Using Therap’s Scanner interface with Chrome

Google released Chrome version 42 sometime last week. In this version they have disabled a feature called NPAPI by default. And in version 45 which is due to be released in September they will drop NPAPI support entirely.

This means JAVA applets will not run from Chrome v42 and onward. Which means that our scanner interfaces will not work. We will be upgrading more scanner locations in our upcoming release to the latest version which is not impacted and the rest will be done before September.

The solution for now is to manually enable NPAPI support in Chrome.

Steps (if you have Chrome v42.):

1. Go to chrome://flags/#enable-npapi

2. Click the Enable link under Enable NPAPI Mac, Windows.

3. For your change to take effect, click the Relaunch Now […]

By Justin Brockie|2016-11-03T04:23:19-05:00April 26th, 2015|Categories: Customer Support, Uncategorized|Tags: Chrome, Scanner, support|Comments Off

Join our Upcoming Webinars and Conferences

Regional Conference in

Greensboro, North Carolina, May 6-7, 2015

Register now

We hope you are able to join us in these learning opportunities designed to assist I/DD Providers
in implementing the Therap system for efficient, secure electronic documentation of services.

Certified Trainer and Learning Lunch Webinars	Billing and Utilization Webinars	Regional Conference List
GER – Management Summary Reports and Tracking Trends across programs – 03/20/15 Peer User Presentation: New York specific MSC Documentation: NY ISP, MSC Notes and IDF Extension – 03/27/15 Introduction to Med Administration Records – 04/03/15 Introduction to Tracking Service Utilization with your Data – […]

By Justin Brockie|2016-11-03T04:23:20-05:00March 20th, 2015|Categories: Therap Conferences, Training, Webinars|Tags: Therap Confeences, Webinars|Comments Off

Join our Upcoming Webinars & Conferences

Therap Training Academy

Learn More

We hope you are able to join us in these learning opportunities designed to assist I/DD Providers
in implementing the Therap system for efficient, secure electronic documentation of services.

Certified Trainer and Learning Lunch Webinars	Billing and Utilization Webinars	Conference Listing
Changing to Individual Based Caseloads – 03/04/15 Utilizing the tools in Therap to complete a referral – 03/06/15 Writing Qualitative Goals and Valued Outcomes through Therap’s ISP Programs –03/13/15 GER – Management Summary Reports and Tracking Trends across […]

By Justin Brockie|2016-11-03T04:23:20-05:00March 11th, 2015|Categories: Therap Training Academy, Training, Webinars|Tags: Therap Training Academy, Webinars|Comments Off

Check out Therap’s Upcoming Webinars

Therap Training Academy

Learn More

We hope you are able to join us in these learning opportunities designed to assist I/DD Providers
in implementing the Therap system for efficient, secure electronic documentation of services.

Certified Trainer and Learning Lunch Webinars	Billing and Utilization Webinars	Conference Listing
Provider Administration: An Overview of Your Account – 2/17/15 Utilizing the tools in Therap to Complete a Referral – 2/24/15 Go Beyond Standard ISP Program Scoring Methods, Get Creative to Capture Data –3/3/15 Writing Qualitative Goals […]

By Justin Brockie|2016-11-03T04:23:21-05:00February 24th, 2015|Categories: Therap Conferences, Webinars|Tags: Therap Conferences, Webinars|Comments Off

Have you checked out our new Training Academy yet?

Over the last few weeks and months, we have been working hard to bring you a new and exciting experience in our on-line and automated Customer Support.

The first thing we did was update our Support home page which you can visit at https://www.therapservices.net/support/ or by clicking the Help & Support link on our website. Here you will find clear links to the most needed information as well as access to our entire knowledgebase.

Therap Training Academy

The Training academy takes it a stage further with a whole list of self paced classes that you can take to learn more about Therap and how you need to use it. The […]

By Justin Brockie|2016-11-03T04:23:21-05:00February 23rd, 2015|Categories: Therap Training Academy|Tags: Therap Training Academy|Comments Off

Upcoming Therap Webinars, Training, and Conferences

We hope you are able to join us in these learning opportunities designed to assist I/DD Providers
in implementing the Therap system for efficient, secure electronic documentation of services.

Certified Trainer and Learning Lunch Webinars	Billing and Utilization Webinars	Conference Listing
Behavior Plans and Behavior Tracking in Therap, from Drafts to Reports – 10/7/14

By Justin Brockie|2016-11-03T04:23:27-05:00October 9th, 2014|Categories: Webinars|Tags: Certified Trainers, Medicaid Billing, Therap Conferences, Webinars|Comments Off

What's so awesome about using Therap for Medicaid and other billing?

Therap has a fully featured Medicaid billing system that can bill directly from service documentation or attendance.

If you haven’t taken a look at it yet, here is your chance:

Date	Time	Topic
Monday, 10/06/14	2pm […]

By Justin Brockie|2016-11-03T04:23:27-05:00August 25th, 2014|Categories: Billing, Webinars|Tags: Billing, Medicaid Billing, Webinars|Comments Off

Don't miss Therap's Learning Lunch Webinar Series

Therap staff as subject matter experts will be hosting a Learning Lunch Webinar Series throughout the summer months. Topics will vary week to week and are developed for provider agency and state system staff in a variety of professional roles to enhance their use of Therap and to improve quality of documentation. Check in regularly and be sure to note the time zone as we are representing various regions of the U.S.

To register, click on the dates of the events you want to attend.

Date

By Justin Brockie|2016-11-03T04:23:28-05:00June 4th, 2014|Categories: Webinars|Tags: Learning Lunch, Webinars|Comments Off

Conference Call Fun

httpv://www.youtube.com/watch?v=DYu_bGbZiiQ

When you spend as much time on conference calls as we do, this is way too funny.

Of course none of these actually happen to us!

Enjoy

:: Justin ::

By Justin Brockie|2016-11-03T04:23:30-05:00February 6th, 2014|Categories: Webinars|Tags: Fun|2 Comments

Monday in Salt Lake City, Utah

After an all to brief visit with Iona in La Canada, California, it was on to Salt Lake City. The State Capitol here is really rather impressive, all the more so for being built on a hill.

Unfortunately I didn’t have time for a tour, that will have to wait until I come back.

Now off to Des Moines…

:: Justin ::

By Justin Brockie|2016-11-03T04:23:34-05:00June 10th, 2013|Categories: User Group, Utah|Tags: Capitols, Utah|2 Comments

Regional Conference in

Greensboro, North Carolina, May 6-7, 2015

Certified Trainer and Learning Lunch Webinars

Billing and Utilization Webinars

Regional Conference List

Therap Training Academy

Certified Trainer and Learning Lunch Webinars

Billing and Utilization Webinars

Conference Listing

Therap Training Academy

Certified Trainer and Learning Lunch Webinars

Billing and Utilization Webinars

Conference Listing

Certified Trainer and Learning Lunch Webinars

Billing and Utilization Webinars

Conference Listing

Regional Conference
List