Iowa & Minnesota User Group Webinars coming in July

I am pleased to announce that the Iowa and Minnesota, 2nd Quarter User Group Webinars have been scheduled.  Please join us.

Both meetings will be on Monday, July 18th.

User Group Webinars typically last 1 hour.   Among other topics, we plan on reviewing recently released enhancements to the Therap platform.  You do not need to be a Therap User to attend!  

As always, if you have a topic of interest, please send your request to  We will do our best to add your topic to the agenda.


Jeff Mau

By |2016-06-27T19:33:25+00:00June 27th, 2016|Categories: Announcement, Central Region, IA, Iowa, User Group|Tags: , , , , |0 Comments

NASDDDS Conference in KCMO

IMG_20160609_143827285 (1024x576)

This week we are at NASDDDS in Kansas City, MO.  Great opportunity to connect with several folks that are benefiting from using the Therap solution as well as meeting with new groups that will be using Therap momentarily.

Regional Conference in Burnsville, Minnesota

Join us at our regional conference in Burnsville, Minnesota which will be held from August 16-17, 2016. The conference is going to be two full days of sessions by Therap experts. Like our other regional conferences, it will be a great opportunity to network with the people from the developmental disabilities service industry and share knowledge amongst colleagues.

Sessions include:

  • Intro, Beginner and Advanced Sessions
  • Secure Document Sharing and Storage
  • Demographic and Emergency Data
  • Health Tracking
  • Appointments & MAR
  • Discussion & Best Practices
  • System Administration & Staff Access and Roles

Click here to learn more.

By |2016-03-29T10:52:43+00:00March 29th, 2016|Categories: Conferences|Tags: , , |0 Comments

New Ulm, Mankato and the Twin Cities

What a great week!  I spent time with a current Therap User Provider, a new Therap User Provider and Providers seeking to enhance their documentation process and are in the evaluation process.

Monday evening and Tuesday, I spent time with MBW Company in New Ulm.  MBW has been using Therap for 5 years and are preparing to implement MAR Plus.

The A. Schells Team – 1866

On Monday, Brandy, Ric and I enjoyed a great evening together.  They gave me a driving tour of New Ulm and shared the community’s history.  We visited the grounds of the Schell’s Brewery, a New Ulm landmark since 1860, the Herman the German Monument and other historical locations.  The evening was capped off with an authentic German meal at Veigel’s Kaiserhoff.

On Tuesday, the MBW team and I reviewed the MAR Plus module for agency wide implementation.  All agreed that using this module will be a tremendous addition to their Therap platform.  The team was very excited to learn about the functionality and get the process started.

MBW Company Team

The MBW Team 3/8/16

We also reviewed the new Individual Home Page.  Everyone was in accord that the improved IHP will become the starting point for data entry by staff.

I was in Mankato Tuesday afternoon making new acquaintances.  I am always impressed when meeting new friends and learning about their agency.   We had a great meeting and I hope to be back in Mankato soon.

Wednesday…so, I must be in Minneapolis.  In addition to meeting with a provider that is seeking a platform to collect data and seamlessly submit claims directly to MN-ITs  (Therap Basic and Billing Plus), I met with our newest member of the Minnesota Therap User Community, PKT Enterprises.  Matt Wahl and his agency leaders will have their first PA with Sarah Christensen very soon.  We reviewed the system and had a great implementation planning session.   Please welcome PKT to our MN User Community!

Thursday morning I had to opportunity to meet with Jeff Schaffer and Rachel Fox of Bloomington Drug.  They have partnered with 2 providers that use Therap and the MAR Plus module. They assist these agencies with Medication History entry and eMAR configuration.  If you would like to learn more about how they support these agencies, please contact me and I will be happy to share!  The process is very successful and can be replicated.



By |2016-11-03T09:56:35+00:00March 11th, 2016|Categories: Central Region, Jeff Mau, Minnesota, MN|Tags: , , |0 Comments

ONC Commitment to make EHR’s work better for Providers and Individuals

ONC annoucement this week that could affect us all in regards to the information regarding our health records.  This commitment I believe will impact us all as both providers and recipients of supports and health care.  Here are the announced commitments:


Fact Sheet: Commitments from health care industry to make electronic health records work better for patients and providers

U.S. Department of Health and Human Services Secretary Sylvia M. Burwell announced today that companies that provide 90 percent of electronic health records used by hospitals nationwide as well as the top five largest private healthcare systems in the country have agreed to implement three core commitments:

Consumer Access: To help consumers easily and securely access their electronic health information, direct it to any desired location, learn how their information can be shared and used, and be assured that this information will be effectively and safely used to benefit their health and that of their community.

No Information Blocking: To help providers share individuals’ health information for care with other providers and their patients whenever permitted by law, and not block electronic health information (defined as knowingly and unreasonably interfering with information sharing).

Standards: Implement federally recognized, national interoperability standards, policies, guidance, and practices for electronic health information and adopt best practices including those related to privacy and security.


Here is the full released statement:   ONC release



2016…Come a long way!

So this week I brought another Missouri provider into the Therap community through a webinar.  I was a little hesitant at the start of the meeting as the person joining the Go To Meeting webinar said, “I hope it is allright as I am joining in on my phone instead of the computer?”  My hesitancy was that at the conclusion of the call it would be necessary for the person to enter in some data and initiate the process and activate the process by clicking on a button off the Therap website.  Regardless, we began and we went through the process and the entire process was completed in a matter of minutes.  No problems whatsoever!  It was pretty cool.  It was amazing for me to think back to the first agency in Missouri that started using Therap and how different things were then in comparison to this brand new agency signing up.  It has been so exciting to be apart of so many agencies moving to greater efficiency, transparency, higher accountability, and less paper chasing through the last several years.  It got me wondering and thinking just how many agencies in MO are still out there lost in a paper world?  If you haven’t taken the time to see how Therap can make a difference for your agency give me a call so we can show you this solution.

SAVE THE DATES! 2016 IA & MN Regional Therap Conferences.

I am pleased to announce the dates for the Iowa and Minnesota Therap Regional Conferences.  Would you be so kind as to note these on your calendar?

IOWA:  June 1-2, 2016 in West Des Moines.   Site: Sheraton West Des Moines Hotel

Click here to register for the Iowa Conference.

MINNESOTA:  August 16-17 in Burnsville.  Site: Best Western Premier – Nicollet Inn

Click here to register for the Minnesota Conference.

Feedback from last year’s IA & MN conferences clearly indicated a desire to have more sessions for the intermediate and advanced Therap Users.  To that end, PLEASE let me know what topics you wish to focus on.  Send your suggestions to  I really want to hear from you!

We also seek presentations from our user community!  If you have a topic about your Therap use or how a particular module benefited your agency, please share your experience with fellow providers.  Again, please send your topic and/or presentation outline to  Don’t be shy….you’ll be sharing with friends.



Minnesota User Group Meeting – 10/26/15

IMG_0827Please join your Central Region Therap Team next Monday, October 26th at 10:00am for the Minnesota User Group Webinar.  This meeting is provided at no cost.  All user agencies are invited to attend.  Your organization does not need to be a user agency to participate.

Click here to register.

Our current agenda is as follows (subject to change without notice):

* General Announcements. How to register for the National Conference.
* Review of available 245D Custom Forms and where to find them.
* 245D GER Form update. Concept Review.
* Overview of GER Resolution.
* Overview of ISP Data enhancements.
* Overview of Employment History Module.
* Overview of the Individual Home Page.
* Overview of the Training Academy.
* Q & A.

What is a user group?
A user group is a meeting of Therap users in the same state to troubleshoot, network, discuss state-wide issues and get information on the latest Therap releases. You may also ask questions and get help on any topic regarding the usage of Therap at your agency from the attending Therap team members.

Please submit your questions to the Central Team at


Jeff Mau – IA / MN / NE Therap Business Development Consultant


Sign up for User Groups in the Central States!


Your Central States team!

Therap’s Central States team will be hosting User Groups in several states (see below) over the next couple of months.  User groups are a great time to hear about enhancements and new items in Therap, state specific information, ask questions of Therap staff and network with other Therap users in your area for feedback on use and ideas on how to improve use of the Therap system.

There is no cost associated with these groups. These User Groups are hosted via webinar.  The agenda for each User Group will be shared about one week in advance with attendees.

All Therap Users in each respective state are invited to attend these scheduled meetings.  Please send specific questions or topics you would like addressed in these meetings to:

These meetings will take approximately one hour.
Illinois – 10/19 at 10:00am –

Missouri – 10/19 at 2:00pm –

Minnesota – 10/26 at 10:00am –

Iowa – 10/26 at 2:00pm –

Indiana – 11/9 at 10:00am CST/11am EST –

Wisconsin – 11/9 at 2:00pm –


We look forward to visiting with you!

Michelle :)


By |2016-11-03T09:56:38+00:00September 30th, 2015|Categories: Michelle Saunders|Tags: , , , , , , |0 Comments

The Minnesota Conference… WOW!

IMG_0812Another Minnesota Therap Conference has come and gone.  It was the first conference I had a hand in organizing at the local level.  Given my predisposition to over think everything, I had a few sleepless nights prior to the event.  But, when all was said and done… this was a great meeting!

What made it great was the active participation of our attendees.  New users, tenured users and non-users made up the 112 participants and ALL were engaged.

This level of discourse is what makes these conferences worthwhile.  It was (and is) clear that the Therap community in Minnesota is not afraid to ask the tough questions of Therap staff and/or each other.  It was a tremendous learning experience.

I was pleasantly surprised at the unsolicited comments I received via email.  Here are just a few…

  • “Thanks Jeff.  We found the Conference very helpful and informative.”   – Matt Sharp, Living Well.
  • “Thank you for the best conference EVER!!!! ” – Leanne Negley, Rural Living Environments.
  • “Thank you.  It was a great session!!”  – Bethany McCabe, Cardinal of Minnesota.

Well… I appreciate the kudos, but this was a team effort and, more importantly, without our Therap user community, none of this would have been possible.

From our team to you…


Therap Team from left to right: Jeff Case, Michelle Saunders, Jeff Mau, Sarah Christensen, Calvin Christensen, Dawn Gilder.

thanks to all who participated in the Therap Minnesota Regional Conference!

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