Scheduling/EVV/Sandata – How does all of this work in Wisconsin?

Great news for users of Wisconsin! We have organized an upcoming webinar on “Scheduling/EVV/Sandata” which has been scheduled for 30th of July, 2020 at 1:00 PM (CST). Experts from our Therap Services team, Michelle Saunders and Chelsea Lloyd will walk you through the webinar and elaborate on the functionalities of Scheduling/EVV/Sandata in the perspective of Wisconsin.

Therap has designed the Scheduling/Electronic Visit Verification (EVV) module to meet the needs of provider agencies in Wisconsin to help them build staff schedules (especially for in-home and community based services), track staff hours, monitor individual service allocation and meet the upcoming Federal EVV requirements. In addition to this, now we have Sandata Aggregator Interface functionality to assist users in collecting EVV data and corresponding billing data which can be processed with minimal manual intervention. We encourage you to join this webinar to know more about how Scheduling/EVV/Sandata works in Wisconsin!

Therap Services is an online software service that provides secure, HIPAA compliant documentation and communication for intellectual and developmental provider agencies in the state. Furthermore, we offer extensive support and online tools to set up and maintain the transition to electronic documentation as well as to train staff to use Therap.

Register now to learn more about using Scheduling/EVV/Sandata by Therap in Wisconsin!

Therap- A Proud Sponsor of 2018 Oklahoma APSE Conference

Therap is a Proud sponsor of 2018 Oklahoma APSE Conference which will be held in Tulsa Technology Center, Owasso Campus 10800 N. 140th East Ave. in Owasso, on September 25, 2018. The mission of the conference is to:

  • Promote mainstream employment opportunities for people with disabilities
  • Encourage the use of best practices and ethical standards in the delivery of employment services
  • Advocate for national, state, and local policy development to enhance the social and economic participation of people with disabilities in the community
  • Educate the public and the business community on the value of employing workers with disabilities
  • Provide advocacy and education for supported employment professionals, supported workers and their families
  • Publish the advance and working out newsletters for members

The conference will be an excellent avenue for sharing and exchanging information between provider agencies that promotes quality support and services to persons with disabilities across the state of Oklahoma. Therap’s system is robust, I/DD providers receive many options that go beyond simply providing a software solution. Therap takes it a step further by offering expertise plus a very flexible out-of-the-box-ready documentation system that is delivered with State-specific requirements.

Make sure to stop by our booth!

1 month remaining for 2nd Annual Therap National Certified Trainers Summit in Missouri!

Have you registered yet?

This year’s Therap Certified Trainer Summit will be in Drury Plaza Hotel St. Louis St. Charles in Missouri and is less than a month away. This event will focus on highly interactive small group discussions, especially on the direction of the Certified Trainers program itself and keep the Trainers’ ideas moving forward.

Training will be the main focus of the Summit. Certified Trainers will be invited to give feedback and participate in the development of the agenda prior to the event.

Registration is complimentary. Lunches, snacks/refreshments and Wednesday evening dinner will be included in the registration. Travel and accommodations are not included, but we have a room block with a special Therap rate.

*This is a certified trainer-only event.

Click on the link to register:

Therap IA & MN User Group Webinars – March 27th

We will be hosting the 1Q User Group Webinars for IA & MN on Monday, March 27th.  If you have not done so already, please plan to join us!

User Groups are offered at no charge.    You do not need to be a Therap User to attend.

Iowa User Group:  9:00am – 10:00am.  Click here to register.
Minnesota User Group:  1:00pm – 2:00pm.  Click here to register.

We are planning to visit about the new Business Intelligence Module, Mobile ISP Data for iOS, upcoming Regional Conferences and other news.

Registration links can also be found on your Iowa or Minnesota state specific page in the Therap website.

See you next week at the MSSA Conference!  March 22-24.

If you are attending the  MSSA Annual Conference & Expo in Minneapolis next week, please swing by the Therap booth.  I’ll be there.  Looking forward to seeing you!

Therap IA & MN Regional Conference Dates.   SIGN UP TODAY AND SAVE!!

Iowa  / Illinois: May 31-June 1.  The event will be in Bettendorf (Quad Cities) at the Isle Casino Hotel.  Click here to learn more and to register.

Minnesota: August 15-16.  We will be returning the Best Western Premier in Burnsville.  Click here to learn more and to register.

Look for Therap at the following Spring Events…

April 7-10 – DDNA Annual Convention – Dallas, TX.
May 3-4 – IACP Annual Convention – Ames, IA.
June 7-8 – ARRM Annual Conference – Prior Lake, MN.

As always, please feel free to reach out at any time with any questions.




Time in Decorah, Iowa.

Last week Calvin and I spent time in Decorah, Iowa working with providers in the community.  We thoroughly enjoyed our time with these teams.


Calvin training the FCS front line staff.

Full Circle Services serves over 170 individuals in Northeast Iowa.  They had completed their Therap account prep and we provided the staff training (along with the FCS management team).  GO LIVE was April 1st for the sites & programs in the Decorah area.  Everyone was excited to begin the use of Therap.

FCS was extremely planful with their launch process.  The Decorah team serves 46 individuals.  As they “learn and adapt”, process improvements and adjustments will be made as they bring their Waterloo, IA teams online.  To that end, Calvin and I also trained their management team in that market.

Please welcome Full Circle Service into the Iowa User Community!

I also had the  pleasure of meeting and working with the team at Choice Employment Services.  They began using Therap a year ago, but with all of the changes in the Iowa I/DD landscape, implementation took a back seat to preparation for the Managed Care initiative.  With their prep completed, it is now time to re-launch their Therap platform.

We had a tremendous meeting, reviewed Therap and framed up a re-launch plan.  Choice will be completing their individuals input and ISP Programs.  Once complete, we will proceed with field data collection and looking at the next steps in maximizing their platform.  I am excited to assist them with this process.

Please re-welcome Choice Employment Services to the Iowa User Community!

IMG_20160328_193921453On a personal note…  Decorah is known for it’s local restaurants.  Being a college town and tourist destination, the offering is wide.  I arrived in town in the early evening and was hoping that, on a Monday night, I could find something open other than a fast food joint.  As luck would have it, the Old Armory BBQ was still serving.  Being a BBQ fan, I parked the car and went in.

I know that to get a good night’s rest, you are not to eat a big meal close to bedtime, but I had no idea that the Brisket Platter was going to be this big.  It was so good, I went back on Tuesday for lunch.

Nothing like eating your way through Decorah!

Until next time… Best,


Calvin in Des Moines with Candeo


Calvin assisting Candeo staff.

Calvin Christensen has been busy providing training to the staff at Candeo in Johnston, IA (Des Moines).  I have been ‘riding shotgun’ to provide additional support, should the need arise.   When finished on the 18th, Calvin will have provided 22 training sessions on Candeo’s initial modules.

Candeo moved up their GO LIVE date to 12/21 to better align with the end of the training sessions.  Everyone is excited to begin collecting data on Therap this coming Monday.   Staff have told us they believe Therap is easier than the platform they are leaving.  Out with the old and in with the new! 

This has been a great experience for both Calvin and me.  It is clear that a tremendous amount of time and preparation has been made by Candeo for this launch.  They had the smallest of details covered to ensure staff had the tools and information they need, not only for the actual training sessions, but also after the launch.


To learn more about Candeo, please feel free to visit their website:

Follow Candeo on Facebook.

IARF Conference in Naperville

The IARF conference ended today in Naperville and it was a great few days!  Tom Pomeranz started the conference off with an awesome and thought provoking keynote called “Igniting a Vision for Change.”  Secretary Dimas spoke regarding how things are going at DHS.  I also attended a wonderful session by John Pingo and David Rebelak called “Using Cinematic Action-Based Instruction to Shift the Workplace Training Paradigm.”  This session showed a very different way to complete staff training.  The example was for Bloodborne Pathogens training and the scenario was that we all were workers for the CDC and there was a dangerous strain of a virus that broke out in our demographic area.  We were placed in small groups and needed to answer questions about Bloodborne Pathogens in order to save the world!!!  There were several applicable movie clips that kept our attention and helped us to better to understand necessary precautions and responses for the situation and to apply Bloodborne Pathogens procedures. (Luckily, I was in the group that won and saved the world!!)  Here is a picture of me and another group member (Karla from Progressive Housing – an awesome Therap customer!!)


Notice that the shirt says “I saved the world from a vampire zombie infection at IARF 2015 and all I got was this lousy T-Shirt.”

I really believe this is a wonderful and innovative way to train new employees!

Here is another selfie without the zombie t-shirt:



We were also celebrating the 40th anniversary of IARF!  I was so thrilled to have the big birthday cake next to my booth!!




Can’t wait for next year’s conference!  Have a great weekend!

Michelle :)

By |2016-11-03T09:56:38+00:00October 10th, 2015|Categories: Michelle Saunders, Uncategorized|Tags: , , |0 Comments

Iowa Therap Conference Schedule Posted!

The updated Iowa Therap Conference session schedule is now available.

View the schedule by clicking here.

Register to attend the Iowa Therap Conference being held in West Des Moines, September 30th through October 1st, 2015. This will be a full 2 days of an exchange of Therap information, not only from Therap staff, but between Iowa Therap User Agencies as well.

Submit your billing claims via Therap.

There will be a full day of sessions dedicated to how an agency can submit billing claims directly from Therap to Iowa Medicaid Enterprise, Magellan and the Managed Care Organizations.

Outcome Based Reporting tools.

Learn how to use Therap to clearly, and quickly, demonstrate the outcomes of service provision and formal goal implementation through use the available modules and reports.

Staff Training

On Day 2, we will be joined by DirectCourse / College of Direct Support as they offer a full day of sessions about their online training courses. (IACP member agencies, you have access to these courses as part of your membership!)

…and more…

Sessions topics will range from Heath Tracking, eMAR, Incident and Accident management to tools to help the agency with staff scheduling and training.

We will see you at the Iowa Therap Conference!

Have you checked out Therap’s Training Academy?

If you have not looked into Therap’s Training Academy yet, you definitely should!


  • On demand training from Therap instructors
  • Quizzes to test competency and retention
  • Earn certificates upon completion

Here is a little more information regarding the Training Academy:

How long do courses take to complete?

* The average introductory course may take 10-30 minutes, and advanced courses take longer.

How do I enroll my staff?

* Staff can either enroll themselves by simply clicking on any course to take it. They will be prompted to set up their own account. Or, if you have a Training Manager Account you can setup their accounts from there either manually or via an excel upload. You can view more details about that in our Training Academy Manager course.

How do I enroll as a Training Manager?

*Users with Training Manager Accounts for their agency can do all of that and run great reports on training. To obtain a training manager account you’ll need a provider        administrator at your agency, if not you, to send a request via email will need to include the full names of staff that need manager accounts, their email addresses, and agency provider code.

Therap’s Training Academy is included with your subscription to Therap, so click here for more information and to get started!

Michelle :)



By |2016-11-03T09:56:39+00:00June 3rd, 2015|Categories: Michelle Saunders|Tags: , , |0 Comments

You’ve trained HOW MANY people this month?

Calvin has been busy Theraping across the Central states, sharing his knowledge and training many new agencies and employees.  I talked with Calvin this morning at our training for Clarity Care in Wisconsin and he told me that he has trained 1,747 people to use Therap this month alone!  This includes direct care staff, supervisors, managers, nurses, administrators, etc.

This picture shows how important it is to Calvin that each agency has a great experience with learning how to use the Therap system:

3-30-15 (3)



Today, we trained at the Marshfield Library.  We were in the basement, which also had several displays on “The Birds of Wisconsin.”  Here are a few pictures:


100_1523 100_1524 100_1521 100_1522

Michelle :)




By |2016-11-03T09:56:40+00:00March 31st, 2015|Categories: Michelle Saunders|Tags: , , |0 Comments
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