One of the very cool things about Individual Unification in Therap 9.1 is that we now have unified SComm inbox for mutil-providers users (States and Multi-State Providers).
In order to be able to use this feature, both the sender and the recipient need to have Multi-Provider SComm enabled in their privileges.
This setting is defaulted to being enabled for Oversight Agencies, however, for Linked Providers, you will need to go in and enable this for any user that you want to be able to communicate with users at the Oversight Agency.
Providers in Montana who are should take particular note that their staff will only be able to send SComms to State and Case Managment users after this option has been enabled.
:: Justin […]