We are planning on releasing Therap 8.7 this weekend. The release will include changes to the Notification Profile. See below for details:
To make the notification system simpler and to enhance the performance of our system, we are making a significant change to the way notifications are set up under the Therap Notification Profile.
Currently, for any module, notification profiles are configured for each caseload. The simplified approach will allow users to set a single notification profile for a particular module, eliminating the need for separate setup by caseload.
For instance, a user previously had two separate notification profiles configured to receive notifications as follows:
a. For GERs submitted under CaseLoad A, and
b. For GERs approved under CaseLoad B.
With the new approach, both profiles will be merged, and the user will get notifications for any GERs submitted or approved under CaseLoads A or B.
As this change is made, all existing notification profiles will be merged as specified above. This will also apply for the media (email, SComm message, among others) that a user has set up to receive these notifications.
For instance, a user previously had two different media selected in two separate notification profiles to receive notifications as follows:
a. Notification via email for GER events under CaseLoad A, and
b. Notification via cellphone for GER events under CaseLoad B.
The new approach will merge these two, and the user will get notifications both via email and cellphone, for any GER event under CaseLoads A or B.
Please note that due to this change, the number of notifications received by some users may increase.
Please feel free to write to us if you have any questions or if we may help you in any way.