We are hearing reports from around the country of people having trouble getting to the Therap website.

As far as we can tell at the moment this is nothing to do with the Therap system or datacenter (it is running fine just now, I am logged in, and thousands of others are too)

Sometimes this happens when a particular Internet Service Provider or Secure Internet hub is having a problem.

We are aggressively researching to see if we can pin it down.

More news as I get it

:: Justin ::

3:50pm Eastern

It does seem like most of the people who are having problems getting to Therap are Comcast users.  If you are having problems on Comcast and have an alternate connection, please try that and let us know.  The more data points we have the better we can track this down.

4:22pm Eastern

This does seem to be a Comcast thing.  According to their Twtter feed, they are receiving numbers of reports and looking into them. http://twitter.com/#!/comcastcares

4:54pm Eastern

Looks like Comcast are resolving their issues.  Please let us know if you are seeing anything.