Post to do with Therap’s COTS SaaS system

Coming Soon :: No more Internet Explorer 10

Along with all exciting new features and updates we will be bringing this summer, we continue to work on Therap under the hood both in terms of hardware and software.

In order to meet the latest standards for functionality and security, we need to make sure that you are not using software that is out of date and possibly unsecure or not able to take advantage of the latest tools.

As part of this, over the summer, we will no longer access from Internet Explorer 10.  This is a browser that is no longer supported by Microsoft.  We will continue to support IE 11 and above along with Firefox and Chrome.

You can see our latest requirements here.

If you need to make the […]

By |2017-05-11T18:25:13-05:00May 11th, 2017|Categories: Application|Tags: , |0 Comments

Coming Soon :: Changes to Abuse/Neglect/Exploitation roles

Along with the changes we will be making to the GER User Interface this summer, we are also changing the way that we handle the role which controls access to GERs with an allegation of abuse, neglect, or exploitation.

A N E Profile

This role is currently an agency wide one.  This means that it is assigned on the User Profile and once given it, the user can access such GERs for anyone they have access to.

A N E Super Role

We are changing it to being a Caseload based role so that it is assigned as part of a super role.  This will give you finer […]

By |2017-05-04T14:25:57-05:00May 4th, 2017|Categories: General Event Reports, Therap 2017.2|Tags: , , |0 Comments

Already Here :: GER Event Category Rule


This is actually a feature that we released a few months ago (part of getting ready for the new GER) but I have spoken to a number of people that weren’t aware of it, so I thought that this would be a good opportunity for us to review.

If you have used GERs for any length of time you will have received a message letting you know that a given event type needs to have a certain notification level.  You may well have wondered “What are the rules for which event types?” or “Can I configure those rules to match my agency policies and state regulations?”.

[author’s note:  I really […]

By |2017-04-28T12:08:30-05:00April 28th, 2017|Categories: General Event Reports, Uncategorized|Tags: , , , |0 Comments

Coming soon :: GER Update this Summer

New Ger start

The first of our exciting new features that I’d like to talk about is the new and approved GER which we plan to roll out this summer. Those of you who were lucky enough to be at our national conference had a quick peek at this. We’ve made several improvements since then.
The two most obvious changes are the move to our new User Interface (UI) and the change from a long scrolling form to a paged workflow.

Mobile GER  Mobile GER List
Not only is the new UI cleaner and easier to use, it is also what […]

By |2017-04-25T21:34:52-05:00April 25th, 2017|Categories: General Event Reports|0 Comments

The Joys of Testing

So, Business Intelligence will be coming soon, just not quite as soon as we hoped!

As usual, we have been putting our next release through some rigorous testing.  As a result of this, we have found an issue that we are not completely comfortable with and so we are delaying the BI portion to a later date.

It won’t be long, and it will be well worth the wait.

:: Justin ::

By |2017-01-11T21:26:23-05:00January 11th, 2017|Categories: Therap 2016.2|Tags: , , |0 Comments

Coming Soon :: Case Note Enhancements :: Templates and Questionnaires

I am really excited about this update, it brings a lot of the functionality we’ve been thinking about when we first came up with Case Notes.

There are basically two parts to it: Templates and Questionnaires.

Case Note Template


The template feature allows you to define your own case notes with the following options:

  • Define your time entry type (duration or in/out)
  • Define your own activities
  • Define your own locations
  • Select a Questionnaire to include with the Case Note

You can now have multiple types of Case Note in which case the user will select the one they want to complete.


Questionnaires are a new tool that we have developed as […]

By |2016-07-05T17:09:00-05:00July 5th, 2016|Categories: Therap 2016.2|Tags: , |1 Comment

Therap Updates for July 2016

Things are continuing to move ahead here at Therap.  We have a lot of work going on in the background to bring you a better, faster, and even more reliable system.  We appreciate that there have been a number of longer downtimes recently.  These are all part of this major upgrade process.  Once complete we should go back to a more regular schedule.

Some of those changes also require updates to the application, which, along with some other planned updates will be released in two phases during July 2016.

All of these dates and the functionality proposed is accurate at the time of writing, but subject to change as we continue rigorous testing.

Release 2016.2.5
Projected for: 7/17/2016
Estimated […]

By |2016-07-02T01:19:32-05:00July 2nd, 2016|Categories: Therap 2016.2|Tags: , |0 Comments

Coming soon :: Therap 2016.2 :: Downloads and Case Notes

Export Preferences

We will be bringing out our latest update to Therap in a couple of weeks.  When we do these releases, it is often hard to predict when there will be last minute changes that happen due to issues discovered in testing or changes in regulations.

I have a couple of changes based on the list of functionality that I posted earlier:

Firstly, the updates to the Case Note module are going to be included in a follow-up release, they are not quite ready and we don’t want to take unnecessary risks.

Secondly (and for now most importantly), many of you will have noticed that we are introducing new roles to control the downloading […]

By |2016-06-13T10:29:29-05:00June 13th, 2016|Categories: Therap 2016.2|Tags: |4 Comments

Therap 2016.2 :: Additional ISP Data Grid Information

Over the last couple of days I have had a few questions about our upcoming change to ISP Grid.

As I said in my last post, this change makes no difference to the actual data, we are just ending an old way of collecting data.

When the release comes out, the ISP Data basically doesn’t even need to change.  You can see this for yourself by doing a search for ISP Data created by a grid.  You will see when  click on any of those search results that it opens up as regular ISP Data.

So, when the release come out, your existing ISP Programs with grid collection will become regular ISP Programs and the data will remain as it is, regular ISP Data.

If […]

By |2016-06-08T07:28:04-05:00June 8th, 2016|Categories: Therap 2016.2|Tags: , , |0 Comments

Coming Soon :: Therap 2016.2 :: Feature List


Our next significant release will be Therap 2016.2 which we expect to release at the end of June.

We current expect to include the following updates though these are subject to change:

  • Updates to Case Management functionality and access to include Referral, Eligibility, and Level of Care, bulk assignment of caseloads, availability in County and Private Oversight.
  • Communication from Therap Customer Support will come via the Issue Tracker rather than SComm.
  • Live Help will only be available to users who are logged into the application
  • Introduction of Non-Specialized Provider billing (initially in Nebraska)
  • Automated claim adjudication in Nebraska
  • Updating […]
By |2016-06-07T17:44:01-05:00June 7th, 2016|Categories: Therap 2016.2|Tags: , |3 Comments
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