Today I ran a quick scanning webinar which you can watch here

It’s a really simple feature to use once you have it up and running.  What may be a little tricky is installing the file you need to help your browser talk to your scanner.  Here are some instructions:

Please note that ‘AspriseJTwain.dll’ has to be copied to c:windowssystem32 in the computer to be able to scan the documents and attach them to different Therap modules. If ‘AspriseJTwain.dll’ is not copied then, an error message will be shown when a user clicks on the ‘Start Scan’ button.

To copy this file to the computer, click on the ‘here’ link given in the error message. This will open up a pop-up window. Next, select ‘Save to
Disk’ and click ‘OK’. This will save the file in the computer. Please make sure that you copy it to c:windowssystem32.

Please note that ‘c:’ refers to the drive where the operating system is installed. If the operating system is installed in different drive in your computer, copy the file to windowssystem32 of that drive.

In addition please ensure that a scanner driver is installed and that the scanner is connected with the computer and switched on.

We hope this has helped you. Please feel free to write to us if you have further questions.

:: Justin ::