On Friday morning the local Highway Patrol Officer was nice enough to come and pick me up from my motel and take me to my car.
She and the Judge had been incredibly helpful and polite and she was now suitable apologetic.
The previous day, while in the back of her patrol car I had noticed a teddy bear. I thought it might for putting children at ease she might come in contact with.
Actually it was a fundraiser for a program to help abused children (Project Hope). For a souvenir of the whole escapade I bought one.
Maybe I’ll take him with me when I go to see though wonderful folks at DMV back in Connecticut.
— Justin
[…] The aftermath could have been a complete nightmare, but thanks to some wonderful Montanans it really hasn’t been that bad. Starting off with the Police dispatcher and State Trooper (as Iona said “What is it with you and the Montana Highway Patrol“, as Warren said “We’re never letting you drive in Montana again!“) then Dan the tow-truck driver who brought us all the way back to the Hertz office at Missoula Airport, then Julie at Hertz who got us sorted out with a car while she found us a new van. Added to this were the insurance folks and the hotel people I had to reschedule with – all of them were great. If any one of them had chosen to be obnoxious it could really have ruined the whole day. It just shows how important customer support is and what a difference it can make in people’s lives. […]