In an update to Therap, you can now use SComm in Therap from mobile devices (we removed the rich text feature when accessing from such devices).
This should help you regardless of whether you are an Android, iOS, or Blackberry user.
In less good news, a recent update to Google’s Chrome browser (my browser of choice and the one I am writing in just now) seems to have caused an issue with launching Live Help. We are looking into it to try and work out what is going on.
:: Justin ::