Having worked pretty much non-stop since we discovered the speed issues today, we have found so issues that we are addressing.Â Because this will need some changes to the application, we’ll be taking it down for half an hour or so early tomorrow morning.
I posted the following on the login page:
Please note that the Therap Application may be unavailable for about 30 minutes between 6am and 8am on 1/24/2006 while we perform a minor upgrade to the system
We apologize for any inconvenience this causes.
We are making this change to address the performance issues that were seen on Wednesday.
If you have any questions or concerns, please do not hesitate to contact us.
Thanks to everyone who got in touch with us by phone, email, Feedback or Live Chat today, your input really helps.Â If you notice that anything is not right tomorrow, again, please let us know.
We take our system performance and availability very seriously and are constantly working to make it better.
:: Justin ::