Welcome to Therap’s 2017 National Conference

Things are just getting started here in Fairfield, New Jersey where close to 500 please from more than 35 states will be gathering for Therap’s 2017 National Conference.

We’re so excited we brought all three Jeffs!

We have a great conference lined up for you.  To make sure that you make the most of the experience, please make sure to register for and download our conference app.  It’s already filling up with people, photos, and discussions.

You can find out more at: https://www.therapservices.net/therap-national-conference-2017/

There is some much more to come over the next three days.

:: Justin ::

By |2017-01-30T19:56:14-05:00January 30th, 2017|Categories: Therap Conferences|Tags: |0 Comments

The Joys of Testing

So, Business Intelligence will be coming soon, just not quite as soon as we hoped!

As usual, we have been putting our next release through some rigorous testing.  As a result of this, we have found an issue that we are not completely comfortable with and so we are delaying the BI portion to a later date.

It won’t be long, and it will be well worth the wait.

:: Justin ::

By |2017-01-11T21:26:23-05:00January 11th, 2017|Categories: Therap 2016.2|Tags: , , |0 Comments

Coming Soon :: Therap Business Intelligence

I’m very excited to announce that with our upcoming release (Therap 2016.1.6 – details here) will include our first production release of Therap Business Intelligence.

Therap BI dashboard

This is a very powerful tool, based on Oracle Business Intelligence that allows the mining of massive amounts of data and the presentation of intuitive graphical dashboards.

As always, with our iterative approach to development, this release will contain some initial dashboards (demographics and General Event Reports to start with), but we have plans for many more things to come.  Of course, those of you getting on board now will be able to take advantage of some very advantageous early adopter pricing.


Have you signed up for Therap’s National Conference?

We have a whole host of new things lined up for you at our National Conference which is only six weeks away now.

A couple of things that I am excited about are:

Our Mobile App

We are using an app called Whova to give you access to the conference on your mobile device.  You’ll have access to the latest schedule, be able to mark which sessions you want to go to, interact with Therap staff and other attendees as well as discuss any of the sessions.

Once you have signed up for the conference, got got here to be set up in the app: https://www.therapservices.net/therap-national-conference-2017/request-add-national-conference-event-whova/



We are also adding a number of workshops in addition to the regular sessions.  These […]

Day 2 at the Rehab International World Congress

Another great day at the Rehab International World Congress in Edinburgh, Scotland.

Today was my turn to present, taking about Therap’s approach and the impact it has on people and their circle of support.

The format was a new one for me.  Four presentations were grouped together with each presenter talking and then a time for questions.  I wasn’t sure what to expect, but I actually really liked it.  I think it helped have more people in the session for all of us and the other presentations were very cool.

  • Making gait analysis quicker, cheaper, and more affordable.
  • Parent and self advocacy in South Korea
  • Crowd sourcing wheelchair design and manufacture: I love the description of a wheelchair as “wearable tech”. Check out www.disruptdisability.org
  • Yours truly!

:: […]

By |2016-10-26T09:52:10-05:00October 26th, 2016|Categories: Uncategorized|Tags: , , , |0 Comments

Tuesday at the Rehab International World Congress in Edinburgh, Scotland

This week I am attending the Rehab International World Congress in Edinburgh, Scotland (I might also stop in to see some friends, family, and the famous Heart of Midlothian!).

The conference got off to a very illustrious start with speeches from Princess Anne and Scottish First Minister, Nicola Sturgeon among others.

I’m already meeting a bunch of fascinating folks from all over the world and looking forward to presenting on what Therap does tomorrow.

:: Justin ::


By |2016-10-25T09:47:33-05:00October 25th, 2016|Categories: Uncategorized|Tags: , |0 Comments

Internet Access Issues on October 21st

A lot of you (our current estimate is about 30%) may have had problems reaching Therap today.

At no time during the day was Therap down.  There have been thousands of people logged in all day long.

However, a service called Dyn which we (and many other major sites like Twitter and Reddit) use for directing web traffic was down due to a DDOS attack.   This meant that when you typed www.TherapServices.net into your browser, there was nowhere available to tell your browser where to look to find our website or application.

Here are a couple of links on what happened:

Dyn Status Page

NPR: What’s up with the internet today?

If you have any questions, please get in touch.

:: Justin ::




By |2016-10-21T17:04:55-05:00October 21st, 2016|Categories: Uncategorized|2 Comments

A much better day at the office – and a great day in Western New York

We have now fixed the issue that was impacting the system over the past couple of days and since releasing the fix, everything has been running smoothly.

I have again been reminded of what a great community of people we work with.  While many folks have understandably voiced their frustration, I have been amazed and humbled at how many of our users have sent messages of encouragement and support.  We really appreciate the feedback and it inspires us to continue to improve and enhance our services for you.

Meanwhile, Jeff Case and I have been visiting with folks out here in Western New York.  There have been some great discussions about our upcoming connection to HealthyLink, the pharmacy interface, and other […]

By |2016-09-08T16:52:22-05:00September 8th, 2016|Categories: Uncategorized|0 Comments

Update on System Issues

Unfortunately today has continued some of the difficulties that we were seeing yesterday.

We have been working really hard to address the issues and believe we have narrowed it down.  For this reason, we have temporarily disabled GERs while we work on finding a final solution.  This allows you to continue to do nearly all of what you need to do as we work.

We aren’t happy with this situation, but sometimes it really shows how difficult what we do is.

At this time all I can do is apologize for the aggravation that I know this is causing you and assure you that we are doing all we can to get back to the stability you expect and deserve.

If you have any […]

By |2016-09-07T13:35:06-05:00September 7th, 2016|Categories: Uncategorized|0 Comments

A Rough Day in Therapville

As you have probably been experiencing, things have not been running very smoothly today with our application.

This would appear to have something to do with our release this past weekend, hence the reason for temporarily disabling T-Logs.

We are working hard to diagnose and fix the issues.

We appreciate your patience and truly regret the inconvenience and annoyance that instability causes.

I’ll update you when I have more concrete news.

:: Justin ::

UPDATE: 8:00pm Eastern: We have re-enabled T-Logs, things are looking good, but we are watching very closely.

UPDATE: 8:20pm Eastern: Unfortunately that didn’t work and we need to take T-Logs down again.

By |2016-09-06T18:04:17-05:00September 6th, 2016|Categories: Uncategorized|0 Comments
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