergoing the SOC 2 audit and receipt of this report validates Therap’s level of commitment to maintaining security of protected health information for all provider agencies, organizations, county and state systems utilizing Therap Services as the electronic health record and documentation software solution.”

SOC 2 compliance is part of the American Institute of Certified Public Accountants (AICPA) Service Organization Control reporting platform. AICPA.org states: “These reports are performed using the AICPA Guide:  Reporting on Controls at a Service Organizations Relevant to Security, Availability, Processing Integrity,  Confidentiality, or Privacy and are intended for use by stakeholders (e.g., customers, regulators, business partners, suppliers, directors) of the service organization that have a thorough understanding of the service organization and its  internal controls. These reports can form an important part of stakeholders:

  • Oversight of the organization
  • Vendor management program
  • Internal corporate governance and risk management processes
  • Regulatory oversight”

The SOC 2 for Therap’s Developmental Disability software solution covers the AICPA Trust principles. AICPA.org states: “Trust Services are defined as a set of professional attestation and advisory services based on a core set of principles and criteria that addresses the risks and opportunities of IT-enabled systems and privacy programs. Trust Services Principles and Criteria are issued by the Assurance Services Executive Committee of the AICPA.”

“The following principles and related criteria have been developed by the AICPA:

  • Availability. The system is available for operation and use as committed or agreed.
  • Processing integrity. System processing is complete, accurate, timely, and authorized.
  • Confidentiality. Information designated as confidential is protected as committed or agreed.
  • Privacy. Personal information is collected, used, retained, disclosed, and destroyed in conformity with the commitments in the entity’s privacy notice and with criteria set forth in generally accepted privacy principles issued by the AICPA.”

“The trust services principles and criteria of security, availability, processing integrity, and confidentiality are organized in four broad areas:

  • Policies. The entity has defined and documented its policies relevant to the particular principle.
  • Communications. The entity has communicated its defined policies to responsible parties and authorized users of the system.
  • Procedures. The entity placed in operation procedures to achieve its objectives in accordance with its defined policies.
  • Monitoring. The entity monitors the system and takes action to maintain compliance with its defined policies.”

About Therap Services, LLC

Therap Services patented developmental disabilities software solution supports compliance with standards as required for funding through Centers for Medicaid & Medicare Services at both state system and agency levels. Therap’s electronic documentation software solution is used by over 1,200 I/DD agency, county and state entities with over 200,000 users documenting services to more than 200,000 individuals with intellectual and developmental disabilities. Therap is widely used in case management, home and community-based services (HCBS), intermediate care facilities for the developmentally disabled (ICF-DD), day treatment programs, developmental centers and other settings.

Secure applications offered by Therap include individual support modules such as incident reporting, medication error reporting, behavior tracking, individual service plans, goal tracking, health records, medication administration records and case management notes, among others. Therap offers solutions for employee training management and employee scheduling. It also covers billing with service authorizations, attendance and professional claim tracking modules. Therap’s HIPAA, HITECH and ARRA compliant software applications are suitable for day programs, residential services, supported living, case management and community support programs.

Support in the West

Therap is currently looking for a new person to assist customer support and implementation with agencies.  The position is one we are trying to fill in our Central or West States Regions of the US.  If you live in one of these areas and the below description seems to be a fit be sure and apply.  You can apply at the following link

https://www.therapservices.net/contact/?page_id=12#applicationForm.

 

Customer Support and Implementation Specialist

Therap Services, based in Waterbury, Connecticut, is currently the national leader in online electronic health records and documentation for people with developmental disabilities. The company is seeking a dynamic and hardworking individual to fill the position of a Customer Support and Implementation Specialist.

We are looking for an exceptional individual on the lookout for an excellent career opportunity. Our ideal candidate is an expert user of the Therap system (the majority of our support staff had been House Managers before coming to work for Therap). S/he should be ready to accept a challenging job that combines teaching, support, consulting, computer skills, and extensive traveling.  About 90% of the job, especially during the first two years, is expected to be traveling.

Primary responsibilities:

  • Provide on-site training to users
  • Train and consult States, Counties, single and multi-state providers, families, self-advocates, and anyone else using Therap
  • Provide live customer support in person, via computer, at conferences and over the phone
  • Work both independently and remotely and as part of a diverse and dynamic national and multi-national organization

Skills required:

  • Must have strong interpersonal and communication skills along with good decision making capability
  • Excellent communication skills (both written and speech)
  • Proficient in the use of Microsoft Office (Word, Excel, PowerPoint, etc.), web applications and Email clients

Preferences:

  • Experience working as a House Manager or equivalent in the developmental disability field
  • Willingness to work flexible hours
  • Must have experience of using Therap applications
  • Basic administrative skills
  • Interest in computers, social media, developmental disabilities, marketing, teaching, traveling, public speaking and presenting

If this sounds like the job for you or if you have previously sent in your resume and now feel that this new position could be the right one for you, please send in your updated resume, and a note, telling us why you would be the perfect addition to the Therap team.

Therap is an affirmative action equal opportunity employer.

The Man, the Myth, the Legend retires at CDD

Last Friday, I was able to spend some time with some other folks in the KC area to acknowledge and pay respects to Jim Johnson who is retiring at Center for Developmentally Disabled in the KC Metro.  Jim has spent the last 30 years in leadership at CDD and he has provided to both his agency and many other agencies along the way insight and mentoring.  His agency was one of the first agencies to start using Therap in KC and since then the agency continues to utilize the software effectively in providing quality supports for individuals with developmental disabilities. Jim has been many things to many people as he has negotiated the many changes and nuances that are so very abundant in the I/DD field.  His leadership and insight will be missed and yet I am happy for him and his wife who may get to enjoy traveling even more which I know they are both excited about the opportunity.  Jim, I wish you nothing but the best!

Jim in front of his old school 386 computer...yes I said 386.

Bus Shuttle Schedule to Therap National Conference in KC

Please click on schedule below for more details on transportation to the National Conference Hotel in Kansas City, MO.  The schedule has two phone numbers listed in case you have questions on Monday.  We look forward to seeing all of you who are coming into KC for the conference.

Need Transportation From the MCI Airport?

We will be providing bus transportation to Therap travelers on Monday and back to the airport on Thursday.  We are still working out details and times for dropoffs and pickups so be sure and come back to this blog as the National Conference approaches for details.

We are tentatively planning on pickups at MCI on Monday at 2:30pm; 4:30; 6:30; and 8:30.  These times are tentative and subject to change so stay tuned.  We will also have a phone number for Monday travel so you can contact for more details.

If you want to elect for another options there are taxis and Super Shuttle runs from MCI to the airport if you want to book with them in advance it is recommended.  The Super Shuttle number is (800) BLUE VAN (800-258-3826).

More details later this week!  See you soon.

 

Go to Top