Delaware 2017-09-26T06:15:45+00:00

Solutions for Developmental Disability Organizations

Delaware is the first state that began using Therap statewide to improve the quality of their services. Therap provides all agencies in Delaware a systematic and paperless means of sharing information. We encourage staff working in Delaware to review the DE Specific training materials which include state specific workflows and instructions to help you effectively document supports and services.

DE DHSS, DDDS Guidance on Using Electronic Case Records in Therap

DE DHSS, DDDS Clinicians Access to Provider Electronic Records

Guidance on Using Electronic Case Records in Therap from Bob Goodhart, DDDS QA Administrator

Please download and read the following guides:
Part 1 | Part 2 | Part 3

More user guides available below.

Vanessa Deloach

Assistant Director of Community Services
Division of Developmental Disabilities Services, DE

“Therap is an efficient and easy way to record and keep track of the various data that providers have to deal with everyday. It saves a lot of time and staff seem to love it.”

Delaware Specific Training Materials

We have a huge collection of reference guides to help with the setup, start up and day to day use of various Therap applications. These guides provide users with overviews and quick summaries of processes that they can glance over while working with the system.

Click here to view list of user guides.

HIPAA v5010 Electronic Billing

Federal compliance requirements in effect from January 1, 2012

Effective January 1, 2012, providers of developmental disability services are required by a federal mandate to use the HIPAA Version 5010 standard for electronic claim transactions. We are pleased to announce that Therap’s Electronic Billing system has been successfully upgraded to support Version 5010 compliance requirements.

Click here to download a summary of the changes in the latest version. This will provide you with the information you need to make a smooth transition to v5010 Electronic Billing.

If you have questions, please contact us.


Register your agency with Therap Services

This is the first step you will need to take. To register with Therap, all agencies are required to complete a Provider Self Provisioning or PSP, which will require entering some basic agency information like address and phone numbers, and identifying who will be your agency’s Provider Administrators (PA). The total process of PSP is explained in a document available here.
Account Setup
Please contact the Provider Administrator of the specific agency you wish to have access to.

Please note that users who need to access data in linked provider accounts (Case Managers, Nurses, Behaviorists, Supervisors) should now log into the new DDDS Oversight account with the same login name and password, but a Provider Code of DDDSOS-DE.

Create your own user account

With the Self Enroll login, you can login to Therap and create an account for yourself. The Provider Administrator can then login to their account and activate your account. Click here to view the Quick Guide for creating an account using the Self Enroll login. This Quick Guide is specifically for Program Managers or those directed by the Developmental Disabilities Program, to set up a user account in their system.

With the State of Delaware starting a new fiscal year on July 1st, providers will need to enter new Service Authorizations for all of their individuals that are/ have been billed through the state. Follow these instructions

Therap Delaware Team

Contact any of the listed people from Therap if you have questions about our services, pricing or if you are having trouble with anything in Therap. We’ll be happy to hear from you! Write to us, if you prefer.