Regional Conference in Fargo, North Dakota, June 2015

Therap will be hosting a regional conference for users of its software for developmental disability providers. The schedule of sessions will be posted on our website. Discussions will include compliance with policies and procedures from the North Dakota Developmental Disabilities Division.

The conference will be held at the Ramada Plaza Suites and Conference Center from June 2-3, 2015.

Sign up by May 1, 2015 for early bird registration. A link to registration is here.

For more information visit the conference information page.

We look forward to seeing you there!

By |2016-11-03T09:56:41+00:00February 23rd, 2015|Categories: Conferences, General|Tags: , , |0 Comments

A New Year

It is just hours away now as 2014 is winding down and it is great as so many new agencies have joined us at Therap throughout this year for a more effective, efficient way of doing your documentation.  As this year ends we so look forward to many of you joining us for our National Convention this year in Atlanta, GA.

The conference will include:

  • A Reception for Arriving Attendees on January 26, 2015
  • Training for All Levels of Users, from Beginners to Advanced
  • Reception for Therap Certified Trainers
  • Introduction to New Modules and Mobile Apps
  • Interactive Discussions and Q&A on Therap Usage and Best Practices
  • Presentations from Therap Users from Different Service Providers
  • Brainstorming About the Future Needs of the ID/DD Services Industry

It’s also a great opportunity for you to network with people from agencies across the country and share experiences.

The conference will take place January 27th-29th and I hope you will join us there.  If you would like more details please click on the link and follow to


Time to Register for Therap’s National Conference!

We’ve set the dates for our next National Conference for January 27-29, 2015. We also have moved the location to Atlanta, Georgia, where we hope our users from all over the country will come together to share their knowledge and experiences. This is also a chance to see what is new in Therap and what lies ahead!

Register Now by clicking here

The conference will include:
A Reception for Arriving Attendees on January 26, 2015
Training for All Levels of Users, from Beginners to Advanced
Reception for Therap Certified Trainers
Introduction to New Modules and Mobile Apps
Interactive Discussions and Q&A on Therap Usage and Best Practices
Presentations from Therap Users from Different Service Providers
Brainstorming About the Future Needs of the ID/DD Services Industry
It’s also a great opportunity for you to network with people from agencies across the country and share experiences.

Please be in touch if you have any questions about the conference. Conference schedules will be available soon!

Michelle :)

New Document Storage Option in Therap

Take a look at the new document storage option in Therap.  This information has been highlighted in Leah’s blog and I wanted to make sure you were all aware of this new option to store important client information.

If you would like more info on this feature let us know and we will be glad to add this to your account with us.


HIPAA Secure Document Storage Module Is Just the Thing doc storage1

As part of the Therap 2014.1 Release,  we have added the Document Storage module stand-alone feature that was previously only available as part of our CCHIT Certified EHR Package.

With the Document Storage module, different types of External Documents such as Admission Order, Authorization, Consultant Report, Discharge Order, Lab Result, Progress Notes and Referral Document can now be stored for Individuals. Additional details such as Received Date, Validity Range, Description and Comments can also be added while storing a document for an individual. This module allows users to store large amount of Individual documents at one convenient place.

Here are a few facts about the Document Storage module:

  • the list of document types is configured at the provider level
  • the module now has the ability to store a total of up to 1GB per individual and each file can be up to 10MB in size (the CCHIT EHR version remains the same size, with a max of 10MB) 
  • the 1GB per individual limit is not affected by documents attached within other modules
  • the module is currently controlled by the ‘Individual’ Admin role found on the User Privileges page
  • as with all Therap modules, the document storage module is a HIPAA-secure method of storing documents electronically
  • introductory pricing is available, to inquire about cost contact Therap’s Regional Director or Business Consultant in your area, or mail the sales team at, or call us at 203-596-7553 Ext 4

Calvin joins the Central States Team.

Calvin Christensen joins Therap as the newest Training & Implementation Specialist in the Central States Region. Prior to joining Therap’s support team, Calvin worked at Developmental Services of Nebraska (DSN) for four years at a location with high risk adults. Calvin used Therap for efficient documentation of services in his work at DSN.

When asked about his first week at Therap’s East Coast office in Waterbury, CT, Calvin states: “I was able to meet some great co-workers and learn a lot about the process of implementation at the agency level.  I learned a great deal about how providers are utilizing Therap nationally and how to best assist our customers.”

Calvin has since headed back to the Midwest and will be spending time with members of our Support team, visiting provider agencies and attending Therap User Groups & Conferences in weeks to come. If you bump into Calvin, be sure to welcome him as the newest Therapite!

New Catalog Headed Your Way

Pretty excited at our new catalog that just went out today.  Be sure to look for yours today!  If you would like to receive this and you did not please be sure and drop me a note and I will be glad to get one of these informative pieces out to you and your agency.  It is filled with lots of information for you to evaluate.

2014 Catalogs Sent out Today.

Enjoy our newest Press Release: SOC 2 Report on Security Availability, Processing Integrity, Confidentiality and Privacy

WATERBURY, Conn., March 3, 2014 /PRNewswire/ — Therap Services, the leader in Intellectual and Developmental Disabilities electronic health record and data management, has announced receipt of the SOC 2 Report on Security, Availability, Processing Integrity, Confidentiality and Privacy Practices.

Richard Robbins, CEO of Therap Services, states, “Undergoing the SOC 2 audit and receipt of this report validates Therap’s level of commitment to maintaining security of protected health information for all provider agencies, organizations, county and state systems utilizing Therap Services as the electronic health record and documentation software solution.”

SOC 2 compliance is part of the American Institute of Certified Public Accountants (AICPA) Service Organization Control reporting platform. states: “These reports are performed using the AICPA Guide:  Reporting on Controls at a Service Organizations Relevant to Security, Availability, Processing Integrity,  Confidentiality, or Privacy and are intended for use by stakeholders (e.g., customers, regulators, business partners, suppliers, directors) of the service organization that have a thorough understanding of the service organization and its  internal controls. These reports can form an important part of stakeholders:

  • Oversight of the organization
  • Vendor management program
  • Internal corporate governance and risk management processes
  • Regulatory oversight”

The SOC 2 for Therap’s Developmental Disability software solution covers the AICPA Trust principles. states: “Trust Services are defined as a set of professional attestation and advisory services based on a core set of principles and criteria that addresses the risks and opportunities of IT-enabled systems and privacy programs. Trust Services Principles and Criteria are issued by the Assurance Services Executive Committee of the AICPA.”

“The following principles and related criteria have been developed by the AICPA:

  • Availability. The system is available for operation and use as committed or agreed.
  • Processing integrity. System processing is complete, accurate, timely, and authorized.
  • Confidentiality. Information designated as confidential is protected as committed or agreed.
  • Privacy. Personal information is collected, used, retained, disclosed, and destroyed in conformity with the commitments in the entity’s privacy notice and with criteria set forth in generally accepted privacy principles issued by the AICPA.”

“The trust services principles and criteria of security, availability, processing integrity, and confidentiality are organized in four broad areas:

  • Policies. The entity has defined and documented its policies relevant to the particular principle.
  • Communications. The entity has communicated its defined policies to responsible parties and authorized users of the system.
  • Procedures. The entity placed in operation procedures to achieve its objectives in accordance with its defined policies.
  • Monitoring. The entity monitors the system and takes action to maintain compliance with its defined policies.”

About Therap Services, LLC

Therap Services patented developmental disabilities software solution supports compliance with standards as required for funding through Centers for Medicaid & Medicare Services at both state system and agency levels. Therap’s electronic documentation software solution is used by over 1,200 I/DD agency, county and state entities with over 200,000 users documenting services to more than 200,000 individuals with intellectual and developmental disabilities. Therap is widely used in case management, home and community-based services (HCBS), intermediate care facilities for the developmentally disabled (ICF-DD), day treatment programs, developmental centers and other settings.

Secure applications offered by Therap include individual support modules such as incident reporting, medication error reporting, behavior tracking, individual service plans, goal tracking, health records, medication administration records and case management notes, among others. Therap offers solutions for employee training management and employee scheduling. It also covers billing with service authorizations, attendance and professional claim tracking modules. Therap’s HIPAA, HITECH and ARRA compliant software applications are suitable for day programs, residential services, supported living, case management and community support programs.

Winter Storm and Therap

The snow continues to fall across the region today as schools, business, churches, and countless other activities are brought to a halt.  Here in KC it looks like it will be a couple of days before things get back to normal as many will scramble to clear roads, drives, and sidewalks.  It is in these times that I am reminded once again of the value of Therap as people are able to stay up to date and current with what is taking place across an agency by simply logging into the system.  I hope you all stay safe today and take advantage of logging in and catching up on whatever needs to be addressed.

Snowfall in KC brings thing to a halt.

Therap National Conference Airport Transportation

Hello fellow Therapites! To assist in assuring you’re in the right spot to catch the bus tomorrow (Monday, January 27th) we’ve taken some photos of the meeting spots at both terminals B & C. First things first! Here is the awesome bus you’ll be looking for :



There will be a Therap logo on the door and windshield





Southwest and Delta Passengers meet at gate 45 (Terminal B)



For Southwest and Delta passengers look for parking tower 2 outside of gate 45

If you are arriving on a United, US Airways, America, Frontier or any other airline in Terminal C you will be meeting in front of the US Airways bag claim area. You’ll want to look for this sign outside:

Anyone landing in Terminal C (US Airways, American, United, Frontier) will meet outside of gate 81

The bus will be parked across from the above pictured sign here:

Bus outside of Terminal C

To download the bus schedule please click here:

Please don’t hesitate to contact Jeff Case (816-522-3683) or Chris Johnson (816-520-5533) with any questions. Their numbers are also listed on the above posted bus schedule. We’re looking forward to seeing you all and having a great week!!


Coming to KC???

We certainly look forward to having people from all over coming to the National Conference in a few weeks in KCMO.  If you have not been to KC or you are wanting to get a feel for some of the things you might include into your trip to the heartland, the Paris of the Plaines, take a look at this site that offers quite a bit of insight.

See you in a few weeks!

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