if you, like me are really excited about being able to communicate with other agencies that support the same people as you, here’s a quick look at how you’ll do it:
To share information regarding an individual, the
Provider Administrator of an agency will at first need to contact
Therap, requesting Cross Organization Information Sharing (COIS) to be
enabled for their agency. The Provider Administrator would also need to
send the names of the Providers/Agencies they would like to share
information with. Therap will then enable COIS for the agency
accordingly. This should be done by a Provider Administrator (from their -adm) account sending in a request from “My Issues”
To share information regarding a particular individual, the Provider
Administrator will need to follow the steps below:
1) Click on the ‘Share Individual’ link available in the Cross
Provider Options area of your FirstPage/Dashboard.
2) On the ‘Request Individual Sharing’ page, type in the name of the
individual for whom you wish to share information and the name of the
Provider/Agency he/she is enrolled in. A dropdown menu will
automatically appear with Individual names and Provider/Agency names
that you had requested to share information with.
You will only be able to select from the Provider names that you had
3) Click on the ‘Send Request to Therap’ button, to send in your
The Provider Administrator from the particular agency you wish to
Users who have the ‘Cross Provider SComm’ option enabled,
will be able to share information specific to an individual, with users
in another agency. Provider Administrators can enable this option for a
user from their ‘User Profile’.
Once this option is enabled, users with find a fourth SComm message
type, named ‘Cross Provider’ which will allow users to send SComm
messages with information regarding a particular individual.
Clicking on the ‘Cross Provider’ option, will take you to the Compose
page, from where you can select the desired recipient and send the
Individual specific information by clicking on the ‘Send Message’
Recipient List will display only the names of the users in the other
agency, who have ‘Cross Provider SComm’ option enabled.
You will then receive a success message displaying the names of the
Any questions, just let me know.
Look for more as the week goes by.
:: Justin ::