If so, then you really should make sure that all your managers go through the T-Girl training about Summary Reports and Searching for Data.
It is really important when you have surveys and inspections that your staff are able to produce the information that they and their colleagues have put into Therap. When you do your initial training, the focus is (quite rightly) on getting the data in. Now it is time to make sure that staff know how to get it out again.
Another thing to remember is that if anyone is having a hard time extracting data (or explaining to surveyors how Therap works) during a […]