We are always looking for new way to provide better, quicker, and easier support.
Our latest enhancement in this area will be integration with a service called LiveLook.
This will give you the ability in a couple of clicks to share your screen with the person giving you help over Live Help or the phone.
Being able to see the problem you are having or being able to very quickly show you something from our screen should really speed up our ability to answer your questions and allow you to get back to work more quickly.
Look for some extra buttons on your Live Help window in the next week or two!
And, over the coming months, look for even more exciting developments in our ability to make our support even better!
:: Justin ::