The Past Couple of Weeks: Michigan, Ohio, Illinois and Wisconsin (and 2500 miles!!)

I began last week traveling to the MACMHB conference in beautiful Traverse City, Michigan.  Fall time in Michigan is phenomenal!  Here are a couple of photos I took while there:



And here are more photos from the Grand Traverse Resort, where the conference occurred:





I then had the opportunity to attend the OPRA conference in Columbus, OH.  I talked with many providers throughout the state about solutions Therap can provide.

Headed to the conference!

Headed to the conference!

Here is Ken getting us “booth ready!”


Next I traveled to the Central Illinois DDNA conference to discuss nursing solutions with many providers in the state.  Here is a poster that our awesome Design team put together just for this conference!


Next I head to Waukesha, WI to exhibit at the WADSA conference.  I hope to see you there!  If I have not been in your area recently, give me a call!  I would be happy to stop by and visit with you about how Therap can improve efficiency at your agency!

Have a great weekend!

Michelle :)

By |2016-11-03T09:56:37+00:00November 6th, 2015|Categories: Michelle Saunders|Tags: , , , , , , , |0 Comments

Need help filling out the Security Risk Assessment (SRA) tool?

Therap has a video that is hot off the press to assist you to fill out your Security Risk Assessment.  Click below to view this video:

You can also find this video on Therap’s home page.

Here is more information regarding the Security Risk Assessment from the HHS website:

A new security risk assessment (SRA) tool to help guide health care providers in small to medium sized offices conduct risk assessments of their organizations is now available from HHS.

The SRA tool is the result of a collaborative effort by the HHS Office of the National Coordinator for Health Information Technology (ONC) and Office for Civil Rights (OCR). The tool is designed to help practices conduct and document a risk assessment in a thorough, organized fashion at their own pace by allowing them to assess the information security risks in their organizations under the Health Insurance Portability and Accountability Act (HIPAA) Security Rule. The application, available for downloading at produces a report that can be provided to auditors.

HIPAA requires organizations that handle protected health information to regularly review the administrative, physical and technical safeguards they have in place to protect the security of the information. By conducting these risk assessments, health care providers can uncover potential weaknesses in their security policies, processes and systems.  Risk assessments also help providers address vulnerabilities, potentially preventing health data breaches or other adverse security events. A vigorous risk assessment process supports improved security of patient health data.

Conducting a security risk assessment is a key requirement of the HIPAA Security Rule and a core requirement for providers seeking payment through the Medicare and Medicaid EHR Incentive Program, commonly known as the Meaningful Use Program.

“Protecting patients’ protected health information is important to all health care providers and the new tool we are releasing today will help them assess the security of their organizations,” said Karen DeSalvo, M.D., national coordinator for health information technology. “The SRA tool and its additional resources have been designed to help health care providers conduct a risk assessment to support better security for patient health data.”

“We are pleased to have collaborated with the ONC on this project,” said Susan McAndrew, deputy director of OCR’s Division of Health Information Privacy. “We believe this tool will greatly assist providers in performing a risk assessment to meet their obligations under the HIPAA Security Rule.”

The SRA tool’s website contains a User Guide and Tutorial video to help providers begin using the tool. Videos on risk analysis and contingency planning are available at the website to provide further context.

The tool is available for both Windows operating systems and iOS iPads. Download the Windows version at The iOS iPad version is available from the Apple App Store(search under “HHS SRA tool”).


Michelle :)


Call for Presentations for Therap’s 2016 National Conference!

Hello Therapites!

We are offering an opportunity to any Therap user who is interested in presenting either in a seminar/tutorial or panel discussion format. Therap users can also include surveyors, families, state caseworkers or others who are interacting with agencies using Therap. The goal of the conference is to share best practices and innovation in the use of Therap. Attendees and Presenters will have the opportunity to share and collaborate with current, new, and potential users of the system.

Some suggested topics for presentations are:

  • Getting the buy in for Therap at your agency
  • Agency Guidelines for Use – In particular agencies which can share written policy guidelines
  • The transition to paperless
  • Time and Cost Savings
  • Implementing Therap as a state
  • Implementing Therap as a county
  • Working with unified individuals
  • Addressing Quality Assurance Standards
  • Quality of Documentation and Care
  • Dealing with certification and surveyors
  • Working with Families
  • Sharing data between agencies
  • Using Therap Global Library
  • Staff hiring and training issues
  • Interface with other industry systems (College of Direct Support, accounting packages, etc)
  • State specific issues
  • IT, hardware and infrastructure issues
  • Reporting and analysis
  • Using mobile devices
  • Writing policies about electronic documentation
  • Discussions on how your agency uses specific modules

You may submit your presentation proposal dealing with any of the topics listed above or any other area that addresses your experiences with the Therap System.

Your proposal should include the following information:

  1. Contact information for presenters including: names, academic degrees, titles, affiliations, mailing addresses, phone numbers, and e-mail addresses (e-mail correspondence is preferred). Please list only the names of presentation authors who will be speaking at the conference.
  2. Please describe the presentation format. Please be advised that due to time and space limitations, Therap Services, LLC reserves the right to determine the length and format of each session.
  3. Title of your presentation

Abstract/Session Description:

  1. Include a 1 paragraph abstract of the proposed conference presentation.
  2. Provide a concise 1 – 2 sentence session description that may be used in our conference brochure and schedule.

Deadline and Acknowledgment of Submissions:

Please submit your abstract with cover sheet soon to for consideration. Notification of acceptance will be provided via phone or e-mail.

Note: We have an early decision deadline of August 15, 2015. Presenters will receive a complimentary conference registration. Agencies may submit multiple individuals and may receive multiple complimentary registrations.

For more information, please contact us

2016 National Conference Details & Registration

Thank you,
Justin Brockie
Chief Operating Officer
Therap Services, LLC.

Upcoming Information Sessions

Hi Everyone!
I wanted to communicate that I have scheduled several Information Sessions for the following states:  Illinois, Indiana, Michigan and Wisconsin.  If you are looking for a web based electronic documentation system, you have come to the right place!  If you are already a Therap customer, consider forwarding this information to an agency that is ready to see some of the benefits Therap has to offer!

Therap is a web-based electronic documentation system that fulfills your record keeping needs and improves the service-related communication at your agency. You’ll notice an overall increase in the quality of care you provide to persons with intellectual and developmental disabilities. The Training and Implementation team of Therap also makes sure you have a smooth transition to using our applications and that your front-line workers are comfortable with it.

Therap provides electronic forms for incident reporting, health and medical records, support plans, goal tracking, daily logs, progress notes, incident reporting, Employment History and lots of reports. Other than HIPAA compliance and improved communication, you’ll notice that having an efficient documentation management system also improves surveys and audits! There are also modules for Medicaid billing, staff training/certifications management and more!

3/3/15 10am/1pm CST
4/9/15, 10am/1pm CST

3/5/15 10am/1pm CST
4/15/15, 10am/1pm CST

3/4/15 10am/1pm CST
4/14/15, 10am/1pm CST

3/24/15 10am/2pm EST
4/16/15, 10am/2pm EST

Contact  me, Michelle Saunders,  at to sign up for any Information Session.
(This is an online meeting, and requires no registration fees.)


Michelle :)

By |2016-11-03T09:56:40+00:00March 2nd, 2015|Categories: Michelle Saunders|Tags: , , , |0 Comments

Time to Register for Therap’s National Conference!

We’ve set the dates for our next National Conference for January 27-29, 2015. We also have moved the location to Atlanta, Georgia, where we hope our users from all over the country will come together to share their knowledge and experiences. This is also a chance to see what is new in Therap and what lies ahead!

Register Now by clicking here

The conference will include:
A Reception for Arriving Attendees on January 26, 2015
Training for All Levels of Users, from Beginners to Advanced
Reception for Therap Certified Trainers
Introduction to New Modules and Mobile Apps
Interactive Discussions and Q&A on Therap Usage and Best Practices
Presentations from Therap Users from Different Service Providers
Brainstorming About the Future Needs of the ID/DD Services Industry
It’s also a great opportunity for you to network with people from agencies across the country and share experiences.

Please be in touch if you have any questions about the conference. Conference schedules will be available soon!

Michelle :)

Calvin joins the Central States Team.

Calvin Christensen joins Therap as the newest Training & Implementation Specialist in the Central States Region. Prior to joining Therap’s support team, Calvin worked at Developmental Services of Nebraska (DSN) for four years at a location with high risk adults. Calvin used Therap for efficient documentation of services in his work at DSN.

When asked about his first week at Therap’s East Coast office in Waterbury, CT, Calvin states: “I was able to meet some great co-workers and learn a lot about the process of implementation at the agency level.  I learned a great deal about how providers are utilizing Therap nationally and how to best assist our customers.”

Calvin has since headed back to the Midwest and will be spending time with members of our Support team, visiting provider agencies and attending Therap User Groups & Conferences in weeks to come. If you bump into Calvin, be sure to welcome him as the newest Therapite!

Time to Register for the Schiller Park Conference!

Hello Therapites!
You have a little more than one week until Early Bird Registration ends for the Schiller Park Conference. Here is what you need to know about the conference:
The conference is a good place for Therap users to learn about individual support documentation and reporting, electronic health records (EHR) and training management from Therap. If you are an agency who has not yet decided on an Electronic Documentation system for your agency, we welcome you to attend and take the chance to talk to us and experience Therap first-hand. If you have any questions, or need more information, please contact us.

Event highlights include:

Incident and Event Reports
Health and Appointment Tracking
Medication Administration Records
Face Sheets and Emergency Data forms
Secure Communications
System Administration
Sessions focused on implementation and effective use
Local User Issues and discussions

To see more information about this conference, click here

I hope to see you there!

Michelle :)

By |2016-11-03T09:56:43+00:00March 20th, 2014|Categories: Michelle Saunders|Tags: , , , , , , |0 Comments

Therap Services Conference To Support Individuals With Developmental Disabilities And Their Support Circles

Check out our most recent press release regarding an upcoming conference that Therap is hosting. The title? Therap Services Conference To Support Individuals With Developmental Disabilities And Their Support Circles. Here is the link for this press release.

Here is an overview of the conference that is scheduled to take place on 5-7 and 5-8:

How to Access your I/DD Health Records in Therap

A two day event designed to personalize the use of computers in order to aid self-advocates and those who support them access their electronic health records and communicate their goals and ambitions using the web.

Three tracks for self-advocates, family members, and agency staff:

Self-Advocates/People with Developmental and Intellectual Disabilities:

Round table discussion with other advocates on how they use computers
Hands on activities using computers and the internet
Tips on using computers and technology for self-advocating
What to share with others and why or why not
Circle of Supports/Parents/Family Members/Guardians:

Hands on activities using computers and the internet
Using technology to access documentation and expressing thoughts
Confidentiality rules and regulations
Family Members’ responsibilities in respecting agency needs
Tips and discussion about effective communication using technology
Now that you have access, what do you do with it?
Agency Staff:

Round table discussions on security and access concerns
Facing facts, fears, and myths about communication with self-advocates/family
Agency policies to be considered
Discussion – What to give Access to and related issues
How staff are to work with Families and Self Advocates who use Therap

This is very exciting. We hope to see you there!

Michelle :)

By |2016-11-03T09:56:49+00:00February 26th, 2014|Categories: Michelle Saunders|Tags: , , , , , , , , , , |0 Comments

Therap National Conference Airport Transportation

Hello fellow Therapites! To assist in assuring you’re in the right spot to catch the bus tomorrow (Monday, January 27th) we’ve taken some photos of the meeting spots at both terminals B & C. First things first! Here is the awesome bus you’ll be looking for :



There will be a Therap logo on the door and windshield





Southwest and Delta Passengers meet at gate 45 (Terminal B)



For Southwest and Delta passengers look for parking tower 2 outside of gate 45

If you are arriving on a United, US Airways, America, Frontier or any other airline in Terminal C you will be meeting in front of the US Airways bag claim area. You’ll want to look for this sign outside:

Anyone landing in Terminal C (US Airways, American, United, Frontier) will meet outside of gate 81

The bus will be parked across from the above pictured sign here:

Bus outside of Terminal C

To download the bus schedule please click here:

Please don’t hesitate to contact Jeff Case (816-522-3683) or Chris Johnson (816-520-5533) with any questions. Their numbers are also listed on the above posted bus schedule. We’re looking forward to seeing you all and having a great week!!


BYOD to the Therap Conference in a few weeks!

Therap’s National Conference is just around the corner. Remember to Bring Your Own Device (BYOD) so you can practice and follow along during the sessions. Not registered yet for the conference? Click here for more information and to register.

See you in Kansas City!

Michelle Emoticon showing smiley face

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